Age-Friendly Health Systems

Age-Friendly Health Systems / en Mon, 28 Apr 2025 21:11:25 -0500 Tue, 18 Feb 25 11:29:53 -0600 Age-Friendly Health Systems Interest Form | Center /center/age-friendly-health-systems/interest-form Tue, 18 Feb 2025 11:29:53 -0600 Age-Friendly Health Systems Preparing for the Future: How the Age-Friendly Health Systems Initiative is Transforming Care for America's Aging Population /advancing-health-podcast/2024-12-02-preparing-future-how-age-friendly-health-systems-initiative-transforming-care-americas 30 years from now, it's projected that nearly one quarter of America's population will be age 65 or older. To mitigate potential care gaps, the Age-Friendly Health Systems Initiative was created to improve health care for older adults. In this conversation, Dave Eaker, geriatric program coordinator at Atrium Health, and Shannon Morton, assistant vice president of patient care services at Atrium Health Cabarrus, discuss the reasons the organization made the jump to join the Initiative, the infrastructure being developed across the system, and the difference it's made for the aging population.Learn more about the <a href="/center/age-friendly-health-systems" title="Age-Friendly Health Systems">Age-Friendly Health Systems</a> initiative.<hr><div></div> <details class="transcript"> <summary> <h2 title="Click here to open/close the transcript."> View Transcript &nbsp; </h2> </summary> 00:00:00:11 - 00:00:22:04 Tom Haederle Hospitals and health systems are continually advancing innovation and using technology to transform patient care and improve health outcomes. Examples include better methods of collecting and organizing mountains of data, as well as partnering with universities to advance research. Artificial intelligence plays an ever-growing role as well, a trend that many leaders in the field consider the only way forward 00:00:22:05 - 00:00:44:07 Tom Haederle in a time of diminishing resources. Will the wider use of innovative tech make care more impersonal and put a damper on the human connection between patients and their doctors? Experts say no. In fact, just the opposite. 00:00:44:10 - 00:01:07:12 Tom Haederle Welcome to Advancing Health, the podcast of the �� Association. I'm Tom Haederle with AHA communications. In this month's Leadership Dialogue series podcast hosted by Dr. Joanne Conroy, CEO and President of Dartmouth Health and the 2024 board chair of the �� Association, we learn how Banner Health has gone all in with its commitment to embracing technological innovation. 00:01:07:15 - 00:01:20:05 Tom Haederle Artificial intelligence and other technologies can relieve caregivers of many of the tedious aspects of their jobs, freeing up precious time to spend building relationships with their patients and greatly increasing patient satisfaction. 00:01:20:07 - 00:01:46:15 Joanne Conroy, M.D. Thank you for joining us today for another AHA Leadership Dialogue discussion. It's great to be with you. I'm Joanne Conroy, CEO and president of Dartmouth Health and the current chair of the �� Association Board of Trustees. I'm looking forward to our conversation today with my colleague Amy Perry, president and CEO of Banner Health. That's headquartered in Phoenix, Arizona. 00:01:46:17 - 00:02:19:03 Joanne Conroy, M.D. Amy has a passion for innovation and research and has embraced Banner's mission of making health care easier so life can be better. Her career has been spent championing a people-first approach to health care. And as you'll hear, that approach extends to innovation and research that will make care better. Banner is a not for profit health system with 33 hospitals, including academic medical centers that provide access and health care services to over six states. 00:02:19:06 - 00:02:42:21 Joanne Conroy, M.D. And it is so well-suited to advancing innovation and research that improves the lives of patients, families and the communities that it serves. What is the role do you think that technology plays? Because I know Banner is investing big in technology to kind of help us move from aspiring to deliver greater value to actually doing it. 00:02:42:23 - 00:03:11:21 Amy Perry Yeah, I think it's the only way forward for us because we need to do things dramatically different. We don't see the reimbursement moving at the rate that it costs us to deliver the care that we need to. And at Banner, and I'm sure similar to other nonprofits, we deliver $760 million in free care and uncompensated services a year so, three quarters of $1 billion dollars, 00:03:11:23 - 00:03:38:17 Amy Perry how do you make up that kind of difference? And we're going to try to do it through technological innovation. So our board has agreed to put aside $1 billion dollars, that's a really big amount of money that we're planning to invest in technology. We're nine months into our strategy. And number one is, &nbsp;and it's no big surprise, it's really organizing our data. 00:03:38:20 - 00:04:05:01 Amy Perry And when you have a big health system like Banner that has really grown over the years, you find that there's a lot of data platforms that have been plugged in throughout the years. And so we need to create one data platform, and that's what we're working on right now. We are, you know, unifying our data fields pulling all of our -I mean, massive amounts of data. 00:04:05:03 - 00:04:36:16 Amy Perry We see 3.6 million unique lives every year. So you can imagine the data - that's more than 10 million encounters on an annual basis. So the amount of data that we need to manage is just extreme. So we need to do that. We need to have proper indexing. And with that platform, with that foundation, we believe we're going to be able to do all of the wonderful things that we hope we're going to be able to do with AI: 00:04:36:16 - 00:05:01:05 Amy Perry ambient listening, making it easier for our caregivers, letting our caregivers really work at the top of their license. So our technology plan is not only exciting. I think it's mandatory for our future sustainability, not just at Banner, but everywhere, because we're going to need to learn to work with less. 00:05:01:07 - 00:05:31:21 Joanne Conroy, M.D. When you think about data and using data to make the right clinical decisions, and then all the AI, generative AI, ambient listening, all the chat bots, things that you almost say replace vacancies with technology, how do you marry the two, and how would you describe that patient experience once you get that marriage of the data as well as the sexy generative AI? 00:05:31:24 - 00:05:37:26 Joanne Conroy, M.D. You know, having Hal in the room with you to guide you to care for your patients. 