Workplace Security / en Tue, 29 Apr 2025 02:19:40 -0500 Thu, 16 Jan 25 15:51:00 -0600 Agencies release guide on selecting and integrating security into operational technology products /news/headline/2025-01-16-agencies-release-guide-selecting-and-integrating-security-operational-technology-products <p>A <a href="https://www.cisa.gov/sites/default/files/2025-01/joint-guide-secure-by-demand-priority-considerations-for-ot-owners-and-operators-508c_0.pdf" title="CISA guide">guide</a> published Jan. 13 by the Cybersecurity and Infrastructure Security Agency, National Security Agency, FBI, Environmental Protection Agency, Transportation Security Administration and international agencies provides considerations for organizations to select and secure operational technology products. The guide suggests owners select products from manufacturers prioritizing security elements such as configuration management, logging in the baseline product, open standards, ownership, protection of data and more.  </p><p>"Many hospitals have vast quantities of network-connected OT devices such as cameras, door access controls and HVAC systems," said Scott Gee, AHA deputy national advisor for cybersecurity and risk. "Keeping these devices secure and operational is critical to the delivery of high-quality patient care. When making purchasing decisions for new technology, hospitals should demand these security standards be part of the product.</p><p>“This is also a good reminder to look at the legacy technology in your networks and apply as many of these principles as possible. If legacy equipment cannot be brought up to these standards, understand the vulnerabilities in those systems and have a plan to segment and monitor the devices.</p><p>“More importantly, hospitals and health systems should understand the clinical and business impact which may result from a loss of OT due to a loss of network connectivity during a cybersecurity event. It is strongly recommended that health care organizations maintain business and clinical continuity plans to compensate for a loss of OT for 30 days or longer." <br> <br>For more information on this or other cyber and risk issues, contact Gee at <a href="mailto:sgee@aha.org" target="_blank">sgee@aha.org</a>. For the latest cyber and risk resources and threat intelligence, visit <a href="/cybersecurity?utm_source=newsletter&utm_medium=email&utm_campaign=aha-today" title="cyber link">aha.org/cybersecurity</a>. </p> Thu, 16 Jan 2025 15:51:00 -0600 Workplace Security Developing Effective Workplace Violence-Prevention Strategies /member-knowledge-exchange/2023-12-11-/developing-effective-workplace-violence-prevention-strategies <div> </div>header.jumbotron {display:none} <div> /* center_body */ .center_body { /*margin-top:50px;*/ /* margin-bottom: 50px;*/ } .center_body h3 {} .center_body p { font-size: 16px } p.center_Intro { color: #002855; line-height: 1.2em; font-size: 30px; margin: 10px 0 25px 0; font-weight: 700; font-size: 2em; } @media (max-width:768px) { p.center_Intro { line-height: 1.2em; font-size: 23px; font-size: 1.45em; } } .center_body .center_Lead { color: #63666A; font-weight: 300; line-height: 1.4; font-size: 21px; } /* center_body // */ /* Banner_Title_Overlay_Bar */ .Banner_Title_Overlay_Bar { position: relative; display: block; overflow: hidden; max-width: 1170px; margin: 0px auto 25px auto; } .Banner_Title_Overlay_Bar h1 { position: absolute; bottom: 40px; color: #003087; background-color: rgba(255, 255, 255, .8); width: 100%; padding: 20px 40px; font-size: 3em; box-shadow: 0 3px 8px -5px rgba(0, 0, 0, .6); } @media (max-width:991px) { .Banner_Title_Overlay_Bar h1 { bottom: 0px; margin: 0px; font-size: 2.5em; } } @media (max-width:767px) { .Banner_Title_Overlay_Bar h1 { font-size: 2em; text-align: center; text-indent: 0px; padding: 10px 20px; } } @media (max-width:530px) { .Banner_Title_Overlay_Bar h1 { position: relative; background-color: #63666A22; } } /* Banner_Title_Overlay_Bar // */ <header class="Banner_Title_Overlay_Bar"><img src="/sites/default/files/2023-12/DPR_WPViolencePrevention_banner_1170x250.png" alt="Banner Image" width="1170" height="250"><div><h1>Developing Effective Workplace Violence-Prevention Strategies</h1></div></header>/* CntMenuSub */ .CntMenuSub{ margin:20px 0px; padding-bottom: 5px; color: #afb1b1; letter-spacing: 