/ en Sat, 26 Apr 2025 03:54:13 -0500 Thu, 24 Apr 25 12:41:52 -0500 /04/2025/mobilizing-technology-and-innovation-support-rural-health <div> </div>header.jumbotron {display:none} <div> /* center_body */ .center_body { /*margin-top:50px;*/ /* margin-bottom: 50px;*/ } .center_body h3 {} .center_body p { font-size: 16px } p.center_Intro { color: #002855; line-height: 1.2em; font-size: 30px; margin: 10px 0 25px 0; font-weight: 700; font-size: 2em; } @media (max-width:768px) { p.center_Intro { line-height: 1.2em; font-size: 23px; font-size: 1.45em; } } .center_body .center_Lead { color: #63666A; font-weight: 300; line-height: 1.4; font-size: 21px; } /* center_body // */ /* Banner_Title_Overlay_Bar */ .Banner_Title_Overlay_Bar { position: relative; display: block; overflow: hidden; max-width: 1170px; margin: 0px auto 25px auto; } .Banner_Title_Overlay_Bar h1 { position: absolute; bottom: 40px; color: #003087; background-color: rgba(255, 255, 255, .8); width: 100%; padding: 20px 40px; font-size: 3em; box-shadow: 0 3px 8px -5px rgba(0, 0, 0, .6); } @media (max-width:991px) { .Banner_Title_Overlay_Bar h1 { bottom: 0px; margin: 0px; font-size: 2.5em; } } @media (max-width:767px) { .Banner_Title_Overlay_Bar h1 { font-size: 2em; text-align: center; text-indent: 0px; padding: 10px 20px; } } @media (max-width:530px) { .Banner_Title_Overlay_Bar h1 { position: relative; background-color: #63666A22; } } /* Banner_Title_Overlay_Bar // */ <header class="Banner_Title_Overlay_Bar"><img src="/sites/default/files/2025-04/VED_Microsoft_banner_1170x250.png" alt="Microsoft Banner Image" width="1170" height="250"><div><h1>Mobilizing Technology and Innovation to Support Rural Health</h1></div></header>/* CntMenuSub */ .CntMenuSub{ margin:20px 0px; padding-bottom: 5px; color: #afb1b1; letter-spacing: 1.5px; font-weight: 400; font-size: .7em; } .CntMenuSub .CntMenuBar{ border-bottom: 1px solid lightblue; } .CntMenuSub .CntMenuBar a:after{ content: "|"; padding: 0 3px 0 6px; color: #555; } .CntMenuSub .CntMenuBar a:last-child:after{ content: ""; } .CntMenuSub .CntMenuSubHome, .CntMenuSub .CntMenuSubParent{ text-transform: uppercase; color: #555; opacity: .9; } .CntMenuSub .CntMenuSubParent{ } .CntMenuSub .CntMenuSubChild{ } .CntMenuSub .CntMenuSubCurrent{ opacity: .7; } .CntMenuSub .CntMenuSubHome:hover, .CntMenuSub .CntMenuSubParent:hover{ text-transform: uppercase; color: #d50032; } /* CntMenuSub // */ <div class="container CntMenuSub"><div class="col-md-1"> </div><div class="col-md-10 row CntMenuBar"><a class="CntMenuSubHome" href="/education-events/aha-virtual-executive-dialogues">AHA Knowledge Exchange</a> <span class="CntMenuSubChild" id="CntMenuSubChild">Mobilizing Technology and Innovation to Support Rural Health</span></div><div class="col-md-1"> </div></div><div class="row spacer"><div class="col-sm-3"><div><a href="/system/files/media/file/2025/04/ke-microsoft-mobilizing-tech-to-support-rural-health.pdf" target="_blank"><img src="/sites/default/files/2025-04/VED_Microsoft_cover_910x1220.jpg" alt="AHA Knowledge Exchange | Mobilizing Technology and Innovation to Support Rural Health" width="100%" height="100%"></a></div></div><div class="col-sm-9 center_body">.sponsortype { color: #9d2235; font-size: 1.5em; margin: 0px; font-weight: 700; } <p class="sponsortype">AHA Knowledge Exchange</p> Intro.............. </p> --> xxxxxx </p> --><h2>Mitigating gaps in rural health resources and the workforce</h2><p>Rural residents’ top three health concerns are mental health, substance-use disorders and health care access, according to the Rural Healthy People 2030 survey. Geographical isolation, inadequate health infrastructure and a shortage of health professionals can result in poor health outcomes in rural settings. These challenges impact rural communities and residents’ well-being both physically and emotionally. Technology and artificial intelligence (AI) can bridge these gaps in innovative ways to make health care services more accessible in rural communities and support economic stability. This Knowledge Exchange e-book provides insights on how rural health care leaders envision using technology and innovation to address these issues, as well as transform their organizations and community engagement.</p><div class="row">@media (min-width:768px){ .EDsponsorFloat{ float:right; } } @media (max-width:767px){ .EDLinkFloat{ position:relative; left:27%; } .EDsponsorFloat { text-align:center } } <div class="col-sm-6"><a class="btn btn-wide btn-primary EDLinkFloat" href="/system/files/media/file/2025/04/ke-microsoft-mobilizing-tech-to-support-rural-health.pdf" title="AHA Knowledge Exchange | Mobilizing Technology and Innovation to Support Rural Health" data-view-context="top-level-view">Download the Report</a></div><div class="col-sm-6"><div class="EDsponsorFloat"><strong>Sponsored by: </strong><a href="https://www.microsoft.com/" target="_blank" rel="noopener nofollow"><img src="/sites/default/files/2024-06/Logo_Microsoft_834x313.jpg" alt="Microsoft Logo" width="100%" height="100%"></a></div></div></div></div></div>.sp_CTA5_holder { margin-top:0px; border-bottom: solid 1px #555; padding-bottom: 50px; } .sp_CTA5_holder_last { border-bottom: solid 0px #555; } .sp_CTA5_holder >div{ overflow: auto; } .sp_CTA5_holder ul { list-style: none; /* Remove default bullets */ padding-left: 0px; /*width: calc(100% - 15%);*/ /*margin: 50px auto 0;*/ margin:auto 50px; } .sp_CTA5_holder ul li{ margin-bottom:7px; line-height: 1.5em; font-size:16px; } .sp_CTA5_holder ul li::before { content: " "; font-size: 1em; margin-right: 10px; display: inline-block; height: 12px; background-color: #9d2235; width: 12px; position: relative; top: 0px; -webkit-transform: rotate(45deg); -moz-transform: rotate(45deg); -o-transform: rotate(45deg); } .sp_CTA5_holder ul li{ padding-left:23px; text-indent:-23px; } .body ol>li, .body ul>li{ font-size:16px: } .sp_CTA5_holder h2 { color: #002855; /*! line-height: 2em; */ font-size: 2.15em; margin: 0 0 15px 0; /*! font-size: 30px; */ } .sp_CTA5_holder h3 { /*color: #002855;*/ line-height: 1em; /*font-size: 1.5em;*/ margin-bottom: 25px; margin-top:5px; font-size: 28px; } .sp_CTA5_section{ margin-top: 25px } .sp_CTA5_ImgShadow { /*background-color:green;*/ /* just a visual */ text-align: center } .sp_CTA5_ImgShadow { padding-bottom:75px; /* must match the padding on the img*/ margin: 0px; } .sp_CTA5_ImgShadow img{ width: calc(100% - 35px - 15px); -webkit-box-shadow: 50px -75px 0px 0px rgba(185, 217, 235, 1); -moz-box-shadow: 50px -75px 0px 0px rgba(185, 217, 235, 1); box-shadow: 50px -75px 0px 0px rgba(185, 217, 235, 1); position: relative; top: 75px; max-width: 490px; } @media (max-width:990px){ .sp_CTA5_ImgShadow img{ max-width: 350px;} } @media (max-width:990px){ .sp_CTA5_ImgShadow { padding-bottom:75px; /* must match the padding on the img*/ margin: 0px; margin-right: 40px } } <div class="row spacer sp_CTA5_holder sp_CTA5_holder_last"><div class="col-md-12"><h3>10 strategies and technology investments rural health leaders prioritize to attract clinicians and expand health services in their communities</h3><div class="sp_CTA5_section"><ul><li>Communicate and commit to a <strong>digital health vision</strong> in the hospital strategic plan and educate the community on specifics being implemented and the big picture.</li><li>Form an <strong>interdisciplinary digital health and AI steering committee</strong> with an executive sponsor to vet technology and look at each solution for security, ethics and operational issues.</li><li><strong>Partner with specialty programs</strong> such as teleneonatal intensive care, teleneuro and telepharmacy. Collaborate with other hospitals and emergency medical service providers.</li><li>Work on <strong>processes that can be repeatable and scalable</strong> for clinical workflows and claims processing.</li><li><strong>Select AI technology designed to fit easily into clinical teams’ day-to-day workflows</strong> inside the electronic health record and does not detract from patient-clinician interactions.</li><li><strong>Address nursing shortages with virtual integrated nursing care models</strong>. Use team models for inpatient rounding to improve patient experience.</li><li><strong>Create a telepsychiatry hub</strong> for perinatal patients. Offer virtual medical and behavioral health services in schools.</li><li>Develop patient education materials and videos using AI tools to <strong>address the health literacy gap</strong>.</li><li><strong>Pilot AI programs</strong> like MindUP, Mental Health First Aid and Youth Mental Health First Aid to expand access to vital assessments.</li><li>Use Findhelp or Unite Us to <strong>connect the hospital and clinics to community-based organizations</strong>.</li></ul></div></div></div><h2>Participants</h2>/* people */ .people { margin-top: 50px; } .people img:nth-child(1) { border-radius: 200px; -moz-border-radius: 200px; -webkit-border-radius: 200px; margin-bottom: 10px; max-width:200px; /* for Transformation Talks */ display:block; /* for Transformation Talks */ margin:auto; /* for Transformation Talks */ } .people img:nth-child(1):hover { opacity: .7 } @media (max-width:991px) { .people { margin: auto; } .people p { text-align: center } } .ci_profile { margin-bottom: 30px; display: block; text-align:center /* this is for the "Executive Dialogue" page */ } @media (max-width:991px) { .ci_profile { text-align: center } } .ci_profile p { margin: 0 0 7px 0 } .ci_profile_name { font-weight: 700; font-size: 20px; } p.ci_profile_name { font-size: 1.5em; line-height:1.2em; margin-top:10px } .ci_profile_title { font-style: italic; line-height: 1.3em } .ci_profile_company { font-size: 1em; } p.ci_profile_award { font-size: .8em; text-align:center; color:#55555599; font-weight: 700 } .ci_profile_social { width: auto; } .ci_profile_social i { padding-right: 25px; font-size: 20px } .ci_profile_social a:last-of-type i { padding-right: 0px; } #ci_footer-social { font-size: 1.5em; padding-top: 0px; width: 100%; text-align: right; } @media (max-width:991px) { .ci_logo { margin-top: 25px } .ci_social p { text-align: center !important; } #ci_footer-social { text-align: center } } @media (min-width:769px){ .people .rowEqual_768 { display: -webkit-box; display: -webkit-flex; display: -ms-flexbox; display: flex; flex-wrap: wrap; } .people .rowEqual_768>[class*='col-'] { -ms-flex: 3; /* IE 10 */ flex: inherit; /*flex*/ width: calc((100% / 3) - 2px) /*Adjust % for the number per row, will override the bootstrap - Also needed for Safari*/; } } @media (max-width:767px) and (min-width:361px){ .people .rowEqual_768 { display: -webkit-box; display: -webkit-flex; display: -ms-flexbox; display: flex; flex-wrap: wrap; } .people .rowEqual_768>[class*='col-'] { -ms-flex: 1; /* IE 10 */ flex: auto; width: calc((100% / 2) - 2px) /*Adjust % for the number per row, will override the bootstrap - Also needed for Safari*/; } } p.ci_profile_name { font-size: 1.5em; line-height:1.2em; margin-top:10px } .people .ci_profile_combined{ font-size:14px; line-height: 18px; } .people .ci_profile_combined span{ font-style: italic; } .people .ci_profile_combined:before{ content:""; border-bottom: solid 1px #55555522; display: block; clear: both; width: 85%; margin: 5PX auto 10px; } <div class="people"><div class="row rowEqual_768"><div class="col-md-4 col-sm-6 ci_profile"><img src="/sites/default/files/2025-04/Bourland_Trent_300x300.jpg" alt="Trent Bourland" width="300" height="300"><p class="ci_profile_name">Trent Bourland</p><p class="ci_profile_title">CEO</p><p class="ci_profile_company">Coal County General Hospital</p> profile_combined </p> <p class="ci_profile_award"> profile_award </p> <div class="ci_profile_social"> profile_social </div> --></div><div class="col-md-4 col-sm-6 ci_profile"><img src="/sites/default/files/2025-04/Boyd_Melanie_300x300.jpg" alt="Melanie Boyd" width="300" height="300"><p class="ci_profile_name">Melanie Boyd</p><p class="ci_profile_title">CEO</p><p class="ci_profile_company">Clarke County Hospital</p> profile_combined </p> <p class="ci_profile_award"> profile_award </p> <div class="ci_profile_social"> profile_social </div> --></div><div class="col-md-4 col-sm-6 ci_profile"><img src="/sites/default/files/2025-04/Davis_Jeremy_300x300.jpg" alt="Jeremy P. Davis" width="300" height="300"><p class="ci_profile_name">Jeremy P. Davis, MHA</p><p class="ci_profile_title">President and CEO</p><p class="ci_profile_company">Grande Ronde Hospital and Clinics</p> profile_combined </p> <p class="ci_profile_award"> profile_award </p> <div class="ci_profile_social"> profile_social </div> --></div><div class="col-md-4 col-sm-6 ci_profile"><img src="/sites/default/files/2025-04/Dybdal_Landon_300x300.jpg" alt="Landon M. Dybdal" width="300" height="300"><p class="ci_profile_name">Landon M. Dybdal</p><p class="ci_profile_title">CEO</p><p class="ci_profile_company">Lake Health District</p> profile_combined </p> <p class="ci_profile_award"> profile_award </p> <div class="ci_profile_social"> profile_social </div> --></div><div class="col-md-4 col-sm-6 ci_profile"><img src="/sites/default/files/2025-04/Kreofsky_Laura_300x300.jpg" alt="Laura Kreofsky" width="300" height="300"><p class="ci_profile_name">Laura Kreofsky</p><p class="ci_profile_title">Director, Rural Health Resiliency</p><p class="ci_profile_company">Microsoft</p> profile_combined </p> <p class="ci_profile_award"> profile_award </p> <div class="ci_profile_social"> profile_social </div> --></div><div class="col-md-4 col-sm-6 ci_profile"><img src="/sites/default/files/2025-04/Lively_Corey_300x300.jpg" alt="Corey G. Lively" width="300" height="300"><p class="ci_profile_name">Corey G. Lively</p><p class="ci_profile_title">CEO</p><p class="ci_profile_company">Great Plains Regional Medical Center</p> profile_combined </p> <p class="ci_profile_award"> profile_award </p> <div class="ci_profile_social"> profile_social </div> --></div><div class="col-md-4 col-sm-6 ci_profile"><img src="/sites/default/files/2025-04/Lutz_Carrie_300x300.jpg" alt="Carrie Lutz" width="300" height="300"><p class="ci_profile_name">Carrie Lutz, R.N.</p><p class="ci_profile_title">CEO</p><p class="ci_profile_company">Holton Community Hospital</p> profile_combined </p> <p class="ci_profile_award"> profile_award </p> <div class="ci_profile_social"> profile_social </div> --></div><div class="col-md-4 col-sm-6 ci_profile"><img src="/sites/default/files/2025-04/Mallet_Teresa_300x300.jpg" alt="Teresa Mallett" width="300" height="300"><p class="ci_profile_name">Teresa Mallett, MHA</p><p class="ci_profile_title">CEO</p><p class="ci_profile_company">Madison Regional Health System</p><div class="ci_profile_social"> </div></div><div class="col-md-4 col-sm-6 ci_profile"><img src="/sites/default/files/2025-04/McCormack_Holly_300x300.jpg" alt="Holly McCormack" width="300" height="300"><p class="ci_profile_name">Holly McCormack, DNP, R.N.</p><p class="ci_profile_title">President and CEO</p><p class="ci_profile_company">Cottage Hospital</p><div class="ci_profile_social"> </div></div><div class="col-md-4 col-sm-6 ci_profile"><img src="/sites/default/files/2025-04/Mills_Dora_300x300.jpg" alt="Dora Anne Mills" width="300" height="300"><p class="ci_profile_name">Dora Anne Mills, M.D., MPH, FAAP</p><p class="ci_profile_title">Chief health improvement officer</p><p class="ci_profile_company">MaineHealth</p><div class="ci_profile_social"> </div></div><div class="col-md-4 col-sm-6 ci_profile"><img src="/sites/default/files/2025-04/Pitcher_Gratia_300x300.jpg" alt="Gratia L. Pitcher" width="300" height="300"><p class="ci_profile_name">Gratia L. Pitcher, M.D., MBA</p><p class="ci_profile_title">Chief medical officer and Patient experience dyad leader</p><p class="ci_profile_company">Essentia Health</p><div class="ci_profile_social"> </div></div><div class="col-md-4 col-sm-6 ci_profile"><img src="/sites/default/files/2025-04/Sweetnam_Olivia_300x300.jpg" alt="Olivia Sweetnam" width="300" height="300"><p class="ci_profile_name">Olivia Sweetnam, MPH, MSN, ACNP-BC</p><p class="ci_profile_title">CEO</p><p class="ci_profile_company">Grace Cottage Family Health and Hospital</p><div class="ci_profile_social"> </div></div><div class="col-md-4 col-sm-6 ci_profile"><img src="/sites/default/files/2025-04/Torres_Tony_300x300.jpg" alt="Tony Torres" width="300" height="300"><p class="ci_profile_name">Tony Torres, M.D., FACP</p><p class="ci_profile_title">President and CEO</p><p class="ci_profile_company">Dignity Health Yavapai Regional Medical Center</p><div class="ci_profile_social"> </div></div><div class="col-md-4 col-sm-6 ci_profile"><img src="/sites/default/files/2025-04/Ward_Josiah_300x300.jpg" alt="Josiah Ward" width="300" height="300"><p class="ci_profile_name">Josiah Ward, D.O., FAAP</p><p class="ci_profile_title">Chief medical officer</p><p class="ci_profile_company">La Esperanza Clinic</p><div class="ci_profile_social"> </div></div><div class="col-md-4 col-sm-6 ci_profile"><img src="/sites/default/files/2025-04/Weeks_Bill_300x300.jpg" alt="Bill Weeks" width="300" height="300"><p class="ci_profile_name">William (Bill) Weeks, M.D., PhD, MBA</p><p class="ci_profile_title">Director, AI for Health</p><p class="ci_profile_company">Microsoft</p><div class="ci_profile_social"> </div></div><div class="col-md-4 col-sm-6 ci_profile"><img src="/sites/default/files/2025-04/Wehrman_Doug_300x300.jpg" alt="Doug Wehrman" width="300" height="300"><p class="ci_profile_name">Doug Wehrman, PT, DPT</p><p class="ci_profile_title">Chief operating officer</p><p class="ci_profile_company">Brodstone Healthcare</p><div class="ci_profile_social"> </div></div><div class="col-md-4 col-sm-6 ci_profile"><img src="/sites/default/files/2024-04/Hoppszallern_Suzanna_300x300%20%281%29.png" alt="Suzanna Hoppszallern" width="300" height="300"><p class="ci_profile_name">Moderator:</p><p class="ci_profile_name">Suzanna Hoppszallern</p><p class="ci_profile_title">Senior Editor, Center for Health Innovation</p><p class="ci_profile_company">���������� Association</p></div></div></div>@media (min-width:768px){ .rowEqual_768 { display: -webkit-box; display: -webkit-flex; display: -ms-flexbox; display: flex; flex-wrap: wrap; } .rowEqual_768>[class*='col-'] { -ms-flex: 1; /* IE 10 */ flex: auto; width: calc(33.3% - 2px) /*Safari Fix*/; } } .center_callout_3invert { background-color: #f6f6f6; text-align: center; /*margin-bottom:25px;*/ margin-top:30px; } .center_callout_3invert h4 { color: #002855; line-height: 1.2em; font-size: 30px; margin: 10px 0 30px 0; } .center_callout_3invert h3 { margin: 25px 0 0 0; color: #555; 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initiatives to build a sustainable and coordinated behavioral health services continuum.</div> </div></div> </div> </div> <div class="more-link"><a href="/aha-knowledge-exchange-archive">View All: AHA Knowledge Exchange</a></div> </section> </div> </div></div> Thu, 24 Apr 2025 12:41:52 -0500 AHA Knowledge Exchange /member-knowledge-exchange/2024-12-11/resilient-health-system-operating-model <div> </div>header.jumbotron {display:none} <div> /* center_body */ .center_body { /*margin-top:50px;*/ /* margin-bottom: 50px;*/ } .center_body h3 {} .center_body p { font-size: 16px } p.center_Intro { color: #002855; line-height: 1.2em; font-size: 30px; margin: 10px 0 25px 0; font-weight: 700; font-size: 2em; } @media (max-width:768px) { p.center_Intro { line-height: 1.2em; font-size: 23px; font-size: 1.45em; } } .center_body .center_Lead { color: #63666A; font-weight: 300; line-height: 1.4; font-size: 21px; } /* center_body // */ /* Banner_Title_Overlay_Bar */ .Banner_Title_Overlay_Bar { position: relative; display: block; overflow: hidden; max-width: 1170px; margin: 0px auto 25px auto; } .Banner_Title_Overlay_Bar h1 { position: absolute; bottom: 40px; color: #003087; background-color: rgba(255, 255, 255, .8); width: 100%; padding: 20px 40px; font-size: 3em; box-shadow: 0 3px 8px -5px rgba(0, 0, 0, .6); } @media (max-width:991px) { .Banner_Title_Overlay_Bar h1 { bottom: 0px; margin: 0px; font-size: 2.5em; } } @media (max-width:767px) { .Banner_Title_Overlay_Bar h1 { font-size: 2em; text-align: center; text-indent: 0px; padding: 10px 20px; } } @media (max-width:530px) { .Banner_Title_Overlay_Bar h1 { position: relative; background-color: #63666A22; } } /* Banner_Title_Overlay_Bar // */ <header class="Banner_Title_Overlay_Bar"><img src="/sites/default/files/2024-12/VED_Accenture_Governance_banner_1170x250.png" alt="Banner Image" width="1170" height="250"><div><h1>The Resilient Health System Operating Model</h1></div></header>/* CntMenuSub */ .CntMenuSub{ margin:20px 0px; padding-bottom: 5px; color: #afb1b1; letter-spacing: 1.5px; font-weight: 400; font-size: .7em; } .CntMenuSub .CntMenuBar{ border-bottom: 1px solid lightblue; } .CntMenuSub .CntMenuBar a:after{ content: "|"; padding: 0 3px 0 6px; color: #555; } .CntMenuSub .CntMenuBar a:last-child:after{ content: ""; } .CntMenuSub .CntMenuSubHome, .CntMenuSub .CntMenuSubParent{ text-transform: uppercase; color: #555; opacity: .9; } .CntMenuSub .CntMenuSubParent{ } .CntMenuSub .CntMenuSubChild{ } .CntMenuSub .CntMenuSubCurrent{ opacity: .7; } .CntMenuSub .CntMenuSubHome:hover, .CntMenuSub .CntMenuSubParent:hover{ text-transform: uppercase; color: #d50032; } /* CntMenuSub // */ <div class="container CntMenuSub"><div class="col-md-1"> </div><div class="col-md-10 row CntMenuBar"><a class="CntMenuSubHome" href="/education-events/aha-virtual-executive-dialogues">AHA Knowledge Exchange</a> <span class="CntMenuSubChild" id="CntMenuSubChild">The Resilient Health System Operating Model</span></div><div class="col-md-1"> </div></div><div class="row spacer"><div class="col-sm-3"><div><a href="/system/files/media/file/2024/12/ke-accenture-resilient-health-system-operating-model.pdf" target="_blank"><img src="/sites/default/files/2024-12/VED_Accenture_Governance_cover_910x1220.jpg" alt="AHA Knowledge Exchange | The Resilient Health System Operating Model" width="100%" height="100%"></a></div></div><div class="col-sm-9 center_body">.sponsortype { color: #9d2235; font-size: 1.5em; margin: 0px; font-weight: 700; } <p class="sponsortype">AHA Knowledge Exchange</p> Intro.............. </p> --> xxxxxx </p> --><h2>Organizational strategies and new avenues for value creation in health care</h2><p>Health care systems are facing the leadership challenge of navigating between the benefits of scale and the added operational complexities that can come with size. The pandemic fundamentally altered consumer behavior and expectations while reshaping traditional health care service delivery models. Large systems can experience delays in decision-making amid layers of review and internal deliberations. Add to this the entry of nontraditional provider competitors and technology disruptions and it becomes an imperative for health systems to continuously examine and improve operational and governance models. This Knowledge Exchange e-book examines how health system leaders are changing governance, decision-making and their operating models for the future.</p><div class="row">@media (min-width:768px){ .EDsponsorFloat{ float:right; } } @media (max-width:767px){ .EDLinkFloat{ position:relative; left:27%; } .EDsponsorFloat { text-align:center } } <div class="col-sm-6"><a class="btn btn-wide btn-primary EDLinkFloat" href="/system/files/media/file/2024/12/ke-accenture-resilient-health-system-operating-model.pdf" title="AHA Knowledge Exchange | The Resilient Health System Operating Model" data-view-context="top-level-view">Download the Report</a></div><div class="col-sm-6"><div class="EDsponsorFloat">Sponsored by: <a href="https://www.accenture.com/" target="_blank" rel="noopener nofollow"><img src="/sites/default/files/2023-10/Accenture_FutureReadyWorkforce_transparent_logo_834x313.png" alt="Accenture Logo" width="100%" height="100%"></a></div></div></div></div></div>.sp_CTA5_holder { margin-top:0px; border-bottom: solid 1px #555; padding-bottom: 50px; } .sp_CTA5_holder_last { border-bottom: solid 0px #555; } .sp_CTA5_holder >div{ overflow: auto; } .sp_CTA5_holder ul { list-style: none; /* Remove default bullets */ padding-left: 0px; /*width: calc(100% - 15%);*/ /*margin: 50px auto 0;*/ margin:auto 50px; } .sp_CTA5_holder ul li{ margin-bottom:7px; line-height: 1.5em; font-size:16px; } .sp_CTA5_holder ul li::before { content: " "; font-size: 1em; margin-right: 10px; display: inline-block; height: 12px; background-color: #9d2235; width: 12px; position: relative; top: 0px; -webkit-transform: rotate(45deg); -moz-transform: rotate(45deg); -o-transform: rotate(45deg); } .sp_CTA5_holder ul li{ padding-left:23px; text-indent:-23px; } .body ol>li, .body ul>li{ font-size:16px: } .sp_CTA5_holder h2 { color: #002855; /*! line-height: 2em; */ font-size: 2.15em; margin: 0 0 15px 0; /*! font-size: 30px; */ } .sp_CTA5_holder h3 { /*color: #002855;*/ line-height: 1em; /*font-size: 1.5em;*/ margin-bottom: 25px; margin-top:5px; font-size: 28px; } .sp_CTA5_section{ margin-top: 25px } .sp_CTA5_ImgShadow { /*background-color:green;*/ /* just a visual */ text-align: center } .sp_CTA5_ImgShadow { padding-bottom:75px; /* must match the padding on the img*/ margin: 0px; } .sp_CTA5_ImgShadow img{ width: calc(100% - 35px - 15px); -webkit-box-shadow: 50px -75px 0px 0px rgba(185, 217, 235, 1); -moz-box-shadow: 50px -75px 0px 0px rgba(185, 217, 235, 1); box-shadow: 50px -75px 0px 0px rgba(185, 217, 235, 1); position: relative; top: 75px; max-width: 490px; } @media (max-width:990px){ .sp_CTA5_ImgShadow img{ max-width: 350px;} } @media (max-width:990px){ .sp_CTA5_ImgShadow { padding-bottom:75px; /* must match the padding on the img*/ margin: 0px; margin-right: 40px } } <div class="row spacer sp_CTA5_holder sp_CTA5_holder_last"><div class="col-md-12"><h3>10 ways health system executives are building a robust governance and operating model</h3><div class="sp_CTA5_section"><ul><li>Design your governance structure for where you want to be in the future and for growth.</li><li>Activate your operating model to align the organization to execute your playbook.</li><li>Create system committees and set clear approval authorities to move to one corporate culture.</li><li>Develop matrix-defining key accountabilities and decision rights across the organization.</li><li>Amplify physician and nurse leaders in the organization to have decision rights regarding the vision, strategy and priorities as well as the pipelines of the C-suite.</li><li>Empower decision-making bodies to be agile and move strategy forward.</li><li>Set a timeline, process and an approval process for all major initiatives.</li><li>Bring new voices and diversity onto the board — a mix of out-of-market people while keeping a balance of market people and skill sets.</li><li>Implement innovative care models, invest in automation to streamline work and move to a global workforce model.</li><li>Evaluate governance and operating structure yearly against strategy (what you are trying to achieve) and top organizational risks.</li></ul></div></div></div><h2>Participants</h2>/* people */ .people { margin-top: 50px; } .people img:nth-child(1) { border-radius: 200px; -moz-border-radius: 200px; -webkit-border-radius: 200px; margin-bottom: 10px; max-width:200px; /* for Transformation Talks */ display:block; /* for Transformation Talks */ margin:auto; /* for Transformation Talks */ } .people img:nth-child(1):hover { opacity: .7 } @media (max-width:991px) { .people { margin: auto; } .people p { text-align: center } } .ci_profile { margin-bottom: 30px; display: block; text-align:center /* this is for the "Executive Dialogue" page */ } @media (max-width:991px) { .ci_profile { text-align: center } } .ci_profile p { margin: 0 0 7px 0 } .ci_profile_name { font-weight: 700; font-size: 20px; } p.ci_profile_name { font-size: 1.5em; line-height:1.2em; margin-top:10px } .ci_profile_title { font-style: italic; line-height: 1.3em } .ci_profile_company { font-size: 1em; } p.ci_profile_award { font-size: .8em; text-align:center; color:#55555599; font-weight: 700 } .ci_profile_social { width: auto; } .ci_profile_social i { padding-right: 25px; font-size: 20px } .ci_profile_social a:last-of-type i { padding-right: 0px; } #ci_footer-social { font-size: 1.5em; padding-top: 0px; width: 100%; text-align: right; } @media (max-width:991px) { .ci_logo { margin-top: 25px } .ci_social p { text-align: center !important; } #ci_footer-social { text-align: center } } @media (min-width:769px){ .people .rowEqual_768 { display: -webkit-box; display: -webkit-flex; display: -ms-flexbox; display: flex; flex-wrap: wrap; } .people .rowEqual_768>[class*='col-'] { -ms-flex: 3; /* IE 10 */ flex: inherit; /*flex*/ width: calc((100% / 3) - 2px) /*Adjust % for the number per row, will override the bootstrap - Also needed for Safari*/; } } @media (max-width:767px) and (min-width:361px){ .people .rowEqual_768 { display: -webkit-box; display: -webkit-flex; display: -ms-flexbox; display: flex; flex-wrap: wrap; } .people .rowEqual_768>[class*='col-'] { -ms-flex: 1; /* IE 10 */ flex: auto; width: calc((100% / 2) - 2px) /*Adjust % for the number per row, will override the bootstrap - Also needed for Safari*/; } } p.ci_profile_name { font-size: 1.5em; line-height:1.2em; margin-top:10px } .people .ci_profile_combined{ font-size:14px; line-height: 18px; } .people .ci_profile_combined span{ font-style: italic; } .people .ci_profile_combined:before{ content:""; border-bottom: solid 1px #55555522; display: block; clear: both; width: 85%; margin: 5PX auto 10px; } <div class="people"><div class="row rowEqual_768"><div class="col-md-4 col-sm-6 ci_profile"><img src="/sites/default/files/2024-12/Boulenger_Bo_300x300.jpg" alt="Bo Boulenger" width="300" height="300"><p class="ci_profile_name">Bo Boulenger</p><p class="ci_profile_title">President and CEO</p><p class="ci_profile_company">Baptist Health South Florida</p> profile_combined </p> <p class="ci_profile_award"> profile_award </p> <div class="ci_profile_social"> profile_social </div> --></div><div class="col-md-4 col-sm-6 ci_profile"><img src="/sites/default/files/2024-12/Dover_James_300x300.jpg" alt="James F. Dover" width="300" height="300"><p class="ci_profile_name">James F. Dover, FACHE</p><p class="ci_profile_title">President and CEO</p><p class="ci_profile_company">Avera Health</p> profile_combined </p> <p class="ci_profile_award"> profile_award </p> <div class="ci_profile_social"> profile_social </div> --></div><div class="col-md-4 col-sm-6 ci_profile"><img src="/sites/default/files/2024-12/Gonsor_Lynn_300x300.jpg" alt="Lynn Gonsor" width="300" height="300"><p class="ci_profile_name">Lynn Gonsor</p><p class="ci_profile_title">Managing Director, Strategy and Consulting</p><p class="ci_profile_company">Accenture</p> profile_combined </p> <p class="ci_profile_award"> profile_award </p> <div class="ci_profile_social"> profile_social </div> --></div><div class="col-md-4 col-sm-6 ci_profile"><img src="/sites/default/files/2024-12/Gronewold_Russ_300x300%20%282%29.jpg" alt="Russ Gronewold" width="300" height="300"><p class="ci_profile_name">Russ Gronewold</p><p class="ci_profile_title">President and CEO</p><p class="ci_profile_company">Bryan Health</p><div class="ci_profile_social"> </div></div><div class="col-md-4 col-sm-6 ci_profile"><img src="/sites/default/files/2024-12/Heywood_Matt_300x300.jpg" alt="Matt Heywood" width="300" height="300"><p class="ci_profile_name">Matt Heywood</p><p class="ci_profile_title">President and CEO</p><p class="ci_profile_company">Aspirus Health</p><div class="ci_profile_social"> </div></div><div class="col-md-4 col-sm-6 ci_profile"><img src="/sites/default/files/2024-12/Levi_Marion_300x300.jpg" alt="Marlon Levy" width="300" height="300"><p class="ci_profile_name">Marlon Levy, M.D., MBA</p><p class="ci_profile_title">CEO</p><p class="ci_profile_company">VCU Health System</p><div class="ci_profile_social"> </div></div><div class="col-md-4 col-sm-6 ci_profile"><img src="/sites/default/files/2024-12/Pinson_CWright_300x300.jpg" alt="C. Wright Pinson" width="300" height="300"><p class="ci_profile_name">C. Wright Pinson, M.D., MBA</p><p class="ci_profile_title">Deputy CEO and Chief Health System Officer</p><p class="ci_profile_company">Vanderbilt University Medical Center</p><div class="ci_profile_social"> </div></div><div class="col-md-4 col-sm-6 ci_profile"><img src="/sites/default/files/2024-12/Roth_Chris_300x300.jpg" alt="Chris Roth" width="300" height="300"><p class="ci_profile_name">Chris Roth</p><p class="ci_profile_title">President and CEO</p><p class="ci_profile_company">St. Luke’s Health System</p><div class="ci_profile_social"> </div></div><div class="col-md-4 col-sm-6 ci_profile"><img src="/sites/default/files/2024-12/Shannon_Lisa_300x300.jpg" alt="Lisa Shannon" width="300" height="300"><p class="ci_profile_name">Lisa Shannon</p><p class="ci_profile_title">President and CEO</p><p class="ci_profile_company">Allina Health</p><div class="ci_profile_social"> </div></div><div class="col-md-4 col-sm-6 ci_profile"><img src="/sites/default/files/2024-12/Slubowski_Michael_300x300%20%281%29.jpg" alt="Michael Slubowski" width="300" height="300"><p class="ci_profile_name">Michael Slubowski</p><p class="ci_profile_title">President and CEO</p><p class="ci_profile_company">Trinity Health</p><div class="ci_profile_social"> </div></div><div class="col-md-4 col-sm-6 ci_profile"><img src="/sites/default/files/2024-12/Hood_Michelle_300x300%20%283%29.jpg" alt="Michelle Hood" width="300" height="300"><p class="ci_profile_name">Moderator:</p><p class="ci_profile_name">Michelle Hood</p><p class="ci_profile_title">Executive Vice President and Chief Operating Officer</p><p class="ci_profile_company">���������� Association</p></div></div></div>@media (min-width:768px){ .rowEqual_768 { display: -webkit-box; display: -webkit-flex; display: -ms-flexbox; display: flex; flex-wrap: wrap; } .rowEqual_768>[class*='col-'] { -ms-flex: 1; /* IE 10 */ flex: auto; width: calc(33.3% - 2px) /*Safari Fix*/; } } .center_callout_3invert { background-color: #f6f6f6; text-align: center; /*margin-bottom:25px;*/ margin-top:30px; } .center_callout_3invert h4 { color: #002855; line-height: 1.2em; font-size: 30px; margin: 10px 0 30px 0; } .center_callout_3invert h3 { margin: 25px 0 0 0; color: #555; font-size: .7em; text-transform: uppercase; font-weight: 400; letter-spacing: 3px; } .center_callout_3invert p{ font-size:16px; } <div class="row center_callout_3invert"><div class="col-md-1"> </div><div class="col-md-10"><h2>AHA Knowledge Exchange</h2><p>Gain insights from the C-suite and health care leaders on the most pressing issues and transformational strategies.</p><p><a class="btn btn-wide btn-primary" href="/education-events/aha-virtual-executive-dialogues" data-view-context="top-level-view">Explore the Series</a> /* y-hr3 */ .y-hr3{ clear: both; } .y-hr3 div:nth-child(2) { border-top: solid 2px lightgrey; margin: 50px 0px; height: 0px } /* y-hr3 // */ </p><div class="row y-hr3"><div class="col-md-3"> </div><div 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src="/sites/default/files/2024-12/VED_RI_RevenueCycle_banner_1170x250.png" alt="Banner Image" width="1170" height="250"><div><h1>Optimize Your Hospital’s Revenue Cycle for Efficient, Patient-Centered Operations</h1></div></header>/* CntMenuSub */ .CntMenuSub{ margin:20px 0px; padding-bottom: 5px; color: #afb1b1; letter-spacing: 1.5px; font-weight: 400; font-size: .7em; } .CntMenuSub .CntMenuBar{ border-bottom: 1px solid lightblue; } .CntMenuSub .CntMenuBar a:after{ content: "|"; padding: 0 3px 0 6px; color: #555; } .CntMenuSub .CntMenuBar a:last-child:after{ content: ""; } .CntMenuSub .CntMenuSubHome, .CntMenuSub .CntMenuSubParent{ text-transform: uppercase; color: #555; opacity: .9; } .CntMenuSub .CntMenuSubParent{ } .CntMenuSub .CntMenuSubChild{ } .CntMenuSub .CntMenuSubCurrent{ opacity: .7; } .CntMenuSub .CntMenuSubHome:hover, .CntMenuSub .CntMenuSubParent:hover{ text-transform: uppercase; color: #d50032; } /* CntMenuSub // */ <div class="container CntMenuSub"><div class="col-md-1"> </div><div class="col-md-10 row CntMenuBar"><a class="CntMenuSubHome" href="/education-events/aha-virtual-executive-dialogues">AHA Knowledge Exchange</a> <span class="CntMenuSubChild" id="CntMenuSubChild">Optimize Your Hospital’s Revenue Cycle for Efficient, Patient-Centered Operations</span></div><div class="col-md-1"> </div></div><div class="row spacer"><div class="col-sm-3"><div><a href="#DownloadFile" target="_blank"><img src="/sites/default/files/2024-12/KnowEx_RI_RevenueCycle_cover_910x1220_rev1.jpg" alt="AHA Knowledge Exchange | Optimize Your Hospital’s Revenue Cycle for Efficient, Patient-Centered Operations" width="100%" height="100%"></a></div></div><div class="col-sm-9 center_body">.sponsortype { color: #9d2235; font-size: 1.5em; margin: 0px; font-weight: 700; } <p class="sponsortype">AHA Knowledge Exchange</p> xxxxxx </p> --> Intro.............. </p> --><h2>Enhance critical KPIs via intelligent innovations using AI and automation</h2><p>As hospitals and health systems prepare for 2025, reinforcing financial stability and cash flow in the face of rising costs, declining reimbursements and workforce challenges is top of mind. Health care leaders need full visibility into key performance indicators (KPIs) and the drivers of performance in revenue cycle management (RCM) outcomes to make informed decisions.</p><p>By reducing redundant tasks, artificial intelligence (AI) streamlines documentation and processes, which in turn can help lower denial rates and boost patient satisfaction. This Knowledge Exchange e-book examines KPIs vital for revenue-cycle outcomes and focuses on how AI and other advanced technologies may drive RCM improvements and the delivery of high-quality patient care.</p><div class="row">@media (min-width:768px){ .EDsponsorFloat{ float:right; } } @media (max-width:767px){ .EDLinkFloat{ position:relative; left:27%; } .EDsponsorFloat { text-align:center } } <div class="col-sm-6"><a class="btn btn-wide btn-primary EDLinkFloat" href="#DownloadFile" title="AHA Knowledge Exchange | Optimize Your Hospital’s Revenue Cycle for Efficient, Patient-Centered Operations" data-view-context="top-level-view">Download the Report</a></div><div class="col-sm-6"><div class="EDsponsorFloat">Sponsored by: <a href="https://www.r1rcm.com/" target="_blank" rel="noopener nofollow"><img src="/sites/default/files/2024-03/Logo_R1_834x313.jpg" alt="R1 Logo" width="100%" height="100%"></a></div></div></div></div></div>.sp_CTA5_holder { margin-top:0px; border-bottom: solid 1px #555; padding-bottom: 50px; } .sp_CTA5_holder_last { border-bottom: solid 0px #555; } .sp_CTA5_holder >div{ overflow: auto; } .sp_CTA5_holder ul { list-style: none; /* Remove default bullets */ padding-left: 0px; /*width: calc(100% - 15%);*/ /*margin: 50px auto 0;*/ margin:auto 50px; } .sp_CTA5_holder ul li{ margin-bottom:7px; line-height: 1.5em; font-size:16px; } .sp_CTA5_holder ul li::before { content: " "; font-size: 1em; margin-right: 10px; display: inline-block; height: 12px; background-color: #9d2235; width: 12px; position: relative; top: 0px; -webkit-transform: rotate(45deg); -moz-transform: rotate(45deg); -o-transform: rotate(45deg); } .sp_CTA5_holder ul li{ padding-left:23px; text-indent:-23px; } .body ol>li, .body ul>li{ font-size:16px: } .sp_CTA5_holder h2 { color: #002855; /*! line-height: 2em; */ font-size: 2.15em; margin: 0 0 15px 0; /*! font-size: 30px; */ } .sp_CTA5_holder h3 { /*color: #002855;*/ line-height: 1em; /*font-size: 1.5em;*/ margin-bottom: 25px; margin-top:5px; font-size: 28px; } .sp_CTA5_section{ margin-top: 25px } .sp_CTA5_ImgShadow { /*background-color:green;*/ /* just a visual */ text-align: center } .sp_CTA5_ImgShadow { padding-bottom:75px; /* must match the padding on the img*/ margin: 0px; } .sp_CTA5_ImgShadow img{ width: calc(100% - 35px - 15px); -webkit-box-shadow: 50px -75px 0px 0px rgba(185, 217, 235, 1); -moz-box-shadow: 50px -75px 0px 0px rgba(185, 217, 235, 1); box-shadow: 50px -75px 0px 0px rgba(185, 217, 235, 1); position: relative; top: 75px; max-width: 490px; } @media (max-width:990px){ .sp_CTA5_ImgShadow img{ max-width: 350px;} } @media (max-width:990px){ .sp_CTA5_ImgShadow { padding-bottom:75px; /* must match the padding on the img*/ margin: 0px; margin-right: 40px } } <div class="row spacer sp_CTA5_holder sp_CTA5_holder_last"><div class="col-md-12"><h3>9 ways health leaders are leveraging automation and AI to improve financial performance and service quality</h3><div class="sp_CTA5_section"><ul><li><strong>Establish a team to analyze denial patterns</strong>. Consider utilizing robotic process automation (RPA) to keep up with changing payer and plan policies that may result in denials.</li><li><strong>Reduce days in accounts receivable by using predictive modeling</strong> based on historical data from payer denials and scoring of accounts to assign work to teams.</li><li><strong>Reduce denials by using automation in the electronic health record (EHR)</strong> to identify appropriate coding for particular services, which can be shared with specialist providers.</li><li><strong>Use RPA to automate eligibility verification and registration processes</strong> in order to optimize workflows and operations.</li><li><strong>Consider AI functionality to efficiently create clinical documentation improvement alerts</strong>, which will help staff identify accounts and claims in need of additional clinical information.</li><li><strong>Implement computer-assisted coding to drive down “Discharged Not Final Billed” accounts</strong> and consider autonomous where feasible to alleviate coding staff shortages and allow coders to focus on more complex cases.</li><li><strong>Utilize AI and RPA to assist with drafting appeal letters</strong> in order to streamline steps and reduce administrative burden on staff and clinicians.</li><li><strong>Employ a payer scorecard</strong> with denial analytics and predictive modeling to assist in Joint Operating Committee (JOC) meetings with payers.</li><li><strong>Craft a patient-centric financial experience</strong> using AI to create a transparent and flexible billing experience.</li></ul></div></div></div><h2>Participants</h2>/* people */ .people { margin-top: 50px; } .people img:nth-child(1) { border-radius: 200px; -moz-border-radius: 200px; -webkit-border-radius: 200px; margin-bottom: 10px; max-width:200px; /* for Transformation Talks */ display:block; /* for Transformation Talks */ margin:auto; /* for Transformation Talks */ } .people img:nth-child(1):hover { opacity: .7 } @media 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content:""; border-bottom: solid 1px #55555522; display: block; clear: both; width: 85%; margin: 5PX auto 10px; } <div class="people"><div class="row rowEqual_768"><div class="col-md-4 col-sm-6 ci_profile"><img src="/sites/default/files/2024-11/Ackroyd_Elizabeth_300x300.png" alt="Elizabeth Ackroyd" width="300" height="300"><p class="ci_profile_name">Elizabeth Ackroyd, MBA, CPC</p><p class="ci_profile_title">Senior Manager of Revenue Integrity</p><p class="ci_profile_company">Sarasota Memorial Health Care System</p> profile_combined </p> <p class="ci_profile_award"> profile_award </p> <div class="ci_profile_social"> profile_social </div> --></div><div class="col-md-4 col-sm-6 ci_profile"><img src="/sites/default/files/2024-11/Blakely_Marley_300x300.png" alt="Marley Blakeley" width="300" height="300"><p class="ci_profile_name">Marley Blakeley</p><p class="ci_profile_title">Vice President, Revenue Cycle Operations</p><p class="ci_profile_company">R1</p> profile_combined </p> <p class="ci_profile_award"> profile_award </p> <div class="ci_profile_social"> profile_social </div> --></div><div class="col-md-4 col-sm-6 ci_profile"><img src="/sites/default/files/2024-11/Cook_Jessica_300x300.png" alt="Jessica Cook" width="300" height="300"><p class="ci_profile_name">Jessica Cook</p><p class="ci_profile_title">Patient Access Supervisor</p><p class="ci_profile_company">Children’s Healthcare of Atlanta</p> profile_combined </p> <p class="ci_profile_award"> profile_award </p> <div class="ci_profile_social"> profile_social </div> --></div><div class="col-md-4 col-sm-6 ci_profile"><img src="/sites/default/files/2024-11/Hauser_Ruth_300x300.png" alt="Jackie Rouse" width="300" height="300"><p class="ci_profile_name">Ruth Hauser, RHIA, CDIP, CHPC</p><p class="ci_profile_title">Director, Health Information Management and Clinical Documentation Improvement</p><p class="ci_profile_company">Children’s Hospital Los Angeles</p><div class="ci_profile_social"> </div></div><div class="col-md-4 col-sm-6 ci_profile"><img src="/sites/default/files/2024-11/Johnston_Valerie_300x300.png" alt="Valarie Johnston" width="300" height="300"><p class="ci_profile_name">Valarie Johnston, BSHA, CPC, CRCR</p><p class="ci_profile_title">Director, Patient Financial Services</p><p class="ci_profile_company">Bryan Medical Center</p><div class="ci_profile_social"> </div></div><div class="col-md-4 col-sm-6 ci_profile"><img src="/sites/default/files/2024-11/Kirkland_Kathie_300x300.png" alt="Kathie Kirkland" width="300" height="300"><p class="ci_profile_name">Kathie Kirkland, MBA</p><p class="ci_profile_title">Director, Patient Financial Services</p><p class="ci_profile_company">Henry Mayo Newhall Hospital</p><div class="ci_profile_social"> </div></div><div class="col-md-4 col-sm-6 ci_profile"><img src="/sites/default/files/2024-11/Marqueira_Lisa_300x300.png" alt="Lisa Maqueira" width="300" height="300"><p class="ci_profile_name">Lisa Maqueira</p><p class="ci_profile_title">Vice President of Finance and Chief Revenue Cycle Officer</p><p class="ci_profile_company">Cedars-Sinai</p><div class="ci_profile_social"> </div></div><div class="col-md-4 col-sm-6 ci_profile"><img src="/sites/default/files/2024-04/Hoppszallern_Suzanna_300x300%20%281%29.png" alt="Suzanna Hoppszallern" width="300" height="300"><p class="ci_profile_name">Moderator:</p><p class="ci_profile_name">Suzanna Hoppszallern</p><p class="ci_profile_title">Senior Editor, Center for Health Innovation</p><p class="ci_profile_company">���������� Association</p></div></div></div><div class="raw-html-embed"> .SponsorMarketoForm { background-color: ; padding: 5px 25px; border: solid 2px #307FE2; margin: 50px 15px 0px !important; display: inline-block; width: -webkit-fill-available; margin-bottom: 25px; } .SponsorMarketoForm h3 { margin: 10x 0 0 0; color: #eaaa00; font-size: .7em; text-transform: uppercase; font-weight: 400; letter-spacing: 3px; max-width: 200px; /* Custom for the copy length */ 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class="more-link"><a href="/aha-knowledge-exchange-archive">View All: AHA Knowledge Exchange</a></div> </section> </div> </div></div> Thu, 05 Dec 2024 14:26:53 -0600 AHA Knowledge Exchange /2024-11-14/empowering-patient-engagement-and-behavior-change-improve-health-and-reduce-disparities <div class="raw-html-embed"> </div><div class="raw-html-embed"> /* center_body */ .center_body { /*margin-top:50px;*/ /* margin-bottom: 50px;*/ } .center_body h3 {} .center_body p { font-size: 16px } p.center_Intro { color: #002855; line-height: 1.2em; font-size: 30px; margin: 10px 0 25px 0; font-weight: 700; font-size: 2em; } @media (max-width:768px) { p.center_Intro { line-height: 1.2em; font-size: 23px; font-size: 1.45em; } } .center_body .center_Lead { color: #63666A; font-weight: 300; line-height: 1.4; font-size: 21px; } /* center_body // */ /* Banner_Title_Overlay_Bar */ .Banner_Title_Overlay_Bar { position: relative; display: block; overflow: hidden; max-width: 1170px; margin: 0px auto 25px 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#afb1b1; letter-spacing: 1.5px; font-weight: 400; font-size: .7em; } .CntMenuSub .CntMenuBar { border-bottom: 1px solid lightblue; } .CntMenuSub .CntMenuBar a:after { content: "|"; padding: 0 3px 0 6px; color: #555; } .CntMenuSub .CntMenuBar a:last-child:after { content: ""; } .CntMenuSub .CntMenuSubHome, .CntMenuSub .CntMenuSubParent { text-transform: uppercase; color: #555; opacity: .9; } .CntMenuSub .CntMenuSubParent {} .CntMenuSub .CntMenuSubChild {} .CntMenuSub .CntMenuSubCurrent { opacity: .7; } .CntMenuSub .CntMenuSubHome:hover, .CntMenuSub .CntMenuSubParent:hover { text-transform: uppercase; color: #d50032; } /* CntMenuSub // */ <div class="container CntMenuSub"><div class="col-md-1"> </div><div class="col-md-10 row CntMenuBar"><a class="CntMenuSubHome" href="/education-events/aha-virtual-executive-dialogues">AHA Knowledge Exchange</a> <span class="CntMenuSubChild" id="CntMenuSubChild">Empowering Patient Engagement and Behavior Change to Improve Health and Reduce Disparities</span></div><div class="col-md-1"> </div></div><div class="row spacer"><div class="col-sm-3"><div><a href="#DownloadFile" target="_blank"><img src="/sites/default/files/2024-11/VED_PatientPoint_Engagement_cover_910x1220.jpg" alt="AHA Knowledge Exchange | Empowering Patient Engagement and Behavior Change to Improve Health and Reduce Disparities" width="100%" height="100%"></a></div></div><div class="col-sm-9 center_body"> .sponsortype { color: #9d2235; font-size: 1.5em; margin: 0px; font-weight: 700; } <p class="sponsortype">AHA Knowledge Exchange</p><h2>Linking patients and providers at key decision-making points for better outcomes</h2><p>Health systems have an exceptional opportunity to enhance patient communication and drive service-line adoption, referrals and financial stability while meeting population health goals. When it comes to implementing and leveraging digital communication strategies and technologies to reach diverse patient populations, challenges still present themselves. By taking a proactive approach to communication and care, providers can provide crucial information needed at key decision-making times to enhance outcomes. This Knowledge Exchange ebook explores the opportunities, value and service-line implications for optimizing the patient health journey and how to leverage customized communication and education via digital technologies for improved patient-centric care.</p><div class="row"> @media (min-width:768px) { .EDsponsorFloat { float: right; } } @media (max-width:767px) { .EDLinkFloat { position: relative; left: 27%; } .EDsponsorFloat { text-align: center } } <div class="col-sm-6"><a class="btn btn-wide btn-primary EDLinkFloat" href="#DownloadFile" title="AHA Knowledge Exchange | Empowering Patient Engagement and Behavior Change to Improve Health and Reduce Disparities" data-view-context="top-level-view">Download the Report</a></div><div class="col-sm-6"><div class="EDsponsorFloat">Sponsored by: <a href="https://patientpoint.com/" target="_blank" rel="noopener nofollow"><img src="/sites/default/files/2024-11/Patient-Point-834x313.png" alt="PatientPoint Logo" width="100%" height="100%"></a></div></div></div></div></div> .sp_CTA5_holder { margin-top: 0px; border-bottom: solid 1px #555; padding-bottom: 50px; } .sp_CTA5_holder_last { border-bottom: solid 0px #555; } .sp_CTA5_holder >div { overflow: auto; } .sp_CTA5_holder ul { list-style: none; /* Remove default bullets */ padding-left: 0px; /*width: calc(100% - 15%);*/ /*margin: 50px auto 0;*/ margin: auto 50px; } .sp_CTA5_holder ul li { margin-bottom: 7px; line-height: 1.5em; font-size: 16px; } .sp_CTA5_holder ul li::before { content: " "; font-size: 1em; margin-right: 10px; display: inline-block; height: 12px; background-color: #9d2235; width: 12px; position: relative; top: 0px; -webkit-transform: rotate(45deg); -moz-transform: rotate(45deg); -o-transform: rotate(45deg); } .sp_CTA5_holder ul li { padding-left: 23px; text-indent: -23px; } .body ol>li, .body ul>li { font-size: 16px: } .sp_CTA5_holder h2 { color: #002855; /*! line-height: 2em; */ font-size: 2.15em; margin: 0 0 15px 0; /*! font-size: 30px; 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harmonizing their brand across touch points to optimize the patient journey</h3><div class="sp_CTA5_section"><ul><li>Transitioning from an individual physician conversation and an office clinic to a health care system engaging with patients and their care.</li><li>Listening, leaning in and amplifying the voice of consumers to transform the patient journey to fit their needs.</li><li>Engaging with patients to build relationships, to meet them where they are and to ensure that follow-up care is occurring.</li><li>Using a health-equity strategy to reach patients in the community by taking coordination and touch points to a different level and working with them to identify social needs that impact their health care.</li><li>Learning the importance of amplifying the positive messages and specific comments about what staff are doing that connect with patients and families to fill their tank and decrease burnout.</li><li>Taking a strategic approach to understanding the consumer by generating insights from patient experience surveys and performing proactive market research through advanced analytics and qualitative research that’s anthropological in nature.</li><li>Understanding that people consume information in different ways and developing new ways of connecting, including influencer strategies.</li><li>Leading with digital to increase reach, but not forgetting populations who don’t have digital access and are unable to use digital tools and have different preferences.</li><li>Allocating resources to develop a holistic customer relationship-management solution for integrated communications and make the patient portal easy and seamless on both the front and back ends.</li></ul></div></div></div><h2>Participants</h2> /* people */ .people { margin-top: 50px; } .people img:nth-child(1) { border-radius: 200px; -moz-border-radius: 200px; -webkit-border-radius: 200px; margin-bottom: 10px; max-width: 200px; /* for Transformation Talks */ display: block; /* for Transformation 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Healthcare</p></div><div class="col-md-4 col-sm-6 ci_profile"><img src="/sites/default/files/2024-11/Martini_Chris_300x300_0.png" alt="Chris Martini" width="300" height="300"><p class="ci_profile_name">Chris Martini</p><p class="ci_profile_title">Chief Provider Officer</p><p class="ci_profile_company">PatientPoint</p></div><div class="col-md-4 col-sm-6 ci_profile"><img src="/sites/default/files/2024-11/Rouse_Jackie_300x300.png" alt="Jackie Rouse" width="300" height="300"><p class="ci_profile_name">Jackie Rouse, DrPH</p><p class="ci_profile_title">Area Vice President, Community Health–Midwest</p><p class="ci_profile_company">Advocate Health</p><div class="ci_profile_social"> </div></div><div class="col-md-4 col-sm-6 ci_profile"><img src="/sites/default/files/2024-04/Hoppszallern_Suzanna_300x300%20%281%29.png" alt="Suzanna Hoppszallern" width="300" height="300"><p class="ci_profile_name">Moderator:</p><p class="ci_profile_name">Suzanna Hoppszallern</p><p class="ci_profile_title">Senior 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alt="KnowEx_RI_RevenueCycle_620x381_rev1" /> </a> </div> </div><div class="views-field views-field-created"> <span class="field-content"><time datetime="2024-12-05T14:26:53-06:00">Dec 5, 2024</time> </span> </div><div class="views-field views-field-title"> <span class="field-content"><a href="/member-knowledge-exchange/2024-12-06/optimize-your-hospitals-revenue-cycle-efficient-patient-centered-operations" hreflang="en">Optimize Your Hospital’s Revenue Cycle for Efficient, Patient-Centered Operations</a></span> </div><div class="views-field views-field-body"> <div class="field-content">Optimizing hospital’s revenue cycle for efficient, patient-centered operations and enhancing critical KPIs using AI and robotic process automation.</div> </div></div> <div class="article views-row"> <div class="views-field views-field-field-page-title-background"> <div class="field-content sed-thumb"> <a href="/2024-11-14/empowering-patient-engagement-and-behavior-change-improve-health-and-reduce-disparities" hreflang="en"><img loading="lazy" src="/sites/default/files/styles/small_200x200/public/2024-11/VED_PatientPoint_Engagement_620x381.jpg?itok=dHKIfRK6" width="200" height="123" alt="PatientPoint_Engagement_620x381" /> </a> </div> </div><div class="views-field views-field-created"> <span class="field-content"><time datetime="2024-11-13T15:51:45-06:00">Nov 13, 2024</time> </span> </div><div class="views-field views-field-title"> <span class="field-content"><a href="/2024-11-14/empowering-patient-engagement-and-behavior-change-improve-health-and-reduce-disparities" hreflang="en">Empowering Patient Engagement and Behavior Change to Improve Health and Reduce Disparities</a></span> </div><div class="views-field views-field-body"> <div class="field-content">Empowering patient engagement and leveraging customized communication and education via digital technologies to improve health and reduce disparities.</div> </div></div> <div class="article views-row"> <div class="views-field views-field-field-page-title-background"> <div class="field-content sed-thumb"> <a href="/2024-10-30/aligning-payers-and-partners-value-based-care" hreflang="en"><img loading="lazy" src="/sites/default/files/styles/small_200x200/public/2024-10/KnowEx_CorroHealthh_Medicaid_620x381.jpg?itok=HS9Y48c8" width="200" height="123" alt="KnowEx_CorroHealth_Medicaid" /> </a> </div> </div><div class="views-field views-field-created"> <span class="field-content"><time datetime="2024-10-29T15:17:14-05:00">Oct 29, 2024</time> </span> </div><div class="views-field views-field-title"> <span class="field-content"><a href="/2024-10-30/aligning-payers-and-partners-value-based-care" hreflang="en">Aligning Payers and Partners for Value-based Care</a></span> </div><div class="views-field views-field-body"> <div class="field-content">As value-based care models grow, hospitals, providers and payers need to align goals and incentives to improve patient outcomes and reduce costs.</div> </div></div> <div class="article views-row"> <div class="views-field views-field-field-page-title-background"> <div class="field-content sed-thumb"> <a href="/2024-09-26/transforming-behavioral-health-journey" hreflang="en"><img loading="lazy" src="/sites/default/files/styles/small_200x200/public/2024-09/Iris-Telehealth-banner-620x381.jpg?itok=QQ9C-7Mp" width="200" height="123" alt="Iris-Telehealth-banner-620x381" /> </a> </div> </div><div class="views-field views-field-created"> <span class="field-content"><time datetime="2024-09-25T14:49:38-05:00">Sep 25, 2024</time> </span> </div><div class="views-field views-field-title"> <span class="field-content"><a href="/2024-09-26/transforming-behavioral-health-journey" hreflang="en">Transforming the Behavioral Health Journey</a></span> </div><div class="views-field views-field-body"> <div class="field-content">Transforming the behavioral health journey with strategic initiatives to build a sustainable and coordinated behavioral health services continuum.</div> </div></div> </div> </div> <div class="more-link"><a href="/aha-knowledge-exchange-archive">View All: AHA Knowledge Exchange</a></div> </section> </div> </div></div> Wed, 13 Nov 2024 15:51:45 -0600 AHA Knowledge Exchange /2024-10-30/aligning-payers-and-partners-value-based-care <div> </div>header.jumbotron {display:none} <div> /* center_body */ .center_body { /*margin-top:50px;*/ /* margin-bottom: 50px;*/ } .center_body h3 {} .center_body p { font-size: 16px } p.center_Intro { color: #002855; line-height: 1.2em; font-size: 30px; margin: 10px 0 25px 0; font-weight: 700; font-size: 2em; } @media (max-width:768px) { p.center_Intro { line-height: 1.2em; font-size: 23px; font-size: 1.45em; } } .center_body .center_Lead { color: #63666A; font-weight: 300; line-height: 1.4; font-size: 21px; } /* center_body // */ /* Banner_Title_Overlay_Bar */ .Banner_Title_Overlay_Bar { position: relative; display: 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class="col-md-1"> </div></div><div class="row spacer"><div class="col-sm-3"><div><a href="#DownloadFile" target="_blank"><img src="/sites/default/files/2024-10/KnowEx_CorroHealthh_Medicaid_cover_910x1220.jpg" alt="AHA Knowledge Exchange | Aligning Payers and Partners for Value-based Care" width="100%" height="100%"></a></div></div><div class="col-sm-9 center_body">.sponsortype { color: #9d2235; font-size: 1.5em; margin: 0px; font-weight: 700; } <p class="sponsortype">AHA Knowledge Exchange</p> xxxxxx </p> --> Intro.............. </p> --><h2>Hospitals and payers are compelled to align goals and expectations across the care continuum</h2><p>As the health care field adopts value-based care models, hospitals, providers and payers are compelled to align goals and expectations across the care continuum to increase access to evidence-based, preventive and equitable care. Regulatory and market changes are impacting organizations’ value-based care strategies, calling attention to both challenges and opportunities. Data and analytics measure how initiatives influence consumer experience, patient satisfaction, quality and cost of care. This Knowledge Exchange e-book provides insights on how hospital and health system leaders are investing and partnering in this evolving landscape to create sustainable value for their communities.</p><div class="row">@media (min-width:768px){ .EDsponsorFloat{ float:right; } } @media (max-width:767px){ .EDLinkFloat{ position:relative; left:27%; } .EDsponsorFloat { text-align:center } } <div class="col-sm-6"><a class="btn btn-wide btn-primary EDLinkFloat" href="#DownloadFile" title="AHA Knowledge Exchange | Aligning Payers and Partners for Value-based Care" data-view-context="top-level-view">Download the Report</a></div><div class="col-sm-6"><div class="EDsponsorFloat">Sponsored by: <a href="https://corrohealth.com/" target="_blank" rel="noopener nofollow"><img src="/sites/default/files/2024-07/CorroHealth_logo_transparent_834x313.png" alt="CorroHealth Logo" width="100%" height="100%"></a></div></div></div></div></div>.sp_CTA5_holder { margin-top:0px; border-bottom: solid 1px #555; 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font-size: 28px; } .sp_CTA5_section{ margin-top: 25px } .sp_CTA5_ImgShadow { /*background-color:green;*/ /* just a visual */ text-align: center } .sp_CTA5_ImgShadow { padding-bottom:75px; /* must match the padding on the img*/ margin: 0px; } .sp_CTA5_ImgShadow img{ width: calc(100% - 35px - 15px); -webkit-box-shadow: 50px -75px 0px 0px rgba(185, 217, 235, 1); -moz-box-shadow: 50px -75px 0px 0px rgba(185, 217, 235, 1); box-shadow: 50px -75px 0px 0px rgba(185, 217, 235, 1); position: relative; top: 75px; max-width: 490px; } @media (max-width:990px){ .sp_CTA5_ImgShadow img{ max-width: 350px;} } @media (max-width:990px){ .sp_CTA5_ImgShadow { padding-bottom:75px; /* must match the padding on the img*/ margin: 0px; margin-right: 40px } } <div class="row spacer sp_CTA5_holder sp_CTA5_holder_last"><div class="col-md-12"><h3>8 steps hospital and health system leaders are taking toward value-based care</h3><div class="sp_CTA5_section"><ul><li>Determine areas that could benefit from value-based models such as those with lower outcomes, higher costs, and unwarranted variation in process or supplies.