/ en Mon, 28 Apr 2025 03:13:22 -0500 Tue, 22 Oct 24 06:30:00 -0500 /aha-center-health-innovation-market-scan/2024-10-22-4-keys-manage-third-party-cybersecurity-risk <div class="container"><div class="row"><div class="col-md-8"><p><img src="/sites/default/files/inline-images/4-Keys-to-Manage-Third-Party-Cybersecurity-Risk.png" data-entity-uuid="d5427c8a-05dd-4708-9330-067731fbea5a" data-entity-type="file" alt="4 Keys to Manage Third-Party Cybersecurity Risk. A shadowing spy with a key in his hand opens a computer folder icon with Enter printed on it." width="100%" height="100%"></p><p>October marks Cybersecurity Awareness Month, a global campaign dedicated to educating individuals, businesses and institutions about the importance of online safety. For health care leaders, this is an important month to raise awareness in this area, particularly since the frequency and sophistication of cyber incursions into health care have increased steadily.</p><p>Like a mutating virus, the tactics used by bad actors to steal information, delay and disrupt patient care, and shut down vital systems putting patient care and safety at risk, continue to evolve.</p><p>The disruption to care delivery occurs not only when hospitals are attacked directly, but also when mission- and life-critical third-party providers to health care are attacked by ransomware. The loss of critical dependent third-party technology and services may be even more wide-ranging and disruptive to patient care than when hospitals are attacked directly.</p><p>When UnitedHealth Group’s Change Healthcare was attacked by the Russian ransomware group ALPHV Blackcat this year, every hospital in the country felt the impact in one way or another. It was the most significant and consequential cyberattack in the history of U.S. health care.</p><h2><span>Bad Actors’ Hub-and-Spoke Strategy</span></h2><p>Hospitals become collateral damage from an attack on a third party, which is part of cybercriminals' highly effective hub-and-spoke strategy, notes John Riggi, AHA national adviser for cybersecurity and risk, in a recent <a href="/news/aha-cyber-intel/2024-08-05-third-party-cyber-risk-impacts-health-care-sector-most-heres-how-prepare">AHA Cyber Intel blog</a>. By gaining access to the hub (a third-party’s technology), they gain access to all the spokes — the health care organizations that are the customers of the third party. This provides malicious actors with a digital pathway to infect multiple covered entities with malware or ransomware, or to extract data.</p><p>In other words, the bad guys have it figured out: Why hack or attack 1,000 hospitals when they can target the one common business associate and get all the data or disrupt all the hospitals that depend on that single, mission-critical third-party provider?</p><p>Sound familiar? If we’ve learned anything from the widespread, long-lasting, debilitating impact of this spring’s cyberattack on Change Healthcare, it’s this: To sidestep the effects of the inevitable next health care cyberattack, hospitals need to prepare their business and clinical continuity procedures now for an extended loss of services.</p><h2><span>4 Strategies to Bolster Third-Party Risk Management</span></h2><h3><span><img src="/sites/default/files/inline-images/Scrutinize-your-third-party-risk-management-program-icon.png" data-entity-uuid="a9748780-8f51-478d-8469-28041892bc65" data-entity-type="file" alt="Scrutinize your third-party risk management program icon." width="100" height="130" class="align-left">1</span> <span>|</span> Scrutinize your third-party risk management program (TPRM).</h3><p>Review your program’s governance structure and determine whether it needs to be revamped. Confirm that you have a complete, multidisciplinary approach to create a dynamic inventory of all third-party vendors that have access to your systems. Then make sure that your TPRM program identifies, classifies and prioritizes the risks posed by these vendors as well as their subcontractors — drilling down to the level of fourth-party risk.</p><h3><span><img src="/sites/default/files/inline-images/Implement-third-party-risk-based-controls-and-cyber-liability-insurance-icon.png" data-entity-uuid="e3a7bfd1-837e-44ae-a96a-f317ae6b7b3a" data-entity-type="file" alt="Implement third-party, risk-based controls and cyber liability insurance requirements based on identified risk levels icon." width="100" height="130" class="align-left">2</span> <span>|</span> Implement third-party, risk-based controls and cyber liability insurance requirements based on identified risk levels.