Experience Design / en Sat, 26 Apr 2025 04:05:29 -0500 Mon, 01 Apr 24 15:25:45 -0500 ScionHealth Breaks Down Care Barriers with CRM /concord/case-studies/loyal-scion <div></div><div> /* Banner_Title_Overlay_Bar */ .Banner_Title_Overlay_Bar { position: relative; display: block; overflow: hidden; max-width: 1170px; margin: 0px auto 25px auto; } .Banner_Title_Overlay_Bar h1 { position: absolute; bottom: 40px; color: #003087; background-color: rgba(255, 255, 255, .8); width: 100%; padding: 20px 40px; font-size: 3em; box-shadow: 0 3px 8px -5px rgba(0, 0, 0, .6); } @media (max-width:991px) { .Banner_Title_Overlay_Bar h1 { bottom: 0px; margin: 0px; font-size: 2.5em; } } @media (max-width:767px) { .Banner_Title_Overlay_Bar h1 { font-size: 2em; text-align: center; text-indent: 0px; padding: 10px 20px; } } @media (max-width:530px) { .Banner_Title_Overlay_Bar h1 { position: relative; background-color: #63666A22; } } /* Banner_Title_Overlay_Bar // */ .Banner_Title_Overlay_Bar h1 { color: #fff; background-color: rgba(255, 255, 255, .0); box-shadow: none; } @media (max-width:530px){ .Banner_Title_Overlay_Bar h1 { background-color:#000; } } <header class="Banner_Title_Overlay_Bar"><img src="/sites/default/files/2023-06/Concord_Investing_banner1_1170x250.jpg" alt="Banner Image" width="1168" height="250"><div><h1>ScionHealth Breaks Down Care Barriers with CRM</h1></div></header></div><div class="raw-html-embed"> /* CntMenuSub */ .CntMenuSub{ margin:20px 0px; padding-bottom: 5px; color: #afb1b1; letter-spacing: 1.5px; font-weight: 400; font-size: 11.2px; } .CntMenuSub a{ text-decoration:none } .CntMenuSub .CntMenuBar{ border-bottom: 1px solid lightblue; } /* if includes a logo */ @media (min-width:361px){ .CntMenuSub.CntMenuSubLogo .CntMenuBar{ margin-top: 10px; float: left; width: calc(100% - 425px); } } @media (max-width:767px) and (min-width:361px){ .CntMenuSub.CntMenuSubLogo .CntMenuBar{ float: left; width: calc(100% - 0px); } .CntMenuSub.CntMenuSubLogo img{ width: auto; } } /* // */ .CntMenuSub .CntMenuBar a:after{ content: "|"; padding: 0 3px 0 6px; color: #555; } .CntMenuSub .CntMenuBar a:last-child:after{ content: ""; } .CntMenuSub .CntMenuSubHome, .CntMenuSub .CntMenuSubParent{ text-transform: uppercase; color: #555; opacity: .9; } .CntMenuSub .CntMenuSubParent{ } .CntMenuSub .CntMenuSubChild{ } .CntMenuSub .CntMenuSubCurrent{ opacity: .7; } .CntMenuSub .CntMenuSubHome:hover, .CntMenuSub .CntMenuSubParent:hover{ text-transform: uppercase; color: #d50032; } /* CntMenuSub // */ <div class="container CntMenuSub"> <div class="col-md-1">   </div> <div class="col-md-10 row CntMenuBar"> <a class="CntMenuSubHome" id="CntMenuSubHome"></a> <a class="CntMenuSubParent" id="CntMenuSubParent" href="./"></a> <span class="CntMenuSubChild" id="CntMenuSubChild"></span> </div> <div class="col-md-1">   </div> </div> var url = window.location.pathname; var path = url.split('/').slice(-3, 2).join('/'); var pathreplace = path.replace(/-/g, " "); document.getElementById("CntMenuSubHome").innerHTML =(pathreplace); var url = window.location.pathname; var path = url.split('/').slice(-2, 3).join('/'); var pathreplace2 = path.replace(/-/g, " "); document.getElementById("CntMenuSubParent").innerHTML =(pathreplace2); var url = window.location.pathname; var path = url.split('/').slice(1, 2).join('/'); var pathreplace2 = path.replace(/-/g, " "); document.getElementById("CntMenuSubParentOnly").innerHTML =(pathreplace2); var y = document.getElementsByTagName("h1"); document.getElementById("CntMenuSubChild").innerHTML = y[0].innerHTML; </div><div class="row sp_Resource1"> .sp_Resource1 { /*padding: 25px 0 0px 0;*/ } .sp_Resource1 h2 { margin-top: 0px; } .sp_Resource1 h3 { margin: 10px 0 0 0; color: #555; font-size: .7em; text-transform: uppercase; font-weight: 400; letter-spacing: 3px; } .sp_Resource1 h4 { color: #002855; line-height: 1.2em; font-size: 30px; margin: 10px 0 15px 0 } .sp_Resource1 p, .sp_Resource1 ul li { font-size: 16px; } .sp_Resource1_holder { background-color: ; padding: 0; overflow: auto } .sp_Resource1 .sp_Resource1_holder img { margin: auto; display: block; box-shadow: 10px 10px 14px -6px rgba(0,0,0,0.75); -webkit-box-shadow: 10px 10px 14px -6px rgba(0,0,0,0.75); -moz-box-shadow: 10px 10px 14px -6px rgba(0,0,0,0.75); } @media (max-width:767px) { .sp_Resource1 .sp_Resource1_holder img { width: 100%; max-width: 150px; } } .sp_Resource1 .btn { margin-top: 20px; } .sp_Resource1_holder h2 span { color: #d50032; display: block; position: relative; font-size: .8em; } <div class="col-md-10 col-md-offset-1 sp_Resource1_holder"><div class="text-align-center col-sm-4 col-md-3"><a href="https://loyalhealth.com/customer-stories/scionhealth/?utm_source=aha&utm_medium=web&utm_campaign=aha-concord-portcos&utm_term=2024&utm_content=casestudy" target="_blank" title="ScionHealth Breaks Down Care Barriers with CRM"><img src="/sites/default/files/2024-03/loyal-scion-247x320.jpg" alt="Cover image" width="247" height="320"></a> </div><div class="col-sm-8 col-md-9"> Scan </h3> --><h2><span>Case Study</span> <a href="https://loyalhealth.com/customer-stories/scionhealth/?utm_source=aha&utm_medium=web&utm_campaign=aha-concord-portcos&utm_term=2024&utm_content=casestudy" target="_blank" title="ScionHealth Breaks Down Care Barriers with CRM">ScionHealth Breaks Down Care Barriers to Care with Loyal’s CRM Solution</a></h2><p>ScionHealth prioritized patient engagement in preventive care, leveraging email and SMS for appointment reminders and prompts. Targeting high-risk groups, ScionHealth aimed to amplify Medicare Annual Wellness Visits and screenings, facilitated by Loyal's CRM tool for efficient outreach and online appointment scheduling.</p><p><a class="btn btn-wide btn-primary" href="https://loyalhealth.com/customer-stories/scionhealth/?utm_source=aha&utm_medium=web&utm_campaign=aha-concord-portcos&utm_term=2024&utm_content=casestudy" target="_blank" title="ScionHealth Breaks Down Care Barriers with CRM"><span>Read Case Study</span></a><span> </span></p></div></div></div> /* y-hr3 */ .y-hr3{ clear: both; } .y-hr3 div:nth-child(2) { border-top: solid 2px lightgrey; margin: 50px 0px; height: 0px } /* y-hr3 // */ <div class="row y-hr3"><div class="col-md-3"> </div><div class="col-md-6"> </div><div class="col-md-3"> </div></div><div class="row spacer"><div class="col-sm-8 col-md-offset-2"><div><a href="https://loyalhealth.com/" target="_blank" title="Loyal "><img src="/sites/default/files/2022-03/Logo_Loyal_834x313.jpg" alt="xxxxxxx logo" width="417" height="157"></a><h3><a href="https://loyalhealth.com/" target="_blank" title="Loyal">Loyal</a></h3><p>Loyal focuses on optimizing health systems and improving their relationship with patients, providers, payors, employers, and the broader community.