00:05:37:28 - 00:06:05:13 Amy Perry Yeah, it's a great, great point. First of all, I don't think we're really going to be replacing humans with technology any time soon. I think what we want to do is enhance the lives of the people that are providing the care, and allow them to work more efficiently so we can increase our access. You know, in Arizona, which is our largest market, it's one of the fastest growing cities in the US. 00:06:05:13 - 00:06:47:03 Amy Perry So just keeping up with the growth, what I'm hoping is that we can do more with the same number of people because we will, and not completely, but with less of a 1 to 1 addition, because we will be adding technology to make people's jobs more efficient. You know, I love ambient listening and having a one on one, eyeball to eyeball conversation that gets, you know, automatically absorbed into the chart, helps build and document and do all the tedious work that keeps our caregivers from being able to have that pure relationship with their patient, 00:06:47:05 - 00:07:21:22 Amy Perry that really gives them the joy that they came into medicine to have. And so I'm hoping that technology actually brings humans and our human interaction closer together, because it's doing the tedious work so our people can build the relationships that they care about. So, I just feel like all of this, including device integration, all of the fundamental things that we need to do to be able to improve eye contact, be able to improve the human experience. 00:07:21:22 - 00:07:26:09 Amy Perry And I think it's going to have a dramatic impact on patient satisfaction. 00:07:26:12 - 00:07:53:23 Joanne Conroy, M.D. Yeah. When we talk to our providers that are using the ambient technology, it is they're never going back, right? It's interesting. They initially say they it's a little bit more difficult because they're used to like filling out a framework. And now they're just having a conversation. So they have to kind of adjust their perspective a little bit. But they love it because it does 00:07:53:23 - 00:08:30:12 Joanne Conroy, M.D. just as you have said. It removes a lot of the tedious work. But there is tedious work that I think we're hoping that AI will do for us, you know, outside of the patient visit. And that is not only a back office billing where we've actually had AI in revenue cycle for years, but probably in writing code so all of our platforms will talk to each other, as well as actually getting patients to the right place, minimizing the number of calls that they have to make or people they have to talk to. 00:08:30:14 - 00:08:40:01 Joanne Conroy, M.D. Is there a downside to all the technology, though? Is there something that we should be concerned about and/or is Banner concerned about? 00:08:40:04 - 00:09:04:23 Amy Perry Absolutely. I think that the number one concern that we have is quality assurance. And so pretty much all of the AI that we've implemented, in fact, all of it has what we call humans in the loop. So we don't have any autonomous AI because we just are not confident with the data sources to make sure data in, data out. 00:09:04:25 - 00:09:33:20 Amy Perry So everything we do now does have, a quality assurance review, a human review, a make sure that we don't get too confident at this stage in the development that the technology is going to be right 100% at the time. So what we're really hoping is that it just elevates each of our abilities, whether it's in a business function or in a clinical function, but doesn't completely replace it. 00:09:33:22 - 00:10:11:06 Joanne Conroy, M.D. Talk a little bit about research. When I think about AI in research, I'm thinking it almost helps the patient kind of become a better patient, become more educated about the conditions they have, maybe access clinical trials if they're candidates for them and/or almost make every single interaction be kind of part of medical knowledge. But that's probably maybe overly simplistic as you look at really data and AI in research at Banner, what are your hopes for what that can do for you? 00:10:11:09 - 00:10:37:20 Amy Perry I think it'll have an incredible impact in a very good way. And you know, we have a very large relationship with the University of Arizona, three medical campuses and a lot of incredible researchers who need quality data to work through their ideas and to follow through in determining the potential for clinical trial candidates, things like that. 00:10:37:20 - 00:11:06:07 Amy Perry So our ability in the future, to be able to identify people who could benefit from a emerging technology and emerging drug and emerging treatment. I mean, I think we're going to be able to be so much more proactive because of the ability to have a computer scan all the data, find people that would be candidates for solutions that may not have existed when they were first diagnosed. 