/ en Mon, 28 Apr 2025 07:15:04 -0500 Tue, 03 Dec 24 10:00:00 -0600 <div class="raw-html-embed"> </div><div class="container"><div class="col-sm-3"><p><a href="/system/files/media/file/2024/11/Environmental_Scan_2025-Presentation.pptx" target="_blank" title="Environmental Scan 2024 PowerPoint Presentation"><img src="/sites/default/files/2024-12/Environmental-Scan-v2-2025-cover_700x906.jpg" alt="Environmental Scan 2025 PowerPoint Presentation Title Slide"></a></p><p><a class="btn btn-primary" href="/system/files/media/file/2024/11/Environmental_Scan_2025-Presentation.pptx" target="_blank" title="Environmental Scan 2024 PowerPoint Presentation">Download Presentation</a></p></div><div class="col-sm-5"><p>This PowerPoint presentation offers an overview of the 2025 Environmental Scan, outlining key themes and trends facing the health care field today. Not only does the scan contribute to strategic planning efforts, but it also helps the field tell the hospital and health system story to colleagues, the public, the media and policymakers. This presentation is designed to help you tell your story and share insights with various community stakeholders.</p><p>Please delete any slides you do not need before giving the presentation. We also encourage you to personalize the presentation by adding examples of how these issues are playing out in your organization and community.</p><p>Additional planning resources:</p><ul><li><a href="https://www.shsmd.org/futurescan" title="Futurescan">Futurescan</a></li><li><a href="/aha-workforce-scan" title="Workforce Scan">2025 AHA Health Care Workforce Scan</a></li></ul></div><div class="col-sm-4"><div class="panel panel-default"><div class="panel-heading"><h3>Environmental Scan</h3></div><div class="panel-body"><p><a class="btn btn-wide btn-primary" href="/environmentalscan" rel="noopener noreferrer nofollow">Latest Edition</a></p></div></div></div></div> Tue, 03 Dec 2024 10:00:00 -0600 Data for Planning /education-events/hcc-academy-leveraging-data-community-partnerships-virtual-workshop <p><strong>Hospital Community Collaborative Academy</strong></p><p>For hospitals, communities, and other groups that wish to take their work to the next level, the HCC Academy offers this advance learning opportunity for hospital-based community health professionals to take a guided deeper dive into leveraging data in building their community partnership initiatives. </p><p><strong>Leveraging Data in Community Partnerships Virtual Workshop</strong></p><p>Enroll in the HCC Virtual Workshop Series and Participants will join a facilitated learning experiences that provide their community work with guided collaboration, strategy and communication support.  Work with performance improvement coaches and subject matter experts to leverage data, and the art of storytelling to build a case for your next community partnership program – Walk away with the ultimate pitch deck, backed by a local data package to gain internal and external buy-in!</p><p>Explore how to leverage data to make the case for a new community health partnership initiative using the Metopio Data platform. </p><div><ul role="list"><li data-leveltext="·" data-font="Symbol" data-listid="2" data-list-defn-props="{"134224900":false,"201340374":0,"335552541":1,"335559685":300,"335559991":200,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"·","469777815":"hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="1" data-aria-level="1" role="listitem"><p paraid="788628919" paraeid="{33cdebf5-864c-4ea5-aef5-444ccb6bfa5a}{33}">Part 1 - Sharing a vision</p></li></ul></div><div><ul role="list"><li data-leveltext="·" data-font="Symbol" data-listid="2" data-list-defn-props="{"134224900":false,"201340374":0,"335552541":1,"335559685":300,"335559991":200,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"·","469777815":"hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="2" data-aria-level="1" role="listitem"><p paraid="1752407242" paraeid="{33cdebf5-864c-4ea5-aef5-444ccb6bfa5a}{47}">Part 2 – Understanding Data</p></li></ul></div><div><ul role="list"><li data-leveltext="·" data-font="Symbol" data-listid="2" data-list-defn-props="{"134224900":false,"201340374":0,"335552541":1,"335559685":300,"335559991":200,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"·","469777815":"hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="3" data-aria-level="1" role="listitem"><p paraid="911399046" paraeid="{33cdebf5-864c-4ea5-aef5-444ccb6bfa5a}{63}">Part 3 – Putting Data into Practice</p></li></ul></div><p><strong>Features:</strong></p><ul><li>Earn a HCC Academy Data Fundamentals Badge of Completion</li><li><em><strong>Downloadable Local Data Package!