COVID-19: Acknowledging and Addressing Racism and Xenophobia

As the COVID-19 crisis continues to sweep the nation, an additional concern has come to the forefront of conversations in hospitals and health systems: addressing racism and xenophobia. While organizations seek to address the virus itself, individuals from underrepresented and diverse backgrounds face this additional challenge.

, or the fear and hatred of people from other countries, has anti-Asian sentiment, including . Data indicate that verbal and physical attacks against Asians have risen and may continue to . Reports include patients refusing care and verbally harassing Asian providers. This prejudice puts communities at risk, as some Asians and Asian Americans may not seek care due to fear of discrimination both in public spaces and within the health care system. With these experiences comes an 鈥攊ncreased anxiety and depression, concern for personal safety and a decline in physical health. Lived experiences of discrimination also may contribute to chronic stress, and mistrust in the health care system.

On April 16, the 黑料正能量 Association, alongside the American Medical Association and the American Nurses Association, addressed these inequities in a letter to the Department of Health & Human Services. Similarly, the AHA鈥檚 recently released a blog, 鈥5 Actions to Promote Health Equity during the COVID-19 Pandemic.鈥

Here are some action steps hospital and health systems are taking to address xenophobia and racism.

  1. Acknowledge the Issue: Many hospital and health care leaders actively acknowledge the health disparities between the majority and marginalized populations. Experts from across the field are working with government, state and community leaders to acknowledge and address these issues. In places like Michigan, where , leaders from joined the Michigan Task Force on Racial Disparities.
  2. Make it Clear: In Boston, leaders at took immediate action when an anesthesia resident was followed and verbally harassed. Shortly after the incident, hospital leaders connected with the resident and released an internal communication on reporting harassment and additional support methods. The quick and thoughtful response by team members made it clear: There is no tolerance for biases or prejudice of any kind.
  3. Be Visible: Racial discrimination is a social determinant of health, and evidence suggests that people experience insufficient access to care and are more likely to have negative patient experiences. That is why the visibility of policies, procedures and cultural competencies is growing increasingly more important. BJC HealthCare鈥檚 website home page offers a quick link to its . Taking time to redistribute both external and internal resources, like employee resource groups, also may strengthen visibility.
  4. Directly Focus: Encourage your team to explore the perspectives and lived experiences of others through webinars, blogs or quick podcasts like this one with Kimberlydawn Wisdom, M.D. An insightful leader, Wisdom shares her thoughts on Black History and Women鈥檚 History Month and offers helpful perspectives for many. Massachusetts General Hospital, convened a that addressed 鈥淐onfronting Xenophobia & Supporting our Asian Community During COVID19鈥 to respond to and shed light on issues faced by Asians. These stories and others help build a culture of inclusion that fosters education and greater understanding.

We must work together to address the issue at hand and support our communities.


Other Sources: