Volunteers

Volunteers / en Thu, 01 May 2025 19:25:36 -0500 Thu, 06 Dec 18 15:56:30 -0600 Improving the Patient Experience with Volunteers /education-events/improving-patient-experience-volunteers <h4>Hospital volunteers can work collaboratively with Patient Experience teammates to improve value for patients. Understanding how to integrate empathy into the patient experience can develop a culture for empathy and patient-centered care in your hospital. In this virtual workshop, learn how volunteers can lead the way to accelerate healthy outcomes for patients, caregivers and communities. </h4> Speakers: Chris Perez Director, Volunteer Services Atrium Health Todd Ross Governance and Operations Manager Association for Health Care Volunteer Resource Professionals <div class="row"><a class="btn btn-md btn-secondary btn-" data-view-context="top-level-view" href="/webinar-recordings/2018-12-06-value-initiative-volunteer-health-care-catalysts-hospital-volunteers">View Webinar</a></div> Thu, 06 Dec 2018 15:56:30 -0600 Volunteers Improving the Patient Experience with Volunteers Hospital volunteers can work collaboratively with Patient Experience teammates to improve value for patients. Understanding how to integrate empathy into the patient experience can develop a culture for empathy and patient-centered care in your hospital. In this virtual workshop, learn how volunteers can lead the way to accelerate healthy outcomes for patients, caregivers and communities. Speakers: <ul> <li>Chris Perez Director, Volunteer Services Atrium Health</li> <li>Todd Ross Governance and Operations Manager Association for Health Care Volunteer Resource Professionals</li> </ul> Your browser does not support the video tag. Thu, 06 Dec 2018 15:56:23 -0600 Volunteers AHA honors 19 hospital volunteer programs /news/headline/2018-10-08-aha-honors-19-hospital-volunteer-programs The AHA recently presented 2018 Hospital Awards for Volunteer Excellence to four extraordinary hospital volunteer programs for their positive impact on patients, hospitals, health systems and communities. The recipients are: Family Caregivers of Mercy, Mercy Medical Center, Cedar Rapids, Iowa; HSHS St. Joseph Community Garden, HSHS St. Joseph Hospital, Chippewa, Wis; Tackle Kids Cancer, Hackensack Meridian Health, Hackensack, N.J.; and Trauma Survivors Network, The MetroHealth System, Brooklyn Heights, Ohio. The awards were presented at the Association for Health Care Volunteer Resource Professionals annual conference in Chicago. AHVRP is an AHA professional membership group for health care volunteer services, retail operations and related support services disciplines. For more on the award recipients and 15 finalists, see the AHA <a href="/press-releases/2018-10-08-aha-honors-nineteen-hospital-volunteer-driven-programs">news release</a>. Mon, 08 Oct 2018 14:27:27 -0500 Volunteers AHA Honors Nineteen Hospital Volunteer-Driven Programs /press-releases/2018-10-08-aha-honors-nineteen-hospital-volunteer-driven-programs WASHINGTON (October 8, 2018) – The �� Association (AHA) honored 19 hospital volunteer programs with its Hospital Awards for Volunteer Excellence (HAVE). The AHA HAVE Awards Program is in its 35th year and highlights the extraordinary efforts of volunteers and volunteer programs, as well as the value and positive impact their contributions have on the patients, hospitals, health systems, staff and communities they serve. &nbsp; The recipients fall into four categories: community service programs, community outreach and/or collaboration programs, fundraising programs, and in-service hospital volunteer programs. Recipients of this year’s prestigious awards hail from Iowa, Ohio, New Jersey and Wisconsin. Representatives from these programs received their awards at the 35th Annual HAVE Awards Breakfast on Sunday, Sept. 30, during the 50th annual Association for Health Care Volunteer Resource Professionals (AHVRP) conference in Chicago. An additional 15 hospitals were recognized as 2018 HAVE finalists. &nbsp; For more information on the 2018 HAVE awards, please contact Ursula Pawlowski at <a href="mailto:upawlowski@aha.org">upawlowski@aha.org</a>. &nbsp; The 2018 HAVE recipients and finalists are: &nbsp; Community Service &nbsp; Winner <ul> <li class="Pa12">Family Caregivers of Mercy, Mercy Medical Center, Cedar Rapids, Iowa </li> </ul> Finalists <ul> <li class="MsoNoSpacing">Integris Grove Hospital Volunteer Auxiliary-Souper Bowl Saturday, Integris Grove Hospital, Integris Health, Oklahoma City</li> <li class="MsoNoSpacing">Moore County: They Immunize Kids Early (MCTIKE), First Health of the Carolina, Inc., Pinehurst, N.C. </li> <li class="MsoNoSpacing">Morris Hospital Patient Transportation Program, Morris Hospital &amp; Healthcare Centers, Morris, Ill. </li> <li class="MsoNoSpacing">Munroe Auxiliary Healthy Home, Munroe Regional Medical Center, Ocala, Fla. </li> </ul> &nbsp; Community Outreach/Collaboration &nbsp; Winner <ul> <li class="Pa12">HSHS St. Joseph Community Garden, HSHS St. Joseph Hospital, Chippewa, Wis.</li> </ul> Finalists <ul> <li>Flu Clinic Volunteer Program, Enloe Medical Center, Chico, Calif.</li> <li>Grand River Meals on Wheels, Grand River Health, Rifle, Colo. </li> <li>The H.O.P.E Program/Having an Opportunity to Prepare for Employment, Yale New Haven Hospital, New Haven, Conn. </li> <li>Winchester Medical Center Hurst Hospitality House, Winchester Medical Center, Winchester, Va. </li> </ul> &nbsp; Fundraising &nbsp; Winner <ul> <li class="Pa12">Tackle Kids Cancer, Hackensack Meridian Health, Hackensack, N.J.</li> </ul> Finalists <ul> <li class="MsoNoSpacing">Art in the Barn, Advocate Good Shepard Hospital, Barrington, Ill.</li> <li class="MsoNoSpacing">Glitz Gala Jewelry Auction, Hannibal Regional Healthcare System, Hannibal, Mo. </li> <li class="MsoNoSpacing">UnityPoint Health Des Moines, Iowa Lutheran Hospital Auxiliary Not New Shop, UnityPoint Health Des Moines, Des Moines, Iowa </li> <li class="MsoNoSpacing">Volunteer Memorial Day Program, Peconic Bay Medical Center, Northwest Health, Riverhead, N.Y. </li> </ul> &nbsp; In-Service &nbsp; Winner <ul> <li>Trauma Survivors Network, The MetroHealth System, Brooklyn Heights, Ohio </li> </ul> Finalists <ul> <li>Art Therapy Program, The Medical Center, Navicent Health, Macon, Ga. &nbsp;</li> <li>OR Suite Volunteer, Mayo Clinic, Jacksonville, Fla. </li> <li>Reiki for Staff Volunteer Program, The Valley Hospital, Ridgewood, N.J.</li> </ul> &nbsp; &nbsp; Contact:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp; &nbsp; Marie Johnson, 202-626-2351, <a href="mailto:mwatteau@aha.org">mjohnson@aha.org</a> Colin Milligan, 202-638-5491, <a href="mailto:cmilligan@aha.org">cmilligan@aha.org</a> &nbsp; ### &nbsp; About the �� Association The AHA is a not-for-profit association of health care provider organizations and individuals that are committed to the improvement of health in their communities. The AHA is the national advocate for its members, which include nearly 5,000 hospitals, health care systems, networks and other providers of care. Founded in 1898, the AHA provides education for health care leaders and is a source of information on health care issues and trends. For more information, visit the AHA website at <a href="http://www.aha.org">www.aha.org</a>. &nbsp; About the Association for Health Care Volunteer Resource Professionals Founded in 1968, the Association for Health Care Volunteer Resource Professionals (AHVRP), a professional membership group of the �� Association (AHA), is the premier membership society for health care volunteer services, retail operations and related support services disciplines. AHVRP provides timely and critical support through thought leadership, learning and knowledge sharing, professional development, certification, recognition for personal and professional achievements, networking, collaboration and advocacy resources for leaders in health care volunteer management as well as auxiliary leaders, volunteers, students, faculty and retirees who are interested in issues relate to healthcare volunteer resources, retail operations and advocacy. &nbsp; &nbsp; &nbsp; &nbsp; Mon, 08 Oct 2018 13:11:19 -0500 Volunteers Baptist Hospitals of Southeast Texas - Volunteer Pharmacy Courier Program /case-studies/2018-06-14-baptist-hospitals-southeast-texas-volunteer-pharmacy-courier-program <div class="container row"><div class="row"><div class="col-md-10"><a