</strong></em></li></ul><p> </p> Mon, 15 Jul 2024 13:11:10 -0500 Data for Planning /aha-center-health-innovation-market-scan/2024-04-16-closing-loop-patient-feedback-lessons-cvs-health <div class="container"><div class="row"><div class="col-md-8"><p><img src="/sites/default/files/inline-images/Closing-the-Loop-on-Patient-Feedback-Lessons-from-CVS-Health.png" data-entity-uuid="032836b3-0073-45b9-9d42-6354baeb4370" data-entity-type="file" alt="Closing the Loop on Patient Feedback: Lessons from CVS Health. The CVS Health logo with a person in the foreground holding a smiley face in his left hand and a frowning face in his right hand." width="100%" height="100%"></p><p>The push to improve the patient experience is ubiquitous. From traditional points of care in hospitals and health systems to retail settings and telehealth, providers are trying to connect millions of data points to measure consumer feedback so they can create more personalized, responsive systems with better service.</p><p>In a recent <a href="https://www.youtube.com/watch?v=hoWGmz4oOCQ" target="_blank" title="YouTube: Harnessing the Power of Data: Transforming Customer Experience with CVS Health">podcast</a>, leaders from <a href="https://www.deloittedigital.com/us/en.html" target="_blank" title="Deloitte Digital homepage">Deloitte Digital</a> and <a href="https://www.cvshealth.com/" target="_blank" title="CVS Health homepage">CVS Health</a> shared insights on how they are working together to quickly close the loop on customer feedback to better personalize care, respond faster to service recovery opportunities and build trust.</p><p>The retail giant now captures 17 million pieces of solicited feedback yearly through its customer experience-management platform and has implemented more than 130 survey programs across digital, transactional and relationship touch points, notes one report.</p><p>While the work between the partners is far from finished, the early results provide a glimpse into how CVS is adapting its thinking as it analyzes its vast consumer data — both direct (e.g., customer surveys) and indirect (e.g., online chat transcripts, call transcripts and digital session data).</p><p>These insights also provide a framework for hospital and health system executives as they look to optimize ways to measure, report and act on patient experience data.</p><h2><span>3 Takeaways from the CVS Health-Deloitte Consumer Experience Project</span></h2><h3><span>1</span> <span>|</span> Recognize the new standard in health consumer experience.</h3><p>The aperture of how health consumers view their point of comparison has changed, says Srikant Narasimhan, vice president of enterprise customer experience at CVS Health. Consumers no longer simply evaluate providers or any company against traditional competitors. Their frame of reference is now based on the best customer experiences they have had in any field, he says.</p><h4><span>Takeaway</span></h4><p>This may seem intuitive, but it is a significant issue for health care leaders to accept as they develop and execute their patient experience-management strategies. It’s easy to become too focused on comparing one organization or facility against other hospitals and health systems in a region. Expand your vision to focus on delivering service levels that meet patients’ best experiences.</p><h3><span>2</span> <span>|</span> Scale and process consumer experience data.</h3><p>It’s easy to drown in data. The goal is to eliminate the noise from the signal that patients are giving you in their feedback, says Tim Greulich, customer experience-management practice leader at Deloitte Digital. A confluence of factors is leading to greater amounts of consumer information being collected. The challenge for providers will be how to scale and process these data so that appropriate actions can be taken quickly in areas like service recovery.</p><h4><span>Takeaway</span></h4><p>Applications exist that can reside on top of huge databases to capture and process data, Greulich says. These applications can move at the speed of humans and provide the ability to compile this information and orchestrate personalized experiences both online and offline with consumers in ways that they are rapidly coming to expect. Address complaints quickly. Build trust and loyalty with a true feedback loop: “We heard you and these are the things we are doing to make things better for you.”</p><h3><span>3</span> <span>|</span> Identify opportunities to wow patients.