</li><li>Align on outcomes measures and benchmarks and carefully formulate and define accountability across systems and partners in value-based contracting.</li><li>Build sufficient volume to support the necessary data analytics, organizational structure and case management function.</li><li>Change workforce culture to support wellness and support care delivered effectively and efficiently outside the hospital.</li><li>Identify clinical champions and incentivize physicians and other providers to improve outcomes and standardize clinical care.</li><li>Engage patients in supporting their own health; work with other community leaders to support a healthier population.</li><li>Strive to better meet the expectations of your patients and the entire community, learning from data and conversations how your hospital is viewed now, and what they wish could be better.</li><li>Identify and use robust analytic strategies and risk-based stratification to understand the critical opportunities to improve community health.</li></ul></div></div></div><h2>Participants</h2>/* people */ .people { margin-top: 50px; } .people img:nth-child(1) { border-radius: 200px; -moz-border-radius: 200px; -webkit-border-radius: 200px; margin-bottom: 10px; max-width:200px; /* for Transformation Talks */ display:block; /* for Transformation Talks */ margin:auto; /* for Transformation Talks */ } .people img:nth-child(1):hover { opacity: .7 } @media (max-width:991px) { .people { margin: auto; } .people p { text-align: center } } .ci_profile { margin-bottom: 30px; display: block; text-align:center /* this is for the "Executive Dialogue" page */ } @media (max-width:991px) { .ci_profile { text-align: center } } .ci_profile p { margin: 0 0 7px 0 } .ci_profile_name { font-weight: 700; font-size: 20px; } p.ci_profile_name { font-size: 1.5em; line-height:1.2em; margin-top:10px } .ci_profile_title { font-style: italic; line-height: 1.3em } .ci_profile_company { font-size: 1em; } p.ci_profile_award { font-size: .8em; text-align:center; color:#55555599; font-weight: 700 } .ci_profile_social { width: auto; } .ci_profile_social i { padding-right: 25px; font-size: 20px } .ci_profile_social a:last-of-type i { padding-right: 0px; } #ci_footer-social { font-size: 1.5em; padding-top: 0px; width: 100%; text-align: right; } @media (max-width:991px) { .ci_logo { margin-top: 25px } .ci_social p { text-align: center !important; } #ci_footer-social { text-align: center } } @media (min-width:769px){ .people .rowEqual_768 { display: -webkit-box; display: -webkit-flex; display: -ms-flexbox; display: flex; flex-wrap: wrap; } .people .rowEqual_768>[class*='col-'] { -ms-flex: 3; /* IE 10 */ flex: inherit; /*flex*/ width: calc((100% / 3) - 2px) /*Adjust % for the number per row, will override the bootstrap - Also needed for Safari*/; } } @media (max-width:767px) and (min-width:361px){ .people .rowEqual_768 { display: -webkit-box; display: -webkit-flex; display: -ms-flexbox; display: flex; flex-wrap: wrap; } .people .rowEqual_768>[class*='col-'] { -ms-flex: 1; /* IE 10 */ flex: auto; width: calc((100% / 2) - 2px) /*Adjust % for the number per row, will override the bootstrap - Also needed for Safari*/; } } p.ci_profile_name { font-size: 1.5em; line-height:1.2em; margin-top:10px } .people .ci_profile_combined{ font-size:14px; line-height: 18px; } .people .ci_profile_combined span{ font-style: italic; } .people .ci_profile_combined:before{ content:""; border-bottom: solid 1px #55555522; display: block; clear: both; width: 85%; margin: 5PX auto 10px; } <div class="people"><div class="row rowEqual_768"><div class="col-md-4 col-sm-6 ci_profile"><img src="/sites/default/files/2024-10/Blaber_Reginald_300x300.png" alt="Reg Blaber" width="300" height="300"><p class="ci_profile_name">Reg Blaber, M.D., MBA</p><p class="ci_profile_title">Executive Vice President and Chief Clinical Officer</p><p class="ci_profile_company">Virtua Health</p></div><div class="col-md-4 col-sm-6 ci_profile"><img src="/sites/default/files/2024-10/Burwell_David_300x300.png" alt="David Burwell" width="300" height="300"><p class="ci_profile_name">David Burwell, M.D., MBA</p><p class="ci_profile_title">Vice President of Medical Affairs and Chief Quality Officer</p><p class="ci_profile_company">UPMC</p></div><div class="col-md-4 col-sm-6 ci_profile"><img src="/sites/default/files/2024-10/Casey_Susan_300x300.png" alt="Susan Bleasdale Casey" width="300" height="300"><p class="ci_profile_name">Susan Bleasdale Casey, M.D., FACP, FIDSA</p><p class="ci_profile_title">Vice President and Chief of Quality and Safety</p><p class="ci_profile_company">University of Maryland Medical Center</p></div><div class="col-md-4 col-sm-6 ci_profile"><img src="/sites/default/files/2024-10/Chessare_John_300x300.png" alt="John Chessare" width="300" height="300"><p class="ci_profile_name">John Chessare, M.D., MPH</p><p class="ci_profile_title">President and CEO</p><p class="ci_profile_company">GBMC HealthCare</p></div><div class="col-md-4 col-sm-6 ci_profile"><img src="/sites/default/files/2024-10/Chung_Jimmy_300x300_0.png" alt="Jimmy Chung" width="300" height="300"><p class="ci_profile_name">Jimmy Chung, M.D., MBA, FACS, CPE</p><p class="ci_profile_title">Chief Medical Officer</p><p class="ci_profile_company">Advantus Health Partners<br>Bon Secours Mercy Health</p></div><div class="col-md-4 col-sm-6 ci_profile"><img src="/sites/default/files/2024-10/Fattig_Marty_300x300.png" alt="Marty Fattig" width="300" height="300"><p class="ci_profile_name">Marty Fattig</p><p class="ci_profile_title">CEO</p><p class="ci_profile_company">Nemaha County Hospital</p></div><div class="col-md-4 col-sm-6 ci_profile"><img src="/sites/default/files/2024-10/Hino_Raymond_300x300.png" alt="Raymond Hino" width="300" height="300"><p class="ci_profile_name">Raymond Hino</p><p class="ci_profile_title">CEO</p><p 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Behavioral health disorders include both mental illness and substance use disorders. Health systems increasingly are seeking ways to drive innovative, transformative change around this service line to solve critical challenges affecting behavioral health care delivery. This Knowledge Exchange ebook explores how hospitals and health systems are investing and partnering in behavioral health, where they face challenges and opportunities for strategic alignment and financial sustainability, and how they aim to leverage behavioral health to support their communities.</p><div class="row">@media (min-width:768px){ .EDsponsorFloat{ float:right; } } @media (max-width:767px){ .EDLinkFloat{ position:relative; left:27%; } .EDsponsorFloat { text-align:center } } <div class="col-sm-6"><a class="btn btn-wide btn-primary EDLinkFloat" href="/system/files/media/file/2024/09/IrisTelehealth-TransformingBehavioralHealth-ke-092624.pdf" title="AHA Knowledge Exchange | Transforming the Behavioral Health Journey" data-view-context="top-level-view">Download the Report</a></div><div class="col-sm-6"><div class="EDsponsorFloat"><strong>Sponsored by: </strong><a href="https://iristelehealth.com/" target="_blank" rel="noopener nofollow"><img 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sp_CTA5_holder sp_CTA5_holder_last"><div class="col-md-12"><h3>10 strategic initiatives and investments that health leaders can prioritize for sustainable behavioral health services in their communities</h3><div class="sp_CTA5_section"><ul><li><strong>Identify community behavioral health needs and gaps</strong> in care to develop a comprehensive, integrated strategy as part of health and the continuum of care.</li><li><strong>Integrate physical and behavioral care in primary care settings</strong>, including pediatrics and obstetrics, as a way to focus on early prevention, screening and treatment.</li><li><strong>Partner, collaborate and joint venture</strong> with other hospitals, providers, schools and community organizations to build and create sustainable and coordinated behavioral health services.</li><li><strong>Research new approaches to addressing psychiatric emergencies</strong>, such as EmPath units and behavioral health urgent care, to determine the best fit for the needs of your community.</li><li><strong>Establish a coordinated community response to crisis situations</strong>, working in partnership with other health care providers, EMS, and law enforcement to provide the patient with the appropriate level of treatment and stabilization.</li><li><strong>Consider alternative use of vacant space in facilities and malls</strong> as locations for pieces of the behavioral health care continuum.</li><li><strong>Examine the existing continuum of behavioral health services</strong>, matched against community needs, and research options to fill the gaps and enhance the continuum.</li><li><strong>Where needed, augment substance use disorder care</strong> with detox units, long term injectables, and support with health related social needs, such as housing and employment.</li><li><strong>Improve access to behavioral health care in a multitude of ways</strong>, including telehealth, transportation to in-person care, peer-delivered interventions, and prescription digital therapeutics.</li><li><strong>Address workforce shortages through a multi-pronged approach including expansion of telehealth services</strong> across the care continuum, provision of integrated physical and behavioral care, use of peers/individuals with lived experience, and supporting the mental well-being of the behavioral health workforce.</li></ul></div></div></div><h2>Participants</h2>/* people */ .people { margin-top: 50px; } .people img:nth-child(1) { border-radius: 200px; -moz-border-radius: 200px; -webkit-border-radius: 200px; margin-bottom: 10px; max-width:200px; /* for Transformation Talks */ display:block; /* for Transformation Talks */ margin:auto; /* for Transformation Talks */ } .people img:nth-child(1):hover { opacity: .7 } @media (max-width:991px) { .people { margin: auto; } .people p { text-align: center } } .ci_profile { margin-bottom: 30px; display: block; text-align:center /* this is for the "Executive Dialogue" page */ } @media (max-width:991px) { .ci_profile { text-align: center } } .ci_profile p { margin: 0 0 7px 0 } .ci_profile_name { font-weight: 700; font-size: 20px; } p.ci_profile_name { font-size: 1.5em; line-height:1.2em; margin-top:10px } .ci_profile_title { font-style: italic; line-height: 1.3em } .ci_profile_company { font-size: 1em; } p.ci_profile_award { font-size: .8em; text-align:center; color:#55555599; font-weight: 700 } .ci_profile_social { width: auto; } .ci_profile_social i { padding-right: 25px; font-size: 20px } .ci_profile_social a:last-of-type i { padding-right: 0px; } #ci_footer-social { font-size: 1.5em; padding-top: 0px; width: 100%; text-align: right; } @media (max-width:991px) { .ci_logo { margin-top: 25px } .ci_social p { text-align: center !important; } #ci_footer-social { text-align: center } } @media (min-width:769px){ .people .rowEqual_768 { display: -webkit-box; display: -webkit-flex; display: -ms-flexbox; display: flex; flex-wrap: wrap; } .people .rowEqual_768>[class*='col-'] { -ms-flex: 3; /* 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src="/sites/default/files/2024-09/Augsburger_Marc_300x300.png" alt="Marc Augsburger" width="300" height="300"><p class="ci_profile_name">Marc Augsburger, MBA, BSN, RHCEOC</p><p class="ci_profile_title">President and CEO</p><p class="ci_profile_company">Edgerton Hospital and Health Services</p> profile_combined </p> <p class="ci_profile_award"> profile_award </p> <div class="ci_profile_social"> profile_social </div> --></div><div class="col-md-4 col-sm-6 ci_profile"><img src="/sites/default/files/2024-09/Flanagan_Andrew_300x300.png" alt="Andrew Flanagan" width="300" height="300"><p class="ci_profile_name">Andrew Flanagan</p><p class="ci_profile_title">CEO</p><p class="ci_profile_company">Iris Telehealth</p> profile_combined </p> <p class="ci_profile_award"> profile_award </p> <div class="ci_profile_social"> profile_social </div> --></div><div class="col-md-4 col-sm-6 ci_profile"><img src="/sites/default/files/2024-09/Hodshire_Jeremiah_300x300.png" alt="Jeremiah Hodshire" width="300" height="300"><p class="ci_profile_name">Jeremiah Hodshire</p><p class="ci_profile_title">President and CEO</p><p class="ci_profile_company">Hillsdale Hospital</p> profile_combined </p> <p class="ci_profile_award"> profile_award </p> <div class="ci_profile_social"> profile_social </div> --></div><div class="col-md-4 col-sm-6 ci_profile"><img src="/sites/default/files/2024-09/Kirby_Rudy_300x300.png" alt="Ruby Kirby" width="300" height="300"><p class="ci_profile_name">Ruby Kirby, R.N.</p><p class="ci_profile_title">CEO</p><p class="ci_profile_company">West Tennessee Healthcare (Bolivar and Camden hospitals)</p> profile_combined </p> <p class="ci_profile_award"> profile_award </p> <div class="ci_profile_social"> profile_social </div> --></div><div class="col-md-4 col-sm-6 ci_profile"><img src="/sites/default/files/2024-09/Koekkoek_Doug_300x300.png" alt="Doug Koekkoek" width="300" height="300"><p class="ci_profile_name">Doug Koekkoek, M.D., FACP, SFHM</p><p class="ci_profile_title">Chief physician and clinical executive</p><p class="ci_profile_company">PeaceHealth</p> profile_combined </p> <p class="ci_profile_award"> profile_award </p> <div class="ci_profile_social"> profile_social </div> --></div><div class="col-md-4 col-sm-6 ci_profile"><img src="/sites/default/files/2024-09/LaFrance_Judy_300x300.png" alt="Judy LaFrance" width="300" height="300"><p class="ci_profile_name">Judy LaFrance, MSN, R.N., NE-BC</p><p class="ci_profile_title">Chief administrative officer</p><p class="ci_profile_company">Hendrick Medical Center South</p> profile_combined </p> <p class="ci_profile_award"> profile_award </p> <div class="ci_profile_social"> profile_social </div> --></div><div class="col-md-4 col-sm-6 ci_profile"><img src="/sites/default/files/2024-09/Moore_Ed_300x300.png" alt="Edward Moore" width="300" height="300"><p class="ci_profile_name">Edward Moore</p><p class="ci_profile_title">President</p><p class="ci_profile_company">UMass Memorial Health Harrington Hospital</p> profile_combined </p> <p class="ci_profile_award"> profile_award </p> <div class="ci_profile_social"> profile_social </div> --></div><div class="col-md-4 col-sm-6 ci_profile"><img src="/sites/default/files/2024-09/Muller_Melinda_300x300.png" alt="Melinda Muller" width="300" height="300"><p class="ci_profile_name">Melinda Muller, M.D.</p><p class="ci_profile_title">Chief medical officer</p><p class="ci_profile_company">Legacy Health</p><div class="ci_profile_social"> </div></div><div class="col-md-4 col-sm-6 ci_profile"><img src="/sites/default/files/2024-09/Romero_Brenda_300x300.png" alt="Brenda Romero" width="300" height="300"><p class="ci_profile_name">Brenda Romero, R.N., MSN</p><p class="ci_profile_title">Hospital chief executive</p><p class="ci_profile_company">Presbyterian Española Hospital</p><div class="ci_profile_social"> </div></div><div class="col-md-4 col-sm-6 ci_profile"><img src="/sites/default/files/2024-09/Trestman_Robert_300x300.png" alt="Robert Trestman" width="300" height="300"><p class="ci_profile_name">Robert Trestman, Ph.D., M.D.