Lean/Six Sigma / en Sat, 26 Apr 2025 07:34:53 -0500 Fri, 08 Sep 23 15:37:27 -0500 AHA podcast: Lean-ing Toward Greater Efficiency in Daily Practice /news/headline/2023-09-08-aha-podcast-lean-ing-toward-greater-efficiency-daily-practice <p>Physical therapist Clare Fox with North Country Healthcare in New Hampshire shares with AHA’s Elisa Arespacochaga why she left her native England to pursue her health career dreams in the U.S., and how adopting the Lean Six Sigma process improvement approach has made all the difference. <strong><a href="/advancing-health-podcast/2023-09-08-lean-ing-toward-greater-efficiency-daily-practice?utm_source=newsletter&utm_medium=email&utm_campaign=aha-today" target="_blank">LISTEN NOW</a></strong></p> <p></p> <div><a href="https://soundcloud.com/advancinghealth" target="_blank" title="Advancing Health">Advancing Health</a> · <a href="https://soundcloud.com/advancinghealth/lean-ing-toward-greater-efficiency" target="_blank" title="Lean-ing Toward Greater Efficiency in Daily Practice">Lean-ing Toward Greater Efficiency in Daily Practice</a></div> Fri, 08 Sep 2023 15:37:27 -0500 Lean/Six Sigma Building the Patient-Centered Continuum of Care of the Future /sponsored-executive-dialogues/2022-11-30-/building-patient-centered-continuum-care-future <div> </div>header.jumbotron {display:none} <div> /* center_body */ .center_body { /*margin-top:50px;*/ /* margin-bottom: 50px;*/ } .center_body h3 {} .center_body p { font-size: 16px } p.center_Intro { color: #002855; line-height: 1.2em; font-size: 30px; margin: 10px 0 25px 0; font-weight: 700; font-size: 2em; } @media (max-width:768px) { p.center_Intro { line-height: 1.2em; font-size: 23px; font-size: 1.45em; } } .center_body .center_Lead { color: #63666A; font-weight: 300; line-height: 1.4; font-size: 21px; } /* center_body // */ /* Banner_Title_Overlay_Bar */ .Banner_Title_Overlay_Bar { position: relative; display: block; overflow: hidden; max-width: 1170px; margin: 0px auto 25px auto; } .Banner_Title_Overlay_Bar h1 { position: absolute; bottom: 40px; color: #003087; background-color: rgba(255, 255, 255, .8); width: 100%; padding: 20px 40px; font-size: 3em; box-shadow: 0 3px 8px -5px rgba(0, 0, 0, .6); } @media (max-width:991px) { .Banner_Title_Overlay_Bar h1 { bottom: 0px; margin: 0px; font-size: 2.5em; } } @media (max-width:767px) { .Banner_Title_Overlay_Bar h1 { font-size: 2em; text-align: center; text-indent: 0px; padding: 10px 20px; } } @media (max-width:530px) { .Banner_Title_Overlay_Bar h1 { position: relative; background-color: #63666A22; } } /* Banner_Title_Overlay_Bar // */ <header class="Banner_Title_Overlay_Bar"><img src="/sites/default/files/2022-11/DPRConstruction_1170x250_banner.png" alt="Banner Image" width="1170" height="250"><div><h1>Building the Patient-Centered Continuum of Care of the Future</h1></div></header>/* CntMenuSub */ .CntMenuSub{ margin:20px 0px; padding-bottom: 5px; color: #afb1b1; letter-spacing: 1.5px; font-weight: 400; font-size: .7em; } .CntMenuSub .CntMenuBar{ border-bottom: 1px solid lightblue; } .CntMenuSub .CntMenuBar a:after{ content: "|"; padding: 0 3px 0 6px; color: #555; } .CntMenuSub .CntMenuBar a:last-child:after{ content: ""; } .CntMenuSub .CntMenuSubHome, .CntMenuSub .CntMenuSubParent{ text-transform: uppercase; color: #555; opacity: .9; } .CntMenuSub .CntMenuSubParent{ } .CntMenuSub .CntMenuSubChild{ } .CntMenuSub .CntMenuSubCurrent{ opacity: .7; } .CntMenuSub .CntMenuSubHome:hover, .CntMenuSub .CntMenuSubParent:hover{ text-transform: uppercase; color: #d50032; } /* CntMenuSub // */ <div class="container CntMenuSub"><div class="col-md-1"> </div><div class="col-md-10 row CntMenuBar"><a class="CntMenuSubHome" href="/education-events/aha-virtual-executive-dialogues">Executive