/ en Sat, 26 Apr 2025 16:57:27 -0500 Fri, 11 Apr 25 09:57:37 -0500 /aha-center-health-innovation-market-scan/2025-04-21-driving-drivers <div class="raw-html-embed"> </div><div> /* Banner_Title_Overlay_Bar */ .Banner_Title_Overlay_Bar { position: relative; display: block; overflow: hidden; max-width: 1170px; margin: 0px auto 25px auto; } .Banner_Title_Overlay_Bar h1 { position: absolute; bottom: 40px; color: #003087; background-color: rgba(255, 255, 255, .8); width: 100%; padding: 20px 40px; font-size: 3em; box-shadow: 0 3px 8px -5px rgba(0, 0, 0, .6); } @media (max-width:991px) { .Banner_Title_Overlay_Bar h1 { bottom: 0px; margin: 0px; font-size: 2.5em; } } @media (max-width:767px) { .Banner_Title_Overlay_Bar h1 { font-size: 2em; text-align: center; text-indent: 0px; padding: 10px 20px; } } @media (max-width:530px) { .Banner_Title_Overlay_Bar h1 { position: relative; background-color: #63666A22; } } /* Banner_Title_Overlay_Bar // */ <header class="Banner_Title_Overlay_Bar"><img src="/sites/default/files/2024-01/Trailblazers_Amazon_banner_1170x250.png" alt="Cover of Driving the Drivers: How hospitals and health systems can leverage technology and workflow optimization to address health-related social needs" width="1168" height="250"><div><h1>Driving the Drivers</h1></div></header></div> h2{ margin-top: 0px; } p.center_Intro { color: #002855; line-height: 1.2em; font-size: 30px; margin: 10px 0 25px 0; font-weight: 700; font-size: 2em; } p.center_Lead { color: #63666A; font-weight: 300; line-height: 1.4; font-size: 21px; } <div class="row"><div class="col-sm-8"><h2>How hospitals and health systems can leverage technology and workflow optimization to address health-related social needs.</h2><p>Addressing a patient’s social care needs can be a challenging journey for hospitals and health systems. It begins with screening a patient for health-related social needs (HRSN) and, ideally, ends with the patient being connected to the resources they need to experience better health outcomes.</p><p>How can hospitals and health systems reduce those gaps in the HRSN journey for themselves, their clinicians, their staff and, most importantly, their patients and communities? Technology-driven automation is the answer.</p><p>Screening patients for HRSN needs and using those data hit the four targets in the Quadruple Aim. It’s the people who use technology-driven automation to improve SDOH screening processes and measure the results. These results enhance patient experience, improve population health, reduce costs and improve the work life of health care providers.</p><div class="row"><div class="col-sm-12"><p><strong>Sponsored by:</strong><a href="https://uniteus.com/" target="_blank" title="UniteUs"><strong><img src="/sites/default/files/2020-05/Logo_UniteUs_834x313.jpg" alt="UniteUs logo" width="834" height="313"></strong></a></p></div></div></div><div class="col-sm-4"><img src="/sites/default/files/2024-01/Trailblazers_logo-924x265.png" alt="TrailBlazers" width="100%" height="100%"><p><br><a href="#DownloadNow" title="Download, Driving the Drivers: How hospitals and health systems can leverage technology and workflow optimization to address health-related social needs"><img src="/sites/default/files/2025-04/Traiblazers_UniteUs_cover_777x600.png" alt="Cover, Driving the Drivers: How hospitals and health systems can leverage technology and workflow optimization to address health-related social needs" width="100%" height="100%"> </a><br><a class="btn btn-primary" href="#DownloadNow" title="Download, Driving the Drivers: How hospitals and health systems can leverage technology and workflow optimization to address health-related social needs">Download</a></p></div></div> .y-hr3 div:nth-child(2) { border-top: solid 15px #67c1c3; margin: 50px 0px; height: 0px; <div class="row y-hr3"><div class="col-md-3"> </div><div class="col-md-6"> </div><div class="col-md-3"> </div></div><div class="row"><div class="col-sm-4"><img src="/sites/default/files/2025-04/Trailblazers_UniteUs_FirstSection_700x1064.png" alt="Illustration of various types of people walking around" width="100%" height="100%"></div><div class="col-sm-8"><h2>Capitalizing on Opportunities</h2><p>Technology-driven automation can help provider organizations capitalize on these opportunities in the following ways:</p><ul><li><strong>Enhanced Patient Experience:</strong> <br>Screening allows health care providers to understand the patient’s full context and tailor care accordingly, leading to a more patient-centered approach.</li><li><strong>Improved Patient Outcomes:</strong> <br>By identifying and addressing social needs, health care providers can help patients overcome barriers to accessing care and improving their health.</li><li><strong>Reduced Health Care Costs:</strong> <br>Addressing social needs can prevent unnecessary hospitalizations and emergency department visits, ultimately reducing health care costs.</li><li><strong>Strengthened Community Partnerships:</strong> <br>Screening initiatives can help hospitals build relationships with community organizations, creating a network of resources to support patients’ needs.</li></ul><p><a href="#DownloadNow" title="Download, Driving the Drivers: How hospitals and health systems can leverage technology and workflow optimization to address health-related social needs"><strong>READ MORE.</strong></a></p></div></div><div class="row y-hr3"><div class="col-md-3"> </div><div class="col-md-6"> </div><div class="col-md-3"> </div></div><div class="row"><div class="col-sm-4"><img src="/sites/default/files/2025-04/Trailblazers_UniteUs_Presbyterian_700x532.png" alt="Exterior of Presbyterian Healthcare Services" width="700" height="532"></div><div class="col-sm-8"><h2>Case Study: Presbyterian Healthcare Services</h2><h3>From ‘Scattershot’ to Standardized</h3><p>In 2018, PHS adopted the screening system and used it for the accountable health communities project before scaling up to systemwide screening and integrating it into the EHR in 2021. In early 2024, PHS migrated to Unite Us. The three systems — HRSN screening, EHR and portal — now work in concert to power the HRSN screening process as part of routine health care. This approach eliminated paper screenings, standardized screening workflows across care sites, and integrated patients’ HRSN screening data into their EHRs and patient portals.</p><p><a href="#DownloadNow" title="Download, Driving the Drivers: How hospitals and health systems can leverage technology and workflow optimization to address health-related social needs"><strong>READ MORE.</strong></a></p></div></div><div class="row y-hr3"><div class="col-md-3"> </div><div class="col-md-6"> </div><div class="col-md-3"> </div></div><div class="row"><div class="col-sm-4"><img src="/sites/default/files/2025-04/Trailblazers_UniteUs_Yale_NewHaven_700x532.png" alt="Exterior of Yale New Haven Health" width="700" height="532"></div><div class="col-sm-8"><h2>Case Study: Yale New Haven Health</h2><h3>Willingness Replaces Hesitancy</h3><p>In 2020, YNHH implemented the automated social referral platform from Unite Us, a New York-based technology company. This was paired with improved workflows within the EHR. The move turned hesitancy into willingness for each of the system’s challenges. Patients now can complete their HRSN screening questions in their homes through the patient portals. They can do it on their smartphones, tablets, laptops, in kiosks at check-in, and by clinicians and support staff in any inpatient or outpatient setting before, during or after a visit.</p><p><a href="#DownloadNow" title="Download, Driving the Drivers: How hospitals and health systems can leverage technology and workflow optimization to address health-related social needs"><strong>READ MORE.</strong></a></p></div></div><div> .SponsorMarketoForm { background-color: ; padding:5px 25px; border: solid 2px #307FE2; margin:50px 15px 0px !important; display:inline-block; width:100%; } .SponsorMarketoForm h3{ margin:10x 0 0 0 ; color:#eaaa00; font-size:.7em; text-transform:uppercase; font-weight:400; letter-spacing:3px; max-width:200px; /* Custom for the copy length */ background-color:#fff; padding: 5px 15px; position:relative; top:-35px; height: 0px; } .SponsorMarketoForm h2{ color: #002855; } .SponsorMarketoForm .SponsorMarketoFormHolder{ background-color: ; padding:15px; display: inline-block; margin-bottom:25px; } .SponsorMarketoFormHolder form{ margin: auto; } @media (max-width:640px){ .SponsorMarketoForm { padding:5px 0px; } .SponsorMarketoForm .SponsorMarketoFormHolder{ padding:15px 0px; } } /* Marketo Over-ride */ .mktoForm .mktoFormRow:nth-child(3){ float: left; } /*Center the last row .mktoForm .mktoFormRow:nth-child(4){ margin-left:15%; } */ .mktoForm label{ font-size: 0px; width: 0px !important; } .mktoForm input{ height: 30px } .mktoForm .mktoButtonRow{ float: left; } .mktoForm .mktoButtonWrap { margin-left:20px !important; } .mktoForm .mktoButton { background-color: #307FE2 !important; border: 1px solid #307FE2 !important; color: #fff !important; padding: 0.4em 1em; font-size: 1em; background-image: none !important; min-width: 190px; margin: 0 15px; border-radius: 4px; padding: 10px 20px; transition: all .25s ease-in-out; text-shadow: none; white-space: normal; height: 30px; font-weight: 700 } .mktoForm .mktoButton:hover{ background-color: #002855 !important; border: 1px solid #002855 !important; color: #fff !important; } .mktoForm .mktoClear { clear: none; } <div class="row spacer" id="DownloadNow"><div><div class="col-md-1"> </div><div class="col-md-10"><div class="cta--image-container full_width SponsorMarketoForm"><h3>Download Now</h3><div class="col-md-9"><h2>Driving the Drivers</h2><div class="SponsorMarketoFormHolder">   MktoForms2.loadForm("//sponsors.aha.org", "710-ZLL-651", 3641); MktoForms2.whenReady(function(form) { if (form.getId() == 3641) { form.onSuccess(function(values, followUpUrl) { form.getFormElem().hide(); document.getElementById("successAndErrorMessages").innerHTML = "<div><p>Thank you for downloading the latest AHA Trailblazers.