1.5px; font-weight: 400; font-size: .7em; } .CntMenuSub .CntMenuBar{ border-bottom: 1px solid lightblue; } .CntMenuSub .CntMenuBar a:after{ content: "|"; padding: 0 3px 0 6px; color: #555; } .CntMenuSub .CntMenuBar a:last-child:after{ content: ""; } .CntMenuSub .CntMenuSubHome, .CntMenuSub .CntMenuSubParent{ text-transform: uppercase; color: #555; opacity: .9; } .CntMenuSub .CntMenuSubParent{ } .CntMenuSub .CntMenuSubChild{ } .CntMenuSub .CntMenuSubCurrent{ opacity: .7; } .CntMenuSub .CntMenuSubHome:hover, .CntMenuSub .CntMenuSubParent:hover{ text-transform: uppercase; color: #d50032; } /* CntMenuSub // */ <div class="container CntMenuSub"><div class="col-md-1"> </div><div class="col-md-10 row CntMenuBar"><a class="CntMenuSubHome" href="/education-events/aha-virtual-executive-dialogues">AHA Knowledge Exchange</a> <span class="CntMenuSubChild" id="CntMenuSubChild">Developing Effective Workplace Violence-Prevention Strategies</span></div><div class="col-md-1"> </div></div><div class="row spacer"><div class="col-sm-3"><div><a href="#DownloadFile" target="_blank"><img src="/sites/default/files/2023-12/DPR_WPViolencePrevention_cover_910x1220.jpg" alt="AHA Knowledge Exchange | Developing Effective Workplace Violence-Prevention Strategies: Building a safer, healing-centered environment" width="100%" height="100%"></a></div></div><div class="col-sm-9 center_body">.sponsortype { color: #9d2235; font-size: 1.5em; margin: 0px; font-weight: 700; } <p class="sponsortype">AHA Knowledge Exchange</p> xxxxxx </p> --> Intro.............. </p> --><h2>Building a safer, healing-centered environment</h2><p>Threats against health care workers are on the rise. The federal government reports that health care workers are five times more likely to experience workplace violence than employees in all other industries. Hospitals are working to protect their staff and patients by identifying security risks with artificial intelligence (AI)-enabled monitoring and reporting systems, modifying facilities and expanding use of security technologies, adding barrier protection and exit routes, calling in de-escalation teams, and training staff in violence prevention. This executive dialogue explores how hospitals are using technology and training to mitigate risk, redesigning facilities and workflow processes to prioritize safety and re-envisioning relationships with hospital security and others to support prevention and crisis response.</p><div class="row">@media (min-width:768px){ .EDsponsorFloat{ float:right; } } @media (max-width:767px){ .EDLinkFloat{ position:relative; left:27%; } .EDsponsorFloat { text-align:center } } <div class="col-sm-6"><a class="btn btn-wide btn-primary EDLinkFloat" href="#DownloadFile" title="AHA Knowledge Exchange | Developing Effective Workplace Violence-Prevention Strategies: Building a safer, healing-centered environment" data-view-context="top-level-view">Download the Report</a></div><div class="col-sm-6"><div class="EDsponsorFloat"><strong>Sponsored by: </strong><a href="https://www.dpr.com/" target="_blank" rel="noopener nofollow"><img src="/sites/default/files/2023-12/DPR_WPViolencePrevention_transparentlogo_834x313.png" alt="DPR Logo" width="100%" height="100%"></a></div></div></div></div></div>.sp_CTA5_holder { margin-top:0px; border-bottom: solid 1px #555; padding-bottom: 50px; } .sp_CTA5_holder_last { border-bottom: solid 0px #555; } .sp_CTA5_holder >div{ overflow: auto; } .sp_CTA5_holder ul { list-style: none; /* Remove default bullets */ padding-left: 0px; /*width: calc(100% - 15%);*/ /*margin: 50px auto 0;*/ margin:auto 50px; } .sp_CTA5_holder ul li{ margin-bottom:7px; line-height: 1.5em; font-size:16px; } .sp_CTA5_holder ul li::before { content: " "; font-size: 1em; margin-right: 10px; display: inline-block; height: 12px; background-color: #9d2235; width: 12px; position: relative; top: 0px; -webkit-transform: rotate(45deg); -moz-transform: rotate(45deg); -o-transform: rotate(45deg); } .sp_CTA5_holder ul li{ padding-left:23px; text-indent:-23px; } .body ol>li, .body ul>li{ font-size:16px: } .sp_CTA5_holder h2 { color: #002855; /*! line-height: 2em; */ font-size: 2.15em; margin: 0 0 15px 0; /*! font-size: 30px; */ } .sp_CTA5_holder h3 { /*color: #002855;*/ line-height: 1em; /*font-size: 1.5em;*/ margin-bottom: 25px; margin-top:5px; font-size: 