href="/system/files/2018-06/2018-value-initiative-case-study-boston-medical-center.pdf" data-entity-type="file" data-entity-uuid="0809030e-cbd7-442c-89db-a0c68e6d86f3"><img class="hidden-xs pull-left thumbnail" src="/sites/default/files/inline-images/baptisthospitalsvolunteerstvi.jpg" data-entity-uuid="313ed9b7-b66c-46b2-9610-6cc714fcabb2" data-entity-type="file" alt="Baptist Hospitals of Southeast Texas Volunteers" width="495" height="347"></a>In response to frustration by patients, nurses and pharmacy staff regarding timely delivery of medications to nursing units, Baptist Hospitals of Southeast Texas implemented a volunteer pharmacy courier program. The program decreases wait times for patients to receive their medications and allows the nursing staff to spend more time at the bedside.Read the <a href="/system/files/2018-06/TVI_TX_Baptist_Hospitals_OpsSol_Rx_Courier.pdf">case study below</a> to learn more.</div></div></div> Thu, 14 Jun 2018 11:04:46 -0500 Volunteers Engaging Health Care Volunteers to Pursue the Triple Aim /issue-landing-page/2018-03-15-engaging-health-care-volunteers-pursue-triple-aim <h2>Introduction</h2>Health care is changing as never before. New reimbursement models, pressure to reduce costs, increased emphasis on prevention and relentless focus on the patient experience and clinical outcomes require attention to patients and families in new ways.As hospitals, health systems and other providers navigate this evolution, health care volunteers stand out as key contributors in the success of pursuing the Triple Aim, a framework developed by the Institute for Healthcare Improvement that outlines an approach for maximizing the performance of the health care system. The intent is that every activity or process be aligned with these three domains:<ul><li>Improving the patient experience of care (including quality and satisfaction);</li><li>Improving the health of populations; and</li><li>Reducing the per-capita cost of health care.</li></ul>High-performing health care organizations are striving to adhere to these principles as they seek to best serve their patients, families and communities.This resource showcases how Volunteer Services strategically supports the Triple Aim. The information comes from interviews with volunteers, auxilians, directors of volunteer services and chief executive officers, who shared critical success factors in engaging volunteers in these efforts. It features case examples depicting how volunteers support the Triple Aim, including programs dedicated to:<ul><li>Reducing avoidable readmissions</li><li>Improving the patient experience</li><li>Improving HCAHPS scores</li><li>Enhancing community engagement</li><li>Improving quality</li><li>Increasing health care access</li><li>Lowering health care costs</li><li>Improving patient safety</li></ul> Thu, 15 Mar 2018 10:25:24 -0500 Volunteers 2017 HAVE Winners /websites/2017-12-12-2017-have-winners <div class="outlineContent clearfix wide"><div class="clearfix"><h2 class="text-align-center">2017 HAVE Award Winners</h2><hr><h3>Community Service Programs</h3><h4>Camp Charlie</h4>Abington-Jefferson Health Willow Grove, PA Margaret McGoldrick, PresidentCamp Charlie is a free expressive arts bereavement camp run by the volunteers and staff of Safe Harbor, Abington-Jefferson Health’s peer support program for grieving children, teens and families. The five-day camp for youth who have lost a parent or sibling is an intensive experience for healing held each June featuring activities related to music, art, drama and movement. The curriculum focuses on four tasks of grieving: acknowledging the death, saying good-bye, reliving memories and memorializing loved ones. In the first 10 years, Camp Charlie, which began in 2007, served 550 grieving children and teens. The first camp had 33 participants. In 2016, with the help of 30 volunteers, the camp served 65 campers and peer buddies. After attending the camp, 96 percent of the children and teens reported feeling more hopeful about the future and 79 percent indicate it is easier to talk to their families about the death of their loved ones. Many shy, unsure campers have found new friends and courage through the gentle support of their teen buddies. Campers leave camp knowing they are not alone in their grief, recognizing that despite continuing to miss their loves ones, it is okay to be a child who laughs and plays.<hr><h3>Community Outreach and/or Collaboration</h3><h4>AOMC Poison Prevention Program</h4>Arnot Ogden Medical Center Elmira, NY Dr. Robert Lambert, President and CEOVolunteers empower young children to take an active role in personal safety through education presented in pre-K, kindergarten and first grade classrooms. Through an enthusiastic presentation of a simple message, the volunteers aim to leave every child with a lifetime reminder: “If you don’t know what it is, stay away.” The curriculum was created at the prompting of emergency department nurses at a time when accidental child poisoning was more prevalent. Since the Poison Prevention Program was launched in 1994, the curriculum has reached more than 68,000 children through 3,700 presentations. A hospital volunteer and former educator incorporated poison prevention messages into an original story featuring fictional characters: “Twitch and Twiggle Learn to Stay Away from Poison.” The stories and activities include warnings not only about drinking under-the-sink poisons and pills, but also laundry detergent pods and e-cigarette flavorings. In the 1950s, an average of three child poisonings was reported in the area per week. In 2015, Arnot Health recorded no cases for the entire year.<hr><h3>Fundraising</h3>Friends of the Heart Doylestown Health Doylestown, PA Jim Brexler, President and CEOFriends of the Heart Institute is an all-volunteer organization consisting of dedicated community members and caregivers who are committed to ensuring patients and their loved ones have access to the very best cardiac and vascular care close to home. Since its founding in 1978, Friends of the Heart Institute raised more than $1.6 million for state-of-the-art medical and surgical equipment, for patient-friendly exercise equipment used for cardiac rehabilitation, and for staff training and continuing education for the cardiac and vascular clinical teams. Friends of the Heart Institute also focuses on community wellness and prevention by funding “Walk With A Doc,” a monthly exercise program which encourages physical activity and community camaraderie. Friends of the Heart Institute raises funds through annual memberships, donations and special fundraising events like the popular spring Heart Brunch, now in its 17th year, and the always-fun Cardiac Cook-Off, which pits teams of cardiologists and local top chefs against each other in a heart-healthy friendly competition.<hr><h3>In-Service Hospital</h3><h4>Hospital Elder Life Program (HELP)</h4>Clara Maass Medical Center Belleville, NJ Mary Ellen Clyne, President and CEOHELP volunteers engage with patients ages 70 and older to prevent cognitive and functional decline. After staff assess the patients for their risk of cognitive/physical decline utilizing evidence-based screening tools, individualized interventions are implemented. Patients are screened for falls, pressure ulcers, frailty, disorientation and incontinence. Volunteers then engage the patients in activities related to cognitive orientation, therapeutic techniques (board games, relaxation and music therapy), mobilization and range of motion exercises, hearing and vision aids, feeding assistance and fluid repletion. In a recent two-year period, 577 patients were enrolled in HELP. With the volunteers’ assistance, 48 percent of the patients improved their baseline functioning and 45 percent maintained it. In addition to aiding the patients physically, HELP volunteers often establish an emotional connection with the patients, alleviating their anxieties and fears of the unknown. The program has volunteers with many of the backgrounds, languages, cultures and religions as the patients. Some 19 HELP volunteers donate 150 hours per week working with patients. Many of the volunteers are students, who use their volunteer service as a means of exploring health careers.<hr><h2 class="text-align-center">2017 HAVE Award Finalists</h2><h3>Community Service</h3><h4>Literacy Bags for Students and Families</h4>Mercy Hospital Northwest Arkansas Rogers, AR Eric Pianalto, PresidentVolunteers distribute “Literacy Bags and Students and Families” to first graders to help maintain literacy skills during the summer break. The bags include books, puppets, pencil pouches, crayons, pencils, pencil sharpeners, erasers and activity books activity books. Volunteers hand sew the bags, puppets and pencil pouches. In the first three years, some 180 bags were distributed. The hospital auxiliary conducts fundraising events to provide funds for the supplies.Contact Christy Blackshear at cblack58@hotmail.com or 479-659-4436<h4>Step by Step</h4>New York-Presbyterian Brooklyn Methodist Hospital Brooklyn, NY Dr. Richard Liebowitz, PresidentThe goal of Step by Step is to empower parents and caregivers of children ages 9 months to 30 months with knowledge to increase early identification and intervention of children with developmental delays and autism spectrum disorders. Trained volunteers share learning tools, such as checklists, during one-on-one visits with parents and caregivers in the waiting area of the outpatient pediatric clinic. The discussion is an effective way to help gauge where children are in meeting developmental milestones, shape possible questions or concerns for parents to make the most of their doctor visits, and provide parents with knowledge and charts they can use to follow their child’s growth at home. The program was developed in collaboration with physicians and a literacy alliance. In a recent year, volunteers saw almost 600 patients. An evaluation concluded that almost half the parents and caregivers who participated increased their understanding of developmental milestones.Contact Wendy Froede at wlf9001@nyp.org or 718-780-5399<hr><h3>In-Service</h3><h4>“At Your Service” Volunteer Intern Program</h4>Temple University Hospital Philadelphia, PA Verdi J. DiSesa, MD, MBA, President and Chief Executive OfficerTemple University Hospital’s (TUH) “At Your Service (AYS)” Volunteer Intern Program was developed in 2014 to improve patients’ and their families’ perceptions of staff responsiveness and in turn, increase HCAHPS Responsiveness of Staff Domain scores. TUH partnered with Temple University to recruit students with healthcare-related majors to become volunteer interns. Volunteers serve as nurse extenders on all inpatient units by answering call bells and proactively rounding in both inpatient and outpatient areas. Volunteers respond to patient requests and partner with the care team to escalate clinical requests. As a result, HCAHPS Responsiveness of Staff Domain scores have seen a statistically significant increase since the program began. The demand for more AYS Volunteer Interns continues to grow; the program expanded from 50 volunteer interns in 2015 to 80 volunteer interns in 2017. The program has even expanded to other hospitals within the Temple University Health System and has been nationally recognized many times as an innovative, industry best practice.Contact Danielle London at Danielle.London@tuhs.temple.edu or 215-707-3219<hr><h3>Fundraising</h3><h4>Tree of Life Campaign</h4>Marshall Browning Hospital Du Quoin, IL Dan Eaves, Chief Executive OfficerSince 1996, The Marshall Browning Hospital Auxiliary has invited the community to make donations in memory of or in honor of loved ones. Each donation is recognized by lighting a bulb on the Christmas tree on the hospital grounds. Donations made to the Tree of Life Campaign are designated each year to purchase equipment to maintain and/or improve on the health services offered to the patients of Marshall Browning Hospital. The campaign has raised approximately $400,000 for the hospital.Contact Lucille Smith at lucillesmith024@gmail.com or 618-542-1042.