<\/p><a class='btn btn-wide btn-primary' data-view-context='top-level-view' href='https:\/\/www.aha.org\/system\/files\/media\/file\/2025\/04\/Trailblazers_UniteUs.pdf' target='_blank' rel='noopener noreferrer nofollow'>Download the Report<\/a><\/center><\/div>"; return false; }); }; }); <div id="successAndErrorMessages"> </div></div></div><div class="col-md-3"><img src="/sites/default/files/2025-04/Traiblazers_UniteUs_cover_777x600.png" alt="Cover of Driving the Drivers: How hospitals and health systems can leverage technology and workflow optimization to address health-related social needs" width="600" height="777"></div></div></div><div class="col-md-1"> </div></div></div></div> Fri, 11 Apr 2025 09:57:37 -0500 Trailblazers /aha-center-health-innovation-market-scan/2024-11-15-mobilizing-data-improve-operational-efficiency <div class="raw-html-embed"> </div><div> /* Banner_Title_Overlay_Bar */ .Banner_Title_Overlay_Bar { position: relative; display: block; overflow: hidden; max-width: 1170px; margin: 0px auto 25px auto; } .Banner_Title_Overlay_Bar h1 { position: absolute; bottom: 40px; color: #003087; background-color: rgba(255, 255, 255, .8); width: 100%; padding: 20px 40px; font-size: 3em; box-shadow: 0 3px 8px -5px rgba(0, 0, 0, .6); } @media (max-width:991px) { .Banner_Title_Overlay_Bar h1 { bottom: 0px; margin: 0px; font-size: 2.5em; } } @media (max-width:767px) { .Banner_Title_Overlay_Bar h1 { font-size: 2em; text-align: center; text-indent: 0px; padding: 10px 20px; } } @media (max-width:530px) { .Banner_Title_Overlay_Bar h1 { position: relative; background-color: #63666A22; } } /* Banner_Title_Overlay_Bar // */ <header class="Banner_Title_Overlay_Bar"><img src="/sites/default/files/2024-01/Trailblazers_Amazon_banner_1170x250.png" alt="Cover of Mobilizing Data to Improve Operational Efficiency " width="1168" height="250"><div><h1>Mobilizing Data to Improve Operational Efficiency</h1></div></header></div> h2{ margin-top: 0px; } p.center_Intro { color: #002855; line-height: 1.2em; font-size: 30px; margin: 10px 0 25px 0; font-weight: 700; font-size: 2em; } p.center_Lead { color: #63666A; font-weight: 300; line-height: 1.4; font-size: 21px; } <div class="row"><div class="col-sm-8"><h2>Orchestrating care delivery through technology can improve clinical, financial, administrative and workplace performance</h2><p>Hospitals and health systems that build integrated, efficiency-producing data ecosystems by investing in cloud-managed, AI-driven RTLS, IoT and AI technology can convert their new superpower — automated capacity management — into virtually limitless operational, clinical, financial, administrative and workforce benefits.</p><p>Hospitals and health systems that build such an integrated, efficiency-producing data ecosystem acquire new capabilities. In real time, at any point in the patient journey, the hospitals and health systems now know:</p><ul><li>Where a patient is physically at any point in real time.</li><li>Where a patient is medically, in terms of treatment plan.</li><li>Where a patient is medically, in terms of medical condition or health status.</li><li>What clinical staff are available to care for a patient.</li><li>What medical equipment or other clinical assets are available to care for a patient.</li><li>What clinical space is available to care for a patient.</li></ul><div class="row"><div class="col-sm-12"><p><strong>Sponsored by:</strong><a href="https://kontakt.io/solutions/healthcare/" target="_blank" title="kontakt.io | Creating Responsive Health Systems"><strong><img src="/sites/default/files/2024-11/Logo_Kontakt_transparent_834x313.png" alt="kontakt.io logo" width="834" height="313"></strong></a></p></div></div></div><div class="col-sm-4"><a href="https://kontakt.io/solutions/healthcare/" target="_blank" title="kontakt.io | Creating Responsive Health Systems"><img src="/sites/default/files/2024-01/Trailblazers_logo-924x265.png" alt="TrailBlazers logo" width="100%" height="100%"></a><p><br><a href="#DownloadNow" title="Mobilizing Data to Improve Operational Efficiency | Orchestrating care delivery through technology can improve clinical, financial, administrative and workplace performance"><img src="/sites/default/files/2024-11/Traiblazers_Kontakt_cover_777x600.png" alt="Cover, Mobilizing Data to Improve Operational Efficiency | Orchestrating care delivery through technology can improve clinical, financial, administrative and workplace performance" width="100%" height="100%"> </a><br><a class="btn btn-primary" href="#DownloadNow" title="Download, Mobilizing Data to Improve Operational Efficiency | Orchestrating care delivery through technology can improve clinical, financial, administrative and workplace performance">Download</a></p></div></div> .y-hr3 div:nth-child(2) { border-top: solid 15px #67c1c3; margin: 50px 0px; height: 0px; <div class="row y-hr3"><div class="col-md-3"> </div><div class="col-md-6"> </div><div class="col-md-3"> </div></div><div class="row"> <img src="/sites/default/files/2024-11/Trailblazers_Kontakt_HCA_700x532.png" alt="xxxxxxxxxxxx"> </div>--><div class="col-sm-5 col-md-6"><img src="/sites/default/files/2024-11/Trailblazers_Kontakt_Section1-infographic.png" alt="An integrated, efficiently-produced data ecosystem model | * Existing Administrative, Clinical and Financial IT System: EHR, Patient Accounting, Other administrative systems, Other clinical systems, other financial systems * AI-Powered Cloud-managed Platform: Inform, Predict, Recommend, Orchestrate * New RTLS Data: Patients, Clinical staff, Medical equipment and other assists, Clinical spaces" width="1500" height="1021"></div><div class="col-sm-7 col-md-6"> /* Just for this one */ @media (min-width:1200px){ h2.HeaderMobileShift{ margin-top: 50px; } } <h2 class="HeaderMobileShift">Using Data to Become More Efficient</h2><p>Improving clinical operational efficiency and using new technologies to mitigate administrative burdens among staff rank high on health care leaders’ priority list. Digital technologies and other HIT systems can help organizations become more efficient by:</p><ul><li>Capturing new data.</li><li>Consolidating and contextualizing data to predict inefficiencies in workflows.</li><li>Point to solutions to mitigate these inefficiencies now and in the future.</li></ul><p><a href="#DownloadNow" title="Download, Mobilizing Data to Improve Operational Efficiency | Orchestrating care delivery through technology can improve clinical, financial, administrative and workplace performance"><strong>READ MORE.</strong></a></p></div></div><div class="row y-hr3"><div class="col-md-3"> </div><div class="col-md-6"> </div><div class="col-md-3"> </div></div><div class="row"><div class="col-sm-4"><img src="/sites/default/files/2024-11/Trailblazers_Kontakt_NE_Georgia_HealthSystem_700x532.png" alt="Medical staff" width="700" height="532"></div><div class="col-sm-8"><h2>Case Study: Northeast Georgia Health System</h2><h3>Improving Workplace Safety</h3><p>To ensure the safety and well-being of staff and patients as well as to show the larger community that it is committed to providing a safe and secure work environment, NGHS leadership has implemented a safety solution at a scale that protects both staff and patients in all EDs, inpatient units, ICUs, procedural areas, and more.</p><p><a href="#DownloadNow" title="Download, Mobilizing Data to Improve Operational Efficiency | Orchestrating care delivery through technology can improve clinical, financial, administrative and workplace performance"><strong>READ MORE.