Case Studies
The ºÚÁÏÕýÄÜÁ¿ Association produces case studies on its member organizations across a wide range of health-care topics.
The Problem When the performance improvement team began to take stock of the situation in Advocate South Suburban's ED, they found some dismal metrics. Patients waited more than six hours for treatment, with nearly six percent leaving without treatment. Additionally, patient satisfaction…
The Problem Incorrect patient identification through the registration process increases the potential for patient harm in the short term, with long-term downstream effects that include increased financial liability, diminished reputation and decreased physician loyalty and associate satisfaction.
A Patient-centered, Performance-driven Approach to Managing Psychiatric Patients in the Emergency Department Maine Medical Center and Spring Harbor Hospital, Greater Portland, ME Summary
Ventilator associated pneumonia are infections that occur in ventilator tubes and account for 15 percent of health care-acquired infections, according to the CDC. Many of these infections can be prevented with certain quality improvements in patient care including oral hygiene, ventilator tubing…
The Problem Nearly one million people develop pressure ulcers each year, and 60,000 U.S. hospital patients die annually from complications related to pressure ulcers. The treatment costs can be significant; treating a pressure ulcer can run $2,000 to $70,000 per wound. The national incidence of…
The Problem Norwalk Hospital was an early developer and user of health information technology. In recent years, its patchwork of unrelated, home-grown systems was becoming outdated. It was faced with a decision to modify its systems or replace them with a commercial productThe Solution