</h3><p>Assess and formalize your policies and processes for incorporating cybersecurity into third-party risk management. These should include conducting periodic in-depth technical, legal, policy and procedural reviews of the TPRM program and business associate agreement (BAA). The BAA should include cybersecurity and cyber insurance requirements for the vendor and subcontractors, which scale with the level of risk presented by each business associate. In addition, implement annual policy and procedure cyber-risk assessments for vendors, as well as annual vulnerability and penetration testing assessments.</p><h3><span><img src="/sites/default/files/inline-images/Consistently-and-clearly-communicate-internally-your-TPRM-policies-icon.png" data-entity-uuid="527fd12a-efdd-4c42-b7b0-44eebe349710" data-entity-type="file" alt="Consistently and clearly communicate internally your TPRM policies, procedures and requirements icon." width="100" height="130" class="align-left">3</span> <span>|</span> Consistently and clearly communicate internally your TPRM policies, procedures and requirements.</h3><p>Every individual, department and business unit within your organization that purchases technology, services and supplies should be educated about your organizational cybersecurity requirements for third parties and the potential cybersecurity risks to the organization that are involved in work using third-party vendors.</p><h3><span><img src="/sites/default/files/inline-images/Prepare-intensively-for-incident-response-and-recovery-icon.png" data-entity-uuid="17465675-6750-4702-a6b6-d4433501e0ef" data-entity-type="file" alt="Prepare intensively for incident response and recovery icon." width="100" height="130" class="align-left">4</span> <span>|</span> Prepare intensively for incident response and recovery.</h3><p>First and foremost, it is necessary on an ongoing basis to implement a process to identify all internal and external, third-party and supply chain providers of life- and mission-critical functions, services and technology. Identify which organizations or other providers depend on your organization for essential services. Which health care providers depend on the availability of your technology, services, networks and data? What is the contingency plan for these dependent organizations, should you be disconnected from the internet and go "digitally dark"? What impact will there be on your services if you are victim to a ransomware attack?</p><p>Second, in case a cyberattack disables your functions, services and technology, or those of a third party, ensure that they are sufficiently backed up and prioritized for restoration on an enterprise level. Develop operational, business and, most importantly, clinical continuity plans and downtime procedures for each of the internal and external critical technology and services dependencies. Ideally, these procedures should be able to sustain a loss of that life- and mission-critical function without significant impact or degradation of quality, for up to four weeks or longer.</p><p>Third, train staff to execute these plans proficiently. Conduct regular downtime drills and cyberattack exercises for a variety of scenarios at the individual, departmental and enterprise levels, and invite your third-party vendors to participate.</p><p>Last, but not least, incorporate your cyber incident response plan into the overall incident response plan, and integrate the business continuity plans and downtime procedures into the overall incident-command and emergency-preparedness functions.</p><hr><h2><span>Learn More</span></h2><p>The following AHA resources offer additional insights on how to mitigate cyber-risk and strengthen cybersecurity.</p><ul><li><a href="/news/blog/2022-10-21-third-party-cyber-risk-your-cyber-risk-how-understand-mitigate-and-prepare-third-party-cyber-risk-exposure">“Third Party Cyber Risk is Your Cyber Risk. How to Understand, Mitigate and Prepare for Third Party Cyber Risk Exposure,”</a> a blog from John Riggi, AHA’s national security adviser for cybersecurity and risk.</li><li><a href="/news/perspective/2024-10-04-strengthening-cybersecurity-protect-patients-and-access-care">“Strengthening Cybersecurity to Protect Patients and Access to Care,”</a> a perspective from AHA President and CEO Rick Pollack.