</p><p>As the centralized operating system, we provide actionable insights for enterprises and individualized actions for patients at every step of the journey.</p><p>To learn more about Loyal <a href="mailto:steph@loyalhealth.com?subject=I%20would%20like%20to%20learn%20more%20about%20your%20solution&body=I%20would%20like%20to%20learn%20more%20about%20the%20work%20your%20company%20is%20doing%20with%20hospitals%20and%20health%20care%20providers." title="contact Steph Geissinger">contact Steph Geissinger</a>.</p></div></div></div> /* y-hr3 */ .y-hr3{ clear: both; } .y-hr3 div:nth-child(2) { border-top: solid 2px lightgrey; margin: 50px 0px; height: 0px } /* y-hr3 // */ <div class="row y-hr3"><div class="col-md-3"> </div><div class="col-md-6"> </div><div class="col-md-3"> </div></div> Mon, 01 Apr 2024 15:25:45 -0500 Experience Design Advancing Digital Patient Engagement — Opportunities for Differentiation | Transformation Talks /aha-transformation-talks/ep2-01-digital-patient-engagement <div> </div> <div> /* Banner_Title_Overlay_Bar */ .Banner_Title_Overlay_Bar { position: relative; display: block; overflow: hidden; max-width: 1170px; margin: 0px auto 25px auto; } .Banner_Title_Overlay_Bar h1 { position: absolute; bottom: 40px; color: #003087; /*background-color: rgba(255, 255, 255, .8);*/ width: 100%; padding: 20px 40px; font-size: 3em; /*box-shadow: 0 3px 8px -5px rgba(0, 0, 0, .6);*/ } @media (max-width:991px) { .Banner_Title_Overlay_Bar h1 { bottom: 0px; margin: 0px; font-size: 2.5em; } } @media (max-width:767px) { .Banner_Title_Overlay_Bar h1 { font-size: 2em; text-align: center; text-indent: 0px; padding: 10px 20px; } } @media (max-width:530px) { .Banner_Title_Overlay_Bar h1 { position: relative; background-color: #63666A22; } } /* Banner_Title_Overlay_Bar // */ /* center_body */ .center_body { /*margin-top:50px;*/ margin-bottom: 50px; font-size: 16px } .center_body h3 {} .center_body p { font-size: 16px } p.center_Intro { color: #002855; line-height: 1.2em; font-size: 30px; margin: 10px 0 25px 0; font-weight: 700; font-size: 2em; } @media (max-width:768px) { p.center_Intro { line-height: 1.2em; font-size: 23px; font-size: 1.45em; } } .center_body .center_Lead { color: #63666A; font-weight: 300; line-height: 1.4; font-size: 21px; } /* center_body // */ /* y-hr3 */ .y-hr3{ clear: both; } .y-hr3 div:nth-child(2) { border-top: solid 2px lightgrey; margin: 50px 0px; height: 0px } /* y-hr3 // */ /* CenterCallout_a */ @media (min-width:768px){ .CenterCallout_a .rowEqual_768 { display: -webkit-box; display: -webkit-flex; display: -ms-flexbox; display: flex; flex-wrap: wrap; } .CenterCallout_a .CenterCallout_2col.rowEqual_768>[class*='col-'] { -ms-flex: 1; /* IE 10 */ flex: auto; width: calc(25% - 2px) /*Adjust % for the number per row, will override the bootstrap - Also needed for Safari*/; } } .CenterCallout_a { background-color: #f6f6f6; margin-bottom:25px; } .CenterCallout_a .CenterCallout_a-Center { text-align: center; font-size:16px; } .CenterCallout_a .CenterCallout_a_Holder{ margin-bottom:25px; } .CenterCallout_a h4 { color: #002855; line-height: 1.2em; font-size: 30px; margin: 30px 0 30px 0; text-align:center; } .CenterCallout_a h3 { margin: 25px 0 0 0; color: #555; font-size: .7em; text-transform: uppercase; font-weight: 400; letter-spacing: 3px; text-align:center; } .CenterCallout_a .CenterCallout_a_Wrapper{ display: block; margin: 15px 