00:11:06:07 - 00:11:30:28 Amy Perry So I think that data, again, it all goes back to data, which is why that's the core of our technology plan and making sure that we're creating availability and access. Again, so much of this is access - to the trials that we currently have open, which is, you know, hundreds of trials through our relationships and through our amazing, principal investigators here. 00:11:30:28 - 00:11:54:09 Amy Perry And I'm sure you see the same thing, you know, working in an academic health system like you do. You know, just being able to match patients that could benefit from these emerging technologies. And that's just in and of itself, impossible without these kinds of data intervention bots, the kinds of things that are going to help us streamline that. 00:11:54:11 - 00:12:12:03 Amy Perry And then, of course, you know, the vaccine development, the kinds of things that were never even contemplated years ago are now facilitated with, you know, large processing, the ability to process just huge, large data models. So I could not be more excited. 00:12:12:05 - 00:12:37:11 Joanne Conroy, M.D. Yeah. You know, there are certain areas that just are hotbeds. I think our radiology, you know, they've been using AI for a long time. Maybe people are not aware of it, but almost a second set of eyes, on you know, every single image. And our pathologists, are you know, doing amazing things. And as our organization says, oh, we have to get our arms around artificial intelligence. 00:12:37:11 - 00:12:58:10 Joanne Conroy, M.D. And I feel like saying, hmm, it's out of the gate and halfway around the track already. And how do you actually support our researchers who are doing things &nbsp;at both of our institutions are amazing. I think the world that's facing us is going to be filled with technology and innovation, and we all just have to be a little bit nimble and open to change. 00:12:58:13 - 00:13:20:01 Joanne Conroy, M.D. But you are so well positioned to do that. So we want to thank you for sharing your valuable expertise and insights. You've had a remarkable career and have served in just an incredible array of payment systems that you're perfectly positioned to make a real impact at Banner in the six states that you serve. 00:13:20:05 - 00:13:22:25 Amy Perry I feel fortunate. So thank you. 00:13:22:29 - 00:13:36:14 Joanne Conroy, M.D. Well, thank you for doing everything you do, Amy. And until next time, thank everybody for tuning in. And I look forward to seeing you at next month's leadership dialogue. Have a great day. 00:13:36:17 - 00:13:43:24 Tom Haederle Thanks for listening to Advancing Health. Please subscribe and rate us five stars on Apple Podcasts, Spotify, or wherever you 00:13:43:26 - 00:13:44:27 Tom Haederle get your podcasts. </details> </div>--&gt; Mon, 02 Dec 2024 17:18:08 -0600 Age-Friendly Health Systems AHA podcast: Preparing for the Future — How the Age-Friendly Health Systems Initiative Is Transforming Care for America's Aging Population /news/headline/2024-12-02-aha-podcast-preparing-future-how-age-friendly-health-systems-initiative-transforming-care-americas In this conversation, Dave Eaker, geriatric program manager at Atrium Health, and Shannon Morton, assistant vice president of patient care services at Atrium Health Cabarrus, discuss the reasons the organization joined the Age-Friendly Health Systems Initiative, the infrastructure being developed across the system and the difference it has made for the aging population. <a href="/advancing-health-podcast/2024-12-02-preparing-future-how-age-friendly-health-systems-initiative-transforming-care-americas">LISTEN NOW</a> &nbsp;<div></div> Mon, 02 Dec 2024 15:50:41 -0600 Age-Friendly Health Systems Fellowship in Action | Next Generation Leaders Fellowship | Center /center/next-generation-leaders-fellowship/fellowship-action Thu, 21 Nov 2024 10:00:00 -0600 Age-Friendly Health Systems AHA podcast: Caring for the Aging Veteran — Age-Friendly Health Systems at the VHA /news/headline/2024-11-13-aha-podcast-caring-aging-veteran-age-friendly-health-systems-vha In this conversation, Kimberly Wozneak, national lead for age-friendly health systems at the Department of Veterans Affairs, discusses how the Veterans Health Administration is weaving four foundational age-friendly principles into its care to support the growing number of aging veterans. <a href="/advancing-health-podcast/2024-11-12-caring-aging-veteran-age-friendly-health-systems-veterans-health-administration-vha">LISTEN NOW</a><div></div> Wed, 13 Nov 2024 15:32:26 -0600 Age-Friendly Health Systems AHA podcast: The Work of Action Communities in Age-Friendly Health Systems /news/headline/2024-09-23-aha-podcast-work-action-communities-age-friendly-health-systems In this conversation, Rani Snyder, vice president, program at The John A. Hartford Foundation, discusses the importance of action communities in age-friendly care and why health organizations should use the tools they provide to build exceptional care frameworks. <a href="/advancing-health-podcast/2024-09-23-work-action-communities-age-friendly-health-systems">LEARN MORE</a><div></div> Mon, 23 Sep 2024 16:03:09 -0500 Age-Friendly Health Systems The Work of Action Communities in Age-Friendly Health Systems /advancing-health-podcast/2024-09-23-work-action-communities-age-friendly-health-systems Since 1982, The John A. Hartford Foundation has been a national leader in&nbsp;raising awareness and improving health care for older adults. In this conversation,&nbsp;Rani Snyder, vice president, Program at The John A. Hartford Foundation, discusses the importance of Action Communities in age-friendly care, and why health organizations should use the tools they provide to build exceptional care frameworks.<hr><div></div><div class="raw-html-embed"> <details class="transcript"> <summary> <h2 title="Click here to open/close the transcript."