</li><li><a href="/education-events/navigating-health-care-cybersecurity-storm-strategies-resilience-and-risk-reduction">“Navigating the Health Care Cybersecurity Storm,”</a> an AHA Leadership Scan panel discussion available on demand.</li></ul></div><div class="col-md-4"><p><a href="/center" title="Visit the AHA Center for Health Innovation landing page."><img src="/sites/default/files/inline-images/logo-aha-innovation-center-color-sm.jpg" data-entity-uuid="7ade6b12-de98-4d0b-965f-a7c99d9463c5" alt="AHA Center for Health Innovation logo" width="721" height="130" data-entity- type="file" class="align-center"></a></p><p><a href="/center/form/innovation-subscription"><img src="/sites/default/files/2019-04/Market_Scan_Call_Out_360x300.png" data-entity-uuid data-entity-type alt width="360" height="300"></a></p></div></div></div>.field_featured_image { position: absolute; overflow: hidden; clip: rect(0 0 0 0); height: 1px; width: 1px; margin: -1px; padding: 0; border: 0; } .featured-image{ position: absolute; overflow: hidden; clip: rect(0 0 0 0); height: 1px; width: 1px; margin: -1px; padding: 0; border: 0; } Tue, 22 Oct 2024 06:30:00 -0500 Enterprise Risk Management (ERM) /news/perspective/2024-05-17-supporting-hospital-and-health-system-boards-we-navigate-changing-health-care-landscape <p>The many complexities of health care today continue to challenge hospital and health system governing boards to ensure that high-quality patient care is provided to the communities they serve.</p><p>Nowadays, boards need to bring much more than traditional oversight of finances, quality and patient care. Board members must be knowledgeable across a wide variety of health care topics and issues (some further their learning by rounding with clinicians), as well as community bridge-builders who can forge coalitions to advance health.</p><p>The past few years have wrought profound changes, expanding the board’s role in hospital and health system oversight as never before.</p><p>For one thing, the accountability of boards has substantially increased. Today, board members find themselves confronted with multi-faceted challenges such as workforce shortages, a rise in behavioral and mental health issues that impact their communities and workforce, not to mention the ever-present threat of cyberattacks and the expanding role of artificial intelligence.</p><p>Successfully engaging with these issues requires not only a thorough understanding of them, but the ability to create workable strategies and solutions to support their hospitals and health systems to continue to provide high-quality care for their patients and communities.</p><p>Today’s risks have become more significant than in the past. For example, it is important for hospitals and health systems to have a cybersecurity plan in place and for boards to understand what the plan is, what the risks are and what the plan will be going forward.</p><p>And because risk oversight has become increasingly important to organizational sustainability, boards also need to create an enterprise risk management (ERM) discipline that supports the identification, assessment and management of risks. This helps boards to function as effective stewards and fiduciaries and focus on the issues critical to creating greater value for their organizations and stakeholders.</p><p>At the same time, boards also should be looking at their structure to ensure they are diverse in representing their community’s needs. Diversity not only means race and ethnicity, but age, expertise and skill set. A diverse board is a strong board, one that can have robust discussion about the issues impacting their hospitals and health systems.</p><p>Service as a board member today can be demanding, but the opportunity to guide, advise and support the health care organizations that are cornerstones of our communities is immensely rewarding.</p><p><strong>The AHA supports good governance by offering education and resources on governance practices and our field’s emerging challenges that are crucial to advancing health in every community across the country. </strong><a href="https://trustees.aha.org/" target="_blank" title="AHA Trustee Services homepage"><strong>AHA’s Trustee Services</strong></a><strong> serves as the hub for a broad array of efforts to help hospitals and their boards navigate the transforming health care landscape.