0 0 0; overflow: hidden; color: #002855; background-color: white; /*! background-color: white; */ border: solid 3px #f6f6f6; display: block; transition: .2s; color: #307fe2; height: 100%; } .CenterCallout_a .CenterCallout_a_Wrapper:hover { border: solid 3px #307fe2; 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color: #333; font-size:16px; } .CenterCallout_a .CenterCallout_a_Wrapper ul, .CenterCallout_a .CenterCallout_a_Wrapper ol{ line-height: 1.6em; color: #333; text-align: left; } .CenterCallout_a ul { list-style: none; /* Remove default bullets */ padding-left: 30px; margin-top:15px; margin-bottom: 25px; padding-right:15px; } .CenterCallout_a ul li { margin-bottom: 7px; line-height: 1.5em; padding-left: 23px; text-indent: -23px; font-size:16px; } .CenterCallout_a ul li::before { content: " "; font-size: 1em; margin-right: 5px; display: inline-block; height: 12px; background-color: #d50032; width: 12px; position: relative; top: 0px; } @media (max-width:991px) { .CenterCallout_a .CenterCallout_a_Wrapper{ min-height: 100%; } } @media (max-width:768px) { .CenterCallout_a .CenterCallout_a_Wrapper { min-height: 100%; /* Was 480px*/ } } @media (max-width:432px) { .CenterCallout_a .CenterCallout_a_Wrapper{ min-height: 220px; margin: 5px 0; } /*.CenterCallout_a .CenterCallout_a_Wrapper p, .CenterCallout_a .CenterCallout_a_Wrapper ul { display: none; }*/ } @media (max-width:360px) { .CenterCallout_a .CenterCallout_a_Wrapper{ min-height: 195px; margin: 5px 0; } .CenterCallout_a .CenterCallout_a_Wrapper h2 { font-size: 1em; padding: 0 5px; } /*.CenterCallout_a .CenterCallout_a_Wrapper p .CenterCallout_a .CenterCallout_a_Wrapper ul { display: none; }*/ } @media (max-width:991px) and (min-width:568px){ .CenterCallout_a CenterCallout_a_ul{ width: 75%; margin: auto; } } </div> <div> .Banner_Title_Overlay_Bar.TT_Banner img{ float: right; max-height: 250px; } .Banner_Title_Overlay_Bar.TT_Banner h1{ max-width:calc(100% - 225px); bottom:0px } @media (max-width:567px){ .Banner_Title_Overlay_Bar.TT_Banner h1{ display: inline-block; position: relative; max-width:calc(100% - 200px); } } @media (max-width:567px){ .Banner_Title_Overlay_Bar.TT_Banner h1{ display: inline-block; position: relative; max-width:100%; background-color: #f6f6f6 } .Banner_Title_Overlay_Bar.TT_Banner img{ float: none !important; margin: auto; display:block ; position: relative ; } } <header class="Banner_Title_Overlay_Bar TT_Banner"> <img alt="Banner Image" src="/sites/default/files/2020-12/AHA_TT_thumbnail_300x173.jpg"> <div> <h1 class="tth1">Advancing Digital Patient Engagement — Opportunities for Differentiation</h1> </div> </header> </div> /* CntMenuSub */ .CntMenuSub{ margin:20px 0px; padding-bottom: 5px; color: #afb1b1; letter-spacing: 1.5px; font-weight: 400; font-size: 11.2px; } .CntMenuSub .CntMenuBar{ border-bottom: 1px solid lightblue; } /* if includes a logo */ @media (min-width:361px){ .CntMenuSub.CntMenuSubLogo .CntMenuBar{ margin-top: 10px; float: left; width: calc(100% - 425px); } } @media (max-width:767px) and (min-width:361px){ .CntMenuSub.CntMenuSubLogo .CntMenuBar{ float: left; width: calc(100% - 0px); } .CntMenuSub.CntMenuSubLogo img{ width: auto; } } /* // */ .CntMenuSub .CntMenuBar a:after{ content: "|"; padding: 0 3px 0 6px; color: #555; } .CntMenuSub .CntMenuBar a:last-child:after{ content: ""; } .CntMenuSub .CntMenuSubHome, .CntMenuSub .CntMenuSubParent{ text-transform: uppercase; color: #555; opacity: .9; } .CntMenuSub .CntMenuSubParent{ } .CntMenuSub .CntMenuSubChild{ } .CntMenuSub .CntMenuSubCurrent{ opacity: .7; } .CntMenuSub .CntMenuSubHome:hover, .CntMenuSub .CntMenuSubParent:hover{ text-transform: uppercase; color: #d50032; } /* CntMenuSub // */ <div class="row CntMenuSub"> <div class="CntMenuBar"> <a class="CntMenuSubParent" href="./" id="CntMenuSubParentOnly"></a> <span class="CntMenuSubChild" id="CntMenuSubChildz"></span> </div> <div> </div> </div> var url = window.location.pathname; var path = url.split('/').slice(1, 2).join('/'); var pathreplace2 = path.replace(/-/g, " "); document.getElementById("CntMenuSubParentOnly").innerHTML =(pathreplace2); var y = document.getElementsByTagName("h1"); document.getElementById("CntMenuSubChildz").innerHTML = y[0].innerHTML; <div class="row"> <div class="col-md-6"> <div class="embed-responsive embed-responsive-16by9"> </div> <p>Sponsored by: <a href="https://www.goziohealth.com" target="_blank"> <img src="/sites/default/files/2020-02/Logo_Gozio_834x313.jpg" alt="Gozio Health Logo"> </a> </p> </div> <div class="col-md-6 center_body"> </p> <p class="center_Lead"></p>--> <p><strong>Rapid advancement in mobile digital health technologies has given consumers greater control over their care and the ability to engage more deeply with providers.</strong></p> <p>Nevertheless, consumers’ experiences are far from consistent as they use virtual care, symptom checkers, chatbots, provider search apps, online scheduling and myriad other tools and apps. Many patients report unsatisfactory experiences related to ease of use, siloed functionality and other factors. This reinforces the importance for provider organizations to develop and implement a tightly integrated mobile strategy that ties together all consumer-facing digital elements.</p> .TTreadmore{ font-weight: 700; margin-top:50px; } <p class="TTreadmore">Download the <a href="/system/files/media/file/2022/03/TT_Ep2-01_Advancing-Digital-Patient-Engagement.pdf" target="_blank">Episode Abstract</a> >></a></p> </div> </div> <div class="container-fluid row"> <div class="row"> <div class="col-md-12"> /* CalloutBorderWrapper - aka SponsorMarketoForm */ .CalloutBorderWrapper { background-color: ; padding: 5px 25px 20px 25px; border: solid 2px #307FE2; margin: 25px 100px 25px; } @media (max-width:640px){ .CalloutBorderWrapper { margin: 25px 0px 25px; } } .CalloutBorderWrapper h3 { margin: 10x 0 0 0; color: #555; font-size: .7em; text-transform: uppercase; font-weight: 400; letter-spacing: 3px; max-width: 200px; /* Custom for the copy length */ background-color: #fff; padding: 5px 15px; position: relative; top: -35px } .CalloutBorderWrapper h2 { color: #002855; } .CalloutBorderWrapper .CalloutBorderWrapperHolder { background-color: ; padding: 15px; display: inline-block; margin-bottom: 25px; } .CalloutBorderWrapperHolder form { margin: auto; } /* CalloutBorderWrapper - aka SponsorMarketoForm // */ <div class="cta--image-container CalloutBorderWrapper center_body"> <h3>Key Take Aways</h3> <p> Here is what our experts had to say: </p> .sp_CTA5_holder { margin-top:50px; border-bottom: solid 1px #555; padding-bottom: 50px; } .sp_CTA5_holder_last { border-bottom: solid 0px #555; } .sp_CTA5_holder >div{ overflow: auto; } .sp_CTA5_holder ul { list-style: none; /* Remove default bullets */ padding-left: 