28px; } .sp_CTA5_section{ margin-top: 25px } .sp_CTA5_ImgShadow { /*background-color:green;*/ /* just a visual */ text-align: center } .sp_CTA5_ImgShadow { padding-bottom:75px; /* must match the padding on the img*/ margin: 0px; } .sp_CTA5_ImgShadow img{ width: calc(100% - 35px - 15px); -webkit-box-shadow: 50px -75px 0px 0px rgba(185, 217, 235, 1); -moz-box-shadow: 50px -75px 0px 0px rgba(185, 217, 235, 1); box-shadow: 50px -75px 0px 0px rgba(185, 217, 235, 1); position: relative; top: 75px; max-width: 490px; } @media (max-width:990px){ .sp_CTA5_ImgShadow img{ max-width: 350px;} } @media (max-width:990px){ .sp_CTA5_ImgShadow { padding-bottom:75px; /* must match the padding on the img*/ margin: 0px; margin-right: 40px } } <div class="row spacer sp_CTA5_holder sp_CTA5_holder_last"><div class="col-md-12"><h3>Key elements of comprehensive workplace violence prevention and intervention</h3><div class="sp_CTA5_section"><ul><li><strong>Develop a comprehensive workplace violence-prevention program </strong>that educates team members to recognize potential situations, de-escalate and manage those behaviors, when to involve security and various reporting methods.</li><li><strong>Equip staff with annual, nonviolent crisis-intervention training based on job code.</strong> Staff in the emergency department (ED), behavioral health, security, and house supervision, should receive the highest level of training.</li><li>From a design aspect, <strong>new facilities and any renovations should go through a Crime Prevention Through Environmental Design study. </strong>Create a scoring scale to determine what level of security is needed.</li><li>In areas with significant violence-risk factors like EDs,<strong> evaluate and employ weapons detection systems and equip staff badges with a real-time locating system</strong> to summon help and the precise location of the emergency.</li><li>Depending on the location and violence threat,<strong> train security staff with tasers, firearms or gel pepper spray.</strong></li><li><strong>Assess the vulnerability of off-site locations.</strong> Distribute wearable panic buttons to staff in off-site locations with the alarm going directly to 911 and consider boosting security rounding.</li><li><strong>Look at autonomous security robots </strong>for larger health care locations that don’t have security personnel. These automated guards perform security tasks, combining self-driving technologies, robotics and AI.</li><li><strong>Address the community behavioral health needs with other partners </strong>through outpatient, virtual or other methods of intervention, rather than admitting patients into an inpatient unit with limited capacity.</li><li><strong>Use dogs to provide strength, comfort and emotional support </strong>to individuals, families, communities and first responders who experience intense traumatic emotions in the aftermath of critical incidents.</li></ul></div></div></div><h2>Participants</h2>/* people */ .people { margin-top: 50px; } .people img:nth-child(1) { border-radius: 200px; -moz-border-radius: 200px; -webkit-border-radius: 200px; margin-bottom: 10px; max-width:200px; /* for Transformation Talks */ display:block; /* for Transformation Talks */ margin:auto; /* for Transformation Talks */ } .people img:nth-child(1):hover { opacity: .7 } @media (max-width:991px) { .people { 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profile_award </p> <div class="ci_profile_social"> profile_social </div> --></div><div class="col-md-4 col-sm-6 ci_profile"><img src="/sites/default/files/2023-12/Chieda_Katie_300x300.jpg" alt="Katie Chieda" width="300" height="300"><p class="ci_profile_name">Katie Chieda, R.N., BSN, MSN/MBA, CENP</p><p class="ci_profile_title">Chief Nursing Officer</p><p class="ci_profile_company">Fisher-Titus Health</p> profile_combined </p> <p class="ci_profile_award"> profile_award </p> <div class="ci_profile_social"> profile_social </div> --></div><div class="col-md-4 col-sm-6 ci_profile"><img src="/sites/default/files/2023-12/Dry_Cythia_300x300.jpg" alt="Cynthia Dry" width="300" height="300"><p class="ci_profile_name">Cynthia Dry, R.N., MSN</p><p class="ci_profile_title">Chief Clinical Officer</p><p class="ci_profile_company">ScionHealth, Hospital Division</p> profile_combined </p> <p class="ci_profile_award"> profile_award </p> <div class="ci_profile_social"> profile_social </div> --></div><div 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href="/member-knowledge-exchange/2024-12-11/resilient-health-system-operating-model" hreflang="en"><img loading="lazy" src="/sites/default/files/styles/small_200x200/public/2024-12/VED_Accenture_Governance_620x381.jpg?itok=viVBuq-l" width="200" height="123" alt="VED_Accenture_Governance_620x381-image" /> </a> </div> </div><div class="views-field views-field-created"> <span class="field-content"><time datetime="2024-12-10T16:11:13-06:00">Dec 10, 2024</time> </span> </div><div class="views-field views-field-title"> <span class="field-content"><a href="/member-knowledge-exchange/2024-12-11/resilient-health-system-operating-model" hreflang="en">The Resilient Health System Operating Model</a></span> </div><div class="views-field views-field-body"> <div class="field-content">Health system leaders are building a robust governance and resilient operating model to transform health care delivery models for the future.</div> </div></div> <div class="article views-row"> <div class="views-field views-field-field-page-title-background"> <div class="field-content sed-thumb"> <a href="/member-knowledge-exchange/2024-12-06/optimize-your-hospitals-revenue-cycle-efficient-patient-centered-operations" hreflang="en"><img loading="lazy" src="/sites/default/files/styles/small_200x200/public/2024-12/KnowEx_RI_RevenueCycle_620x381_rev1.jpg?itok=42C41VMq" width="200" height="123" alt="KnowEx_RI_RevenueCycle_620x381_rev1" /> </a> </div> </div><div class="views-field views-field-created"> <span class="field-content"><time datetime="2024-12-05T14:26:53-06:00">Dec 5, 2024</time> </span> </div><div class="views-field views-field-title"> <span class="field-content"><a href="/member-knowledge-exchange/2024-12-06/optimize-your-hospitals-revenue-cycle-efficient-patient-centered-operations" hreflang="en">Optimize Your Hospital’s Revenue Cycle for Efficient, Patient-Centered Operations</a></span> </div><div class="views-field views-field-body"> <div class="field-content">Optimizing hospital’s revenue cycle for efficient, patient-centered operations and enhancing critical KPIs using AI and robotic process automation.</div> </div></div> <div class="article views-row"> <div class="views-field views-field-field-page-title-background"> <div class="field-content sed-thumb"> <a href="/2024-11-14/empowering-patient-engagement-and-behavior-change-improve-health-and-reduce-disparities" hreflang="en"><img loading="lazy" src="/sites/default/files/styles/small_200x200/public/2024-11/VED_PatientPoint_Engagement_620x381.jpg?itok=dHKIfRK6" width="200" height="123" alt="PatientPoint_Engagement_620x381" /> </a> </div> </div><div class="views-field views-field-created"> <span class="field-content"><time datetime="2024-11-13T15:51:45-06:00">Nov 13, 2024</time> </span> </div><div class="views-field views-field-title"> <span class="field-content"><a href="/2024-11-14/empowering-patient-engagement-and-behavior-change-improve-health-and-reduce-disparities" hreflang="en">Empowering Patient Engagement and Behavior Change to Improve Health and Reduce Disparities</a></span> </div><div class="views-field views-field-body"> <div class="field-content">Empowering patient engagement and leveraging customized communication and education via digital technologies to improve health and reduce disparities.</div> </div></div> <div class="article views-row"> <div class="views-field views-field-field-page-title-background"> <div class="field-content sed-thumb"> <a href="/2024-10-30/aligning-payers-and-partners-value-based-care" hreflang="en"><img loading="lazy" src="/sites/default/files/styles/small_200x200/public/2024-10/KnowEx_CorroHealthh_Medicaid_620x381.jpg?itok=HS9Y48c8" width="200" height="123" alt="KnowEx_CorroHealth_Medicaid" /> </a> </div> </div><div class="views-field views-field-created"> <span class="field-content"><time datetime="2024-10-29T15:17:14-05:00">Oct 29, 2024</time> </span> </div><div class="views-field views-field-title"> <span class="field-content"><a href="/2024-10-30/aligning-payers-and-partners-value-based-care" hreflang="en">Aligning Payers and Partners for Value-based Care</a></span> </div><div class="views-field views-field-body"> <div class="field-content">As value-based care models grow, hospitals, providers and payers need to align goals and incentives to improve patient outcomes and reduce costs.