</strong></p><p>In addition, several of AHA’s key meetings have sessions or educational tracks designed for trustees. For example, at July’s <a href="https://leadershipsummit.aha.org/" target="_blank" title="2024 AHA Leadership Summit homepage">AHA Leadership Summit</a> in San Diego, trustees will have opportunities to enhance their understanding of emerging issues in governance and learn to apply new models and practices.</p><p>Good governance helps ensure quality care for patients and families; fosters safe, positive environments for health care teams; and ultimately helps create healthier communities.</p><p>Thanks to all the community leaders who serve on hospital and health system boards across the country. Please use our <a href="https://trustees.aha.org/" target="_blank" title="AHA Trustee Services homepage">trustee resources</a> as additional insight and tools so we can continue our work together to advance health in America.</p> Fri, 17 May 2024 08:38:03 -0500 Enterprise Risk Management (ERM) /news/headline/2024-04-23-boardroom-brief-encouraging-risk-aware-culture-drive-value <p>A new <a href="https://trustees.aha.org/boardroom-brief-encouraging-risk-aware-culture-drive-value">Boardroom Brief</a> from AHA Trustee Services and the American Society for Health Care Risk Management offers guidance and resources to help boards drive value through enterprise risk management. “Boards that understand the ERM framework and its key concepts will be better able to manage uncertainty, act as effective stewards and fiduciaries and focus on the issues critical to creating greater value for their organizations and stakeholders,” the brief notes.</p> Tue, 23 Apr 2024 15:20:10 -0500 Enterprise Risk Management (ERM) /career-resources/certification-center/cphrm <div> /* Banner_Title_Overlay_Bar */ .Banner_Title_Overlay_Bar { position: relative; display: block; overflow: hidden; max-width: 1170px; margin: 0px auto 25px auto; } .Banner_Title_Overlay_Bar h1 { position: absolute; bottom: 40px; color: #003087; background-color: rgba(255, 255, 255, .8); width: 100%; padding: 20px 40px; font-size: 3em; box-shadow: 0 3px 8px -5px rgba(0, 0, 0, .6); } @media (max-width:991px) { .Banner_Title_Overlay_Bar h1 { bottom: 0px; margin: 0px; font-size: 2.5em; } } @media (max-width:767px) { .Banner_Title_Overlay_Bar h1 { font-size: 2em; text-align: center; text-indent: 0px; padding: 10px 20px; } } @media (max-width:530px) { .Banner_Title_Overlay_Bar h1 { position: relative; background-color: #63666A22; } } <header class="Banner_Title_Overlay_Bar"><img src="/sites/default/files/2024-04/aha-cc-cphrm-banner-image-1170x250.png" alt="Banner Image"><div><h1>Certified Professional in Health Care Risk Management (CPHRM)</h1></div></header></div><div class="row"> p.center_Lead { color: #63666A; font-weight: 300; line-height: 1.4; font-size: 21px; margin-bottom:25px; } <div class="col-md-9"><p class="center_Lead">Take your career in health care risk management to the next level. Obtaining the Certified Professional in Health Care Risk Management (CPHRM) certification is the next step to demonstrate your experience and expertise in the health care risk field.</p><p class="center_Lead">The CPHRM is a prerequisite for many of the best jobs in the field. Earn your CPHRM and continue to build an exciting career.</p><p class="center_Lead">Learn about how to get certified or how to renew your <a href="#Certifications" title="Jump to Health Care Certifications For Professional Development">certification below</a> or visit <a href="https://www.ashrm.org/education/cphrm" target="_blank" title="Visit American Society for Health Care Risk Management | CPHRM Certification">American Society for Health Care Risk Management </a>(ASHRM).</p></div><div class="col-md-3"><div><h4 class="text-align-center"><a href="/career-resources/certification-center" title="���������� Association Certification Center (AHA-CC)">���������� Association Certification Center (AHA-CC)</a></h4><img src="/sites/default/files/2023-08/CPHRM_logo_250x250.png" alt="Certified Professional in Health Care Risk Management (CPHRM) Logo"><ul><li><a href="#Resources" title="Here you will find links to forms, documents, and other relevant content"><strong>Program Resources</strong></a></li><li>P: <a href="(312) 422-3702" title="Call the Certification team">(312) 422-3702</a></li><li>E: <a href="mailto:certification@aha.org?subject=Info%20about%20the%20AHA%20Certification%20Center:%20CPHRM" title="Email