> View Transcript &nbsp; </h2> </summary> 00:00:00:12 - 00:00:35:01 Tom Haederle Just six years from now, by 2030, the Census Bureau projects that people age 65 and older will account for more than one fifth of the U.S. population. This game-changing statistic is driving society to rethink how it responds to the health concerns and needs of so many older adults. Fortunately, a movement across the country and spreading globally, known as age-friendly health systems, is here to help. 00:00:35:03 - 00:01:14:08 Tom Haederle Welcome to Advancing Health, the podcast from the �� Association. I'm Tom Haederle with AHA communications. Since the early 1980s, the John A. Hartford Foundation has been a national leader in improving health care for older adults. AHA has been a key partner in the movement. In today's podcast, Raahat Ansari, senior program manager for population health with AHA, is speaking with Rani Snyder, a vice president with the Foundation, to explore why health organizations of every type should consider participating in an action community and integrating the evidence-based principles of age-friendly health systems into their own care networks. 00:01:14:11 - 00:01:28:27 Raahat Ansari Thank you so much for being here with us today, Rani, and having worked with you and the John A. Hartford Foundation for many years, I would love for you to tell our listeners today a little bit about the vision and how this work got started. 00:01:28:29 - 00:02:03:17 Rani E. Snyder I would love to do that. Thank you, Raahat. The John A. Hartford Foundation has a very long history in funding in aging. So, we started our work specific to aging in health in 1982, which, if you think about it, means 42 years of funding specific to aging. So much of that work started with building geriatrics expertise in medicine and nursing and social work, interdisciplinary team care and ultimately also in a variety of models of care. 00:02:03:19 - 00:02:24:09 Rani E. Snyder Our current president, Terry Fulmer, came in about nine years ago. She brought me in shortly thereafter as the vice president for program, and she was really charged to move the needle. We built all this expertise, all these fantastic innovations, and they weren't spreading the way we really wanted to see them spread for the growing number of older adults in our country. 00:02:24:11 - 00:02:28:07 Raahat Ansari Interesting. We know there's a lot of work that needs to be done, but not enough happening to make it move. 00:02:28:09 - 00:02:49:28 Rani E. Snyder That's exactly right. So there was sort of a frustration on our part, because we had been in the field for all those years. You know, we celebrate longevity apparently also in our funding. There's a frustration with that know-do gap that exists when it comes to the best possible care for older people. So, we understood at that point that we needed to determine how to go big. 00:02:50:01 - 00:03:15:25 Rani E. Snyder We understood that the way to do that is to build on collaboration and partnerships. And so we partnered with the Institute for Health Care Improvement. We partnered with the �� Association and health systems themselves, in addition to the creators, the real leaders, of creating those evidence-based models and innovations to come up with what we now call age-friendly health systems. 00:03:15:27 - 00:03:40:11 Raahat Ansari Thank you. That is so amazing to hear, and it's always rejuvenating to hear how this work started and the importance of it, because we all know that this work is just so important. And, you know, one little anecdote that I'll just share is hearing from people participating in our action communities. Everybody knows someone who's getting older. Everyone cares about someone who's getting older and is getting older themselves. 00:03:40:14 - 00:04:00:01 Raahat Ansari So I think that's one other really big driver of this work that people will find a real connection to it. So, with that being said, the AHA has an Action Community coming up in September, and we're looking for folks to join us in that seven-month-long virtual Action Community. But I'd love to hear from you. Tell us, what's the selling point? 00:04:00:01 - 00:04:05:15 Raahat Ansari Why should an organization participate in the Action Community? What's the opportunity for them there? 00:04:05:21 - 00:04:28:00 Rani E. Snyder Absolutely. And I'm going to start by stepping a little, a half step back to say what an Action Community is. So, an Action Community is a seven-month process by which a health system can learn how to implement age-friendly health systems care in their system, in any given site of care, whether it's a hospital or clinic or a nursing home. 00:04:28:02 - 00:04:35:22 Rani E. Snyder So, we sometimes get a laugh out of the fact that it's free. The Action Community is free to join the community, but guess what? It's not really free. 00:04:35:22 - 00:04:36:21 Raahat Ansari That's so true. 00:04:36:24 - 00:04:54:24 Rani E. Snyder It's underwritten by the John A. Hartford Foundation, because we feel so passionately that this kind of care that is best care, best evidence-based care for older adults at any site of care, from the kitchen table to anywhere they go for their care and then back home again, wherever home may be, that we are willing to underwrite the cost. 00:04:54:25 - 00:05:17:01 Rani E. Snyder So, I would say to any health system that is considering the increasing number of older adults and some of the difficulties that come with best care for people who have oftentimes multiple and chronic complex needs. Don't leave that money on the table. We're putting it up, so they should really take advantage of this opportunity. And that's just one of the reasons; there are a whole host of reasons. 00:05:17:01 - 00:05:38:06 Rani E. Snyder Some of the others include the fact that there's really powerful peer-to-peer learning in the action communities, because there are teams from other sites of care and other health systems all across the country that sign up for an Action Community. There often are over 100 different individual units, team units, that are doing this work, and that's really cool. 00:05:38:07 - 00:05:51:22 Rani E. Snyder Also, there are a variety of other things that come with it. So, for example, there's coaching support along the way from, in this case, the �� Association. But there are also Action Communities that are put on by the Institute for Health Care Improvement. 00:05:51:23 - 00:05:51:24 Raahat Ansari That's right. 00:05:51:25 - 00:05:52:12 Rani E. Snyder And others. 00:05:52:12 - 00:05:53:26 Raahat Ansari State-based ones. 00:05:54:03 - 00:06:07:20 Rani E. Snyder Absolutely. So, there are a lot of ways to go about it. And we, the John A. Hartford Foundation, don't particularly care where you join as long as you do. It's just that the AHA Action Community that's coming up is perfect timing. 00:06:07:21 - 00:06:09:24 Raahat Ansari Exactly. It's all about the timing. 00:06:09:25 - 00:06:30:08 Rani E. Snyder Absolutely, absolutely. The upcoming Action Community for AHA starts in September. So, the other thing I want to reference, though, with regard to why would you want to join an Action Community, why would you want to participate in age-friendly health care and the movement that it has become? It really comes down to outcomes, and this is what is really important to so many hospitals. 00:06:30:08 - 00:06:36:29 Rani E. Snyder So, I'm going to speak across the board instead of citing a particular either site of care or health system. 00:06:37:00 - 00:06:43:24 Raahat Ansari I'm sure that's impossible to do because there's so many hospitals that have such good outcomes. But yes, we'd love to hear a general, a general sense. 00:06:43:24 - 00:06:54:23 Rani E. Snyder You are 100% right. 100% right. So, some of the kinds of outcomes we are hearing about are decreased length of stay. Do these sound like things that hospitals care about, decreased readmissions? 00:06:54:23 - 00:06:55:05 Raahat Ansari Right. 00:06:55:07 - 00:07:04:21 Rani E. Snyder The other one that's really interesting, and this is a little more anecdotal than some of the studies I've seen in individual sites, is we keep hearing of increased workforce satisfaction. 00:07:04:28 - 00:07:14:03 Raahat Ansari That's amazing because it's so important right now to the field in terms of retention and safety and just being healthy, and especially with Covid and the long hours. That is amazing. 00:07:14:03 - 00:07:40:18 Rani E. Snyder That's a winner right there. And we know it's something that hospitals and health systems everywhere are really aware of, really conscious and working on. And then there's this one really cool example of a health system that studied as a part of determining what the outcomes have been of their age-friendly health systems work, studied time given back to patients and families, in not having to go to extra appointments and not having to go for the readmissions, those kinds of things. 00:07:40:21 - 00:07:54:19 Raahat Ansari Oh, that is so powerful. And that just gets back to the Òwhat mattersÓ of this, right? As a part of one of the 4Ms, how do you want to spend your time and what matters to you and that that is so huge that you've got some time back to do the things that you love. 00:07:54:24 - 00:08:10:24 Rani E. Snyder Exactly. And to speak in sort of hospital parlance, you know, it's back to patient satisfaction. And that also matters very much to the, maybe not the bottom line; well, maybe the bottom line, but certainly to the reputational and other sort of assets of any health system organization. 00:08:10:27 - 00:08:30:18 Raahat Ansari That's right. That's amazing. So, with the age-friendly health systems work, we at the AHA have been doing this for a little while now. And the AHA has released a new initiative called the Patient Safety Initiative. And as a part of that, we're learning that we can expand this, and we can bring in folks from all levels of the hospital leadership. 00:08:30:18 - 00:08:54:27 Raahat Ansari And so, the one new area that we're looking into is including the board members. And how are you bringing them into the conversation? How are you leveraging their expertise and what they bring to the table? How are you leveraging that to advance the work of age-friendly within your organization? So, I know that you, congratulations, have recently become a committee member of the Mid Coast Hospital, which is part of MaineHealth, the elder and home care committee. 00:08:55:01 - 00:09:09:10 Raahat Ansari So, I know that you've been recently appointed to that. Can you tell us a little bit about what your plan is and what you would recommend other trustees to do to ensure that their hospital and health system is bringing age-friendly care to their organization? 00:09:09:12 - 00:09:31:01 Rani E. Snyder Absolutely. So, this is a hospital in my hometown, in my home state in Maine, Brunswick, Maine. And so I've joined this committee. And I think that it's really important as we're thinking about the numbers of older adults and the ways that we are serving them to ask the questions that both speak to the needs of a hospital or a health system. 00:09:31:01 - 00:09:52:25 Rani E. Snyder And that comes down again to things like lowering costs, improving safety, improving quality and that also serve the patients. So, I'm actually feel really fortunate because the committee I just joined, the elder and home care committee, has even before I came, decided to take on age-friendly, health-systems-based care for their nursing home, and they were in the process of doing that work. 00:09:52:26 - 00:09:53:25 Raahat Ansari Perfect timing. All about timing, right? 