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August 8, 2018

Psychological safety is perhaps the most essential element to building a safety culture. However, cultivating and training leaders to build, nurture and protect psychological safety is a prerequisite for success and sustainability. Dr. Jason Cheng from Kaiser Permanente and Captain Richard Martinez from Prepare For Command, LLC provide an overview of key elements from Crew Resource Management (CRM) and aviation leadership training that were critical to training flight captains and crew, and how adapted elements from CRM training began to build the foundation to empower clinical leaders to become team leaders.

Learning Objectives:

• Understand the role leaders play in creating and sustaining psychological safety
• Highlight skills that leaders practice to empower advocacy and inquiry
• Develop an adaptable framework that provides opportunities for leaders to train and maintain leadership skills