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Patient care and Information, Population/Community Health, Social Determinants of Health

Hospital and Health System Leaders Share Strategies for Enabling Affordable, Patient-centered Care

Hospitals and health systems across the country are finding myriad ways to provide affordable, patient-centered care to consumers. A panel of leaders recently shared how innovating in-house, addressing the social determinants of health and examining an organization’s patient population all played a part in their successes.

Care Coordination, Interoperability, Clinical Integration, Social Determinants of Health

Hospital and Health System Leaders Discuss the Impact of Coordinated Care and Connected Health

The challenge of aligning with government payment models often hampers progress, but alternate care systems have potential to ally incentives and coordinate care, which could dramatically reduce costs.

Population/Community Health, Social Determinants of Health, The Value Initiative

Partnering with Employees, Physicians and the Community for Population Health

Hospital and health system leaders must continue to focus on internal and community partnerships that drive the most affordable, accessible and social changes possible in a population health environment, a panel of hospital and health system leaders said at a recent AHA Executive Forum in Chicago.

Doug Cropper, president and CEO of Genesis Health System based in Davenport, Iowa, said that incentivizing employees to take part in the health system’s wellness plan led to a 97 percent employee participation rate. 

Governance Effectiveness

Carilion Clinic President and CEO Nancy Howell Agee is nothing if not a visionary leader. The former nurse led her organization, based in Roanoke, Va., through a change to an integrated delivery model during one of our nation’s worst recessions. It became one of the most innovative and collaborative health care systems in the country. Now, Agee has assumed her yearlong role as chair of the ºÚÁÏÕýÄÜÁ¿ Association board of trustees.

Care Delivery, Patient and Family Education/Engagement

Imagine a care setting in which psychiatric patients can move to music with guidance from a principal dancer in a ballet company; in which a cellist plays in outpatient waiting rooms, distracting those within from the burdens of illness. Imagine a place where patients and their families take part in cathartic healing ceremonies and, together with sculptors, writers, poets and painters, create art.

C-Suite Hires, Leadership, Succession Planning, Workforce

Trustee talking points

• Although millennials increasingly fill the workforce, they’re not filling the health care leadership ranks at the pace of previous generations. They also tend to move from job to job more than employees have done in the past.
• Something similar is true at the board level: Millennials are rare on hospital boards of trustees even though they have a lot to offer other board members. 
• In health care, roles are so specialized that it can be hard to move up.

While it's never advisable to paint any group with a broad brush, certain generalizations do apply to different generations. For instance, Lydia Ostermeier, vice president of executive search at B.E. Smith, says millennials “grew up with parents who really coddled them” but, as a result, they understand other people's need to feel valued. This can give them crucial insight into managing patient satisfaction or their own direct reports.

Governance Effectiveness, Leadership, Succession Planning

As hospitals and health systems assess how they can attract and retain millennials in their operations, hospital boards are asking the same question.

Care Delivery

When Canadian physician John Fernandes was told earlier this year that there would be no way to rid a four-year-old girl of the same Escherichia coli strain that had claimed her brother’s life, Fernandes turned to a physician crowdsourcing site hoping for better news. His persistence was rewarded; within minutes, he received advice for follow-up testing and treatment from physicians across the globe and, ultimately, helped to cure the girl of the infection.

Operational Excellence, Care Delivery, Physician Workforce, Workforce

When Canadian physician John Fernandes was told earlier this year that there would be no way to rid a four-year-old girl of the same Escherichia coli strain that had claimed her brother’s life, Fernandes turned to a physician crowdsourcing site hoping for better news. His persistence was rewarded; within minutes, he received advice for follow-up testing and treatment from physicians across the globe and, ultimately, helped to cure the girl of the infection.