00:09:53:25 - 00:10:21:21 Rani E. Snyder Exactly, exactly. So, I don't even have to push it. But I can ask the kinds of questions that raise these issues so that hospitals and health systems and fellow board members are aware that these resources are out there. I mean, if we're talking about hospitals, we're talking about age-friendly health systems, as well as some of the other initiatives that our foundation supports and that are very complementary and integrated with age-friendly health systems like geriatric ED care. 00:10:21:21 - 00:10:49:12 Rani E. Snyder So, through the American College of Emergency Physicians and their accreditation for geriatrics EDs, or the American College of Surgeons Geriatric Surgery verification, which is another hospital-based program. So, if you're asking the kinds of questions that indicate that you're both looking at the bottom line, looking out for the hospital, but quite frankly aware of and understanding and pushing the importance of caring for the older people in that health system, you're basically it's a win-win or a win-win-win, It's a lot of wins. 00:10:55:00 - 00:11:14:24 Raahat Ansari Right, everybody wins. And I think that's a fantastic answer. And in that answer, I actually think I heard a little bit about the last point that I want to take to make sure that we touch on. And again, we've been working together for many years now. And when we started this work, we were really focused on the inpatient setting, which made sense, and we had a lot of impact there. 00:11:14:26 - 00:11:21:09 Raahat Ansari And I would just love for you to talk a little bit about how far we've come and the work that we still have left to do. 00:11:21:11 - 00:11:45:25 Rani E. Snyder Absolutely. And I really want to give credit here to our president, Terry Fulmer. This is very much her baby. I will say I was there at the very first meeting, but I am not the driver on this one. It's been so exciting to see that the ways that this work has taken off, the fact that the 4Ms of best evidence-based care for older adults is something that really has a lot of traction with both clinicians and the public. 00:11:45:25 - 00:11:59:10 Rani E. Snyder People understand what it means to ask, assess and track what matters to older people, to pay attention to medications, to focus on mobility as a measure of essentially function. 00:11:59:14 - 00:12:10:20 Raahat Ansari Sure. Isn't it so interesting how it just like, pulls everyone, to get like anybody, like you just said, that a provider or a patient, anybody can just easily latch onto it. It's super simple, I love that. But yes, please continue. 00:12:10:20 - 00:12:34:01 Rani E. Snyder Absolutely. Well, and the only one left that I haven't mentioned yet, is mentation, which is anything of the mind. You know, if you were a geriatrician, you'd be thinking of the 3Ds: dementia, delirium, depression, right? But really, it's anything cognitive. So, we started out our full group together with IHI and AHA and the others, started out thinking about it as a hospital-based possibility but very quickly realized that that was necessary but insufficient. 00:12:34:06 - 00:12:34:22 Raahat Ansari Correct. Yeah. 00:12:34:22 - 00:13:00:09 Rani E. Snyder And that older people get care that either helps or frankly can harm them in a whole host of settings. So, we, a couple of things have changed over the almost nine years, I'd say eight or nine years of this work. First of all, we just started a new expansion of the work that is systemwide. So up until now, through the Action Communities, a particular site of care might join. 00:13:00:09 - 00:13:24:07 Rani E. Snyder It might be a hospital unit, it might be an ambulatory clinic, it might be a nursing home, as I mentioned. And those sites are a single site. But what we're doing now is working with 30 systems that have volunteered, that have signed up because they see and feel the importance of this and have seen, quite frankly, some of the positive outcomes, to push it across all of the different settings ultimately in their systems. It's super exciting. 00:13:27:08 - 00:13:59:00 Raahat Ansari Yeah, and that's really interesting. And I think that's like one other key point for those who might not have participated in the age-friendly work to date is that this framework fits in any unit, and even being in a single organization, it could mean something very different based on from one unit to the next. And that's the whole point of this framework, is that it can be tailored to fit the needs of the unit in the organization, whether the type of setting you're in, you know, you had spoken about the hospital that you're working with is a little bit of a rural in a rural area. 00:13:59:00 - 00:14:14:12 Raahat Ansari You know, we also have critical access hospitals and, you know, within the rural areas, of course, and academic medical centers. So just this is literally tailored. You can tailor this to fit any care setting. So, and I think, you know, you mentioned that it's in the convenient care clinics. The CVS. 00:14:14:14 - 00:14:38:05 Rani E. Snyder Yes. Absolutely. Well so we're now moving to spread through all parts of the health system. So, we started with age-friendly health systems, with the geri-ED work that I mentioned and the surgery work, the geriatric surgery verification. Well, now we're talking about, as you mentioned, CVS minute clinics, all of the minute clinics in the country have been in the process for several years now of becoming age-friendly, which is super exciting. 00:14:38:05 - 00:14:59:06 Rani E. Snyder In addition, I mentioned nursing homes and ambulatory care settings. PACE sites. So, for folks who are not familiar with what PACE is, it's an acronym that stands for Programs of All-Inclusive Care of the Elderly. Really, it's everywhere. And in fact, there are crosswalks to some of the community-based organizations that are doing work in partnership now with health systems as well. 00:15:01:10 - 00:15:19:28 Raahat Ansari That is so amazing. And we could talk for hours, but I know we're at time. So just wanted to thank you one last time and pause to say if there are any other comments that you wanted to just give to our Action Community, people are thinking about joining or people who are well on their path, anything you additional you might want to share. 