the Certification team">certification@aha.org</a></li></ul></div></div></div><div class="row" id="Certifications"> /* PFLmenu */ .PFLmenu { margin: 20px auto; padding-bottom: 5px; color: #afb1b1; letter-spacing: 1.5px; font-weight: 400; font-size: .9em; width: 100%; } .PFLmenu .PFLMenuBar { border: 1px solid #5fa1d0; padding: 5px 10px; overflow: auto; width: fit-content; margin: auto; } .PFLmenu .PFLMenuBar .PFLmenuGroup a:after { content: "|"; padding: 0 3px 0 6px; color: #9d2235; font-weight: 700; } .PFLmenu .PFLMenuBar .PFLmenuGroup a:last-child:after { content: ""; } .PFLmenu a.PFLmenuHome { text-transform: uppercase; color: #63666A; font-weight: 700; } .PFLmenu a.PFLmenuHome:hover { color: #9d2235; } .PFLmenu .PFLmenuGroup { float: right; } .PFLmenu .PFLmenuHome, .PFLmenu .PFLmenuParent { text-transform: ; color: #63666A; opacity: .9; } .PFLmenu .PFLmenuParent { float: ; font-weight: 700; } .PFLmenu .PFLmenuChild {} .PFLmenu .PFLmenuCurrent { opacity: .7; } .PFLmenu .PFLmenuHome:hover, .PFLmenu .PFLmenuParent:hover { text-transform: ; color: #9d2235; } .PFLmenu .PFLmenuActive { font-weight: 500; color: #9d2235; } /* PFLmenu // */ <div class="PFLmenu"><div class="PFLMenuBar"><div class="PFLmenuGroup"><a class="PFLmenuParent" href="#Qualify" title="Jump to: Do I Qualify for Certification">Do I Qualify for Certification</a> <a class="PFLmenuParent" href="#Logistics" title="Jump to: Testing Logistics">Testing Logistics</a> <a class="PFLmenuParent" href="#Process" title="Jump to: Recertification Process">Recertification Process</a> <a class="PFLmenuParent" href="#Study" title="Jump to: Study Resources">Study Resources</a></div></div></div></div> .SessionWrapper { border: solid 1px #aaa; margin-bottom: 20px; } h2.SessionTitle { font-weight: 700; background-color: #003087; color: #fff; padding: 15px; margin-top: 0px; margin-bottom: 25px; font-size: 33px; } .SessionEvents { margin-bottom: 30px; } .SessionEvents br { margin-bottom: 10px; } .SessionEvents h3 { font-size: 30px; } .SessionEvents h4 { */color: #9d2235;*/ } .SessionEvents ul { list-style: none; /* Remove default bullets */ padding-left: 25px; margin-bottom: 25px; } .SessionEvents ul li { margin-bottom: 7px; line-height: 1.5em; font-size: 16px; } .SessionEvents ul li::before { content: " "; font-size: 1em; margin-right: 10px; display: inline-block; height: 12px; background-color: #9d2235; width: 12px; position: relative; top: 0px; } .SessionEvents ul li { padding-left: 23px; text-indent: -23px; } <div class="row SessionWrapper" id="Qualify"><h2 class="SessionTitle">Do I Qualify for Certification?</h2><div class="SessionEvents"><div class="col-md-1"> </div><div class="col-md-10"><h3 id="Researchers">Eligibility for the examination requires <span>ONE</span> of the following <span>AND</span> meeting the requirement for risk management experience:</h3><h4>Education/Health Care Experience</h4><ul><li>Baccalaureate degree or higher from an accredited college or university plus five (5) years of experience in a health care setting or with a provider of services to the health care industry.</li><li>Associate degree or equivalent from an accredited college plus seven (7) years of experience in a health care setting or with a provider of services to the health care industry.</li><li>High school diploma or equivalent plus nine (9) years of experience in a health care setting or with a provider of services to the health care industry.</li></ul><h4>Risk Management Experience</h4><p>3,000 hours or 50 percent of full-time job duties within the last three years dedicated to health care risk management in a health care setting or with a provider of services (e.g. consultant, broker, or attorney) to the health care industry.</p></div><div class="col-md-1"> </div></div></div><div class="row SessionWrapper" id="Logistics"><h2 class="SessionTitle">Testing Logistics</h2><div class="SessionEvents"><div class="col-md-1"> </div><div class="col-md-10"> <img alt="medical staff with hand to head" src="/sites/default/files/2022-09/spg_job_stressor_400.png"> </div>--><p>The ���������� Association Certification Center contracts with PSI to administer its certification exams.