</p><p class="ci_profile_title">Professor and chair, department of psychiatry</p><p class="ci_profile_company">Carilion Clinic</p><div class="ci_profile_social"> </div></div><div class="col-md-4 col-sm-6 ci_profile"><img src="/sites/default/files/2024-04/Hoppszallern_Suzanna_300x300%20%281%29.png" alt="Suzanna Hoppszallern" width="300" height="300"><p class="ci_profile_name">Moderator:</p><p class="ci_profile_name">Suzanna Hoppszallern</p><p class="ci_profile_title">Senior Editor, Center for Health Innovation</p><p class="ci_profile_company">���������� Association</p></div></div></div>@media (min-width:768px){ .rowEqual_768 { display: -webkit-box; display: -webkit-flex; display: -ms-flexbox; display: flex; flex-wrap: wrap; } .rowEqual_768>[class*='col-'] { -ms-flex: 1; /* IE 10 */ flex: auto; width: calc(33.3% - 2px) /*Safari Fix*/; } } .center_callout_3invert { background-color: #f6f6f6; text-align: center; 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hreflang="en">Transforming the Behavioral Health Journey</a></span> </div><div class="views-field views-field-body"> <div class="field-content">Transforming the behavioral health journey with strategic initiatives to build a sustainable and coordinated behavioral health services continuum.</div> </div></div> </div> </div> <div class="more-link"><a href="/aha-knowledge-exchange-archive">View All: AHA Knowledge Exchange</a></div> </section> </div> </div></div> Wed, 25 Sep 2024 14:49:38 -0500 AHA Knowledge Exchange /2024-07-24/managed-medicaid-ensuring-quality-health-care-delivery <div> </div>header.jumbotron {display:none} <div> /* center_body */ .center_body { /*margin-top:50px;*/ /* margin-bottom: 50px;*/ } .center_body h3 {} .center_body p { font-size: 16px } p.center_Intro { color: #002855; line-height: 1.2em; font-size: 30px; margin: 10px 0 25px 0; font-weight: 700; font-size: 2em; } @media (max-width:768px) { p.center_Intro { line-height: 1.2em; font-size: 23px; font-size: 1.45em; } } .center_body .center_Lead { color: #63666A; font-weight: 300; line-height: 1.4; font-size: 21px; } /* center_body // */ /* Banner_Title_Overlay_Bar */ .Banner_Title_Overlay_Bar { position: relative; display: block; overflow: hidden; max-width: 1170px; margin: 0px auto 25px auto; } .Banner_Title_Overlay_Bar h1 { position: absolute; bottom: 40px; color: #003087; background-color: rgba(255, 255, 255, .8); width: 100%; padding: 20px 40px; font-size: 3em; box-shadow: 0 3px 8px -5px rgba(0, 0, 0, .6); } @media (max-width:991px) { .Banner_Title_Overlay_Bar h1 { bottom: 0px; margin: 0px; font-size: 2.5em; } } @media (max-width:767px) { .Banner_Title_Overlay_Bar h1 { font-size: 2em; text-align: center; text-indent: 0px; padding: 10px 20px; } } @media (max-width:530px) { .Banner_Title_Overlay_Bar h1 { position: relative; background-color: #63666A22; } } /* Banner_Title_Overlay_Bar // */ <header class="Banner_Title_Overlay_Bar"><img src="/sites/default/files/2024-07/CorroHealth_Medicaid_banner_1170x250.png" alt="Banner Image" width="1170" height="250"><div><h1>Managed Medicaid: Ensuring Quality Health Care Delivery</h1></div></header>/* CntMenuSub */ .CntMenuSub{ margin:20px 0px; padding-bottom: 5px; color: #afb1b1; letter-spacing: 1.5px; font-weight: 400; font-size: .7em; } .CntMenuSub .CntMenuBar{ border-bottom: 1px solid lightblue; } .CntMenuSub .CntMenuBar a:after{ content: "|"; padding: 0 3px 0 6px; color: #555; } .CntMenuSub .CntMenuBar a:last-child:after{ content: ""; } .CntMenuSub .CntMenuSubHome, .CntMenuSub .CntMenuSubParent{ text-transform: uppercase; color: #555; opacity: .9; } .CntMenuSub .CntMenuSubParent{ } .CntMenuSub .CntMenuSubChild{ } .CntMenuSub .CntMenuSubCurrent{ opacity: .7; } .CntMenuSub .CntMenuSubHome:hover, .CntMenuSub .CntMenuSubParent:hover{ text-transform: uppercase; color: #d50032; } /* CntMenuSub // */ <div class="container CntMenuSub"><div class="col-md-1"> </div><div class="col-md-10 row CntMenuBar"><a class="CntMenuSubHome" href="/education-events/aha-virtual-executive-dialogues">AHA Knowledge Exchange</a> <span class="CntMenuSubChild" id="CntMenuSubChild">Managed Medicaid: Ensuring Quality Health Care Delivery </span></div><div class="col-md-1"> </div></div><div class="row spacer"><div class="col-sm-3"><div><a href="#DownloadFile" target="_blank"><img src="/sites/default/files/2024-07/CorroHealth_Medicaid_cover_910x1220.jpg" alt="AHA Knowledge Exchange | Managed Medicaid: Ensuring Quality Health Care Delivery" width="100%" height="100%"></a></div></div><div class="col-sm-9 center_body">.sponsortype { color: #9d2235; font-size: 1.5em; margin: 0px; font-weight: 700; } <p class="sponsortype">AHA Knowledge Exchange</p> xxxxxx </p> --> Intro.............. </p> --><h2>Data-driven strategies to combat MCO denial tactics</h2><p>Medicaid Managed care enrollment continues to grow, and some Medicaid managed care organizations (MCOs) are limiting access to quality health care for Medicaid enrollees. MCOs play an important role in ensuring that people with Medicaid coverage have access to medically necessary, covered services. The high number and rate of prior authorization delays and denials of care by some MCOs, the limited state oversight of Medicaid MCOs and the limited access to external medical reviews were concerns raised in the July 2023 Department of Health and Human Services Office of Inspector General report. This Knowledge Exchange explores data-driven strategies to require more transparency and timeliness from payers for Medicaid enrollees to avoid dangerous delays in patient treatment and clinician burnout.</p><div class="row">@media (min-width:768px){ .EDsponsorFloat{ float:right; } } @media (max-width:767px){ .EDLinkFloat{ position:relative; left:27%; } .EDsponsorFloat { text-align:center } } <div class="col-sm-6"><a class="btn btn-wide btn-primary EDLinkFloat" href="#DownloadFile" title="AHA Knowledge Exchange | Managed Medicaid: Ensuring Quality Health Care Delivery" data-view-context="top-level-view">Download the Report</a></div><div class="col-sm-6"><div class="EDsponsorFloat"><strong>Sponsored by: </strong><a href="https://corrohealth.com/" target="_blank" rel="noopener nofollow"><img src="/sites/default/files/2024-07/CorroHealth_logo_transparent_834x313.png" alt="CorroHealth Logo" width="100%" height="100%"></a></div></div></div></div></div>.sp_CTA5_holder { margin-top:0px; border-bottom: solid 1px #555; 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} .people img:nth-child(1) { border-radius: 200px; -moz-border-radius: 200px; -webkit-border-radius: 200px; margin-bottom: 10px; max-width:200px; /* for Transformation Talks */ display:block; /* for Transformation Talks */ margin:auto; /* for Transformation Talks */ } .people img:nth-child(1):hover { opacity: .7 } @media (max-width:991px) { .people { margin: auto; } .people p { text-align: center } } .ci_profile { margin-bottom: 30px; display: block; text-align:center /* this is for the "Executive Dialogue" page */ } @media (max-width:991px) { .ci_profile { text-align: center } } .ci_profile p { margin: 0 0 7px 0 } .ci_profile_name { font-weight: 700; font-size: 20px; } p.ci_profile_name { font-size: 1.5em; line-height:1.2em; margin-top:10px } .ci_profile_title { font-style: italic; line-height: 1.3em } .ci_profile_company { font-size: 1em; } p.ci_profile_award { font-size: .8em; text-align:center; color:#55555599; font-weight: 700 } .ci_profile_social { width: auto; } .ci_profile_social i { padding-right: 25px; 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Larry Shackelford, CPA, FACMPE</p><p class="ci_profile_title">President and CEO</p><p class="ci_profile_company">Washington Regional Medical System</p></div><div class="col-md-4 col-sm-6 ci_profile"><img src="/sites/default/files/2024-07/Skrzyniarz_Doug_300x300.png" alt="Doug Skrzyniarz" width="300" height="300"><p class="ci_profile_name">Doug Skrzyniarz, MHSA</p><p class="ci_profile_title">Vice President, Government Relations</p><p class="ci_profile_company">Community Health Systems</p></div><div class="col-md-4 col-sm-6 ci_profile"><img src="/sites/default/files/2024-04/Hoppszallern_Suzanna_300x300%20%281%29.png" alt="Suzanna Hoppszallern" width="300" height="300"><p class="ci_profile_name">Moderator:</p><p class="ci_profile_name">Suzanna Hoppszallern</p><p class="ci_profile_title">Senior Editor, Center for Health Innovation</p><p class="ci_profile_company">���������� Association</p></div></div></div><div class="raw-html-embed"> .SponsorMarketoForm { background-color: ; padding: 5px 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Partners for Value-based Care</a></span> </div><div class="views-field views-field-body"> <div class="field-content">As value-based care models grow, hospitals, providers and payers need to align goals and incentives to improve patient outcomes and reduce costs.</div> </div></div> <div class="article views-row"> <div class="views-field views-field-field-page-title-background"> <div class="field-content sed-thumb"> <a href="/2024-09-26/transforming-behavioral-health-journey" hreflang="en"><img loading="lazy" src="/sites/default/files/styles/small_200x200/public/2024-09/Iris-Telehealth-banner-620x381.jpg?itok=QQ9C-7Mp" width="200" height="123" alt="Iris-Telehealth-banner-620x381" /> </a> </div> </div><div class="views-field views-field-created"> <span class="field-content"><time datetime="2024-09-25T14:49:38-05:00">Sep 25, 2024</time> </span> </div><div class="views-field views-field-title"> <span class="field-content"><a href="/2024-09-26/transforming-behavioral-health-journey" hreflang="en">Transforming the Behavioral Health Journey</a></span> </div><div class="views-field views-field-body"> <div class="field-content">Transforming the behavioral health journey with strategic initiatives to build a sustainable and coordinated behavioral health services continuum.</div> </div></div> </div> </div> <div class="more-link"><a href="/aha-knowledge-exchange-archive">View All: AHA Knowledge Exchange</a></div> </section> </div> </div></div> Tue, 23 Jul 2024 16:09:39 -0500 AHA Knowledge Exchange /member-knowledge-exchange/2024-06-05/enabling-growth-nonoperating-room-anesthesia-procedures-amid-workforce-shortages <div class="raw-html-embed">   </div> header.jumbotron {display:none} <div> /* center_body */ .center_body { /*margin-top:50px;*/ /* margin-bottom: 50px;*/ } .center_body h3 {} .center_body p { font-size: 16px } p.center_Intro { color: #002855; line-height: 1.2em; font-size: 30px; margin: 10px 0 25px 0; font-weight: 700; font-size: 2em; } @media 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class="Banner_Title_Overlay_Bar"><img src="/sites/default/files/2024-06/ASA_GrowthNonoperatingRoom_banner_1170x250.png" alt="Banner Image" width="1170" height="250"><div><h1>Enabling Growth in Nonoperating Room Anesthesia Procedures Amid Workforce Shortages</h1></div></header> /* CntMenuSub */ .CntMenuSub{ margin:20px 0px; padding-bottom: 5px; color: #afb1b1; letter-spacing: 1.5px; font-weight: 400; font-size: .7em; } .CntMenuSub .CntMenuBar{ border-bottom: 1px solid lightblue; } .CntMenuSub .CntMenuBar a:after{ content: "|"; padding: 0 3px 0 6px; color: #555; } .CntMenuSub .CntMenuBar a:last-child:after{ content: ""; } .CntMenuSub .CntMenuSubHome, .CntMenuSub .CntMenuSubParent{ text-transform: uppercase; color: #555; opacity: .9; } .CntMenuSub .CntMenuSubParent{ } .CntMenuSub .CntMenuSubChild{ } .CntMenuSub .CntMenuSubCurrent{ opacity: .7; } .CntMenuSub .CntMenuSubHome:hover, .CntMenuSub .CntMenuSubParent:hover{ text-transform: uppercase; color: #d50032; } /* CntMenuSub // */ <div class="container CntMenuSub"><div class="col-md-1"> </div><div class="col-md-10 row CntMenuBar"><a class="CntMenuSubHome" href="/education-events/aha-virtual-executive-dialogues">AHA Knowledge Exchange</a> <span class="CntMenuSubChild" id="CntMenuSubChild">Enabling Growth in Nonoperating Room Anesthesia Procedures Amid Workforce Shortages</span></div><div class="col-md-1"> </div></div><div class="row spacer"><div class="col-sm-3"><div><a href="#DownloadFile" title="Get your AHA Knowledge Exchange | Enabling Growth in Nonoperating Room Anesthesia Procedures Amid Workforce Shortages"><img src="/sites/default/files/2024-06/ASA_GrowthNonoperatingRoom_cover_910x1220.jpg" alt="AHA Knowledge Exchange | Enabling Growth in Nonoperating Room Anesthesia Procedures Amid Workforce Shortages" width="100%" height="100%"></a></div></div><div class="col-sm-9 center_body"> .sponsortype { color: #9d2235; font-size: 1.5em; margin: 0px; font-weight: 700; } <p class="sponsortype">AHA Knowledge Exchange</p><h2>Optimizing procedural selection and operations to enhance patient safety and quality outcomes</h2><p>Driving the rapid rise in anesthesia cases performed outside the traditional operating room suite are advances in surgical technology, innovations in complex invasive procedures, payer incentives to shift cases to ambulatory surgery centers (ASCs), and an aging population with increasing comorbidity burden. Nonoperating room anesthesia (NORA) cases are expected to account for more than 50% of all anesthesia cases in the next decade. Anesthesiologists are taking a lead role in working with surgeons, proceduralists and hospital executives to create a care redesign process for the increase in NORA services across sites and maintain high-quality outcomes based on the hospital’s strategic priorities and resources. This Knowledge Exchange explores strategies to address considerations in patient selection and the perioperative process to improve efficiency and safety.</p><div class="row"> @media (min-width:768px){ .EDsponsorFloat{ float:right; } } @media (max-width:767px){ .EDLinkFloat{ position:relative; left:27%; } .EDsponsorFloat { text-align:center } } <div class="col-sm-6"><a class="btn btn-wide btn-primary EDLinkFloat" href="#DownloadFile" title="Get your AHA Knowledge Exchange | Enabling Growth in Nonoperating Room Anesthesia Procedures Amid Workforce Shortages">Download the Report</a></div><div class="col-sm-6"><div class="EDsponsorFloat"><strong>Sponsored by:</strong> <a href="https://www.asahq.org/" target="_blank" rel="noopener nofollow"><img src="/sites/default/files/2024-06/ASA_GrowthNonoperatingRoom_logo_834x313.png" alt="ASA Logo" width="100%" height="100%"></a></div></div></div></div></div> .sp_CTA5_holder { margin-top:0px; border-bottom: solid 1px #555; padding-bottom: 50px; } .sp_CTA5_holder_last { border-bottom: solid 0px #555; } .sp_CTA5_holder >div{ overflow: auto; } .sp_CTA5_holder ul { list-style: none; /* Remove default bullets */ padding-left: 0px; /*width: calc(100% - 15%);*/ /*margin: 50px auto 0;*/ margin:auto 50px; } .sp_CTA5_holder ul li{ margin-bottom:7px; line-height: 1.5em; font-size:16px; } .sp_CTA5_holder ul li::before { content: " "; font-size: 1em; margin-right: 10px; display: inline-block; height: 12px; background-color: #9d2235; width: 12px; position: relative; top: 0px; -webkit-transform: rotate(45deg); -moz-transform: rotate(45deg); -o-transform: rotate(45deg); } .sp_CTA5_holder ul li{ padding-left:23px; text-indent:-23px; } .body ol>li, .body ul>li{ font-size:16px: } .sp_CTA5_holder h2 { color: #002855; /*! line-height: 2em; */ font-size: 2.15em; margin: 0 0 15px 0; /*! font-size: 30px; */ } .sp_CTA5_holder h3 { /*color: #002855;*/ line-height: 1em; /*font-size: 1.5em;*/ margin-bottom: 25px; margin-top:5px; font-size: 28px; } .sp_CTA5_section{ margin-top: 25px } .sp_CTA5_ImgShadow { /*background-color:green;*/ /* just a visual */ text-align: center } .sp_CTA5_ImgShadow { padding-bottom:75px; /* must match the padding on the img*/ margin: 0px; } .sp_CTA5_ImgShadow img{ width: calc(100% - 35px - 15px); -webkit-box-shadow: 50px -75px 0px 0px rgba(185, 217, 235, 1); -moz-box-shadow: 50px -75px 0px 0px rgba(185, 217, 235, 1); box-shadow: 50px -75px 0px 0px rgba(185, 217, 235, 1); position: relative; top: 75px; max-width: 490px; } @media (max-width:990px){ .sp_CTA5_ImgShadow img{ max-width: 350px;} } @media (max-width:990px){ .sp_CTA5_ImgShadow { padding-bottom:75px; /* must match the padding on the img*/ margin: 0px; margin-right: 40px } } <div class="row spacer sp_CTA5_holder sp_CTA5_holder_last"><div class="col-md-12"><h3>10 steps health leaders are taking to meet patients’ surgical and procedural demands with high-quality outcomes</h3><div class="sp_CTA5_section"><ul><li><strong>Screen and select patients for appropriate sedation and setting</strong>. Conduct an anesthesia preoperative assessment and address modifiable risk factors.