</h3><p>Using consumer data in ways that meet legal and privacy standards is a given. But it’s also important that the process of trying to be more personalized in the use of consumer data doesn’t feel overly intrusive or resemble Big Brother, Narasimhan says.</p><h4><span>Takeaway</span></h4><p>Find targeted opportunities to add value in personalization, not just an opportunity to cross-sell services. Be proactive. Focus on how to find the right opportunities to wow, surprise or delight patients. Examples could include improving responsiveness of hospital staff to patients, reducing wait times or revamping food options for patients.</p><p>In trying to address patient concerns about lengthy discharge processes, some organizations — like New York City-based Montefiore Health System’s Moses campus — have opened discharge lounges. Montefiore’s lounge, located near the hospital’s front lobby, is staffed by certified nurse assistants who act as discharge lounge coordinators. They pick up patients from their rooms and escort them to the lounge, where they can watch TV or enjoy free snacks as the discharge process is completed. A report from last August notes that Montefiore had saved more than 10,000 bed hours and the average patient stay in the lounge was only 35 minutes.</p><hr><h2><span>Learn More</span></h2><p>The May 1 AHA Leadership Scan episode <a href="https://aha-org.zoom.us/webinar/register/2417108663480/WN_YVDa5iHhQa2UZr1rJJqTXg#/registration" target="_blank" title="Zoom: 05-01-24 Optimizing the Patient Experience in a Digital World Leadership Scan registration page">“Optimizing the Patient Experience in a Digital World”</a> will examine how to leverage technology to engage and educate consumers at all points in their health care journey. The one-hour program will begin at noon CT. Panelists will explore the opportunities, value and business-line implications for optimizing the patient experience.</p></div><div class="col-md-4"><p><a href="/center" title="Visit the AHA Center for Health Innovation landing page."><img src="/sites/default/files/inline-images/logo-aha-innovation-center-color-sm.jpg" data-entity-uuid="7ade6b12-de98-4d0b-965f-a7c99d9463c5" alt="AHA Center for Health Innovation logo" width="721" height="130" data-entity- type="file" class="align-center"></a></p><p><a href="/center/form/innovation-subscription"><img src="/sites/default/files/2019-04/Market_Scan_Call_Out_360x300.png" data-entity-uuid data-entity-type alt width="360" height="300"></a></p></div></div></div>.field_featured_image { position: absolute; overflow: hidden; clip: rect(0 0 0 0); height: 1px; width: 1px; margin: -1px; padding: 0; border: 0; } .featured-image{ position: absolute; overflow: hidden; clip: rect(0 0 0 0); height: 1px; width: 1px; margin: -1px; padding: 0; border: 0; } Tue, 16 Apr 2024 06:15:00 -0500 Data for Planning <div> </div><div class="container"><div class="col-sm-3"><p><a href="/system/files/media/file/2023/12/Environmental_Scan_2024-Presentation.pptx" target="_blank" title="Environmental Scan 2024 PowerPoint Presentation"><img src="/sites/default/files/2023-11/Environmental-Scan-2024-cover_700x906.jpg" alt="Environmental Scan 2024 PowerPoint Presentation Title Slide" width="700" height="906"></a></p><p><a class="btn btn-primary" href="/system/files/media/file/2023/12/Environmental_Scan_2024-Presentation.pptx" target="_blank" title="Environmental Scan 2024 PowerPoint Presentation">Download Presentation</a></p></div><div class="col-sm-5"><p>This presentation offers an overview of the 2024 Environmental Scan, outlining key themes and trends facing the health care field today. Not only does the scan contribute to strategic planning efforts, but it also helps the field tell the hospital and health system story to colleagues, the public, the media and policymakers. This presentation is designed to help you tell your story and share insights with various community stakeholders.</p><p>Please delete any slides you do not need before giving the presentation. We also encourage you to personalize the presentation by adding examples of how these issues are playing out in your organization and community.</p><p>Additional planning resources:</p><ul><li><a href="https://www.shsmd.org/futurescan" title="Futurescan">Futurescan</a></li><li><a href="/aha-workforce-scan" title="Workforce Scan">2024 AHA Health Care Workforce Scan</a></li></ul></div><div class="col-sm-4"><div class="panel panel-default"><div class="panel-heading"><h3>Environmental Scan</h3></div><div class="panel-body"><p><a class="btn btn-wide btn-primary" href="/environmentalscan" rel="noopener noreferrer nofollow" data-view-context="top-level-view">Latest Edition</a></p><p><a class="btn btn-wide btn-primary" href="/system/files/media/file/2024/02/2024-Environmental-Scan-Leadership-Guide.pdf" title="2024 Environmental Scan Leadership Guide PDF. How to use the 2024 Environmental Scan." rel="noopener noreferrer nofollow" data-view-context="top-level-view">2024 Environmental Scan Leadership Guide</a></p></div></div></div></div> Tue, 28 Nov 2023 14:13:57 -0600 Data for Planning <div class="container"><div class="col-sm-3"><p><a href="/system/files/media/file/2022/12/2023-Environmental-Scan-Presentation.pptx" target="_blank"><img src="/sites/default/files/2022-12/Environmental-Scan-2023-cover_700x906.jpg" alt="Environmental Scan 2023 PowerPoint Presentation Title Slide" width="700" height="906"></a></p><p><a class="btn btn-primary" href="/system/files/media/file/2022/12/2023-Environmental-Scan-Presentation.pptx" target="_blank">Download Presentation</a></p></div><div class="col-sm-5"><p>This presentation offers an overview of the 2023 Environmental Scan, outlining key themes and trends facing the health care field today. Understanding the evolving health care landscape will help hospital and health system leaders to strategize and plan for the future. This presentation is designed to share 2023 Environmental Scan insights with various stakeholders and your community.</p><p>Please delete any slides you do not need before giving the presentation. We also encourage you to personalize the presentation by adding examples of how these issues are playing out in your organization and community.</p><p>Additional planning resources:</p><ul><li><a href="https://www.shsmd.org/futurescan">Futurescan 2023-2028</a></li><li><a href="/aha-workforce-scan">2023 AHA Health Care Workforce Scan</a></li></ul></div><div class="col-sm-4"><div class="panel panel-default"><div class="panel-heading"><h3>Environmental Scan</h3></div><div class="panel-body"><p><a class="btn btn-wide btn-primary" href="/environmentalscan" rel="noopener noreferrer nofollow" data-view-context="top-level-view">Latest Edition</a></p><p><a class="btn btn-wide btn-primary" href="/system/files/media/file/2022/12/Environmental_Scan_2023.pdf" target="_blank" title="2023 Environmental Scan Leadership Guide PDF. How to use the 2024 Environmental Scan." rel="noopener noreferrer nofollow" data-view-context="top-level-view">2023 Environmental Scan Leadership Guide</a></p></div></div></div></div> Mon, 05 Dec 2022 09:33:36 -0600 Data for Planning /education-events/sing-data-retain-patients-your-network-improved-quality-care <p><strong>Using Data to Retain Patients in Your Network for Improved Quality of Care   </strong></p> <p><strong> Wednesday, June 15, 2022  </strong><br />  <em>1 - 2 p.m. Eastern; noon - 1 p.m. Central; 10 - 11 a.m. Pacific   </em> </p> <div class="webreplay"> .webreplay{ border: solid 2px #777; padding: 15px 5px; margin: 0 0 10px 15px; } @media (min-width:360px){ .webreplay{ min-width: 290px; float: right; } } <h2><small>On-demand Webinar</small></h2>   MktoForms2.loadForm("//sponsors.aha.org", "710-ZLL-651", 2488);</div> <p> </p> <p>Do you know where your network may be leaking? Do you have a good understanding of what levers to pull to improve care coordination for your patients? Industry estimates indicate that an average health system’s referral leakage can be anywhere from 55-65%. Consistent out-of-network referrals between primary care physicians and specialists lead to increased costs and reduced financial sustainability for your health system. Effective patient retention initiatives and referral management can help maintain and even increase your health system’s financial viability while improving patient care.   </p> <p> </p> <p>Join this webinar led by Secretary David Shulkin, the ninth secretary of the U.S. Department of Veterans Affairs and current CareJourney advisor, in which he moderates a discussion with prominent health system leaders on how they leverage market, provider and patient intelligence data to:    </p> <ul> <li>Understand the competitive landscape and get a comprehensive market view.  </li> <li>Track out-of-network leakage.  </li> <li>Understand the gaps in care to develop better strategies for care coordination.  </li> </ul> <p>  </p> <p><strong>Moderated By: </strong></p> <p> </p> <p>David J. Shulkin, MD <br /> <em>Ninth Secretary  </em><br /> <strong>U.S. Dept. of Veterans Affairs </strong> <br /> <em>Advisor </em><br /> <strong>CareJourney </strong></p> <p>  </p> <p><strong>Panelists: </strong></p> <p> </p> <p>Doug Thompson, PhD  <br /> <em>Director of Advanced Analytics  </em><br /> <strong>Rush Health   </strong></p> <p> </p> <p>Brett Bingham <br /> <em>Chief Network Development Officer </em><br /> <strong>Banner Health </strong></p> Mon, 16 May 2022 15:51:41 -0500 Data for Planning <div class="container"><div class="row"><div class="col-md-8"><h2>Introduction</h2><p>We want to welcome you as you take on another part of the Health Equity Transformation journey. Now that you have received your HETA profile, the fun work of organizational change begins. We have heard from many hospitals and health systems that the greatest challenge is moving forward beyond the proclamation that equity is essential to patient safety and equitable hospital organizations. We have developed this action planner tool to support you in moving across the transformation continuum.</p><p>Once you have studied and discussed your profile, you will find the links to the appropriate levers that correspond with advancing to your next position on the continuum. As part of this process, you are invited to participate in a community of learners on the equity journey in hospitals and health care systems. Sharing your innovative policies and practices, learnings, questions and accomplishments are some of the features of the Equity Roadmap Journey Community.</p><p>As your hospital travels across the continuum we have outlined primary deliverables of each position on the continuum below:</p><p><img src="/sites/default/files/inline-images/TAP-Transformation-Continuum_0.png" data-entity-uuid="9e838e87-ac4c-4fd3-824a-36613b15c142" data-entity-type="file" alt="Tranformation Continuum. Primary Deliverables: Exploring—Strategic Planning: Develop strategic plans. Committing—Implementation Planning: Develop implementation plan of strategy. Immersing—Leadership Accountability: CEO and management teams integrate learning DEI framework as Standard Operating Procedures. Affirming—Institutionalization: Policies and practices are assessed and monitored for sustaining DEI progress toward goals. 5. Transforming—Investing in the Community Ecosystem: Collaborate with a wide range of representative stakeholders to promote DEI in the communities hospital serves." width="2875" height="824"></p><p>Action Planning is a critical step in collectively advancing equity and dismantling structural barriers (e.g., racism, sexism, ageism, etc.) in hospitals and health care systems. This process is designed to support hospitals at every stage of the journey. Some hospitals are just beginning, developing a strategic plan and looking for data to collect, while others have institutionalized equity through policy and practice. Some are collaborating with a wide range of community stakeholders to advance health equity in their ecosystem. Regardless of your starting point, AHA invites you to use the Action Planners to mobilize your leadership, governing body, staff and community toward institutional change. Discover opportunities to change policy and practices that will institutionalize equity in your organization.</p></div><div class="col-md-4"><p><a href="/system/files/media/file/2022/01/equity-roadmap-tap-data-transforming.pdf" target="_blank" title="Click here to download the complete Collection and Use of Data to Drive Action: Transforming Transformation Action Planner PDF."><img src="/sites/default/files/inline-images/Page-1-equity-roadmap-tap-data-transforming.png" data-entity-uuid="42205409-0213-4da3-a0ca-ba28bc9cf2b1" data-entity-type="file" alt="Collection and Use of Data to Drive Action Transforming Transformation Action Planner page 1."></a></p></div></div></div> Thu, 20 Jan 2022 08:19:22 -0600 Data for Planning <div class="container"><div class="row"><div class="col-md-8"><h2>Introduction</h2><p>We want to welcome you as you take on another part of the Health Equity Transformation journey. Now that you have received your HETA profile, the fun work of organizational change begins. We have heard from many hospitals and health systems that the greatest challenge is moving forward beyond the proclamation that equity is essential to patient safety and equitable hospital organizations. We have developed this action planner tool to support you in moving across the transformation continuum.</p><p>Once you have studied and discussed your profile, you will find the links to the appropriate levers that correspond with advancing to your next position on the continuum. As part of this process, you are invited to participate in a community of learners on the equity journey in hospitals and health care systems. Sharing your innovative policies and practices, learnings, questions and accomplishments are some of the features of the Equity Roadmap Journey Community.