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August 24, 2019

This webinar explains how the Army leadership rolled out a world-wide standardized safety campaign operationalizing six key practices spanning each hospital’s C-suite to the front lines of care. Branded the “Top 6” each component hospital system (total of 34) incorporated orders from the Army Medical Command to redesign the approach becoming the premier High Reliability Organization by simplifying, standardizing and institutionalizing leadership and safety practices. Focusing on a top-down approach with full leadership engagement at every level, all US Army facilities focused on data driven goals founded in TeamSTEPPS strategies.

COL Bonnie Hartstein, MD, MBA, MHA, FACEP, board certified in Pediatrics and Emergency Medicine and Active Duty Officer, and Phyllis Toor, BSN, US Army Medical Command TeamSTEPPS Program Manager, and Nurse Consultant for the Army Medical Command, explain the “Top 6” including the practices adopted by leaders, individuals and teams to operate as a high reliability organization.

Each of the six goals and measures of success are explained, to include the Army health care system’s accountability conditions for organizational success. The team shows examples, outcomes, and tracking strategies for major medical centers, smaller community hospitals, clinics and dental facilities.

Learning Objectives:

• Introduce how the Army leadership rolled out a work-wide standardized safety campaign operationalizing six key practices “Top 6” spanning each hospital’s C-suite to the front lines of care
• Explain each of the six goals and their measures of success
• Provide examples, outcomes, and tracking strategies for several different types of medical facilities