����������

Consumerism

Consumerism and Disruption: Lessons from Florida Blue, Part 3

Consumers want information to make comparisons on cost and quality of plans, providers and treatment options.

Innovation/New Models of Care, Leadership

Consumerism and Disruption: Lessons from Florida Blue, Part 2

The Florida Blue retail centers are, in some sense, the “Genius Bar of Health Insurance.”

Innovation/New Models of Care, Leadership

Consumerism and Disruption: Lessons from Florida Blue, Part 1

Hospitals should know the answer to basic consumer questions.

Delivery System Transformation, Care Delivery, Strategic Planning

The health care community is showing a significant and growing interest in the social determinants of health. The rise of population health, providers’ embracing risk, increased focus on community benefits and growing scientific evidence have all driven an appreciation that social factors such as income, education and food security can determine health status, health needs and health outcomes.

Quality & Patient Safety, Strategic Planning, Issues & Trends

Snapshot

As Americans live longer, many endure unnecessary interventional treatments at the end of life, driving up spending while overlooking patients’ desires to die peacefully at home. However, new thinking on mortality and the growing use of hospice and palliative care may make a difference.

Consumerism, Delivery System Transformation, Financial Oversight, Leadership, Rural issues, Strategic Planning, Issues & Trends

Snapshot

Patients' ability to pay premiums and out-of-pocket costs is shrinking. They also need more convenient care. Are hospitals listening?