<h4>The Second Hand Rose Thrift Store</h4>Valley County Health System Ord, NE Nancy Glaubke, Chief Executive OfficerVolunteers operate an all-volunteer thrift store in this rural county seat, which has a population of 2,100. Proceeds from sales help purchase equipment for the hospital. Between 2005 and 2016, more than $240,000 was donated to the hospital. Volunteers clean, wash, mend and repair all donated items before they go on sale. The store is open six days a week.Contact Becky Ries at bries@valleycountyhealthsystem.org or 308-728-4299<hr><h3>Community Outreach and/or Collaboration</h3><h4>Dementia Friendly Business Initiative</h4>HSHS St. Joseph’s Hospital Chippewa Falls, WI Joan Coffman, President and Chief Executive OfficerThe goal of the Dementia Friendly Business Initiative is to educate local businesses on how to provide the best possible customer service for patrons afflicted with dementia or Alzheimer’s disease. Some 18 trained volunteers educate the business community, such as restaurant staff and hair stylists, on how to recognize signs of dementia and support customers with compassion and understanding. The initiative is a Wisconsin community outreach collaborative involving the Partners of HSHS St. Joseph’s Hospital, the Chippewa County Department of Aging, Disabilities and Resource Center, Chippewa Falls Main Street Association and the Alzheimer’s Association. It began at the request of a Partner member whose daughter was diagnosed with early-onset dementia. The volunteers’ efforts helped result in a state grant to support part-time staff to coordinate local trainings.Contact Brandalee Sikora at brandalee.sikora@hshs.org or 715-717-7439</div><div class="ie">&nbsp;</div></div> Tue, 12 Dec 2017 03:00:00 -0600 Volunteers Volunteers and Auxiliary Leaders /issue-landing-page/2017-12-11-volunteers-and-auxiliary-leaders <div class="outlineContent clearfix wide"><div class="clearfix"><table bgcolor="#f0f0f0" border="0" bordercolor="#ebebeb" cellpadding="3" cellspacing="0" width="100%"><tbody><tr><td><h4 class="table" align="left"><a href="/issue-landing-page/2017-12-11-committee-volunteers">Committee on Volunteers</a></h4></td></tr></tbody></table><table align="center" bgcolor="#f0f0f0" border="0" bordercolor="#ebebeb" cellpadding="3" cellspacing="0" width="100%"><tbody><tr><td valign="middle"><h4 class="table" align="left"><a href="/issue-landing-page/2017-12-11-state-auxiliary-leaders-sals">State Auxiliary Leaders (SALs)</a></h4></td></tr></tbody></table><table align="center" bgcolor="#f0f0f0" border="0" bordercolor="#ebebeb" cellpadding="3" cellspacing="0" width="100%"><tbody><tr><td valign="middle"><h4 class="table" align="left"><a href="/websites/2017-12-11-aha-hospital-awards-volunteer-excellence-have">Hospital Awards for Volunteer Excellence (HAVE) Awards</a></h4></td></tr></tbody></table><table align="center" bgcolor="#f0f0f0" border="0" bordercolor="#ebebeb" cellpadding="3" cellspacing="0" width="100%"><tbody><tr><td valign="middle"><h4 class="table" align="left"><a href="/issue-landing-page/2017-12-11-engaging-health-care-volunteers-pursue-triple-aim">Engaging Health Care Volunteers to Pursue the Triple Aim </a>– New!</h4></td></tr></tbody></table><table align="center" bgcolor="#f0f0f0" border="0" bordercolor="#ebebeb" cellpadding="3" cellspacing="0" width="100%"><tbody><tr><td valign="middle"><h4 class="table" align="left"><a href="/issue-landing-page/2017-12-11-case-examples-volunteers-transforming-health-care">Case Examples of Volunteers Transforming Health Care</a></h4></td></tr></tbody></table><table align="center" bgcolor="#f0f0f0" border="0" bordercolor="#ebebeb" cellpadding="3" cellspacing="0" width="100%"><tbody><tr><td valign="middle"><h4 class="table" align="left"><a href="http://link.videoplatform.limelight.com/media/?channelId=eddcea3e1a864d178f15d9695a7694fa&amp;width=544&amp;height=381&amp;playerForm=516e66ade3044023993b820795bf9a66&amp;deepLink=true" target="_blank">Volunteer Engagement Video</a></h4></td></tr></tbody></table>As health care transforms to better meet the needs of patients and communities, volunteers play a strategically critical role in supporting that evolution.This video highlights the breadth and scope of health care volunteer efforts and their impact on improving health in communities all across the country.Feel free to use this video in a variety of settings:<ul><li>Recruitment efforts</li><li>Volunteer appreciation events</li><li>Websites/newsletters</li><li>Community outreach</li><li>Meetings with administrators</li><li>Orientation and training</li><li>View the video by clicking on the <a href="http://link.videoplatform.limelight.com/media/?channelId=eddcea3e1a864d178f15d9695a7694fa&amp;width=544&amp;height=381&amp;playerForm=516e66ade3044023993b820795bf9a66&amp;deepLink=true">video</a> player below, visit AHA's <a href="https://www.youtube.com/watch?v=B49EpGsICkI&amp;list=UU4D02WtzbawS64WfQ3UrZ6g">YouTube channel</a>, or download and save the video file to your computer by <a href="https://aha.box.com/powerofonevideo">clicking here</a>.