</strong></a></p></div></div><div> .SponsorMarketoForm { background-color: ; padding:5px 25px; border: solid 2px #307FE2; margin:50px 15px 0px !important; display:inline-block; } .SponsorMarketoForm h3{ margin:10x 0 0 0 ; color:#eaaa00; font-size:.7em; text-transform:uppercase; font-weight:400; letter-spacing:3px; max-width:200px; /* Custom for the copy length */ background-color:#fff; padding: 5px 15px; position:relative; top:-35px; height: 0px; } .SponsorMarketoForm h2{ color: #002855; } .SponsorMarketoForm .SponsorMarketoFormHolder{ background-color: ; padding:15px; display: inline-block; margin-bottom:25px; } .SponsorMarketoFormHolder form{ margin: auto; } @media (max-width:640px){ .SponsorMarketoForm { padding:5px 0px; } .SponsorMarketoForm .SponsorMarketoFormHolder{ padding:15px 0px; } } /* Marketo Over-ride */ .mktoForm .mktoFormRow:nth-child(3){ float: left; } /*Center the last row .mktoForm .mktoFormRow:nth-child(4){ margin-left:15%; } */ .mktoForm label{ font-size: 0px; width: 0px !important; } .mktoForm input{ height: 30px } .mktoForm .mktoButtonRow{ float: left; } .mktoForm .mktoButtonWrap { margin-left:20px !important; } .mktoForm .mktoButton { background-color: #307FE2 !important; border: 1px solid #307FE2 !important; color: #fff !important; padding: 0.4em 1em; font-size: 1em; background-image: none !important; min-width: 190px; margin: 0 15px; border-radius: 4px; padding: 10px 20px; transition: all .25s ease-in-out; text-shadow: none; white-space: normal; height: 30px; font-weight: 700 } .mktoForm .mktoButton:hover{ background-color: #002855 !important; border: 1px solid #002855 !important; color: #fff !important; } .mktoForm .mktoClear { clear: none; } <div class="row spacer" id="DownloadNow"><div><div class="col-md-1"> </div><div class="col-md-10"><div class="cta--image-container full_width SponsorMarketoForm"><h3>Download Now</h3><div class="col-sm-9"><h2>Mobilizing Data to Improve Operational Efficiency</h2><div class="SponsorMarketoFormHolder">   MktoForms2.loadForm("//sponsors.aha.org", "710-ZLL-651", 3641); MktoForms2.whenReady(function(form) { if (form.getId() == 3641) { form.onSuccess(function(values, followUpUrl) { form.getFormElem().hide(); document.getElementById("successAndErrorMessages").innerHTML = "<div><p>Thank you for downloading the latest AHA Trailblazers.<\/p><a class='btn btn-wide btn-primary' data-view-context='top-level-view' href='https:\/\/www.aha.org\/system\/files\/media\/file\/2024\/11\/Trailblazers_Kontakt.pdf' target='_blank' rel='noopener noreferrer nofollow'>Download the Report<\/a><\/center><\/div>"; return false; }); }; }); <div id="successAndErrorMessages"> </div></div></div><div class="col-sm-3"><img src="/sites/default/files/2024-11/Traiblazers_Kontakt_cover_777x600.png" alt="Thriving in the New Health Care Economy | How Hospitals and Health Systems Can Pivot Their Operating Models for Sustainability" width="600" height="777"></div></div></div><div class="col-md-1"> </div></div></div></div> Fri, 15 Nov 2024 14:00:00 -0600 Trailblazers /aha-center-health-innovation-market-scan/2024-10-15-thriving-new-health-care-economy <div class="raw-html-embed"> </div><div> /* Banner_Title_Overlay_Bar */ .Banner_Title_Overlay_Bar { position: relative; display: block; overflow: hidden; max-width: 1170px; margin: 0px auto 25px auto; } .Banner_Title_Overlay_Bar h1 { position: absolute; bottom: 40px; color: #003087; background-color: rgba(255, 255, 255, .8); width: 100%; padding: 20px 40px; font-size: 3em; box-shadow: 0 3px 8px -5px rgba(0, 0, 0, .6); } @media (max-width:991px) { .Banner_Title_Overlay_Bar h1 { bottom: 0px; margin: 0px; font-size: 2.5em; } } @media (max-width:767px) { .Banner_Title_Overlay_Bar h1 { font-size: 2em; text-align: center; text-indent: 0px; padding: 10px 20px; } } @media (max-width:530px) { .Banner_Title_Overlay_Bar h1 { position: relative; background-color: #63666A22; } } /* Banner_Title_Overlay_Bar // */ <header class="Banner_Title_Overlay_Bar"><img src="/sites/default/files/2024-01/Trailblazers_Amazon_banner_1170x250.png" alt="Cover of How to Strengthen Your Nurse Retention Strategy" width="1168" height="250"><div><h1>Thriving in the New Health Care Economy</h1></div></header></div> h2{ margin-top: 0px; } p.center_Intro { color: #002855; line-height: 1.2em; font-size: 30px; margin: 10px 0 25px 0; font-weight: 700; font-size: 2em; } p.center_Lead { color: #63666A; font-weight: 300; line-height: 1.4; font-size: 21px; } <div class="row"><div class="col-sm-8"><h2>How Hospitals and Health Systems Can Pivot Their Operating Models for Sustainability</h2><p>Health system executives have described it perfectly. There isn’t a more succinct description of the new health care economy that emerged from the COVID-19 pandemic. Because things are different, and nearly everything in this new economy is different.</p><p>What’s not different, though, is how some hospitals and health systems operate. As a result, many organizations are struggling to achieve clinical, financial and operational efficiency. What they need is a new operating model — one that matches and overcomes the material changes happening in their markets. Traditional, marginal responses to those material changes won’t cut it anymore.</p><p>This Trailblazers report from the ���������� Association’s Market Scan outlines the key tenets and characteristics of that new operating model and details how two health systems are using that model to respond sustainably to the material market forces that are permanently changing their respective health care economies.</p><div class="row"><div class="col-sm-12"><p><strong>Sponsored by:</strong><a href="https://guidehouse.com/industries/health" target="_blank" title="Guidehouse"><strong><img src="/sites/default/files/2020-03/Logo_Guidehouse_834x313.jpg" alt="Guidehouse logo" width="834" height="313"></strong></a></p></div></div></div><div class="col-sm-4"><a href="https://guidehouse.com/industries/health" target="_blank" title="Guidehouse"><img src="/sites/default/files/2024-01/Trailblazers_logo-924x265.png" alt="TrailBlazers logo" width="100%" height="100%"></a><p><br><a href="#DownloadNow" title="Thriving in the New Health Care Economy | How Hospitals and Health Systems Can Pivot Their Operating Models for Sustainability"><img src="/sites/default/files/2024-10/Traiblazers_Guidehouse_cover_777x600.png" alt="Cover, Thriving in the New Health Care Economy | How Hospitals and Health Systems Can Pivot Their Operating Models for Sustainability" width="100%" height="100%"> </a><br><a class="btn btn-primary" href="#DownloadNow" title="Download, Thriving in the New Health Care Economy | How Hospitals and Health Systems Can Pivot Their Operating Models for Sustainability">Download</a></p></div></div> .y-hr3 div:nth-child(2) { border-top: solid 15px #67c1c3; margin: 50px 0px; height: 0px; <div class="row y-hr3"><div class="col-md-3"> </div><div class="col-md-6"> </div><div class="col-md-3"> </div></div><div class="row"><div class="col-sm-4"><img src="/sites/default/files/2024-10/Trailblazers_Guidehouse_FirstSection_700x532.png" alt="Stethoscope on top of a calculator" width="100%" height="100%"></div><div class="col-sm-8"><h2>How Hospitals and Health Systems Can Pivot Their Operating Models for Sustainability</h2><p>Think of the new operating model as a new way to run a hospital or health system. The model combines discipline, rapid improvements, digital technologies and operations capabilities in a well-integrated, well-sequenced way to achieve sustainable improvements in business, consumer experience and cost. The new operating model translates strategy into structure. It dictates where and how the critical work gets done across a hospital or health system. It defines the hospital or health system as a whole, not as individual parts.</p><p><a href="#DownloadNow" title="Download, How to Strengthen Your Nurse Retention Strategy | Focus on continuous monitoring and improvement to retain clinicians"><strong>READ MORE.</strong></a></p></div></div><div class="row y-hr3"><div class="col-md-3"> </div><div class="col-md-6"> </div><div class="col-md-3"> </div></div><div class="row"><div class="col-sm-4"><img src="/sites/default/files/2024-10/Trailblazers_Guidehouse_Main_Line_Health_700x532.png" alt="Exterior of Main Line Health" width="700" height="532"></div><div class="col-sm-8"><h2>Case Study: Main Line Health</h2><h3>The End of Seasonality</h3><p>Under President and CEO Jack Lynch III, Barbara Wadsworth, Main Line’s executive vice president and chief operating officer, and Director of Performance Excellence Martha Rudi, Main Line pivoted its operating model. The new model focuses on what Rudi calls “dynamic and innovative” solutions to Main Line’s capacity challenges as well as other material market changes like staffing shortages and an aging patient population.</p><p><a href="#DownloadNow" title="Download, How to Strengthen Your Nurse Retention Strategy | Focus on continuous monitoring and improvement to retain clinicians"><strong>READ MORE.</strong></a></p></div></div><div class="row y-hr3"><div class="col-md-3"> </div><div class="col-md-6"> </div><div class="col-md-3"> </div></div><div class="row"><div class="col-sm-4"><img src="/sites/default/files/2024-10/Trailblazers_Guidehouse_SSM_Health_700x532.png" alt="Exterior of SSM Health" width="700" height="532"></div><div class="col-sm-8"><h2>Case Study: SSM Health</h2><h3>Whiteboarding the Future State</h3><p>SSM Health once ran under a traditional command-and-control management style. Mandatory directives came from the top down. It worked. But as market changes turned material from marginal, the system needed to evolve to continue fulfilling its mission as a Catholic health system. Here is how the health system evolved.