Dialogues</a> <span class="CntMenuSubChild" id="CntMenuSubChild">Building The Patient-Centered Continuum Of Care Of The Future</span></div><div class="col-md-1"> </div></div><div class="row spacer"><div class="col-sm-3"><div><a href="/system/files/media/file/2022/11/DPRConstruction_PatientCentered_ExeDialogue_113022.pdf" target="_blank"><img src="/sites/default/files/2022-11/DPRConstruction_coverimage_910x1220.jpg" alt="Executive Dialogue | Building The Patient-Centered Continuum Of Care Of The Future: Strategies to support the workforce and minimize patient care disruptions during construction" width="100%" height="100%"></a></div></div><div class="col-sm-9 center_body">.sponsortype { color: #9d2235; font-size: 1.5em; margin: 0px; font-weight: 700; } <p class="sponsortype">Executive Dialogue</p><h2>Strategies to support the workforce and minimize patient care disruptions during construction</h2><p>Health systems are expanding into the community with different models and making capital investments to elevate their capabilities to deliver patient care and better support their clinical care teams. These investments can serve as a change agent to address historic stressors in the environment of care, operational workflows and technology. However, deploying these capital projects often causes disruption to existing operations that can elevate stress for front-line workers if not carefully planned and executed. This executive dialogue examines strategies for health care organizations to engage and support their workforce during capital project developments and times of operational disruption.</p><div class="row">@media (min-width:768px){ .EDsponsorFloat{ float:right; } } @media (max-width:767px){ .EDLinkFloat{ position:relative; left:27%; } .EDsponsorFloat { text-align:center } } <div class="col-sm-6"><a class="btn btn-wide btn-primary EDLinkFloat" href="/system/files/media/file/2022/11/DPRConstruction_PatientCentered_ExeDialogue_113022.pdf" title="Executive Dialogue | Building The Patient-Centered Continuum Of Care Of The Future: Strategies to support the workforce and minimize patient care disruptions during construction" data-view-context="top-level-view">Download the Report</a></div><div class="col-sm-6"><div class="EDsponsorFloat"><strong>Sponsored by: </strong><a href="https://www.dpr.com/" target="_blank" rel="noopener nofollow"><img src="/sites/default/files/2022-11/DPRConstruction_transparent_logo_834x313.png" alt="DPR Logo" width="100%" height="100%"></a></div></div></div></div></div>.sp_CTA5_holder { margin-top:0px; border-bottom: solid 1px #555; padding-bottom: 50px; } .sp_CTA5_holder_last { border-bottom: solid 0px #555; } .sp_CTA5_holder >div{ overflow: auto; } .sp_CTA5_holder ul { list-style: none; /* Remove default bullets */ padding-left: 0px; /*width: calc(100% - 15%);*/ /*margin: 50px auto 0;*/ margin:auto 50px; } .sp_CTA5_holder ul li{ margin-bottom:7px; line-height: 1.5em; font-size:16px; } .sp_CTA5_holder ul li::before { content: " "; font-size: 1em; margin-right: 10px; display: inline-block; height: 12px; background-color: #9d2235; width: 12px; position: relative; top: 0px; -webkit-transform: rotate(45deg); -moz-transform: rotate(45deg); -o-transform: rotate(45deg); } .sp_CTA5_holder ul li{ padding-left:23px; text-indent:-23px; } .body ol>li, .body ul>li{ font-size:16px: } .sp_CTA5_holder h2 { color: #002855; /*! line-height: 2em; */ font-size: 2.15em; margin: 0 0 15px 0; /*! font-size: 30px; */ } .sp_CTA5_holder h3 { /*color: #002855;*/ line-height: 1em; /*font-size: 1.5em;*/ margin-bottom: 25px; margin-top:5px; font-size: 28px; } .sp_CTA5_section{ margin-top: 25px } .sp_CTA5_ImgShadow { /*background-color:green;*/ /* just a visual */ text-align: center } .sp_CTA5_ImgShadow { padding-bottom:75px; /* must match the padding on the img*/ margin: 0px; } .sp_CTA5_ImgShadow img{ width: calc(100% - 35px - 15px); -webkit-box-shadow: 50px -75px 0px 0px rgba(185, 217, 235, 1); -moz-box-shadow: 50px -75px 0px 0px rgba(185, 217, 235, 1); box-shadow: 50px -75px 0px 0px rgba(185, 217, 235, 1); position: relative; top: 75px; max-width: 490px; } @media (max-width:990px){ .sp_CTA5_ImgShadow img{ max-width: 350px;} } @media (max-width:990px){ .sp_CTA5_ImgShadow { padding-bottom:75px; /* must match the padding on the img*/ margin: 0px; margin-right: 40px } } <div class="row spacer sp_CTA5_holder sp_CTA5_holder_last"><div class="col-md-12"><h3>10 Best Practices to Engage and Support the Workforce during Capital Project Deployment</h3><div class="sp_CTA5_section"><ul><li><strong>Communicate Often </strong>Over communicate in facilitywide town hall meetings, visual displays, employee forums and newsletters.</li><li><strong>Staff Feedback </strong>Involve and solicit feedback from staff and the community throughout the planning process.</li><li><strong>Supportive Work Culture </strong>Celebrate the “why” behind the decision to make capital investments to improve the organization’s environment of care.</li><li><strong>Spiritual Health </strong>Provide for employees’ psychological and spiritual health through access to confidential resources and peer support groups.</li><li><strong>Sandbox Simulation </strong>Create a sandbox and, using simulation, build scenarios in that new space to determine the safest care model.</li><li><strong>Temporary Storage </strong>To minimize disruption during construction, provide storage space that is easily accessible for regularly used equipment and supplies.</li><li><strong>Integrated Product Teams </strong>Implement Integrated Product Teams to foster cross-functional collaboration and resolve issues efficiently and effectively.</li><li><strong>Stress Relievers </strong>Create respite rooms and outdoor spaces in which to relax with input from the clinical staff. Embed break areas in the units.</li><li><strong>Go Lean </strong>Use lean processes with performance improvement teams and clinicians to design the build-out to improve patient flow.</li><li><strong>Keep Staff Safe </strong>Ensure that security of staff and patients is a top priority. The security team needs to be visible and have designated space.</li><li><strong>Continue Listening </strong>Encourage feedback on any issues with construction and safety concerns.</li></ul></div></div></div><h2>Participants</h2>/* people */ .people { margin-top: 50px; } .people img:nth-child(1) { border-radius: 200px; -moz-border-radius: 200px; -webkit-border-radius: 200px; margin-bottom: 10px; max-width:200px; /* for Transformation Talks */ display:block; /* for Transformation Talks */ margin:auto; /* for Transformation Talks */ } .people img:nth-child(1):hover { opacity: .7 } @media (max-width:991px) { .people { margin: auto; } .people p { text-align: center } } .ci_profile { margin-bottom: 30px; display: block; text-align:center /* this is for the "Executive Dialogue" page */ } @media (max-width:991px) { .ci_profile { text-align: center } } .ci_profile p { margin: 0 0 7px 0 } .ci_profile_name { font-weight: 700; font-size: 20px; } p.ci_profile_name { font-size: 1.5em; line-height:1.2em; 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<div class="row rowEqual_768"> <div class="col-md-4 col-sm-6 ci_profile"> <img alt="Suzanna Hoppszallern" src="/sites/default/files/2022-08/Hoppszallern_Suzanna_300x300.jpg"> <p class="ci_profile_name">Suzanna Hoppszallern</p> <p class="ci_profile_title">Senior Editor</p> <p