0px; margin-bottom: 25px; } .sp_CTA5_holder ul li { margin-bottom: 7px; line-height: 1.5em; } .sp_CTA5_holder ul li::before { content: " "; font-size: 1em; margin-right: 10px; display: inline-block; height: 12px; background-color: #d50032; width: 12px; position: relative; top: 0px; } .sp_CTA5_holder ul li { padding-left: 23px; text-indent: -23px; } .sp_CTA5_holder h2 { color: #002855; /*! line-height: 2em; */ font-size: 2.15em; margin: 0 0 15px 0; /*! font-size: 30px; */ } .sp_CTA5_holder h3 { color: #002855; line-height: 1em; font-size: 1.5em; margin-bottom: 25px; margin-top:5px; } .sp_CTA5_section{ margin-top: 25px } .sp_CTA5_ImgShadow { /*background-color:green;*/ /* just a visual */ text-align: center } .sp_CTA5_ImgShadow { padding-bottom:75px; /* must match the padding on the img*/ margin: 0px; } .sp_CTA5_ImgShadow img{ width: calc(100% - 35px - 15px); -webkit-box-shadow: 50px -75px 0px 0px rgba(185, 217, 235, 1); -moz-box-shadow: 50px -75px 0px 0px rgba(185, 217, 235, 1); box-shadow: 50px -75px 0px 0px rgba(185, 217, 235, 1); position: relative; top: 75px; max-width: 490px; } @media (max-width:990px){ .sp_CTA5_ImgShadow img{ max-width: 350px;} } @media (max-width:990px){ .sp_CTA5_ImgShadow { padding-bottom:75px; /* must match the padding on the img*/ margin: 0px; margin-right: 40px } } <div class="sp_CTA5_section row"> <div class="col-sm-1"></div> <div class="col-md-10"> <div> <img src="/sites/default/files/2021-03/TT_Icon_Ep5_Telehealth_150x150.png" alt="icon"> <p>The digital front door refers to the digital journey patients experience to:</p> <ol> <li>Connect in.</li> <li>Find care.</li> <li>Arrange for care.</li> </ol> </div> <div> <img src="/sites/default/files/2021-03/TT_Icon_Ep5_TechEcosystem_150x150.png" alt="icon"> <p>Choose an app with a universal platform that can evolve with the times.</p> </div> <div> <img src="/sites/default/files/2021-03/TT_Icon_Ep5_PatientJourney_150x150.png" alt="icon"> <p>Ensure app usability by asking peers for feedback and experiencing it yourself.</p> </div> <img src="xxxx" alt="xxxx"> <p>xxxx</p> !--<ul> <li>xxxx</li> </ul>-- </div>--> </div> <div class="col-sm-1"></div> </div> </div> </div> </div> </div> <div class="row"> <div class="col-md-1"></div> <div class="col-md-10 center_body"> </p> <p class="center_Lead"></p>--> <h2>Speakers</h2> /* people */ .people { margin-top: 50px; } .people img:nth-child(1) { border-radius: 200px; -moz-border-radius: 200px; -webkit-border-radius: 200px; margin-bottom: 10px; max-width:200px; /* for Transformation Talks */ display:block; /* for Transformation Talks */ margin:auto; /* for Transformation Talks */ } .people img:nth-child(1):hover { opacity: .7 } @media (max-width:991px) { .people { margin: auto; } .people p { text-align: center } } .ci_profile { margin-bottom: 30px; display: block; } @media (max-width:991px) { .ci_profile { text-align: center } } .ci_profile p { margin: 0 0 7px 0 } .ci_profile_name { font-weight: 700; font-size: 20px; } p.ci_profile_name { font-size: 1.5em; } .ci_profile_title { font-style: italic; line-height: 1.3em } .ci_profile_company { font-size: 1em; } p.ci_profile_award { font-size: .8em; text-align:center; color:#55555599; font-weight: 700 } .ci_profile_social { width: auto; } .ci_profile_social i { padding-right: 25px; font-size: 20px } .ci_profile_social a:last-of-type i { padding-right: 0px; } #ci_footer-social { font-size: 1.5em; padding-top: 0px; width: 100%; text-align: right; } @media (max-width:991px) { .ci_logo { margin-top: 25px } .ci_social p { text-align: center !important; } #ci_footer-social { text-align: center } } /* // */ /* .people3 .rowEqual_768 */ @media (min-width:769px){ .people3{ clear: both } .people3 .rowEqual_768 { display: -webkit-box; display: -webkit-flex; display: -ms-flexbox; display: flex; flex-wrap: wrap; } .people3 .rowEqual_768>[class*='col-'] { -ms-flex: 1; /* IE 10 */ flex: inherit; /*flex*/ width: calc((100% / 3) - 2px) /*Adjust % for the number per row, will override the bootstrap - Also needed for Safari*/; } } @media (max-width:767px) and (min-width:361px){ .people3 .rowEqual_768 { display: -webkit-box; display: -webkit-flex; display: -ms-flexbox; display: flex; flex-wrap: wrap; } .people4 .rowEqual_768>[class*='col-'] { -ms-flex: 1; /* IE 10 */ flex: auto; width: calc((100% / 1) - 2px) /*Adjust % for the number per row, will override the bootstrap - Also needed for Safari*/; } } /* .people3 .rowEqual_768 // */ <div class="row people people4"> <div class="row rowEqual_768"> <div class="col-md-4 col-sm-4 ci_profile"> <img alt="Dan Dodson" src="/sites/default/files/2022-03/Dan_Dodson_300x300.jpg"> <p class="ci_profile_name">Dan Dodson</p> <p class="ci_profile_title">System Director, ISD Digital Health and Innovation</p> <p class="ci_profile_company">UNC Health</p> <p class="ci_profile_award"></p> <div class="ci_profile_social"></div> </div> <div class="col-md-4 col-sm-4 ci_profile"> <img alt="Joshua Titus" src="/sites/default/files/2022-03/Joshua_Titus_300x300.jpg"> <p class="ci_profile_name">Joshua Titus</p> <p class="ci_profile_title">CEO and Founder</p> <p class="ci_profile_company">Gozio Health</p> <p class="ci_profile_award"></p> <div class="ci_profile_social"></div> </div> <div class="col-md-4 col-sm-4 ci_profile"> <img alt="Diane Weber" src="/sites/default/files/2021-08/Diane_Weber_300x300.jpg"> <p class="ci_profile_name">Diane Weber, R.N.</p> <p class="ci_profile_title">Executive Director, Society for Health Care Strategy and Market Development</p> <p class="ci_profile_company">ºÚÁÏÕýÄÜÁ¿ Association</p> <p class="ci_profile_award"></p> <div class="ci_profile_social"></div> </div> </div> </div> </div> <div class="col-md-1"></div> </div> <div class="container-fluid CenterCallout_a"> <div class="row"> <div class="col-md-1">   </div> <div class="col-md-10 CenterCallout_a-Center"> <h4>Fuel Your Transformation</h4> <p>Health care leaders are more in need of innovative solutions than ever before. The <a href="/aha-transformation-talks">AHA Transformation Talks series</a> of video discussions among health care thought leaders offers insights to help hospital and health systems navigate health care’s new, disruptive environment and prepare for what’s next. Each 10-minute video in this series focuses on a transformational topic explored by the <a href="/environmentalscan" target="_blank">2021 AHA Environmental Scan</a> and SHSMD's <a href="https://www.shsmd.org/futurescan" target="_blank">Futurescan 2021-2026: Health Care Trends and Implications</a>. Explore the videos on this page for fresh ideas and best practices to guide you through this time of tremendous upheaval.