</div> </div></div> <div class="article views-row"> <div class="views-field views-field-field-page-title-background"> <div class="field-content sed-thumb"> <a href="/2024-09-26/transforming-behavioral-health-journey" hreflang="en"><img loading="lazy" src="/sites/default/files/styles/small_200x200/public/2024-09/Iris-Telehealth-banner-620x381.jpg?itok=QQ9C-7Mp" width="200" height="123" alt="Iris-Telehealth-banner-620x381" /> </a> </div> </div><div class="views-field views-field-created"> <span class="field-content"><time datetime="2024-09-25T14:49:38-05:00">Sep 25, 2024</time> </span> </div><div class="views-field views-field-title"> <span class="field-content"><a href="/2024-09-26/transforming-behavioral-health-journey" hreflang="en">Transforming the Behavioral Health Journey</a></span> </div><div class="views-field views-field-body"> <div class="field-content">Transforming the behavioral health journey with strategic initiatives to build a sustainable and coordinated behavioral health services continuum.</div> </div></div> </div> </div> <div class="more-link"><a href="/aha-knowledge-exchange-archive">View All: AHA Knowledge Exchange</a></div> </section> </div> </div></div> Mon, 11 Dec 2023 00:16:31 -0600 Workplace Security Perspective: A Week of Appreciation, Gratitude and Thanks /news/perspective/2022-05-06-perspective-week-appreciation-gratitude-and-thanks <p>Two of the simplest words also carry the most meaning: “thank you.”</p> <p><strong>National Hospital Week, May 8-14, and National Nurses Week, May 6-12</strong>, are opportunities to express our gratitude for the dedicated caregivers who stood up to the health care storm of the century and celebrate them as they continue to find innovative ways to support the needs of their patients and communities.</p> <p>This year’s National Hospital Week theme, “We Are Health Care,” is a tribute to the more than 6.3 million people who provide such compassionate care day in and day out.</p> <p>The AHA is helping to lead a national recognition spotlighting the invaluable role hospitals and their care teams play in our society. We’ll run advertisements, share videos and promote the incredible work hospitals and health systems do each and every day to advance health in America.</p> <p>Earlier this week, we shared <a href="/system/files/media/file/2022/05/National-Hospital-Week-2022-Content.pdf" target="_blank">new digital and social media resources</a> that hospitals can customize and use to celebrate with their own communities.</p> <p>While this is a time to honor the irreplaceable role of hospitals and nurses in our society, we also must acknowledge the severe stress placed on our health care workers and the alarming rise in workplace violence directed at caregivers over the past few years.</p> <p>Hospitals are working on multiple fronts to address these issues and support their caregivers. They are intensifying recruitment and retention efforts to attract qualified staff and provide current team members the support they need. They also are working to strengthen existing lines of communication, create early warning systems to identify stressors before they become overwhelming, and pursue innovations to help caregivers work more efficiently.</p> <p>In addition, AHA’s <a href="/hospitals-against-violence/human-trafficking/workplace-violence">Hospitals Against Violence</a> developed in collaboration with the International Association for Healthcare Security and Safety that features action steps hospital leaders can take to build safer workplaces and case examples of innovative programs.</p> <p>But more needs to be done. That’s why the AHA has <a href="/news/news/2022-03-24-aha-urges-doj-protect-health-care-workers-workplace-violence" target="_blank">asked the U.S. Attorney General</a> to support legislation that would create federal protections from intimidation and assault for health care workers. Workers who dedicate themselves to saving lives deserve a safe environment to deliver care.</p> <p>The most meaningful ‘thank you’ we can offer this year during National Hospital Week and National Nurses Week is to fight for the support and resources that allow caregivers to continue doing what they do best – care for patients, save lives and perform miracles.