00:15:20:01 - 00:15:42:10 Rani E. Snyder I would love to. There are some other expansion areas that I didn't mention, so that includes things like age-friendly health systems for caregivers. So, caregivers are themselves a twofer, right? Because it's their health impacts not only themselves but also the person they're caring for. So, this is not just about the care recipient, but the person who's doing the work for them. 00:15:42:10 - 00:16:05:01 Rani E. Snyder And really working that in. The Veterans Administration is doing this work across the country. So, we're very excited about that. And we're really thinking through and implementing age-friendly care in home-based primary care. This is care for people who can't get out of their home to go to a primary care clinician of some sort. Hospital at home. 00:16:05:01 - 00:16:38:17 Rani E. Snyder So back to the hospital. But really thinking about that kind of hospital-level care at home for those people where it's appropriate, and many, many others are joining the movement. So, the last thing that I guess I'll say is that there are other funders, who have, who are increasingly joining this work as well. So, depending on where a health system is, there may be funders in your community that will help you to not just join an Action Community because we fund those, but to really implement the principles of age-friendly care, to measure the age-friendly care that they're implementing. 00:16:38:18 - 00:16:53:17 Raahat Ansari That's huge. So that data, right, not only helps the organization itself, it can help other teams that are looking, then thinking about it, to build that case and bring that back to their own organization. So, there's so much data out there. Be sure to look for it on all of our websites. 00:16:53:17 - 00:17:13:12 Rani E. Snyder You bet. Thank you. We're doing some work with UCSF to be sort of the national clearinghouse of some of that work, and to lead some of the evaluation and outcomes on the age-friendly health systems work. So, we invite everybody to join us. All we want, really, is to make sure that every older adult, everywhere they are, gets the best possible care. 00:17:13:19 - 00:17:16:14 Raahat Ansari I love that. Thank you. Thanks for being here with us today. 00:17:16:15 - 00:17:17:24 Rani E. Snyder My pleasure. 00:17:17:27 - 00:17:26:08 Tom Haederle Thanks for listening to Advancing Health. Please subscribe and rate us five stars on Apple Podcasts, Spotify or wherever you get your podcasts. </details> </div> Mon, 23 Sep 2024 08:23:27 -0500 Age-Friendly Health Systems Improving Health for Older Adults: Chicago South Side Success Story /webinar-recordings/2024-08-12-improving-health-older-adults-chicago-south-side-success-story <div class="container"><div class="col-md-6">This webinar highlights how the SHARE Network — a partnership between UChicago Medicine, other health care organizations and community-based organizations —successfully supports healthy aging initiatives and a resource network for adults 65 and older living in Chicago’s South Side neighborhoods. Recognized as an Age-Friendly Health System, UChicago Medicine has improved health outcomes for older adult patients in areas related to medications, mobility, mentation and “what matters” (to patients and their families).More than 4,000 care sites, including hospitals and health systems, ambulatory care, long-term care and post-acute care, have been recognized as <a href="/center/age-friendly-health-systems" title="Age-Friendly Health Systems">Age-Friendly Health Systems</a>.<div><a class="btn btn-primary btn-wide" href="/center/age-friendly-health-systems" title="Age-Friendly Health Systems">Learn More</a></div></div><div class="col-md-6"><div class="embed-responsive embed-responsive-16by9"></div></div></div> Mon, 12 Aug 2024 10:57:20 -0500 Age-Friendly Health Systems What’s Behind the Humana-Walmart Lease Deal to Provide Primary Care to Seniors? /aha-center-health-innovation-market-scan/2024-08-06-whats-behind-humana-walmart-lease-deal-provide-primary-care-seniors <div class="container"><div class="row"><div class="col-md-8"><img src="/sites/default/files/inline-images/Whats-Behind-the-Humana-Walmart-Lease-Deal-to-Provide-Primary-Care-to-Seniors.png" data-entity-uuid="ccedd6bd-a4d5-4b9f-98d3-0c1f9f2899bf" data-entity-type="file" alt="What’s Behind the Humana-Walmart Lease Deal to Provide Primary Care to Seniors? A performer on a stage opens a curtain to reveal the Walmart and Humana logos." width="100%" height="100%">The <a href="https://press.humana.com/news/news-details/2024/CenterWell-Announces-Plans-to-Open-23-Senior-Primary-Care-Centers-at-Walmart-Locations-in-Florida-Georgia-Missouri-and-Texas/default.aspx#gsc.tab=0" target="_blank" title="Humana: CenterWell Announces Plans to Open 23 Senior Primary Care Centers at Walmart Locations in Florida, Georgia, Missouri and Texas">recent news</a> that Humana’s CenterWell would be leasing space to open 23 senior-focused primary care clinics outside former Walmart health clinics initially seemed like a head scratcher.After all, just three months ago Walmart announced it was closing its 51 Walmart Health centers in five states and exiting its telehealth business, stating that it didn’t see a sustainable business model in primary care.Now, like the infamous scene from Godfather III, some might be wondering if one or more Walmart executives aren’t muttering, “Just when I thought I was out, they pull me back in.” What in the name of Sam Walton is going on here?<h2>3 Takeaways on the Humana Deal</h2><h3>1 | This is more of a Humana play, than a Walmart play.</h3>The centers will operate adjacent to Walmart stores under the CenterWell Senior Primary Care and Conviva Care Centers brand names, Humana leaders noted. The centers, in various communities in Florida, Georgia, Missouri and Texas, will provide primary care services designed specifically for older adults.