</p><p><a href="#DownloadNow" title="Download, How to Strengthen Your Nurse Retention Strategy | Focus on continuous monitoring and improvement to retain clinicians"><strong>READ MORE.</strong></a></p></div></div><div> .SponsorMarketoForm { background-color: ; padding:5px 25px; border: solid 2px #307FE2; margin:50px 15px 0px !important; display:inline-block; } .SponsorMarketoForm h3{ margin:10x 0 0 0 ; color:#eaaa00; font-size:.7em; text-transform:uppercase; font-weight:400; letter-spacing:3px; max-width:200px; /* Custom for the copy length */ background-color:#fff; padding: 5px 15px; position:relative; top:-35px; height: 0px; } .SponsorMarketoForm h2{ color: #002855; } .SponsorMarketoForm .SponsorMarketoFormHolder{ background-color: ; padding:15px; display: inline-block; margin-bottom:25px; } .SponsorMarketoFormHolder form{ margin: auto; } @media (max-width:640px){ .SponsorMarketoForm { padding:5px 0px; } .SponsorMarketoForm .SponsorMarketoFormHolder{ padding:15px 0px; } } /* Marketo Over-ride */ .mktoForm .mktoFormRow:nth-child(3){ float: left; } /*Center the last row .mktoForm .mktoFormRow:nth-child(4){ margin-left:15%; } */ .mktoForm label{ font-size: 0px; width: 0px !important; } .mktoForm input{ height: 30px } .mktoForm .mktoButtonRow{ float: left; } .mktoForm .mktoButtonWrap { margin-left:20px !important; } .mktoForm .mktoButton { background-color: #307FE2 !important; border: 1px solid #307FE2 !important; color: #fff !important; padding: 0.4em 1em; font-size: 1em; background-image: none !important; min-width: 190px; margin: 0 15px; border-radius: 4px; padding: 10px 20px; transition: all .25s ease-in-out; text-shadow: none; white-space: normal; height: 30px; font-weight: 700 } .mktoForm .mktoButton:hover{ background-color: #002855 !important; border: 1px solid #002855 !important; color: #fff !important; } .mktoForm .mktoClear { clear: none; } <div class="row spacer" id="DownloadNow"><div><div class="col-md-1"> </div><div class="col-md-10"><div class="cta--image-container full_width SponsorMarketoForm"><h3>Download Now</h3><div class="col-sm-9"><h2>Thriving in the New Health Care Economy</h2><div class="SponsorMarketoFormHolder">   MktoForms2.loadForm("//sponsors.aha.org", "710-ZLL-651", 3641); MktoForms2.whenReady(function(form) { if (form.getId() == 3641) { form.onSuccess(function(values, followUpUrl) { form.getFormElem().hide(); document.getElementById("successAndErrorMessages").innerHTML = "<div><p>Thank you for downloading the latest AHA Trailblazers.<\/p><a class='btn btn-wide btn-primary' data-view-context='top-level-view' href='https:\/\/www.aha.org\/system\/files\/media\/file\/2024\/10\/Trailblazers_Guidehouse_Oct.pdf' target='_blank' rel='noopener noreferrer nofollow'>Download the Report<\/a><\/center><\/div>"; return false; }); }; }); <div id="successAndErrorMessages"> </div></div></div><div class="col-sm-3"><img src="/sites/default/files/2024-10/Traiblazers_Guidehouse_cover_777x600.png" alt="Thriving in the New Health Care Economy | How Hospitals and Health Systems Can Pivot Their Operating Models for Sustainability" width="600" height="777"></div></div></div><div class="col-md-1"> </div></div></div></div> Tue, 15 Oct 2024 08:41:53 -0500 Trailblazers /aha-center-health-innovation-market-scan/2024-09-24-how-strengthen-nurse-retention-strategy <div class="raw-html-embed"> </div><div> /* Banner_Title_Overlay_Bar */ .Banner_Title_Overlay_Bar { position: relative; display: block; overflow: hidden; max-width: 1170px; margin: 0px auto 25px auto; } .Banner_Title_Overlay_Bar h1 { position: absolute; bottom: 40px; color: #003087; background-color: rgba(255, 255, 255, .8); width: 100%; padding: 20px 40px; font-size: 3em; box-shadow: 0 3px 8px -5px rgba(0, 0, 0, .6); } @media (max-width:991px) { .Banner_Title_Overlay_Bar h1 { bottom: 0px; margin: 0px; font-size: 2.5em; } } @media (max-width:767px) { .Banner_Title_Overlay_Bar h1 { font-size: 2em; text-align: center; text-indent: 0px; padding: 10px 20px; } } @media (max-width:530px) { .Banner_Title_Overlay_Bar h1 { position: relative; background-color: #63666A22; } } /* Banner_Title_Overlay_Bar // */ <header class="Banner_Title_Overlay_Bar"><img src="/sites/default/files/2024-01/Trailblazers_Amazon_banner_1170x250.png" alt="Cover of How to Strengthen Your Nurse Retention Strategy" width="1168" height="250"><div><h1>How to Strengthen Your Nurse Retention Strategy</h1></div></header></div> h2{ margin-top: 0px; } p.center_Intro { color: #002855; line-height: 1.2em; font-size: 30px; margin: 10px 0 25px 0; font-weight: 700; font-size: 2em; } p.center_Lead { color: #63666A; font-weight: 300; line-height: 1.4; font-size: 21px; } <div class="row"><div class="col-sm-8"><h2>Focus on continuous monitoring and improvement to retain clinicians</h2><p>The COVID-19 pandemic tested the performance of every aspect of the health care system in the U.S. like no event in recent memory. Hospital and health system nursing retention efforts were no exception.</p><p>Like some aspects of the health care system whose performance was challenged by the unprecedented public health emergency and accompanying stress level it put clinicians under, nurse retention initiatives suffered. Some nurses retired early, others left the profession or quit without having another job. Others streamed out the door for higher-paying travel gigs or left hospitals and health systems for positions in other health care settings.</p><p>These trends and other data point to the increasing need for health care leaders to develop effective nurse retention strategies, even as some data show more nurses are returning to the field.</p><div class="row"><div class="col-sm-12"><p><strong>Sponsored by:</strong><a href="https://www.relias.com/" target="_blank" title="Relias"><strong><img src="/sites/default/files/2023-05/Logo_Relias_834x313.jpg" alt="Relias logo" width="834" height="313"></strong></a></p><p> </p></div><p> </p></div><p> </p></div><p> </p><div class="col-sm-4"><p> </p><a href="https://www.relias.com/" target="_blank" title="Relias"><img src="/sites/default/files/2024-01/Trailblazers_logo-924x265.png" alt="TrailBlazers logo" width="100%" height="100%"></a><p><br><a href="#DownloadNow" title="How to Strengthen Your Nurse Retention Strategy | Focus on continuous monitoring and improvement to retain clinicians"><img src="/sites/default/files/2024-09/Traiblazers_Relias_cover_revise_777x600.png" alt="Cover, How to Improve Nurse Retention and Quality | Focus on continuous improvement to build out your nurse retention program" width="100%" height="100%"> </a><br><a class="btn btn-primary" href="#DownloadNow" title="Download, How to Strengthen Your Nurse Retention Strategy | Focus on continuous monitoring and improvement to retain clinicians">Download</a></p></div></div> .y-hr3 div:nth-child(2) { border-top: solid 15px #67c1c3; margin: 50px 0px; height: 0px; <div class="row y-hr3"><div class="col-md-3"> </div><div class="col-md-6"> </div><div class="col-md-3"> </div></div><div class="row"><div class="col-sm-4"><img src="/sites/default/files/2024-09/Trailblazers_Relias_Intro_700x917.png" alt="Medical staff" width="100%" height="100%"></div><div class="col-sm-8"><h2>Taking a Continuous Improvement Approach to Nurse Retention</h2><p>Many hospitals and health systems are repurposing lessons learned from the pandemic as building blocks of their reimagined nursing retention strategies. They’re also adopting a continuous improvement approach to make programs nimble and more responsive to the changing needs of their nursing workforce. The other benefits of this strategy are more effective and safer care for patients and better financial performance for their organizations.</p><p><a href="#DownloadNow" title="Download, How to Strengthen Your Nurse Retention Strategy | Focus on continuous monitoring and improvement to retain clinicians"><strong>READ MORE.</strong></a></p></div></div><div class="row y-hr3"><div class="col-md-3"> </div><div class="col-md-6"> </div><div class="col-md-3"> </div></div><div class="row"><div class="col-sm-4"><img src="/sites/default/files/2024-09/Trailblazers_Relias_OSFHealthcare_700x532.png" alt="Exterior of OSF Healthcare" width="700" height="532"></div><div class="col-sm-8"><h2>Case Study: OSF Healthcare</h2><h3>Corporate University Streamlined Nurse Onboarding and Continuing Education</h3><p>The educational objectives of the OSF corporate university range from supporting practice changes to optimizing policies and procedures. Programs include nursing orientation, technical orientation, critical care courses, workplace violence and global training programs.