</p><p>As your hospital travels across the continuum we have outlined primary deliverables of each position on the continuum below:</p><p><img src="/sites/default/files/inline-images/TAP-Transformation-Continuum_0.png" data-entity-uuid="9e838e87-ac4c-4fd3-824a-36613b15c142" data-entity-type="file" alt="Tranformation Continuum. Primary Deliverables: Exploring—Strategic Planning: Develop strategic plans. Committing—Implementation Planning: Develop implementation plan of strategy. Immersing—Leadership Accountability: CEO and management teams integrate learning DEI framework as Standard Operating Procedures. Affirming—Institutionalization: Policies and practices are assessed and monitored for sustaining DEI progress toward goals. 5. Transforming—Investing in the Community Ecosystem: Collaborate with a wide range of representative stakeholders to promote DEI in the communities hospital serves." width="2875" height="824"></p><p>Action Planning is a critical step in collectively advancing equity and dismantling structural barriers (e.g., racism, sexism, ageism, etc.) in hospitals and health care systems. This process is designed to support hospitals at every stage of the journey. Some hospitals are just beginning, developing a strategic plan and looking for data to collect, while others have institutionalized equity through policy and practice. Some are collaborating with a wide range of community stakeholders to advance health equity in their ecosystem. Regardless of your starting point, AHA invites you to use the Action Planners to mobilize your leadership, governing body, staff and community toward institutional change. Discover opportunities to change policy and practices that will institutionalize equity in your organization.</p></div><div class="col-md-4"><p><a href="/system/files/media/file/2022/01/equity-roadmap-tap-data-affirming.pdf" target="_blank" title="Click here to download the complete Collection and Use of Data to Drive Action: Affirming Transformation Action Planner PDF."><img src="/sites/default/files/inline-images/Page-1-equity-roadmap-tap-data-affirming_0.png" data-entity-uuid="d5233a10-85cc-4e8b-8e29-a7759073a7e4" data-entity-type="file" alt="Collection and Use of Data to Drive Action Affirming Transformation Action Planner page 1." width="4180" height="3230"></a></p></div></div></div> Thu, 20 Jan 2022 08:07:03 -0600 Data for Planning <div class="container"><div class="row"><div class="col-md-8"><h2>Introduction</h2><p>We want to welcome you as you take on another part of the Health Equity Transformation journey. Now that you have received your HETA profile, the fun work of organizational change begins. We have heard from many hospitals and health systems that the greatest challenge is moving forward beyond the proclamation that equity is essential to patient safety and equitable hospital organizations. We have developed this action planner tool to support you in moving across the transformation continuum.</p><p>Once you have studied and discussed your profile, you will find the links to the appropriate levers that correspond with advancing to your next position on the continuum. As part of this process, you are invited to participate in a community of learners on the equity journey in hospitals and health care systems. Sharing your innovative policies and practices, learnings, questions and accomplishments are some of the features of the Equity Roadmap Journey Community.</p><p>As your hospital travels across the continuum we have outlined primary deliverables of each position on the continuum below:</p><p><img src="/sites/default/files/inline-images/TAP-Transformation-Continuum_0.png" data-entity-uuid="9e838e87-ac4c-4fd3-824a-36613b15c142" data-entity-type="file" alt="Tranformation Continuum. Primary Deliverables: Exploring—Strategic Planning: Develop strategic plans. Committing—Implementation Planning: Develop implementation plan of strategy. Immersing—Leadership Accountability: CEO and management teams integrate learning DEI framework as Standard Operating Procedures. Affirming—Institutionalization: Policies and practices are assessed and monitored for sustaining DEI progress toward goals. 