</li><li>Use anesthesia preoperative evaluations to <strong>reduce same-day NORA cancellations</strong>.</li><li><strong>Streamline communication</strong> among surgeons, proceduralists and anesthesia services with electronic health records (EHRs) and health information exchanges.</li><li><strong>Provide anesthesia guidelines</strong> to practitioners, surgeons and other providers who may be responsible for hypertension management programs.</li><li>Develop <strong>specialized training for procedural physicians and RNs for moderate sedation</strong> in endoscopy, interventional radiology and pain procedures.</li><li>Evaluate the <strong>appropriate anesthesia staffing model</strong> based on patient risk, procedure complexity, and available staff resources and training.</li><li><strong>Create NORA rules</strong> and culture similar to that of the regular operating rooms (ORs), e.g., measuring first-case, on-time starts.</li><li><strong>Centralize scheduling for both OR and NORA cases</strong> for anesthesia staffing and support personnel who may be deployed to these areas.</li><li><strong>Employ dashboards and perioperative tracking</strong> for procedures with metrics for on-time starts, case lengths, any case delays, and utilization of anesthesia minutes.</li><li><strong>Position NORA locations</strong> as close as possible to OR locations in new facilities or renovations.</li></ul></div></div></div><h2>Participants</h2> /* people */ .people { margin-top: 50px; } .people img:nth-child(1) { border-radius: 200px; -moz-border-radius: 200px; -webkit-border-radius: 200px; margin-bottom: 10px; max-width:200px; /* for Transformation Talks */ display:block; /* for Transformation Talks */ margin:auto; /* for Transformation Talks */ } .people img:nth-child(1):hover { opacity: .7 } @media (max-width:991px) { .people { margin: auto; } .people p { text-align: center } } .ci_profile { 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5PX auto 10px; } <div class="people"><div class="row rowEqual_768"><div class="col-md-4 col-sm-6 ci_profile"><img src="/sites/default/files/2024-05/Ajja_Olivia_300x300.png" alt="Olivia Ajja" width="300" height="300"><p class="ci_profile_name">Olivia Ajja, MBA, CRNA</p><p class="ci_profile_title">Senior Vice President and Chief Operating Officer</p><p class="ci_profile_company">University of Minnesota Medical Center</p>profile_combined</p> <p class="ci_profile_award"> profile_award </p> <div class="ci_profile_social">profile_social</div> --></div><div class="col-md-4 col-sm-6 ci_profile"><img src="/sites/default/files/2024-05/Bertany_Kathryn_300x300.png" alt="Kathryn Bertany" width="300" height="300"><p class="ci_profile_name">Kathryn Bertany, M.D., MBA</p><p class="ci_profile_title">CEO</p><p class="ci_profile_company">Bozeman Health</p></div><div class="col-md-4 col-sm-6 ci_profile"><img src="/sites/default/files/2024-05/Davis_Brenda_300x300.png" alt="Brenda Davis" width="300" height="300"><p class="ci_profile_name">Brenda Davis, BSN, MBA, R.N.</p><p class="ci_profile_title">CEO</p><p class="ci_profile_company">CapRock Health</p></div><div class="col-md-4 col-sm-6 ci_profile"><img src="/sites/default/files/2024-05/Harter_Ronald_300x300.png" alt="Ronald Harter" width="300" height="300"><p class="ci_profile_name">Ronald Harter, M.D., FASA</p><p class="ci_profile_title">President</p><p class="ci_profile_company">American Society of Anesthesiologists</p><p class="ci_profile_title">Professor of Anesthesiology</p><p class="ci_profile_company">The Ohio State University Wexner Medical Center</p></div><div class="col-md-4 col-sm-6 ci_profile"><img src="/sites/default/files/2024-05/Miller%20Estaban_300x300.png" alt="Esteban Miller" width="300" height="300"><p class="ci_profile_name">Esteban Miller, M.D.</p><p class="ci_profile_title">Chief Medical Officer</p><p class="ci_profile_company">Black River Memorial Hospital</p></div><div class="col-md-4 col-sm-6 ci_profile"><img src="/sites/default/files/2024-05/Olivarez_Freddy_300x300.png" alt="Freddy Olivarez" width="300" height="300"><p class="ci_profile_name">Freddy Olivarez, MSHA</p><p class="ci_profile_title">CEO</p><p class="ci_profile_company">Medical Arts Hospital</p></div><div class="col-md-4 col-sm-6 ci_profile"><img src="/sites/default/files/2024-05/Peterson_Mary_300x300.png" alt="Mary Dale Peterson" width="300" height="300"><p class="ci_profile_name">Mary Dale Peterson, M.D., MSHCA, FASA, FACHE</p><p class="ci_profile_title">Executive Vice President and Chief Operating Officer</p><p class="ci_profile_company">Driscoll Children’s Health System</p></div><div class="col-md-4 col-sm-6 ci_profile"><img src="/sites/default/files/2024-05/Schweitzer_Nicole_300x300.png" alt="Nicole Schweitzer" width="300" height="300"><p class="ci_profile_name">Nicole Schweitzer, MBA, FACHE</p><p class="ci_profile_title">Executive Director of Provider and Clinical Services</p><p 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class="more-link"><a href="/aha-knowledge-exchange-archive">View All: AHA Knowledge Exchange</a></div> </section> </div> </div></div> Tue, 04 Jun 2024 16:49:06 -0500 AHA Knowledge Exchange /member-knowledge-exchange/2024-05-30-/navigating-patient-risk-and-engagement-genomic-precision <div> </div>header.jumbotron {display:none} <div> /* center_body */ .center_body { /*margin-top:50px;*/ /* margin-bottom: 50px;*/ } .center_body h3 {} .center_body p { font-size: 16px } p.center_Intro { color: #002855; line-height: 1.2em; font-size: 30px; margin: 10px 0 25px 0; font-weight: 700; font-size: 2em; } @media (max-width:768px) { p.center_Intro { line-height: 1.2em; font-size: 23px; font-size: 1.45em; } } .center_body .center_Lead { color: #63666A; font-weight: 300; line-height: 1.4; font-size: 21px; } /* center_body // */ /* Banner_Title_Overlay_Bar */ .Banner_Title_Overlay_Bar { position: relative; display: block; overflow: hidden; max-width: 1170px; margin: 0px auto 25px auto; } .Banner_Title_Overlay_Bar h1 { position: absolute; bottom: 40px; color: #003087; background-color: rgba(255, 255, 255, .8); width: 100%; padding: 20px 40px; font-size: 3em; box-shadow: 0 3px 8px -5px rgba(0, 0, 0, .6); } @media (max-width:991px) { .Banner_Title_Overlay_Bar h1 { bottom: 0px; margin: 0px; font-size: 2.5em; } } @media (max-width:767px) { .Banner_Title_Overlay_Bar h1 { font-size: 2em; text-align: center; text-indent: 0px; padding: 10px 20px; } } @media (max-width:530px) { .Banner_Title_Overlay_Bar h1 { position: relative; background-color: #63666A22; } } /* Banner_Title_Overlay_Bar // */ <header class="Banner_Title_Overlay_Bar"><img src="/sites/default/files/2024-05/Helix_NavigatingPatientRisk__banner_1170x250.png" alt="Banner Image" width="1170" height="250"><div><h1>Navigating Patient Risk and Engagement with Genomic Precision</h1></div></header>/* CntMenuSub */ .CntMenuSub{ margin:20px 0px; padding-bottom: 5px; color: #afb1b1; letter-spacing: 1.5px; font-weight: 400; font-size: .7em; } .CntMenuSub .CntMenuBar{ border-bottom: 1px solid lightblue; } .CntMenuSub .CntMenuBar a:after{ content: "|"; padding: 0 3px 0 6px; color: #555; } .CntMenuSub .CntMenuBar a:last-child:after{ content: ""; } .CntMenuSub .CntMenuSubHome, .CntMenuSub .CntMenuSubParent{ text-transform: uppercase; color: #555; opacity: .9; } .CntMenuSub .CntMenuSubParent{ } .CntMenuSub .CntMenuSubChild{ } .CntMenuSub .CntMenuSubCurrent{ opacity: .7; } .CntMenuSub .CntMenuSubHome:hover, .CntMenuSub .CntMenuSubParent:hover{ text-transform: uppercase; color: #d50032; } /* CntMenuSub // */ <div class="container CntMenuSub"><div class="col-md-1"> </div><div class="col-md-10 row CntMenuBar"><a class="CntMenuSubHome" href="/education-events/aha-virtual-executive-dialogues">AHA Knowledge Exchange</a> <span class="CntMenuSubChild" id="CntMenuSubChild">Navigating Patient Risk and Engagement with Genomic Precision</span></div><div class="col-md-1"> </div></div><div class="row spacer"><div class="col-sm-3"><div><a href="#DownloadFile" target="_blank"><img src="/sites/default/files/2024-05/Helix_Helix_NavigatingPatientRisk__cover_910x1220.jpg" alt="AHA Knowledge Exchange | Navigating Patient Risk and Engagement with Genomic Precision" width="100%" height="100%"></a></div></div><div class="col-sm-9 center_body">.sponsortype { color: #9d2235; font-size: 1.5em; margin: 0px; font-weight: 700; } <p class="sponsortype">AHA Knowledge Exchange</p> Intro.............. </p> --> xxxxxx </p> --><h2>Delivering personalized, affordable care while prioritizing population health and health equity</h2><p>Understanding what makes each individual unique is key to achieving optimal health and engaging with patients for personalized, high-quality health care outcomes. Major health systems have been increasing patients’ access to genomics to holistically understand their predisposition to certain diseases, tailor care plans and provide proactive and preventive care rather than treating disease after it manifests. Through large-scale screening, organizations are developing the capability of identifying potential health risks that may be disproportionately affecting ethnically diverse individuals in their community to facilitate the development of proactive health initiatives. This knowledge exchange explores innovative strategies and applications of genomics data to enhance the precision of patient-risk stratification for a more preventive and individualized approach to care.</p><div class="row">@media (min-width:768px){ .EDsponsorFloat{ float:right; } } @media (max-width:767px){ .EDLinkFloat{ position:relative; left:27%; } .EDsponsorFloat { text-align:center } } <div class="col-sm-6"><a class="btn btn-wide btn-primary EDLinkFloat" href="#DownloadFile" title="AHA Knowledge Exchange | Navigating Patient Risk and Engagement with Genomic Precision" data-view-context="top-level-view">Download the Report</a></div><div class="col-sm-6"><div class="EDsponsorFloat"><strong>Sponsored by: </strong><a href="https://www.helix.com/" target="_blank" rel="noopener nofollow"><img src="/sites/default/files/2024-05/Helix_logo_transparent_834x313.png" alt="Helix Logo" width="100%" height="100%"></a></div></div></div></div></div>.sp_CTA5_holder { margin-top:0px; border-bottom: solid 1px #555; padding-bottom: 50px; } .sp_CTA5_holder_last { border-bottom: solid 0px #555; } .sp_CTA5_holder >div{ overflow: auto; } .sp_CTA5_holder ul { list-style: none; /* Remove default bullets */ padding-left: 0px; /*width: calc(100% - 15%);*/ /*margin: 50px auto 0;*/ margin:auto 50px; } .sp_CTA5_holder ul li{ margin-bottom:7px; line-height: 1.5em; font-size:16px; } .sp_CTA5_holder ul li::before { content: " "; font-size: 1em; margin-right: 10px; display: inline-block; height: 12px; background-color: #9d2235; width: 12px; position: relative; top: 0px; -webkit-transform: rotate(45deg); -moz-transform: rotate(45deg); -o-transform: rotate(45deg); } .sp_CTA5_holder ul li{ padding-left:23px; text-indent:-23px; } .body ol>li, .body ul>li{ font-size:16px: } .sp_CTA5_holder h2 { color: #002855; /*! line-height: 2em; */ font-size: 2.15em; margin: 0 0 15px 0; /*! font-size: 30px; */ } .sp_CTA5_holder h3 { /*color: #002855;*/ line-height: 1em; /*font-size: 1.5em;*/ margin-bottom: 25px; margin-top:5px; font-size: 28px; } .sp_CTA5_section{ margin-top: 25px } .sp_CTA5_ImgShadow { /*background-color:green;*/ /* just a visual */ text-align: center } .sp_CTA5_ImgShadow { padding-bottom:75px; /* must match the padding on the img*/ margin: 0px; } .sp_CTA5_ImgShadow img{ width: calc(100% - 35px - 15px); -webkit-box-shadow: 50px -75px 0px 0px rgba(185, 217, 235, 1); -moz-box-shadow: 50px -75px 0px 0px rgba(185, 217, 235, 1); box-shadow: 50px -75px 0px 0px rgba(185, 217, 235, 1); position: relative; top: 75px; max-width: 490px; } @media (max-width:990px){ .sp_CTA5_ImgShadow img{ max-width: 350px;} } @media (max-width:990px){ .sp_CTA5_ImgShadow { padding-bottom:75px; /* must match the padding on the img*/ margin: 0px; margin-right: 40px } } <div class="row spacer sp_CTA5_holder sp_CTA5_holder_last"><div class="col-md-12"><h3>5 steps health system leaders are taking in their genomics strategy to empower patients and health care providers</h3><div class="sp_CTA5_section"><ul><li>Investigate how to get on the front edge of integrating patients’ genomic information seamlessly into the standard of care.</li><li>Examine health systemwide programs for population health screenings to take preemptive measures aimed at delaying, mitigating or averting life-threatening conditions.</li><li>Pilot use cases in areas with evidence of actionable benefit: familial hypercholesterolemia, hereditary breast and ovarian cancers, Lynch syndrome [the most common form of hereditary colorectal cancer], pharmacogenomics for anxiety and depression.</li><li>Explore electronic health record (EHR) tools for data aggregation and reporting to help improve clinical workflows and create data strategies that may allow for opportunity assessments.</li><li>Engender trust and embed genomics into the health equity team with a community advisory board to build trust, to focus on research and bring novel discovery to Black, Indigenous and people of color. 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profile_combined </p> <p class="ci_profile_award"> profile_award </p> <div class="ci_profile_social"> profile_social </div> --></div><div class="col-md-4 col-sm-6 ci_profile"><img src="/sites/default/files/2024-05/Hajek_Cassie_300x300.png" alt="Cassie Hajek" width="300" height="300"><p class="ci_profile_name">Cassie Hajek, M.D., FACP, FACMG</p><p class="ci_profile_title">Medical director</p><p class="ci_profile_company">Helix</p> profile_combined </p> <p class="ci_profile_award"> profile_award </p> <div class="ci_profile_social"> profile_social </div> --></div><div class="col-md-4 col-sm-6 ci_profile"><img src="/sites/default/files/2024-05/Lecamwasam_Manoja_300x300.png" alt="Manoja Lecamwasam" width="300" height="300"><p class="ci_profile_name">Manoja Lecamwasam, PhD, MBA</p><p class="ci_profile_title">System vice president, intellectual property and strategic life sciences</p><p class="ci_profile_company">CommonSpirit Health</p> profile_combined </p> <p class="ci_profile_award"> profile_award </p> <div class="ci_profile_social"> profile_social </div> --></div><div class="col-md-4 col-sm-6 ci_profile"><img src="/sites/default/files/2024-05/Newman_Craig_300x300.png" alt="Craig Newman" width="300" height="300"><p class="ci_profile_name">Craig Newman</p><p class="ci_profile_title">Senior vice president, health systems and strategic partnerships</p><p class="ci_profile_company">Helix</p> profile_combined </p> <p class="ci_profile_award"> profile_award </p> <div class="ci_profile_social"> profile_social </div> --></div><div class="col-md-4 col-sm-6 ci_profile"><img src="/sites/default/files/2024-05/Zsenits_Balazs_300x300.png" alt="Balazs Zsenits" width="300" height="300"><p class="ci_profile_name">Balazs Zsenits, M.D.