Advancing Best Practices for Hospitals & Health Systems
As hospitals and health systems seek to advance health in America and redefine the "H," they are learning from one another and collaborating with community partners in new and innovative ways.
Prepare for tough conversations with the DESC framework, navigate conflict that promotes a healthy environment with this Project Firstline program.
Use the CUS tool to speak up with confidence, feel empowered to point out a problem or a conflict with this Project Firstline program.
Reflect as a team with a Debrief to discuss what went well, what could improve & what to do differently with this Project Firstline program.
Save time & pivot quickly with a Huddle; regroup, reassess & plan for success, deal with changes with this Project Firstline program.
Prepare for success with a Brief to assign roles, establish expectations, and anticipate outcomes with this Project Firstline program.
Use a Handoff tool for optimal patient transitions of care, effectively transfer responsibility & accountability with this Project Firstline program.
Close the loop to prevent miscommunication and missteps; call out, check back and verify to close the loop with this Project Firstline program.
Get your point across quickly using the SBAR framework to help communicate quickly & concisely in any setting with this Project Firstline program.
Spanning seven states, the Providence family of organizations delivers the same high standard of excellence in every area we serve, from rural communities to large cities. During more than 25 million patient visits each year, we are creating health for a better world and enabling our patients to…
Team Strategies, Tools to Enhance Performance & Patient Safety to improve communication & teamwork in health care for colleagues, patients & families.