</p> </div> <div class="col-md-1">   </div> </div> <div class="row"> <div class="col-md-1">   </div> <div class="col-md-10"> <div class="row rowEqual_768"> <div class="col-sm-4 CenterCallout_a_Holder CenterCallout_a-Center"> <div class="CenterCallout_a_Wrapper"> <a href="/system/files/media/file/2022/03/TT_Ep2-01_Advancing-Digital-Patient-Engagement.pdf" target="_blank"> <img alt="icon" class="CenterCallout_a_Icon" src="/sites/default/files/2020-11/Speech_Bubble_icon.png"> </a> <h2 class="CenterCallout_a_SectionTitle"><a href="/system/files/media/file/2022/03/TT_Ep2-01_Advancing-Digital-Patient-Engagement.pdf" target="_blank">Abstract Overview</a></h2> <p>Read this abstract to learn about how current demands are impacting the health care workforce.</p> </div> </div> <div class="col-sm-4 CenterCallout_a_Holder CenterCallout_a-Center"> <div class="CenterCallout_a_Wrapper"> <a href="/system/files/media/file/2022/04/TT_Ep2-01_Gozio-Power-Digital-Innovation.pdf" target="_blank"> <img alt="icon" class="CenterCallout_a_Icon" src="/sites/default/files/2020-12/Tools_icon.png"> </a> <h2 class="CenterCallout_a_SectionTitle"><a href="/system/files/media/file/2022/04/TT_Ep2-01_Gozio-Power-Digital-Innovation.pdf" target="_blank">Case Study</a></h2> <p>Learn about WakeMed Health & Hospitals’ powerful tool for creating a seamless patient experience</p> </div> </div> <div class="col-sm-4 CenterCallout_a_Holder CenterCallout_a-Center"> <div class="CenterCallout_a_Wrapper"> <a href="https://www.shsmd.org/resources/executive-dialogue-2021-digital-experiences-health-care-consumers-crave" target="_blank"> <img alt="icon" class="CenterCallout_a_Icon" src="/sites/default/files/2020-12/Documents3_icon.png"> </a> <h2 class="CenterCallout_a_SectionTitle"><a href="https://www.shsmd.org/resources/executive-dialogue-2021-digital-experiences-health-care-consumers-crave" target="_blank">AHA Resources</a></h2> <p>Creating the digital experience that health care consumers crave.</p> </div> </div> <div class="CenterCallout_a_Wrapper"> <img alt="icon" class="CenterCallout_a_Icon" src="/sites/default/files/2020-12/Documents3_icon.png"> <h2 class="CenterCallout_a_SectionTitle">AHA Resources</h2> <p>xxxx</p> <ul> <li><a href="/">xxxx</a></li> <li><a href="/">xxxx</a></li> </ul> </div> </div>--> </div> </div> <div class="col-md-1">   </div> </div> </div> <h3>Video Series Developed in Collaboration with:</h3> <a href="https://iprotean.com/"> <img src="/sites/default/files/2022-04/Logo_iProtean_VirtualEd_834x313.jpg" alt="iProtean VirtualEd"> </a> Fri, 25 Mar 2022 14:29:45 -0500 Experience Design Webinars: Four Part Series on Healthcare Consumer Experiences and Expectations <div class="container"> <div class="row"> <div class="col-sm-12"> <div class="row"> <div class="col-md-5"> <div> <h4 class="text-align-center">Webinar 1: Positioning Consumers for Success Webinar<br />  </h4> Your browser does not support the video tag. </div> </div> <div class="col-md-5"> <div> <h4>Webinar 2: Driving Consumer-focused Access and Experience</h4> Your browser does not support the video tag. </div> </div> </div> <p> </p> <hr /> <div class="row"> <div class="col-md-5"> <div> <h4>Webinar 3: Mapping the Consumer’s Financial Experience</h4> Your browser does not support the video tag. </div> </div> <div class="col-md-5"> <div> <h4>Webinar 4: Policy Implications for the Consumer Experience</h4> Your browser does not support the video tag. </div> </div> </div> </div> </div> </div> Tue, 01 Mar 2022 18:48:00 -0600 Experience Design