</p><p><a href="#DownloadNow" title="Download, How to Strengthen Your Nurse Retention Strategy | Focus on continuous monitoring and improvement to retain clinicians"><strong>READ MORE.</strong></a></p></div></div><div class="row y-hr3"><div class="col-md-3"> </div><div class="col-md-6"> </div><div class="col-md-3"> </div></div><div class="row"><div class="col-sm-4"><img src="/sites/default/files/2024-09/Trailblazers_Relias_PAMHealth_700x532.png" alt="Exterior of PAM Health" width="700" height="532"></div><div class="col-sm-8"><h2>Case Study: PAM Health</h2><h3>Explosive Growth Required A New Way of Getting All Nurses on the Same Page</h3><p>The health system partnered with Relias to build an automated platform with a specific learner portal for clinicians, including nurses. Through the portal, nurses easily can access online onboarding, orientation, and training and education modules. Nurses also can search the platform for their specific state licensing or continuing education requirements and find training and education modules tailored to meet those specific requirements.</p><p><a href="#DownloadNow" title="Download, How to Strengthen Your Nurse Retention Strategy | Focus on continuous monitoring and improvement to retain clinicians"><strong>READ MORE.</strong></a></p></div></div><div> .SponsorMarketoForm { background-color: ; padding:5px 25px; border: solid 2px #307FE2; margin:50px 15px 0px !important; display:inline-block; } .SponsorMarketoForm h3{ margin:10x 0 0 0 ; color:#eaaa00; font-size:.7em; text-transform:uppercase; font-weight:400; letter-spacing:3px; max-width:200px; /* Custom for the copy length */ background-color:#fff; padding: 5px 15px; position:relative; top:-35px; height: 0px; } .SponsorMarketoForm h2{ color: #002855; } .SponsorMarketoForm .SponsorMarketoFormHolder{ background-color: ; padding:15px; display: inline-block; margin-bottom:25px; } .SponsorMarketoFormHolder form{ margin: auto; } @media (max-width:640px){ .SponsorMarketoForm { padding:5px 0px; } .SponsorMarketoForm .SponsorMarketoFormHolder{ padding:15px 0px; } } /* Marketo Over-ride */ .mktoForm .mktoFormRow:nth-child(3){ float: left; } /*Center the last row .mktoForm .mktoFormRow:nth-child(4){ margin-left:15%; } */ .mktoForm label{ font-size: 0px; width: 0px !important; } .mktoForm input{ height: 30px } .mktoForm .mktoButtonRow{ float: left; } .mktoForm .mktoButtonWrap { margin-left:20px !important; } .mktoForm .mktoButton { background-color: #307FE2 !important; border: 1px solid #307FE2 !important; color: #fff !important; padding: 0.4em 1em; font-size: 1em; background-image: none !important; min-width: 190px; margin: 0 15px; border-radius: 4px; padding: 10px 20px; transition: all .25s ease-in-out; text-shadow: none; white-space: normal; height: 30px; font-weight: 700 } .mktoForm .mktoButton:hover{ background-color: #002855 !important; border: 1px solid #002855 !important; color: #fff !important; } .mktoForm .mktoClear { clear: none; } <div class="row spacer" id="DownloadNow"><div><div class="col-md-1"> </div><div class="col-md-10"><div class="cta--image-container full_width SponsorMarketoForm"><h3>Download Now</h3><div class="col-sm-9"><h2>How to Strengthen Your Nurse Retention Strategy</h2><div class="SponsorMarketoFormHolder">   MktoForms2.loadForm("//sponsors.aha.org", "710-ZLL-651", 3641); MktoForms2.whenReady(function(form) { if (form.getId() == 3641) { form.onSuccess(function(values, followUpUrl) { form.getFormElem().hide(); document.getElementById("successAndErrorMessages").innerHTML = "<div><p>Thank you for downloading the latest AHA Trailblazers.<\/p><a class='btn btn-wide btn-primary' data-view-context='top-level-view' href='https:\/\/www.aha.org\/system\/files\/media\/file\/2024\/09\/Trailblazers_Relias.pdf' target='_blank' rel='noopener noreferrer nofollow'>Download the Report<\/a><\/center><\/div>"; return false; }); }; }); <div id="successAndErrorMessages"> </div></div></div><div class="col-sm-3"><img src="/sites/default/files/2024-09/Traiblazers_Relias_cover_revise_777x600.png" alt="Cover of How to Strengthen Your Nurse Retention Strategy" width="600" height="777"></div></div></div><div class="col-md-1"> </div></div></div></div> Mon, 23 Sep 2024 12:00:00 -0500 Trailblazers /aha-center-health-innovation-market-scan/2024-07-15-delivering-actionable-data-clinicians-point-care <div class="raw-html-embed"> </div><div> /* Banner_Title_Overlay_Bar */ .Banner_Title_Overlay_Bar { position: relative; display: block; overflow: hidden; max-width: 1170px; margin: 0px auto 25px auto; } .Banner_Title_Overlay_Bar h1 { position: absolute; bottom: 40px; color: #003087; background-color: rgba(255, 255, 255, .8); width: 100%; padding: 20px 40px; font-size: 3em; box-shadow: 0 3px 8px -5px rgba(0, 0, 0, .6); } @media (max-width:991px) { .Banner_Title_Overlay_Bar h1 { bottom: 0px; margin: 0px; font-size: 2.5em; } } @media (max-width:767px) { .Banner_Title_Overlay_Bar h1 { font-size: 2em; text-align: center; text-indent: 0px; padding: 10px 20px; } } @media (max-width:530px) { .Banner_Title_Overlay_Bar h1 { position: relative; background-color: #63666A22; } } /* Banner_Title_Overlay_Bar // */ <header class="Banner_Title_Overlay_Bar"><img src="/sites/default/files/2024-01/Trailblazers_Amazon_banner_1170x250.png" alt="Cover of Streamlining Supply Chain Practices as Health Systems Expand" width="1168" height="250"><div><h1>Delivering Actionable Data to Clinicians at the Point of Care</h1></div></header></div> h2{ margin-top: 0px; } p.center_Intro { color: #002855; line-height: 1.2em; font-size: 30px; margin: 10px 0 25px 0; font-weight: 700; font-size: 2em; } p.center_Lead { color: #63666A; font-weight: 300; line-height: 1.4; font-size: 21px; } <div class="row"><div class="col-sm-8"><h2>Higher Expectations Redefine the Health Care Landscape</h2><p>Every patient or family member has a customer service story to tell from their experiences with the health care system. Many stories aren’t flattering. Earned or not, health care doesn’t have the same customer service reputation as many well-known brands in the retail world like Amazon, Apple or Ritz Carlton.</p><p>Historically, the consumer experiences underlying the reputation didn’t hurt provider organizations like hospitals, health systems and physician practices from clinical, financial or operational standpoints. The reasons ranged from clinical reputation, brand loyalty and unbreakable doctor-patient relationships to narrow-network health insurance benefits and geographic market advantages.</p><p>But those reasons are crumbling before the eyes of most provider organizations. New market entrants, nontraditional health care competitors, vertically integrated health care conglomerates, new patient care modalities, breakthrough medical technologies, innovative digital health technologies, new value-based reimbursement models and — most importantly — new consumer expectations are quickly redefining the health care landscape.</p><div class="row"><div class="col-sm-12"><p><strong>Sponsored by:</strong><a href="https://michealthcare.com" target="_blank" title="Medical Infromatics"><strong><img src="/sites/default/files/2024-07/Medical_Informatics_logo_834x313.png" alt="Medical Infromatics logo" width="834" height="313"></strong></a></p><p> </p></div><p> </p></div><p> </p></div><p> </p><div class="col-sm-4"><p> </p><a href="https://michealthcare.com" target="_blank" title="Medical Infromatics"><img src="/sites/default/files/2024-01/Trailblazers_logo-924x265.png" alt="TrailBlazers" width="100%" height="100%"></a><p><br><a href="#DownloadNow" title="Delivering Actionable Data to Clinicians at the Point of Care"><img src="/sites/default/files/2024-07/Traiblazers_Medical_Infromatics_cover_777x600.png" alt="Cover, Delivering Actionable Data to Clinicians at the Point of Care" width="100%" height="100%"> </a><br><a class="btn btn-primary" href="#DownloadNow" title="Download, Delivering Actionable Data to Clinicians at the Point of Care">Download</a></p></div></div> .y-hr3 div:nth-child(2) { border-top: solid 15px #67c1c3; margin: 50px 0px; height: 0px; <div class="row y-hr3"><div class="col-md-3"> </div><div class="col-md-6"> </div><div class="col-md-3"> </div></div><div class="row"><div class="col-sm-4"><img src="/sites/default/files/2024-07/Trailblazers_Medical_Infromatics_Section1_700x532.png" alt="Medical staff working on a computer in patients room" width="100%" height="100%"></div><div class="col-sm-8"><h2>Defining Actionable Data at the Point of Care</h2><p>Delivering actionable data to clinicians at the point of care in real time is a buzzy statement. But what does it mean in terms of technology and functionality?</p><p>It means feeding into and displaying all relevant data clinicians need to assess and treat a patient on a single, customizable dashboard. The data elements fed into and displayed on the single dashboard include core vital signs, metrics from other medical devices and lines connected to an individual patient.