
Advancing Health Podcast
Members In Action: Improve Quality and Patient Outcomes
Adventist Health Castle – Kailua, Hawaii
Empathy Initiative Improves Outcomes and Workforce Engagement
Adventist Health Castle’s Empathy In Action program is a research-based curriculum that teaches staff and volunteers listening skills and demonstrates empathetic approaches to engaging with patients, families and colleagues. Castle credits the program for improving patient satisfaction and employee engagement scores. Learn more.