</p><p>Eligible candidates <a href="http://ams.aha.org/eweb/DynamicPage.aspx?webcode=AHACertApply&ct1_credential=CPHRM&ct2_process=CPHRM_APP" title="Apply">must apply</a> to take the exam with the ���������� Association Certification Center. Once the candidate purchases their exam, they can schedule their exam with PSI through the <a href="https://ams.aha.org/eweb/dynamicpage.aspx?webkey=c2d2b8a9-0b78-4ff4-88c2-1fd4ebbd2302" title="AHA Certification Portal">AHA Certification Portal</a>. Candidates can schedule their exam with PSI at an approved <a href="https://home.psiexams.com/#/test-center?p=NGH9CHWN" title="Find an Exam Center">testing center</a> or they can schedule a <a href="https://www.psiexams.com/wp-content/uploads/2023/07/PM-Online-Proctoring-Full-Guide.pdf" target="_blank" title="PSI | Testing Excellence: Online Proctoring Guide">live-remote proctored</a> exam with PSI.</p><p>If you need to reschedule an exam, log in to the <a href="http://ams.aha.org/eweb/DynamicPage.aspx?webcode=AHACertApply&ct1_credential=CPHRM&ct2_process=CPHRM_APP" target="_blank" title="Online Certification Management Portal">Online Certification Management Portal</a>.</p><h3>Exam cost:</h3><ul><li>$275 for ASHRM members</li><li>$425 for non-members</li><li>Eligible veterans can have the cost of their <a href="https://www.va.gov/education/about-gi-bill-benefits/how-to-use-benefits/test-fees/" target="_blank" title="U.S. Department of Veterans Affairs| Get paid back for test fees">exam reimbursed</a></li></ul><p>Candidates that pass their exam can expect to receive their official certification from the ���������� Association Certification Center two to four weeks after their testing date. Please contact the <a href="mailto:certification@aha.org?subject=Info%20about%20the%20AHA%20Certification%20Center:%20CPHRM" title="Email the Certification team">���������� Association Certification Center</a> if you have questions about a certification or need the receipt for the exam for your records.</p></div><div class="col-md-1"> </div></div></div><div class="row SessionWrapper" id="Process"><h2 class="SessionTitle">Recertification Process</h2><div class="SessionEvents"><div class="col-md-1"> </div><div class="col-md-10"><h3>Certificants can renew their certification in <span>two</span> ways:</h3><ul><li><strong>Option 1:</strong> Track and renew your CE credits by logging into your <a href="https://ams.aha.org/eweb/dynamicpage.aspx?webkey=c2d2b8a9-0b78-4ff4-88c2-1fd4ebbd2302" target="_blank" title="Certification Portal">Certification Portal</a> and <a href="/system/files/media/file/2019/05/AHA_CC-CPHRM-QualifyingActivities.pdf" target="_blank" title="AHA CC CPHRM Qualifying Activities">documenting 45 qualifying contact hours</a> over your three-year certification period.</li><li><strong>Option 2:</strong> Successfully pass the CPHRM exam.</li></ul><p>Certificants may submit their renewal <span><strong>one year</strong></span> before the current expiration date. However, if you submit your application early, that will not change the expiration date or extend the next renewal cycle. Your 45 contact hours must fall within the three-year certification dates.</p><h3>Renewal fees:</h3><ul><li>$135 for ASHRM members</li><li>$225 for non-members</li></ul><p><em><small>Additional $50 if renewing in the 30 days after your expiration date.</small></em></p><p><em><small>You can submit your certification renewal up to 30 days after your expiration date with a $50 late fee. However, you cannot submit CECs you earned during this 30-day extended grace period. If you do not submit your renewal by the end of the 30-days, you will have to retake and successfully pass the exam to reinstate your credential.</small></em></p><p><em><small>The ���������� Association Certification Center may grant an extension of time to a certificant to complete the number of Continuing Education Credits (CECs) required for a recertification cycle. An extension of time shall not relieve the applicant of the responsibility for completion of the recertification requirements for the cycle in which the extension period falls. A certificant with a credential in Revoked status is NOT eligible to request an extension.</small></em></p></div><div class="col-md-1"> </div></div></div><div class="row SessionWrapper" id="Study"><h2 class="SessionTitle">Study Resources</h2><div class="SessionEvents"><div class="col-md-1"> </div><div class="col-md-10"><ul><li>Review the <a href="https://www.ashrm.org/education/cphrm" target="_blank" title="ASHRM | CPHRM Certification">ASHRM resource page</a> to see a list of materials and classes offered for CPHRM exam preparation.