<h3>2 | The move will support Humana’s Medicare Advantage business.</h3>Earlier this year, Humana announced that it planned to enter three new markets in North Carolina and Louisiana and add additional centers in eight of its current U.S. markets. Humana is among the many health insurers accelerating its efforts to provide convenient access to its members.But Humana may have more on the line than some of its competitors, analysts suggest, because of the significant investments it has made in its Medicare Advantage business. The company stated last year that it would exit the employer insurance market in 18-24 months to focus solely on government-sponsored health plans like Medicare and Medicaid.Early indications from the change in strategy have not been positive. In late January, Humana — the nation’s second largest private Medicare insurer — projected roughly half the profit in 2024 that investors had expected, according to media reports.<h3>3 | Walmart’s health and wellness business stands to benefit.</h3>Company executives see the leasing deal as a win for its older customers as Walmart continues to focus on the pharmacy and optical sides of its health care operations. The centers, they say, will provide convenient access to primary care for seniors.</div><div class="col-md-4"><a href="/center" title="Visit the AHA Center for Health Innovation landing page."><img src="/sites/default/files/inline-images/logo-aha-innovation-center-color-sm.jpg" data-entity-uuid="7ade6b12-de98-4d0b-965f-a7c99d9463c5" alt="AHA Center for Health Innovation logo" width="721" height="130" data-entity- type="file" class="align-center"></a><a href="/center/form/innovation-subscription"><img src="/sites/default/files/2019-04/Market_Scan_Call_Out_360x300.png" data-entity-uuid data-entity-type alt width="360" height="300"></a></div></div></div>.field_featured_image { position: absolute; overflow: hidden; clip: rect(0 0 0 0); height: 1px; width: 1px; margin: -1px; padding: 0; border: 0; } .featured-image{ position: absolute; overflow: hidden; clip: rect(0 0 0 0); height: 1px; width: 1px; margin: -1px; padding: 0; border: 0; } Tue, 06 Aug 2024 06:00:00 -0500 Age-Friendly Health Systems Improving Health Outcomes for Older Adults Through Age-Friendly Health Systems /education-events/improving-health-outcomes-older-adults-through-age-friendly-health-systems-aug-7 <div class="TTevent"> /* Forces the event Content Type to be 100% */ .container .row .col-md-8{ width: 100% } .event-registration-link a{ margin-left: auto; margin-right: auto; display: block; text-align: center; } .event-registration-link a.btn-block { max-width: 300px; } .TTevent h3{ color:#002855; } .TTeventBonus{ color:#9d2235; font-weight:700; font-style: italic; } .TTeventdate{ font-weight: 700; font-size: 18px; color: #555555bb; line-height: 20px; } .TTeventSponsor img{ max-height:100px; } BONUS AHA WEBINAR!August 7, 2024Learn about the positive impact and outcomes of using the Age-Friendly Health Systems 4Ms Framework, through a case example featuring Riverside Health in Williamsburg, Va. You’ll hear about the health system’s age-friendly journey, successes and challenges, and qualitative and quantitative outcomes.By focusing on four key areas called the 4Ms — what matters, medications, mobility and mentation — care sites are improving patient care, safety and outcomes, and reducing length of stay and readmissions.More than 54 million Americans are age 65 or older, and that number is projected to reach 95 million by 2060. Age-Friendly Health Systems is an initiative designed to meet the needs of older adults, looking beyond acute events, engaging the whole community and achieving better health for older adults.<h4>Learning Objectives:</h4><ul><li>Assess the need for health care organizations to become age friendly</li><li>Learn about the Age-Friendly Health Systems movement and how the 4Ms Framework — what matters, medications, mobility, and mentation — can be applied to a care setting</li><li>Review the progress, successes, and challenges of the initiative from a health care team and hear about how your organization can become involved</li></ul><div class="row"><div class="col-md-5"><h4>Speaker:</h4><ul><li>Christine J. Jensen, Ph.D. Director, Health Services Research, Martha W. Goodson Center, Riverside Health</li></ul><a class="btn btn-wide btn-primary" href="/system/files/media/file/2024/08/AHA_Team_Training_Webinar_Slides_AF_Aug_2024.pdf" target="_blank">Download the slides</a> <div class="col-md-6"> <h4>SPONSORED BY:</h4> </div> <div class="col-md-6"> <a href="https://q-reviews.com/q-reviews/" target="_blank"><img alt="Quality Reviews logo" data-entity-type="" data-entity-uuid="" src="/sites/default/files/2021-01/Quality_Reviews_transparent_logo_200.png" /></a> </div> </div>--&gt;</div><div class="col-md-7"><div></div></div></div></div><div class="raw-html-embed"> <div data-embed-button="webform_embed" data-entity-embed-display="view_mode:webform.token" data-entity-type="webform" data-entity-uuid="0b43a680-6f37-4d3f-9bf9-4cd6c7c7ddc5" data-langcode="en" data-entity-embed-display-settings="[]" class="embedded-entity"> <div id="edit-processed-text" class="js-form-item form-item js-form-type-processed-text form-item- js-form-item- form-no-label"> <div class="TTwebinarHide"> .webform-submission-form { max-width: 700px; } .TTwebinarHide{ display:none } .event-content.panel .TTwebinarHide { display:block; background-color: #fff; padding: 15px 15px 15px 15px; border: solid 2px #307FE2; text-align: center; } <a href="/center/team-training">Team Training</a> offers a variety of webinars - view our <a href="/center/team-training/webinars">current offering(s)</a> or browse the <a href="/center/team-training/webinars/library">library</a>. </div> </div> </div> </div> Mon, 22 Jul 2024 08:50:19 -0500 Age-Friendly Health Systems