</p><p><a href="#DownloadNow" title="Download, Delivering Actionable Data to Clinicians at the Point of Care"><strong>READ MORE.</strong></a></p></div></div><div class="row y-hr3"><div class="col-md-3"> </div><div class="col-md-6"> </div><div class="col-md-3"> </div></div><div class="row"><div class="col-sm-4"><img src="/sites/default/files/2024-07/Trailblazers_Medical_Infromatics_GuthrieClinic_700x532.png" alt="Exterior of Guthrie Clinic" width="700" height="532"></div><div class="col-sm-8"><h2>Case Study: Guthrie Clinic</h2><h3>Expanding the Reach of a Contracted Workforce</h3><p>Guthrie Clinic’s centralized patient command center allows remote nurses to observe patients visually using a software-based monitoring and analytics platform, cameras and two-way audio communication</p><p><a href="#DownloadNow" title="Download, Delivering Actionable Data to Clinicians at the Point of Care"><strong>READ MORE.</strong></a></p></div></div><div class="row y-hr3"><div class="col-md-3"> </div><div class="col-md-6"> </div><div class="col-md-3"> </div></div><div class="row"><div class="col-sm-4"><img src="/sites/default/files/2024-07/Trailblazers_Medical_Infromatics_MichiganMedicine_700x532.png" alt="Exterior of Michigan Medicine" width="700" height="532"></div><div class="col-sm-8"><h2>Case Study: Michigan Medicine</h2><h3>Eliminating a Paper Trail and Improving Patient Care</h3><p>Michigan Medicine has implemented a cloud-based technology platform that enables clinicians to access real-time data from any patient from anywhere on any connected HIPAA-compliant device. It has connected its ICUs, EDs and telemetry beds to the platform without changing any workflows.</p><p><a href="#DownloadNow" title="Download, Delivering Actionable Data to Clinicians at the Point of Care"><strong>READ MORE.</strong></a></p></div></div><div> .SponsorMarketoForm { background-color: ; padding:5px 25px; border: solid 2px #307FE2; margin:50px 15px 0px !important; display:inline-block; } .SponsorMarketoForm h3{ margin:10x 0 0 0 ; color:#eaaa00; font-size:.7em; text-transform:uppercase; font-weight:400; letter-spacing:3px; max-width:200px; /* Custom for the copy length */ background-color:#fff; padding: 5px 15px; position:relative; top:-35px; height: 0px; } .SponsorMarketoForm h2{ color: #002855; } .SponsorMarketoForm .SponsorMarketoFormHolder{ background-color: ; padding:15px; display: inline-block; margin-bottom:25px; } .SponsorMarketoFormHolder form{ margin: auto; } @media (max-width:640px){ .SponsorMarketoForm { padding:5px 0px; } .SponsorMarketoForm .SponsorMarketoFormHolder{ padding:15px 0px; } } /* Marketo Over-ride */ .mktoForm .mktoFormRow:nth-child(3){ float: left; } /*Center the last row .mktoForm .mktoFormRow:nth-child(4){ margin-left:15%; } */ .mktoForm label{ font-size: 0px; width: 0px !important; } .mktoForm input{ height: 30px } .mktoForm .mktoButtonRow{ float: left; } .mktoForm .mktoButtonWrap { margin-left:20px !important; } .mktoForm .mktoButton { background-color: #307FE2 !important; border: 1px solid #307FE2 !important; color: #fff !important; padding: 0.4em 1em; font-size: 1em; background-image: none !important; min-width: 190px; margin: 0 15px; border-radius: 4px; padding: 10px 20px; transition: all .25s ease-in-out; text-shadow: none; white-space: normal; height: 30px; font-weight: 700 } .mktoForm .mktoButton:hover{ background-color: #002855 !important; border: 1px solid #002855 !important; color: #fff !important; } .mktoForm .mktoClear { clear: none; } <div class="row spacer" id="DownloadNow"><div><div class="col-md-1"> </div><div class="col-md-10"><div class="cta--image-container full_width SponsorMarketoForm"><h3>Download Now</h3><div class="col-sm-9"><h2>Delivering Actionable Data to Clinicians at the Point of Care</h2><div class="SponsorMarketoFormHolder">   MktoForms2.loadForm("//sponsors.aha.org", "710-ZLL-651", 3641); MktoForms2.whenReady(function(form) { if (form.getId() == 3641) { form.onSuccess(function(values, followUpUrl) { form.getFormElem().hide(); document.getElementById("successAndErrorMessages").innerHTML = "<div><p>Thank you for downloading the latest AHA Trailblazers.<\/p><a class='btn btn-wide btn-primary' data-view-context='top-level-view' href='https:\/\/www.aha.org\/system\/files\/media\/file\/2024\/07\/Trailblazers_Medical_Informatics.pdf' target='_blank' rel='noopener noreferrer nofollow'>Download the Report<\/a><\/center><\/div>"; return false; }); }; }); <div id="successAndErrorMessages"> </div></div></div><div class="col-sm-3"><img src="/sites/default/files/2024-07/Traiblazers_Medical_Infromatics_cover_777x600.png" alt="Cover of Delivering Actionable Data to Clinicians at the Point of Care" width="600" height="777"></div></div></div><div class="col-md-1"> </div></div></div></div> Mon, 08 Jul 2024 09:54:29 -0500 Trailblazers /aha-center-health-innovation-market-scan/2024-06-14-elevating-access <div class="raw-html-embed"> </div><div> /* Banner_Title_Overlay_Bar */ .Banner_Title_Overlay_Bar { position: relative; display: block; overflow: hidden; max-width: 1170px; margin: 0px auto 25px auto; } .Banner_Title_Overlay_Bar h1 { position: absolute; bottom: 40px; color: #003087; background-color: rgba(255, 255, 255, .8); width: 100%; padding: 20px 40px; font-size: 3em; box-shadow: 0 3px 8px -5px rgba(0, 0, 0, .6); } @media (max-width:991px) { .Banner_Title_Overlay_Bar h1 { bottom: 0px; margin: 0px; font-size: 2.5em; } } @media (max-width:767px) { .Banner_Title_Overlay_Bar h1 { font-size: 2em; text-align: center; text-indent: 0px; padding: 10px 20px; } } @media (max-width:530px) { .Banner_Title_Overlay_Bar h1 { position: relative; background-color: #63666A22; } } /* Banner_Title_Overlay_Bar // */ <header class="Banner_Title_Overlay_Bar"><img src="/sites/default/files/2024-01/Trailblazers_Amazon_banner_1170x250.png" alt="Cover of Streamlining Supply Chain Practices as Health Systems Expand" width="1168" height="250"><div><h1>Elevating Access and the Consumer Experience</h1></div></header></div> h2{ margin-top: 0px; } p.center_Intro { color: #002855; line-height: 1.2em; font-size: 30px; margin: 10px 0 25px 0; font-weight: 700; font-size: 2em; } p.center_Lead { color: #63666A; font-weight: 300; line-height: 1.4; font-size: 21px; } <div class="row"><div class="col-sm-8"><h2>Higher Expectations Redefine the Health Care Landscape</h2><p>Every patient or family member has a customer service story to tell from their experiences with the health care system. Many stories aren’t flattering. Earned or not, health care doesn’t have the same customer service reputation as many well-known brands in the retail world like Amazon, Apple or Ritz Carlton.</p><p>Historically, the consumer experiences underlying the reputation didn’t hurt provider organizations like hospitals, health systems and physician practices from clinical, financial or operational standpoints. The reasons ranged from clinical reputation, brand loyalty and unbreakable doctor-patient relationships to narrow-network health insurance benefits and geographic market advantages.</p><p>But those reasons are crumbling before the eyes of most provider organizations. New market entrants, nontraditional health care competitors, vertically integrated health care conglomerates, new patient care modalities, breakthrough medical technologies, innovative digital health technologies, new value-based reimbursement models and — most importantly — new consumer expectations are quickly redefining the health care landscape.</p><div class="row"><div class="col-sm-12"><p><strong>Sponsored by:</strong><a href="https://guidehouse.com/" target="_blank" title="Guidehouse"><strong><img src="/sites/default/files/2020-03/Logo_Guidehouse_834x313.jpg" alt="Guidehouse logo" width="834" height="313"></strong></a></p><p> </p></div><p> </p></div><p> </p></div><p> </p><div class="col-sm-4"><p> </p><a href="https://guidehouse.com/" target="_blank" title="Guidehouse"><img src="/sites/default/files/2024-01/Trailblazers_logo-924x265.png" alt="TrailBlazers" width="100%" height="100%"></a><p><br><a href="#DownloadNow" title="Elevating Patient Access and the Consumer Experience"><img src="/sites/default/files/2024-06/Traiblazers_Guidehouse_cover_777x600.png" alt="Cover, Elevating Patient Access and the Consumer Experience" width="100%" height="100%"> </a><br><a class="btn btn-primary" href="#DownloadNow" title="Download, Elevating Patient Access and the Consumer Experience">Download</a></p></div></div> .y-hr3 div:nth-child(2) { border-top: solid 15px #67c1c3; margin: 50px 0px; height: 0px; <div class="row y-hr3"><div class="col-md-3"> </div><div class="col-md-6"> </div><div class="col-md-3"> </div></div><div class="row"><div class="col-sm-4"><img src="/sites/default/files/2024-06/Trailblazers_Guidehouse_consumer_Section1_700x532.png" alt="Patient looking up information about her bottled perscription on her phone" width="100%" height="100%"></div><div class="col-sm-8"><h2>Why Elevate Patient Access and the Consumer Experience?