</p> <p>Our caregivers deserve respect, safety and consideration… the same qualities they extend to patients every single day.</p> <p>Please take a few minutes to hear directly from some members of the health care work force who shared their stories from the pandemic and why they went into health care and the nursing profession as part of a new <a href="/ahia/get-involved/national-hospital-week" target="_blank">AHA video series</a>. We also are releasing a custom music video, “<a href="https://www.youtube.com/watch?v=pVS7NsDx3EA" target="_blank">Worth Fighting For</a>,” for use by AHA members.</p> <p>There may be no better tribute to our hospitals and nurses than to attract a new generation of young people to enter the health care profession, carrying on its noble work for generations to come.</p> Fri, 06 May 2022 11:04:47 -0500 Workplace Security Workplace Violence and COVID-19: An Environmental Scan Dec 8 /education-events/workplace-violence-and-covid-19-environmental-scan <p><strong>Workplace Violence and COVID-19: An Environmental Scan </strong></p> <p><strong>Wednesday, December 8, 2021</strong><br /> <em>1 - 2 p.m. Eastern; noon - 1 p.m. Central; 10 - 11 a.m. Pacific</em></p> <p>Although many hospital and health system leaders were already focused on mitigating workplace violence before the start of the COVID 19 pandemic, the pandemic has exacerbated the need for hospital leaders to ensure the safety of their care providers and staff. In this webinar, participants will learn from leading organizations about the current state of workplace violence in the hospital setting, hear from The Joint Commission about their new workplace violence standards going into effect in January 2022, and gain tangible next steps for implementing new safety strategies in their own facilities.  <br />   <br /> <strong>Speakers:  </strong></p> <p>Anthony (Tony) Slonim, MD, DrPH, FACHE (Moderator)  <br /> <em>President and Chief Executive Officer</em> - <strong>Renown Health </strong> <br /> Member of the AHA Hospitals Against Violence Advisory Committee  <br />   <br /> Tony York, CHPA, CPP  <br /> <em>Executive Vice President, Healthcare</em> - <strong>PalAmerican Security</strong>  <br /> <em>Past President and Board Chair</em> - International Association for Healthcare Security and Safety  <br />   <br /> James Kendig, MS, CHSP, HEM  <br /> <em>Field Director, Surveyor Management and Development, Accreditation and Certification Operations</em> – <strong>The Joint Commission</strong></p> <p>   </p> Wed, 10 Nov 2021 11:14:59 -0600 Workplace Security Supreme Court rules LGBTQ workers are protected by federal law /news/headline/2020-06-15-supreme-court-rules-lgbtq-workers-are-protected-federal-law <p class="MsoNoSpacing"><span><span>The U.S. Supreme Court <a href="https://www.supremecourt.gov/opinions/19pdf/17-1618_hfci.pdf">today held</a> that the definition of sex under Title VII, the federal law prohibiting discrimination in the workplace, includes sexual orientation and gender identity. </span></span></p> <p class="MsoNoSpacing"><span><span>Writing for the Court, Justice Gorsuch said, "An employer who fires an individual for being homosexual or transgender fires that person for traits or actions it would not have questioned in members of a different sex. Sex plays a necessary and undisguisable role in the decision, exactly what Title VII forbids."  </span></span></p> <p class="MsoNoSpacing"><span><span>The court's reasoning has prompted questions whether the Department of Health and Human Services’ new position on gender identity discrimination can be sustained. On Friday, the department issued a <a href="/www.aha.org/news/headline/2020-06-12-hhs-finalizes-proposed-changes-aca-non-discrimination-rule)">final rule</a> regarding the federal prohibition of discrimination on certain bases, including sex, in certain federally funded health care programs and activities. In the rule, the department reversed its previous position that sex discrimination includes gender identity, eliminating protections for transgender people. </span></span></p> <p><span><span>Advocates have announced their intention to legally challenge the rule. </span></span></p> Mon, 15 Jun 2020 15:52:45 -0500 Workplace Security