class="ci_profile_company"> Association</p> </div> </div> </div>-->@media (min-width:768px){ .rowEqual_768 { display: -webkit-box; display: -webkit-flex; display: -ms-flexbox; display: flex; flex-wrap: wrap; } .rowEqual_768>[class*='col-'] { -ms-flex: 1; /* IE 10 */ flex: auto; width: calc(33.3% - 2px) /*Safari Fix*/; } } .center_callout_3invert { background-color: #f6f6f6; text-align: center; /*margin-bottom:25px;*/ margin-top:30px; } .center_callout_3invert h4 { color: #002855; line-height: 1.2em; font-size: 30px; margin: 10px 0 30px 0; } .center_callout_3invert h3 { margin: 25px 0 0 0; color: #555; font-size: .7em; text-transform: uppercase; font-weight: 400; letter-spacing: 3px; } .center_callout_3invert p{ font-size:16px; } <div class="row center_callout_3invert"><div class="col-md-1"> </div><div class="col-md-10"><h2>AHA Executive Dialogue Series</h2><p>Gain insights from the C-suite and health care leaders on the most pressing issues and transformational strategies.</p><p><a class="btn btn-wide btn-primary" href="/education-events/aha-virtual-executive-dialogues" data-view-context="top-level-view">Explore the Series</a> /* y-hr3 */ .y-hr3{ clear: both; } .y-hr3 div:nth-child(2) { border-top: solid 2px lightgrey; margin: 50px 0px; height: 0px } /* y-hr3 // */ </p><div class="row y-hr3"><div class="col-md-3"> </div><div class="col-md-6"> </div><div class="col-md-3"> </div></div></div><div class="col-md-1"> </div></div><div class="row"><h2>Latest Dialogues</h2><div class="feedEmbedImg">.feedEmbedImg .views-element-container { background-color: #f6f6f6;; padding: 20px } .feedEmbedImg .views-element-container h2{ margin-top:0px; color: } .feedEmbedImg .views-element-container .views-field.views-field-created{ color: } .feedEmbedImg .views-element-container .views-field.views-field-title a{ font-size: 20px; color:#002855 } .feedEmbedImg .views-element-container .views-field.views-field-body{ font-size: 16px; color:; } .feedEmbedImg .views-element-container .article.views-row { display: inline-block; transition: 1s; } .feedEmbedImg .views-element-container img{ float: left; margin-right:15px; max-width: 200px ; transition: 2s; } .feedEmbedImg .resource-block .resource-view .views-row:hover{ transform: scale(1.02); } .feedEmbedImg .resource-block .resource-view .views-row:hover img{ opacity: .6; transition: 1.5s; } .feedEmbedImg .resource-block .resource-view .views-row:hover a{ color:#307fe2; } .feedEmbedImg .feedEmbedImg .views-element-container .more-link{ font-size: 1.3em; text-align: right; } .feedEmbedImg .more-link{ text-align: right } @media (max-width:550px){ .feedEmbedImg .views-element-container img { float:unset; display: block; margin: 0 auto; max-width: 100% } .feedEmbedImg .views-field.views-field-created{ clear: both; margin-top:10px; } }  <div class="views-element-container"> <section class="top-level-view js-view-dom-id-4d6615cf43694060879baaf6eb89d54d300615c46dd1a013986d4ac3964ed257 resource-block"> <div class="resource-wrapper"> <div class="resource-view"> <div class="article views-row"> <div class="views-field views-field-field-page-title-background"> <div class="field-content sed-thumb"> <a href="/member-knowledge-exchange/2024-12-11/resilient-health-system-operating-model" hreflang="en"><img loading="lazy" src="/sites/default/files/styles/small_200x200/public/2024-12/VED_Accenture_Governance_620x381.jpg?itok=viVBuq-l" width="200" height="123" alt="VED_Accenture_Governance_620x381-image" /> </a> </div> </div><div class="views-field views-field-created"> <span class="field-content"><time datetime="2024-12-10T16:11:13-06:00">Dec 10, 2024</time> </span> </div><div class="views-field views-field-title"> <span 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