</h2><p>Guidehouse and the Healthcare Financial Management Association (HFMA) surveyed 144 provider executives for the firm’s 2024 Health System Digital and IT Investment Trends Report. The executives, mostly chief financial officers (CFOs), said that patient and provider feedback is directing them to improve the consumer experience through digital front doors and virtual care options.</p><p>Further, there is a growing sense of urgency among hospitals, health systems and physician practices to elevate the consumer experience and jump-start that journey by improving patient access.</p><div class="col-md-10 col-md-offset-1 spacer"><img src="/sites/default/files/2024-06/Trailblazers_Guidehouse_Chart_Section1_700x532.png" alt="Figure 2 | Patients are waiting longer for physician appointments | Year 2017 compared to year 2022 (in days); Cardiolog: 21 vs 26, Dermatology: 33 vs 35, Family Medicine: 29 vs 21, OB/GYN, 26 vs 31, Orthopedic Surgery 11 vs 16" width="1400" height="532" title="Figure 2 | Patients are waiting longer for physician appointments | Year 2017 compared to year 2022 (in days); Cardiolog: 21 vs 26, Dermatology: 33 vs 35, Family Medicine: 29 vs 21, OB/GYN, 26 vs 31, Orthopedic Surgery 11 vs 16"></div><p><a href="#DownloadNow" title="Download, Elevating Patient Access and the Consumer Experience"><strong>READ MORE.</strong></a></p></div></div><div class="row y-hr3"><div class="col-md-3"> </div><div class="col-md-6"> </div><div class="col-md-3"> </div></div><div class="row"><div class="col-sm-4"><img src="/sites/default/files/2024-06/Trailblazers_Guidehouse_TampaGen_700x532.png" alt="Tampa General Hospital - External of building" width="700" height="532"></div><div class="col-sm-8"><h2>Case Study: Tampa General Hospital</h2><h3>Patient Access is Care Coordination</h3><p>Learn how Tampa General Hospital built out its patient experience center to bring service standards up to the level of other fields and the results it has achieved in the first 13 months. The center addresses three workstreams: people, processes and technology.</p><p><a href="#DownloadNow" title="Download, Elevating Patient Access and the Consumer Experience"><strong>READ MORE.</strong></a></p></div></div><div class="row y-hr3"><div class="col-md-3"> </div><div class="col-md-6"> </div><div class="col-md-3"> </div></div><div class="row"><div class="col-sm-4"><img src="/sites/default/files/2024-06/Trailblazers_Guidehouse_Yale_700x532.png" alt="Yale New Haven Health/Yale Medicine- External of building" width="700" height="532"></div><div class="col-sm-8"><h2>Case Study: Yale New Haven Health/Yale Medicine</h2><h3>Unleashing Supply to Meet Demand</h3><p>Thanks to an enviable clinical reputation — buoyed by their affiliation with Yale University and its medical school — there always has been pent-up patient demand for care from the health system’s providers. Learn how the organization’s Access 365 initiative knocked down barriers to access and replaced them with the people, processes and technologies to give patients access to what they need at the first point of contact.</p><p><a href="#DownloadNow" title="Download, Elevating Patient Access and the Consumer Experience"><strong>READ MORE.</strong></a></p></div></div><div> .SponsorMarketoForm { background-color: ; padding:5px 25px; border: solid 2px #307FE2; margin:50px 15px 0px !important; display:inline-block; } .SponsorMarketoForm h3{ margin:10x 0 0 0 ; color:#eaaa00; font-size:.7em; text-transform:uppercase; font-weight:400; letter-spacing:3px; max-width:200px; /* Custom for the copy length */ background-color:#fff; padding: 5px 15px; position:relative; top:-35px; height: 0px; } .SponsorMarketoForm h2{ color: #002855; } .SponsorMarketoForm .SponsorMarketoFormHolder{ background-color: ; padding:15px; display: inline-block; margin-bottom:25px; } .SponsorMarketoFormHolder form{ margin: auto; } @media (max-width:640px){ .SponsorMarketoForm { padding:5px 0px; } .SponsorMarketoForm .SponsorMarketoFormHolder{ padding:15px 0px; } } /* Marketo Over-ride */ .mktoForm .mktoFormRow:nth-child(3){ float: left; } /*Center the last row .mktoForm .mktoFormRow:nth-child(4){ margin-left:15%; } */ .mktoForm label{ font-size: 0px; width: 0px !important; } .mktoForm input{ height: 30px } .mktoForm .mktoButtonRow{ float: left; } .mktoForm .mktoButtonWrap { margin-left:20px !important; } .mktoForm .mktoButton { background-color: #307FE2 !important; border: 1px solid #307FE2 !important; color: #fff !important; padding: 0.4em 1em; font-size: 1em; background-image: none !important; min-width: 190px; margin: 0 15px; border-radius: 4px; padding: 10px 20px; transition: all .25s ease-in-out; text-shadow: none; white-space: normal; height: 30px; font-weight: 700 } .mktoForm .mktoButton:hover{ background-color: #002855 !important; border: 1px solid #002855 !important; color: #fff !important; } .mktoForm .mktoClear { clear: none; } <div class="row spacer" id="DownloadNow"><div><div class="col-md-1"> </div><div class="col-md-10"><div class="cta--image-container full_width SponsorMarketoForm"><h3>Download Now</h3><div class="col-sm-9"><h2>Elevating Patient Access and the Consumer Experience</h2><div class="SponsorMarketoFormHolder">   MktoForms2.loadForm("//sponsors.aha.org", "710-ZLL-651", 3641); MktoForms2.whenReady(function(form) { if (form.getId() == 3641) { form.onSuccess(function(values, followUpUrl) { form.getFormElem().hide(); document.getElementById("successAndErrorMessages").innerHTML = "<div><p>Thank you for downloading the latest AHA Trailblazers.<\/p><a class='btn btn-wide btn-primary' data-view-context='top-level-view' href='https:\/\/www.aha.org\/system\/files\/media\/file\/2024\/06\/Trailblazers_Guidehouse.pdf' target='_blank' rel='noopener noreferrer nofollow'>Download the Report<\/a><\/center><\/div>"; return false; }); }; }); <div id="successAndErrorMessages"> </div></div></div><div class="col-sm-3"><img src="/sites/default/files/2024-06/Traiblazers_Guidehouse_cover_777x600.png" alt="Cover, Elevating Patient Access and the Consumer Experience" width="600" height="777"></div></div></div><div class="col-md-1"> </div></div></div></div> Thu, 06 Jun 2024 10:10:53 -0500 Trailblazers /aha-center-health-innovation-market-scan/2024-01-19-supply-chain-strategies <div></div><div> /* Banner_Title_Overlay_Bar */ .Banner_Title_Overlay_Bar { position: relative; display: block; overflow: hidden; max-width: 1170px; margin: 0px auto 25px auto; } .Banner_Title_Overlay_Bar h1 { position: absolute; bottom: 40px; color: #003087; background-color: rgba(255, 255, 255, .8); width: 100%; padding: 20px 40px; font-size: 3em; box-shadow: 0 3px 8px -5px rgba(0, 0, 0, .6); } @media (max-width:991px) { .Banner_Title_Overlay_Bar h1 { bottom: 0px; margin: 0px; font-size: 2.5em; } } @media (max-width:767px) { .Banner_Title_Overlay_Bar h1 { font-size: 2em; text-align: center; text-indent: 0px; padding: 10px 20px; } } @media (max-width:530px) { .Banner_Title_Overlay_Bar h1 { position: relative; background-color: #63666A22; } } /* Banner_Title_Overlay_Bar // */ <header class="Banner_Title_Overlay_Bar"><img src="/sites/default/files/2024-01/Trailblazers_Amazon_banner_1170x250.png" alt="Cover of Streamlining Supply Chain Practices as Health Systems Expand" width="1168" height="250"><div><h1>Health Care Supply Chain Strategies</h1></div></header></div> h2{ margin-top: 0px; } p.center_Intro { color: #002855; line-height: 1.2em; font-size: 30px; margin: 10px 0 25px 0; font-weight: 700; font-size: 2em; } p.center_Lead { color: #63666A; font-weight: 300; line-height: 1.4; font-size: 21px; } <div class="row"><div class="col-sm-8"><h2>Streamlining Supply Chain Practices as Health Systems Expand</h2><p>Supply chain challenges facing hospitals, health systems and medical practices didn’t end when the COVID-19 Public Health Emergency expired on May 11, 2023. The depth of the nationwide shortage of personal protective equipment has been replaced by the breadth of nationwide shortages of everything from prescription drugs to fetal scalp electrodes, sterile water and syringes.</p><p>At the same time, many hospitals, health systems and medical practices are still recovering from the negative financial impact caused by the pandemic — reduced revenue largely due to declining patient volume and higher expenses primarily caused by higher labor costs and inflation. That has prompted many provider organizations to consider and execute strategically driven mergers, acquisitions and openings or expansions of care sites or services.</p><p>This report details how health care supply chain leaders deploy people, processes and technology to manage these dynamics across the country. Done well, supply chain leaders can convert what could be a logistical nightmare into a significant opportunity to create value for their organizations, communities and patients.