</li><li>Take the <a href="https://www.psionlinestore.com/aha/" target="_blank" title="psi Testing Excellence | AHA (���������� Association Certification Center)">SAE-Self Assessment Exam</a>, an online test that parallels the actual certification exam.</li></ul></div><div class="col-md-1"> </div></div></div> .y-hr3 div:nth-child(2){ border-top: solid 2px lightgrey; margin: 25px 0px } <div class="row y-hr3"><div class="col-md-3"> </div><div class="col-md-6"> </div><div class="col-md-3"> </div></div><div class="row"><div class="col-md-12" id="Resources"><div class="col-md-12"><h2>Program Resources</h2></div><div class="col-md-4 col-sm-6"><h3>Quick Links</h3><ul><li><a href="http://www.ashrm.org/" target="_blank">ASHRM</a></li><li><a href="/system/files/media/file/2019/05/AHA_CC-CPHRM-Handbook.pdf" target="_blank" title="AHA CC CPHRM Handbook">Candidate Handbook</a></li><li><a href="https://ams.aha.org/eweb/DynamicPage.aspx?site=aha&WebCode=runreports&RedirectUrl=https%3A%2F%2Fams.aha.org%2Feweb%2FReports%2FReportStart.aspx%3FReportKey%3Dc61e4e61-dc4e-4cc3-a20c-790963bebfd3%26cpg_code%3Dcphrm%26new_certs%3Dno&_ga=2.75725717.1619578656.1508702991-352981974.1508351712" target="_blank" title="Credential Verification">Credential Verification</a></li><li><a href="https://ams.aha.org/eweb/dynamicpage.aspx?webkey=c2d2b8a9-0b78-4ff4-88c2-1fd4ebbd2302" target="_blank" title="Certification Portal">Certification Portal</a></li></ul></div><div class="col-md-4 col-sm-6"><h3>Forms</h3><ul><li><a href="/system/files/media/file/2023/11/AHA-CC-W9.pdf" target="_blank" title="View the W9">W9</a></li><li><a href="/system/files/media/file/2023/02/AHA_CC-Pin-Cert-form.pdf" target="_blank" title="View the Certificate/Pin Order Form">Certificate/Pin Order Form</a></li><li><a href="/system/files/media/file/2024/05/AHA_CC-Logo-form.pdf" target="_blank" title="View the Logo Order Form">Logo Order Form</a></li></ul></div><div class="col-md-4 col-sm-12"><h3>Health Care Certifications</h3><ul><li><a href="/career-resources/certification-center#PatientSafety" title="Patient Safety Professionals">Patient Safety Professionals</a></li><li><a href="/career-resources/certification-center#EnvironmentalServices" title="Environmental Services Professionals">Environmental Services Professionals</a></li><li><a href="/career-resources/certification-center#Facilities" title="Facilities Professionals">Facilities Professionals</a></li><li><a href="/career-resources/certification-center#Construction" title="Construction">Construction</a></li><li><a href="/career-resources/certification-center#SupplyChain" title="Supply Chain">Supply Chain</a></li></ul></div></div></div> Thu, 11 Apr 2024 12:05:46 -0500 Enterprise Risk Management (ERM) /aha-center-health-innovation-market-scan/2020-06-16-shared-risk-may-be-key-future-growth <div class="container row"> <div class="row"> <div class="col-md-8"> <p><img alt="Shared Risk May Be Key to Future Growth Opportunities. A light bulb made out of paper on graph paper covered with business and productivity icons." data-entity-type="file" data-entity-uuid="9ef4747a-445c-45c1-a5f0-23681dbed085" src="/sites/default/files/inline-images/ms_060920_item1-innovations-620_1592553.jpg" width="620" height="381"></p> <p>COVID-19 has taken a catastrophic financial toll on health care providers, with an estimated <a href="/system/files/media/file/2020/05/aha-covid19-financial-impact-0520-FINAL.pdf" target="_blank">$202.6 billion loss between March and June for hospitals</a> alone. This precipitated a sectorwide downgrade by <a href="https://www.moodys.com/research/Moodys-Credit-stress-continues-to-rise-in-US-healthcare-sector--PBC_1217372?WT.mc_id=AM%7ERmluYW56ZW4ubmV0X1JTQl9SYXRpbmdzX05ld3NfTm9fVHJhbnNsYXRpb25z%7E20200309_PBC_1217372" target="_balnk">Moody’s</a> and <a href="https://www.fitchratings.com/healthcare-pharma" target="_blank">FitchRatings</a> from stable to negative.</p> <p>To make matters worse, this comes on the heels of a period during which many hospitals were already operating on razor-thin margins, especially in rural communities where <a href="https://guidehouse.com/-/media/www/site/insights/healthcare/2020/ruralhospitalsustainabilityindex0420_rev01.pdf" target="_blank">nearly one in four face the risk of closure</a>.