</li></ul><a href="https://www.youtube.com/watch?v=B49EpGsICkI&amp;list=UU4D02WtzbawS64WfQ3UrZ6g">View the video on the AHA Channel on YouTube.</a><hr>For more information, please contact Ursula Pawlowski, AHVRP Governance and Operations Manager, at <a href="mailto:upawlowski@aha.org">upawlowski@aha.org</a>.</div><div class="ie">&nbsp;</div></div> Mon, 11 Dec 2017 00:00:00 -0600 Volunteers State Auxiliary Leaders (SALs) /issue-landing-page/2017-12-11-state-auxiliary-leaders-sals <div class="outlineContent clearfix "><div class="clearfix">State Auxiliary Leaders (SALs) are the presidents, president-elects and legislative chairs from state volunteer and auxiliary associations. These associations guide their states' volunteer programs; lead effective volunteer involvement in grassroots advocacy to increase volunteer action, awareness and involvement; identify and develop educational material and programs that meet the needs of their members; and enhance communication among members and their healthcare governing boards, management, and hospital staff.<hr><a href="/content/17/17salroster.pdf">Roster</a><a href="/content/14/salfaq.pdf">FAQs</a><a href="/content/13/salupdateform.doc">Update Form</a><a href="/about/volunteers/saleducation.shtml">Education</a>Insights Newsletter<ul><li><a href="/content/17/17winter-volunteernews.pdf">Winter 2017</a></li><li><a href="/content/16/16summer-volunteernews.pdf">Summer 2016</a></li><li><a href="/content/16/15fallinsightsnewsletter.pdf">Fall 2015</a></li><li><a href="/content/15/15salinsights.pdf">Summer 2015</a></li><li><a href="/content/14/14fallinsightsnews.pdf">Fall 2014</a></li><li><a href="/about/volunteers/insights/Insights_Newsletter_Summer_2014_062614.html">Summer 2014</a></li></ul>Resources<ul><li><a href="/system/files/2018-03/17engagingvolunteerstripleaim.pdf">Engaging Health Care Volunteers to Pursue the Triple Aim</a> – New!</li><li><a href="/content/14/salcaseexamples.pdf">Case Examples of Volunteers Engaging With Nursing</a></li><li><a href="http://www.ahanews.com/">AHA News Now</a></li><li><a href="http://www.advancinghealthinamerica.org/">Advancing Health in America</a></li></ul>Advocacy<ul><li><a href="http://www.protecthealthcare.org">Coalition to Protect America’s Health Care</a></li></ul><hr>For more information, please contact Ursula Pawlowski, AHVRP Governance and Operations Manager, at <a href="mailto:upawlowski@aha.org">upawlowski@aha.org</a>.</div><div class="ie">&nbsp;</div></div> Mon, 11 Dec 2017 00:00:00 -0600 Volunteers Committee on Volunteers /issue-landing-page/2017-12-11-committee-volunteers <div class="outlineContent clearfix "><div class="clearfix">The Committee on Volunteers, a specialty committee of the Board, is concerned with the roles, responsibilities, and services of organized volunteers and auxilians, as well as the community perspective they provide for the health care field. The committee supports the AHA mission and policy agenda by its activities in public policy development; participating in AHA grassroots advocacy; providing the Association with the benefit of its community perspective on issues related to the health care field; and serving as the selection committee for the AHA's Hospital Awards for Volunteer Excellence (HAVE Awards).<hr><a href="/system/files/2018-01/17covfactsheet.pdf">Fact Sheet</a><a href="/system/files/2018-01/16covfaq.pdf">FAQs</a><a href="/system/files/2018-01/17covroster.pdf">Roster</a><a href="/system/files/2018-01/17covbios.pdf">Member Bios</a><hr>For more information, please contact Ursula Pawlowski, AHVRP Governance and Operations Manager, at <a href="mailto:upawlowski@aha.org?subject=Request for more information on COV from AHA.org">upawlowski@aha.org</a>.</div><div class="ie">&nbsp;</div></div> Mon, 11 Dec 2017 00:00:00 -0600 Volunteers