</p><div class="row"> <p>Sponsored by:</p> </div> <div class="col-sm-9"> <img src="/sites/default/files/2024-01/Amazon-business-logo-1062x266.png" alt="xxxxxxx"> </div>--><div class="col-sm-12"><p><strong>Sponsored by:</strong><a href="https://business.amazon.com" target="_blank" title="Amazon Business"><strong><img src="/sites/default/files/2024-01/Amazon-business-logo-1062x266.png" alt="Amazon Business" width="1062" height="266"></strong></a></p><p> </p></div><p> </p></div><p> </p></div><p> </p><div class="col-sm-4"><p> </p><a href="https://business.amazon.com" target="_blank" title="Amazon Business"><img src="/sites/default/files/2024-01/Trailblazers_logo-924x265.png" alt="TrailBlazers" width="100%" height="100%"></a><p><br><a href="#DownloadNow" title="Streamlining Supply Chain Practices as Health Systems Expand"><img src="/sites/default/files/2024-01/Trailblazers_Amazon_cover_777x600.png" alt="Streamlining Supply Chain Practices as Health Systems Expand" width="100%" height="100%"> </a><br><a class="btn btn-primary" href="#DownloadNow" title="Download Streamlining Supply Chain Practices as Health Systems Expand">Download</a></p></div></div> .y-hr3 div:nth-child(2) { border-top: solid 15px #67c1c3; margin: 50px 0px; height: 0px; <div class="row y-hr3"><div class="col-md-3"> </div><div class="col-md-6"> </div><div class="col-md-3"> </div></div><div class="row"><div class="col-sm-4"><img src="/sites/default/files/2024-01/Trailblazers_Amazon_gears_700x532.png" alt="Gears" width="700" height="1064"></div><div class="col-sm-8"><h2>Two Key Challenges</h2><p>Two macroeconomic trends — more supply chain challenges and more M&A activity — meet at the door to the supply chain director’s office. It’s the supply chain leader’s job to simultaneously juggle and manage both, as adding a new hospital, medical practice, site or service only serves to multiply whatever supply chain issues exist.</p><p><a href="#DownloadNow" title="Download Streamlining Supply Chain Practices as Health Systems Expand"><strong>READ MORE.</strong></a></p><div class="row"><div class="col-sm-6"><img src="/sites/default/files/2024-01/Trailblazers_Amazon_Chart1_700x532.png" alt="xxx" width="700" height="532"></div><div class="col-sm-6"><img src="/sites/default/files/2024-01/Trailblazers_Amazon_Chart2_700x532.png" alt="xxx" width="700" height="532"></div></div></div></div><div class="row y-hr3"><div class="col-md-3"> </div><div class="col-md-6"> </div><div class="col-md-3"> </div></div><div class="row"><div class="col-sm-4"><img src="/sites/default/files/2024-01/Trailblazers_Amazon_scannerman_700x532.png" alt="Person scanning a package in a warehouse" width="700" height="532"></div><div class="col-sm-8"><h2>3 Areas of Concentration</h2><p>To excel in responding to these challenges, supply chain leaders need to concentrate on three areas: people, processes and technology. Getting the right people starts by assessing existing staff resources and knowing what additional resources may be needed.</p><p>Job 1 for improving processes becomes eliminating duplicate processes and reducing product variation. That starts with the item master formulary. It’s the master list of all the products — drugs, supplies and equipment — approved for use and contracted for. The two parties essentially must reconcile their item masters and merge them into one.</p><p>Similar to processes starting with reconciling item masters, technology starts with reconciling ERP systems. With the right planning and execution in three domains — people, processes and technology — hospitals and health systems can rein in those metrics and point all the needles in the right direction.</p><p><a href="#DownloadNow" title="Download Streamlining Supply Chain Practices as Health Systems Expand"><strong>READ MORE.</strong></a></p></div></div><div class="row y-hr3"><div class="col-md-3"> </div><div class="col-md-6"> </div><div class="col-md-3"> </div></div><div class="row"><div class="col-sm-4"><img src="/sites/default/files/2024-01/Trailblazers_Amazon_Munson_700x532.png" alt="Exterior of Munson Healthcare" width="700" height="532"></div><div class="col-sm-8"><h2>Case Study: Munson Healthcare</h2><p>Munson Healthcare, a primarily rural health system in Traverse City, Michigan, now includes 1,000 physicians in 63 medical specialties. With each merger, Munson adjusts its supply chain operations. Today, that responsibility falls to Tracy Cleveland, Munson’s vice president of supply chain, a position he’s held since September 2020. Cleveland says four supply chain issues immediately bubble to the surface the minute he learns about a proposed Munson merger, acquisition or expansion. In ranked order of concern are:</p><ul><li>Staffing.</li><li>Product availability.</li><li>Proximity.</li><li>Technology.</li></ul><p><a href="#DownloadNow" title="Download Streamlining Supply Chain Practices as Health Systems Expand"><strong>READ MORE.</strong></a></p></div></div><div class="row y-hr3"><div class="col-md-3"> </div><div class="col-md-6"> </div><div class="col-md-3"> </div></div><div class="row"><div class="col-sm-4"><img src="/sites/default/files/2024-01/Trailblazers_Amazon_BJC_700x532.png" alt="Exterior of BJC HealthCare" width="700" height="532"></div><div class="col-sm-8"><h2>Case Study: BJC HealthCare</h2><p>Tom Harvieux, vice president and chief supply chain officer at BJC HealthCare, can’t be clearer. The success of a supply chain integration after the St. Louis-based health system completes a merger or acquisition, opens a new care site, or launches or expands a new clinical service is standardization. That applies to everything from raw data to contract terms. Without it, BJC can’t realize the full clinical, financial and operational value from any type of expansion of its patient care footprint.</p><p>Harvieux is quick to name his three biggest daily supply chain challenges when he logs on to his supply chain management system:</p><ul><li>Data quality.</li><li>Lack of visibility with “trading partners” (i.e., vendors, suppliers, manufacturers, distributors and group purchasing organizations).</li><li>Product variation.</li></ul><p><a href="#DownloadNow" title="Download Streamlining Supply Chain Practices as Health Systems Expand"><strong>READ MORE.</strong></a></p></div></div><div> .SponsorMarketoForm { background-color: ; padding:5px 25px; border: solid 2px #307FE2; margin:50px 15px 0px !important; display:inline-block; } .SponsorMarketoForm h3{ margin:10x 0 0 0 ; color:#eaaa00; font-size:.7em; text-transform:uppercase; font-weight:400; letter-spacing:3px; max-width:200px; /* Custom for the copy length */ background-color:#fff; padding: 5px 15px; position:relative; top:-35px; height: 0px; } .SponsorMarketoForm h2{ color: #002855; } .SponsorMarketoForm .SponsorMarketoFormHolder{ background-color: ; padding:15px; display: inline-block; margin-bottom:25px; } .SponsorMarketoFormHolder form{ margin: auto; } @media (max-width:640px){ .SponsorMarketoForm { padding:5px 0px; } .SponsorMarketoForm .SponsorMarketoFormHolder{ padding:15px 0px; } } /* Marketo Over-ride */ .mktoForm .mktoFormRow:nth-child(3){ float: left; } /*Center the last row .mktoForm .mktoFormRow:nth-child(4){ margin-left:15%; } */ .mktoForm label{ font-size: 0px; width: 0px !important; } .mktoForm input{ height: 30px } .mktoForm .mktoButtonRow{ float: left; } .mktoForm .mktoButtonWrap { margin-left:20px !important; } .mktoForm .mktoButton { background-color: #307FE2 !important; border: 1px solid #307FE2 !important; color: #fff !important; padding: 0.4em 1em; font-size: 1em; background-image: none !important; min-width: 190px; margin: 0 15px; border-radius: 4px; padding: 10px 20px; transition: all .25s ease-in-out; text-shadow: none; white-space: normal; height: 30px; font-weight: 700 } .mktoForm .mktoButton:hover{ background-color: #002855 !important; border: 1px solid #002855 !important; color: #fff !important; } .mktoForm .mktoClear { clear: none; } <div class="row spacer" id="DownloadNow"><div><div class="col-md-1"> </div><div class="col-md-10"><div class="cta--image-container full_width SponsorMarketoForm"><h3>Download Now</h3><div class="col-sm-9"><h2>Streamlining Supply Chain Practices as Health Systems Expand</h2><div class="SponsorMarketoFormHolder">   MktoForms2.loadForm("//sponsors.aha.org", "710-ZLL-651", 3641); MktoForms2.whenReady(function(form){ if(form.getId() == 3641 ) { form.onSuccess(function(values, followUpUrl) { form.getFormElem().hide(); document.getElementById("successAndErrorMessages").innerHTML="<div><p>Thank you for downloading the latest AHA Trailblazers.<\/p><a class='btn btn-wide btn-primary' data-view-context='top-level-view' href='https:\/\/www.aha.org\/system\/files\/media\/file\/2024\/01\/Trailblazers_Amazon-Supply-Chain-Strategies.pdf' target='_blank' rel='noopener noreferrer nofollow'>Download the Report<\/a><\/center><\/div>"; return false; }); }; }); <div id="successAndErrorMessages"> </div></div></div><div class="col-sm-3"><img src="/sites/default/files/2024-01/Trailblazers_Amazon_cover_777x600.png" alt="Team Training Pocket Guide" width="600" height="777"></div></div></div><div class="col-md-1"> </div></div></div></div> Tue, 16 Jan 2024 09:32:53 -0600 Trailblazers