5. Transforming—Investing in the Community Ecosystem: Collaborate with a wide range of representative stakeholders to promote DEI in the communities hospital serves." width="2875" height="824"></p><p>Action Planning is a critical step in collectively advancing equity and dismantling structural barriers (e.g., racism, sexism, ageism, etc.) in hospitals and health care systems. This process is designed to support hospitals at every stage of the journey. Some hospitals are just beginning, developing a strategic plan and looking for data to collect, while others have institutionalized equity through policy and practice. Some are collaborating with a wide range of community stakeholders to advance health equity in their ecosystem. Regardless of your starting point, AHA invites you to use the Action Planners to mobilize your leadership, governing body, staff and community toward institutional change. Discover opportunities to change policy and practices that will institutionalize equity in your organization.</p></div><div class="col-md-4"><p><a href="/system/files/media/file/2022/01/equity-roadmap-tap-data-immersing.pdf" target="_blank" title="Click here to download the complete Collection and Use of Data to Drive Action: Immersing Transformation Action Planner PDF."><img src="/sites/default/files/inline-images/Page-1-equity-roadmap-tap-data-immersing.png" data-entity-uuid="3bbb410e-6bd4-4ade-a269-c81d13bfc550" data-entity-type="file" alt="Collection and Use of Data to Drive Action Immersing Transformation Action Planner page 1." width="3300" height="2550"></a></p></div></div></div> Thu, 20 Jan 2022 07:48:57 -0600 Data for Planning <div class="container"><div class="row"><div class="col-md-8"><h2>Introduction</h2><p>We want to welcome you as you take on another part of the Health Equity Transformation journey. Now that you have received your HETA profile, the fun work of organizational change begins. We have heard from many hospitals and health systems that the greatest challenge is moving forward beyond the proclamation that equity is essential to patient safety and equitable hospital organizations. We have developed this action planner tool to support you in moving across the transformation continuum.</p><p>Once you have studied and discussed your profile, you will find the links to the appropriate levers that correspond with advancing to your next position on the continuum. As part of this process, you are invited to participate in a community of learners on the equity journey in hospitals and health care systems. Sharing your innovative policies and practices, learnings, questions and accomplishments are some of the features of the Equity Roadmap Journey Community.</p><p>As your hospital travels across the continuum we have outlined primary deliverables of each position on the continuum below:</p><p><img src="/sites/default/files/inline-images/TAP-Transformation-Continuum_0.png" data-entity-uuid="9e838e87-ac4c-4fd3-824a-36613b15c142" data-entity-type="file" alt="Tranformation Continuum. Primary Deliverables: Exploring—Strategic Planning: Develop strategic plans. Committing—Implementation Planning: Develop implementation plan of strategy. Immersing—Leadership Accountability: CEO and management teams integrate learning DEI framework as Standard Operating Procedures. Affirming—Institutionalization: Policies and practices are assessed and monitored for sustaining DEI progress toward goals. 5. Transforming—Investing in the Community Ecosystem: Collaborate with a wide range of representative stakeholders to promote DEI in the communities hospital serves." width="2875" height="824"></p><p>Action Planning is a critical step in collectively advancing equity and dismantling structural barriers (e.g., racism, sexism, ageism, etc.) in hospitals and health care systems. This process is designed to support hospitals at every stage of the journey. Some hospitals are just beginning, developing a strategic plan and looking for data to collect, while others have institutionalized equity through policy and practice. Some are collaborating with a wide range of community stakeholders to advance health equity in their ecosystem. Regardless of your starting point, AHA invites you to use the Action Planners to mobilize your leadership, governing body, staff and community toward institutional change. Discover opportunities to change policy and practices that will institutionalize equity in your organization.</p></div><div class="col-md-4"><p><a href="/system/files/media/file/2022/01/equity-roadmap-tap-data-committing.pdf" target="_blank" title="Click here to download the complete Collection and Use of Data to Drive Action: Committing Transformation Action Planner PDF."><img src="/sites/default/files/inline-images/Page-1-equity-roadmap-tap-data-committing.png" data-entity-uuid="b2aa3bc1-9f3a-464d-b1da-1ce5570ed630" data-entity-type="file" alt="Collection and Use of Data to Drive Action Committing Transformation Action Planner page 1." width="3806" height="2941"></a></p></div></div></div> Thu, 20 Jan 2022 07:33:51 -0600 Data for Planning