</p><p class="ci_profile_title">Chief medical information officer and senior vice president</p><p class="ci_profile_company">Rochester Regional Health</p> profile_combined </p> <p class="ci_profile_award"> profile_award </p> <div class="ci_profile_social"> profile_social </div> --></div><div class="col-md-4 col-sm-6 ci_profile"><img src="/sites/default/files/2024-04/Hoppszallern_Suzanna_300x300%20%281%29.png" alt="Suzanna Hoppszallern" width="300" height="300"><p class="ci_profile_name">Moderator:<br>Suzanna Hoppszallern</p><p class="ci_profile_title">Senior editor, Center for Health Innovation</p><p class="ci_profile_company">���������� Association</p> profile_combined </p> <p class="ci_profile_award"> profile_award </p> <div class="ci_profile_social"> profile_social </div> --></div> <img alt="xxxxx" src="/sites/default/files/2021-11/profile_placeholder_300x300.jpg"> <p class="ci_profile_name"> profile_name </p> <p class="ci_profile_title"> profile_title </p> <p class="ci_profile_company"> profile_company </p> <p class="ci_profile_combined"> profile_combined </p> <p class="ci_profile_award"> profile_award </p> <div class="ci_profile_social"> profile_social </div> </div> --></div></div> Moderator </h2> <div 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hreflang="en">The Resilient Health System Operating Model</a></span> </div><div class="views-field views-field-body"> <div class="field-content">Health system leaders are building a robust governance and resilient operating model to transform health care delivery models for the future.</div> </div></div> <div class="article views-row"> <div class="views-field views-field-field-page-title-background"> <div class="field-content sed-thumb"> <a href="/member-knowledge-exchange/2024-12-06/optimize-your-hospitals-revenue-cycle-efficient-patient-centered-operations" hreflang="en"><img loading="lazy" src="/sites/default/files/styles/small_200x200/public/2024-12/KnowEx_RI_RevenueCycle_620x381_rev1.jpg?itok=42C41VMq" width="200" height="123" alt="KnowEx_RI_RevenueCycle_620x381_rev1" /> </a> </div> </div><div class="views-field views-field-created"> <span class="field-content"><time datetime="2024-12-05T14:26:53-06:00">Dec 5, 2024</time> </span> </div><div class="views-field views-field-title"> <span class="field-content"><a href="/member-knowledge-exchange/2024-12-06/optimize-your-hospitals-revenue-cycle-efficient-patient-centered-operations" hreflang="en">Optimize Your Hospital’s Revenue Cycle for Efficient, Patient-Centered Operations</a></span> </div><div class="views-field views-field-body"> <div class="field-content">Optimizing hospital’s revenue cycle for efficient, patient-centered operations and enhancing critical KPIs using AI and robotic process automation.</div> </div></div> <div class="article views-row"> <div class="views-field views-field-field-page-title-background"> <div class="field-content sed-thumb"> <a href="/2024-11-14/empowering-patient-engagement-and-behavior-change-improve-health-and-reduce-disparities" hreflang="en"><img loading="lazy" src="/sites/default/files/styles/small_200x200/public/2024-11/VED_PatientPoint_Engagement_620x381.jpg?itok=dHKIfRK6" width="200" height="123" alt="PatientPoint_Engagement_620x381" /> </a> </div> </div><div 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Exchange</a></div> </section> </div> </div></div> Wed, 22 May 2024 11:06:59 -0500 AHA Knowledge Exchange /member-knowledge-exchange/2024-04-16-/strengthening-financial-performance-rural-hospitals <div> </div>header.jumbotron {display:none} <div> /* center_body */ .center_body { /*margin-top:50px;*/ /* margin-bottom: 50px;*/ } .center_body h3 {} .center_body p { font-size: 16px } p.center_Intro { color: #002855; line-height: 1.2em; font-size: 30px; margin: 10px 0 25px 0; font-weight: 700; font-size: 2em; } @media (max-width:768px) { p.center_Intro { line-height: 1.2em; font-size: 23px; font-size: 1.45em; } } .center_body .center_Lead { color: #63666A; font-weight: 300; line-height: 1.4; font-size: 21px; } /* center_body // */ /* Banner_Title_Overlay_Bar */ .Banner_Title_Overlay_Bar { position: relative; display: block; overflow: hidden; max-width: 1170px; margin: 0px auto 25px auto; } .Banner_Title_Overlay_Bar h1 { position: absolute; bottom: 40px; color: #003087; background-color: rgba(255, 255, 255, .8); width: 100%; padding: 20px 40px; font-size: 3em; box-shadow: 0 3px 8px -5px rgba(0, 0, 0, .6); } @media (max-width:991px) { .Banner_Title_Overlay_Bar h1 { bottom: 0px; margin: 0px; font-size: 2.5em; } } @media (max-width:767px) { .Banner_Title_Overlay_Bar h1 { font-size: 2em; text-align: center; text-indent: 0px; padding: 10px 20px; } } @media (max-width:530px) { .Banner_Title_Overlay_Bar h1 { position: relative; background-color: #63666A22; } } /* Banner_Title_Overlay_Bar // */ <header class="Banner_Title_Overlay_Bar"><img src="/sites/default/files/2024-04/Inovalon_StrengtheningFinancebanner_1170x250.png" alt="Banner Image" width="1170" height="250"><div><h1>Strengthening Financial Performance in Rural Hospitals</h1></div></header>/* CntMenuSub */ .CntMenuSub{ margin:20px 0px; padding-bottom: 5px; color: #afb1b1; letter-spacing: 1.5px; font-weight: 400; font-size: .7em; } .CntMenuSub .CntMenuBar{ border-bottom: 1px solid lightblue; } .CntMenuSub .CntMenuBar a:after{ content: "|"; padding: 0 3px 0 6px; color: #555; } .CntMenuSub .CntMenuBar a:last-child:after{ content: ""; } .CntMenuSub .CntMenuSubHome, .CntMenuSub .CntMenuSubParent{ text-transform: uppercase; color: #555; opacity: .9; } .CntMenuSub .CntMenuSubParent{ } .CntMenuSub .CntMenuSubChild{ } .CntMenuSub .CntMenuSubCurrent{ opacity: .7; } .CntMenuSub .CntMenuSubHome:hover, .CntMenuSub .CntMenuSubParent:hover{ text-transform: uppercase; color: #d50032; } /* CntMenuSub // */ <div class="container CntMenuSub"><div class="col-md-1"> </div><div class="col-md-10 row CntMenuBar"><a class="CntMenuSubHome" href="/education-events/aha-virtual-executive-dialogues">AHA Knowledge Exchange</a> <span class="CntMenuSubChild" id="CntMenuSubChild">Strengthening Financial Performance in Rural Hospitals</span></div><div class="col-md-1"> </div></div><div class="row spacer"><div class="col-sm-3"><div><a href="#DownloadFile" target="_blank"><img src="/sites/default/files/2024-04/Inovalon_StrengtheningFinance_cover_910x1220.jpg" alt="AHA Knowledge Exchange | Strengthening Financial Performance in Rural Hospitals" width="100%" height="100%"></a></div></div><div class="col-sm-9 center_body">.sponsortype { color: #9d2235; font-size: 1.5em; margin: 0px; font-weight: 700; } <p class="sponsortype">AHA Knowledge Exchange</p> xxxxxx </p> --> Intro.............. </p> --><h2>Empowering data-driven decisions and support to optimize staff resources and patient access to care</h2><p>Amid workforce shortages and concerns pertaining to access to care, end-to-end visibility of revenue-cycle management performance helps health care organizations prevent claim denials, visualize trends and avoid financial surprises to accelerate reimbursement. Analytics and detailed performance data can pinpoint where revenue processes are missing the mark and need to be adjusted to gain financial visibility for strategic initiatives. Using automation to augment staff capability and streamline workflows can improve morale and productivity and remove friction throughout the patient journey. This knowledge exchange examines the actions that can be taken today to position rural health care organizations for success in the future.</p><div class="row">@media (min-width:768px){ .EDsponsorFloat{ float:right; } } @media (max-width:767px){ .EDLinkFloat{ position:relative; left:27%; } .EDsponsorFloat { text-align:center } } <div class="col-sm-6"><a class="btn btn-wide btn-primary EDLinkFloat" href="#DownloadFile" title="AHA Knowledge Exchange | Strengthening Financial Performance in Rural Hospitals" data-view-context="top-level-view">Download the Report</a></div><div class="col-sm-6"><div class="EDsponsorFloat">Sponsored by: <a href="https://www.inovalon.com/" target="_blank" rel="noopener nofollow"><img src="/sites/default/files/2024-04/Inovalon_StrengtheningFinance_logo_834x313.png" alt="Inovalon Logo" width="100%" height="100%"></a></div></div></div></div></div>.sp_CTA5_holder { margin-top:0px; border-bottom: solid 1px #555; padding-bottom: 50px; } .sp_CTA5_holder_last { border-bottom: solid 0px #555; } .sp_CTA5_holder >div{ overflow: auto; } .sp_CTA5_holder ul { list-style: none; /* Remove default bullets */ padding-left: 0px; /*width: calc(100% - 15%);*/ /*margin: 50px auto 0;*/ margin:auto 50px; } .sp_CTA5_holder ul li{ margin-bottom:7px; line-height: 1.5em; font-size:16px; } .sp_CTA5_holder ul li::before { content: " "; font-size: 1em; margin-right: 10px; display: inline-block; height: 12px; background-color: #9d2235; width: 12px; position: relative; top: 0px; -webkit-transform: rotate(45deg); -moz-transform: rotate(45deg); -o-transform: rotate(45deg); } .sp_CTA5_holder ul li{ padding-left:23px; text-indent:-23px; } .body ol>li, .body ul>li{ font-size:16px: } .sp_CTA5_holder h2 { color: #002855; /*! line-height: 2em; */ font-size: 2.15em; margin: 0 0 15px 0; /*! font-size: 30px; */ } .sp_CTA5_holder h3 { /*color: #002855;*/ line-height: 1em; /*font-size: 1.5em;*/ margin-bottom: 25px; margin-top:5px; font-size: 28px; } .sp_CTA5_section{ margin-top: 25px } .sp_CTA5_ImgShadow { /*background-color:green;*/ /* just a visual */ text-align: center } .sp_CTA5_ImgShadow { padding-bottom:75px; /* must match the padding on the img*/ margin: 0px; } .sp_CTA5_ImgShadow img{ width: calc(100% - 35px - 15px); -webkit-box-shadow: 50px -75px 0px 0px rgba(185, 217, 235, 1); -moz-box-shadow: 50px -75px 0px 0px rgba(185, 217, 235, 1); box-shadow: 50px -75px 0px 0px rgba(185, 217, 235, 1); position: relative; top: 75px; max-width: 490px; } @media (max-width:990px){ .sp_CTA5_ImgShadow img{ max-width: 350px;} } @media (max-width:990px){ .sp_CTA5_ImgShadow { padding-bottom:75px; /* must match the padding on the img*/ margin: 0px; margin-right: 40px } } <div class="row spacer sp_CTA5_holder sp_CTA5_holder_last"><div class="col-md-12"><h3>8 actions rural hospital leaders are taking to improve financial sustainability</h3><div class="sp_CTA5_section"><ul><li>Be transparent about financials with staff, providers, the board, and family and patient advisory committees. Validate and share data and dashboards for better decision-making.</li><li>Look at the big picture. How is your organization doing with regard to budget and key performance indicators like days in accounts receivable, cash on hand and days in cash.</li><li>Promote organizational success as a team effort, squelch department rivalries, and build psychological safety and trust to allow employees to come forward with problems and solutions.</li><li>Find the disconnects among coders, the business office and departments for missed charges, coding errors, claims not filed and first-pass denials.</li><li>Invest in decision-support systems and staff to validate data credibility and evaluate serviceline performance, finetune processes and assess new projects.</li><li>Consolidate and assign staff to specialize in prior authorizations to alleviate clinician burden and minimize delays in care.</li><li>Use outside service providers to fill staffing and expertise gaps as well as outside companies to evaluate revenue processes and uncover problem areas.</li><li>Evaluate electronic health record rules, interfaces and workflows for current best practices.</li></ul></div></div></div><h2>Participants</h2>/* people */ .people { margin-top: 50px; } .people img:nth-child(1) { border-radius: 200px; -moz-border-radius: 200px; -webkit-border-radius: 200px; margin-bottom: 10px; max-width:200px; /* for Transformation Talks */ display:block; /* for Transformation Talks */ margin:auto; /* for Transformation Talks */ } .people img:nth-child(1):hover { opacity: .7 } @media (max-width:991px) { .people { margin: auto; } .people p { text-align: center } } .ci_profile { margin-bottom: 30px; display: block; text-align:center /* this is for the "Executive Dialogue" page */ } @media (max-width:991px) { .ci_profile { text-align: center } } .ci_profile p { margin: 0 0 7px 0 } .ci_profile_name { font-weight: 700; font-size: 20px; } p.ci_profile_name { font-size: 1.5em; line-height:1.2em; margin-top:10px } .ci_profile_title { font-style: italic; line-height: 1.3em } .ci_profile_company { font-size: 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display: flex; flex-wrap: wrap; } .people .rowEqual_768>[class*='col-'] { -ms-flex: 1; /* IE 10 */ flex: auto; width: calc((100% / 2) - 2px) /*Adjust % for the number per row, will override the bootstrap - Also needed for Safari*/; } } p.ci_profile_name { font-size: 1.5em; line-height:1.2em; margin-top:10px } .people .ci_profile_combined{ font-size:14px; line-height: 18px; } .people .ci_profile_combined span{ font-style: italic; } .people .ci_profile_combined:before{ content:""; border-bottom: solid 1px #55555522; display: block; clear: both; width: 85%; margin: 5PX auto 10px; } <div class="people"><div class="row rowEqual_768"><div class="col-md-4 col-sm-6 ci_profile"><img src="/sites/default/files/2024-04/Altman_Brett_300x300.png" alt="Brett Altman" width="300" height="300"><p class="ci_profile_name">Brett Altman, DPT, MBA, FACHE</p><p class="ci_profile_title">CEO</p><p class="ci_profile_company">Cass Health</p> profile_combined </p> <p class="ci_profile_award"> profile_award </p> <div class="ci_profile_social"> profile_social </div> --></div><div class="col-md-4 col-sm-6 ci_profile"><img src="/sites/default/files/2024-04/Boyd_Melanie_300x300.png" alt="Melanie Boyd" width="300" height="300"><p class="ci_profile_name">Melanie Boyd, R.N., MHA, FACHE</p><p class="ci_profile_title">Chief Operating Officer</p><p class="ci_profile_company">Clarke County Hospital</p> profile_combined </p> <p class="ci_profile_award"> profile_award </p> <div class="ci_profile_social"> profile_social </div> --></div><div class="col-md-4 col-sm-6 ci_profile"><img src="/sites/default/files/2024-04/Davis_Ben_300x300.png" alt="Ben Davis" width="300" height="300"><p class="ci_profile_name">Ben Davis, MBA, RHCEOC, FACHE</p><p class="ci_profile_title">President and CEO</p><p class="ci_profile_company">Glencoe Regional Health</p> profile_combined </p> <p class="ci_profile_award"> profile_award </p> <div class="ci_profile_social"> profile_social </div> --></div><div class="col-md-4 col-sm-6 ci_profile"><img src="/sites/default/files/2024-04/Evans_Brian_300x300.png" alt="Brian Evans" width="300" height="300"><p class="ci_profile_name">Brian Evans, MBA, FACHE</p><p class="ci_profile_title">CEO</p><p class="ci_profile_company">Clarke County Hospital</p> profile_combined </p> <p class="ci_profile_award"> profile_award </p> <div class="ci_profile_social"> profile_social </div> --></div><div class="col-md-4 col-sm-6 ci_profile"><img src="/sites/default/files/2024-04/Forsyth_Kurt_300x300.png" alt="Kurt Forsyth" width="300" height="300"><p class="ci_profile_name">Kurt Forsyth, MHA, FACHE</p><p class="ci_profile_title">President</p><p class="ci_profile_company">Intermountain Delta and Filmore Community Hospitals</p> profile_combined </p> <p class="ci_profile_award"> profile_award </p> <div class="ci_profile_social"> profile_social </div> --></div><div class="col-md-4 col-sm-6 ci_profile"><img src="/sites/default/files/2024-04/Klein_Korrey_300x300.png" alt="Korrey Klein" width="300" height="300"><p class="ci_profile_name">Korrey Klein, M.D.</p><p class="ci_profile_title">President and CEO</p><p class="ci_profile_company">Family Health West</p> profile_combined </p> <p class="ci_profile_award"> profile_award </p> <div class="ci_profile_social"> profile_social </div> --></div><div class="col-md-4 col-sm-6 ci_profile"><img src="/sites/default/files/2024-04/Laird_Melinda_300x300.png" alt="Melinda Laird" width="300" height="300"><p class="ci_profile_name">Melinda Laird, R.N., MSN</p><p class="ci_profile_title">CEO and Chief Nursing Officer</p><p class="ci_profile_company">Cordell Memorial Hospital</p> profile_combined </p> <p class="ci_profile_award"> profile_award </p> <div class="ci_profile_social"> profile_social </p> </div> --></div><div class="col-md-4 col-sm-6 ci_profile"><img src="/sites/default/files/2024-04/Pilant_Jason_300x300.png" alt="Jason Pilant" width="300" height="300"><p class="ci_profile_name">Jason Pilant, DHA, MBA, FACHE</p><p 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