</p> <p>Innovation within this context may mean more shared-risk opportunities vs. traditional vendorbuyer relationships, notes Andy Shin, chief operating officer for the AHA’s Center for Health Innovation, in a recent <a href="linkedin.com/pulse/health-care-embrace-three-innovation-trends-after-covid-19-andy-shin/" target="_blank">blog</a>.</p> <p>Defensive tools that reduce operational expenses may get first priority over new value creation for most, but net new revenue opportunities outside of patient care may be an offensive strategy for others. Shin cites three categories that will be especially ripe for new entrants, innovators and collaborators when COVID-19 subsides, including:</p> <h2>Building a Bigger Digital Front Door</h2> <p>Before a vaccine becomes available during the recovery phase, a hospital’s digital front door may be one of the most important channels to instill consumer confidence by providing easy access to clinical guidelines and directing patients to the appropriate levels of care, including virtual options. Other use cases like zero-contact intake tools and virtual waiting rooms not only facilitate social distancing, but also reduce wait times to see a doctor.</p> <p>Once in the rebuilding mode, more hospitals and health systems likely will invest in expanding their digital front door capabilities, looking to enhance artificial intelligence (AI)-enabled tools, increasing access to patients’ own data and integrating patient engagement solutions more fully across the enterprise to empower consumers and decrease administrative burden. The <a href="/center/aha-digital-pulse" target="_blank">AHA Digital Pulse website</a>, created in concert with <a href="https://aviahealth.com/" target="_blank">AVIA</a>, allows organizations to assess how effectively they have established a digital front door.</p> <h2>The Sharing Economy Comes to Health Care</h2> <p>While sharing-economy platforms exist for individuals who share homes, cars and landscaping equipment, there hasn’t been a similar effort in health care for a variety of reasons. Yet, COVID-19 has created acute needs at varying times for different parts of the country, lending itself well to sharing-economy innovations.</p> <p>For example, health systems were recruited to offer spare ventilators to the <a href="https://www.ahadata.com/dynamic-ventilator-reserve" target="_blank">Dynamic Ventilator Reserve</a>, a federal government-AHA partnership virtual inventory, so that they could be loaned easily to hot spots where they are needed most. Moving forward, we may see a wave of new entrants partner and scale marketplaces or even exchanges that help locate and trade for scarce medical supplies.</p> <p a able access acute apart approach be care chronic continue covid-19 disease during economy essential from height injuries is learned lesson need of or pandemic patients providing services sharing should supplies that the there timely to utilizing we with> </p><h2>Compassion Tech</h2> <p>Though COVID-19 is not solely responsible for widening the compassion divide, the opportunity to foster more of the human connection through technological channels will be an area of intense interest.</p> <p>Facial recognition tools that provide instant feedback to clinicians on their demeanor via a computer screen can be effective in sending better body language signals or detect depression in patients — otherwise hidden in plain sight. AI tools that can assist families with difficult conversations about serious illness can help demystify what is still perceived by many as a taboo issue, Shin notes. Compassion tech could be the glue between health care and technology that we’ve been missing.</p> </div> <div class="col-md-4"> <p><a href="/center" title="Visit the AHA Center for Health Innovation landing page."><img alt="AHA Center for Health Innovation logo" data-entity- data-entity-uuid="7ade6b12-de98-4d0b-965f-a7c99d9463c5" src="/sites/default/files/inline-images/logo-aha-innovation-center-color-sm.jpg" type="file" class="align-center"></a></p> <a href="/center/form/innovation-subscription"><img alt data-entity-type data-entity-uuid src="/sites/default/files/2019-04/Market_Scan_Call_Out_360x300.png"></a></div> </div> </div> .field_featured_image { position: absolute; overflow: hidden; clip: rect(0 0 0 0); height: 1px; width: 1px; margin: -1px; padding: 0; border: 0; } .featured-image{ position: absolute; overflow: hidden; clip: rect(0 0 0 0); height: 1px; width: 1px; margin: -1px; padding: 0; border: 0; } Tue, 16 Jun 2020 11:05:25 -0500 Enterprise Risk Management (ERM)