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As consumers increasingly rely on information and reviews from a variety of sources to access all aspects of health care, its never been more important to have effective public reports at the ready, especially in a time when consumer-driven health plans are becoming standard for many employers offering health care to their employees. The Centers for Medicare & Medicaid Services and many state governments and regional coalitions produce a growing list of public reports on the quality of care by hospitals, physicians, nursing homes and other providers.

This HPOE and journal webinar explores the 'shoppable' nature of finding a nursing home and maternity care through the use of effective public reporting.

In June, HSR published a on improving the science and practice of public reporting in research, partnering with issue sponsor the Agency for Healthcare Research and Quality. The issue focuses on comprehensive findings from a 17-grant initiative designed to improve measurement and reporting in a wide variety of health care sectors.

During this webinar, participants learned about:

• The advancement of public reporting in health care research in recent years, especially with regards to transparency and accountability.
• How report producers can maximize their reports' usefulness and impact, and the ways government agencies plan to invest in public reporting improvement.
• The effect a star-based summary rating system, rather than detailed quality metrics, has had on nursing home use, and the benefits of coupling both strategies in public reporting.
• The factors that may influence use of public reports for hospital maternity care, and the great differences between what consumers want in a maternity care report versus what information is available to them.

Presenters:

• Moderator: Laurence Baker, Ph.D., professor of health research and policy, Stanford School of Medicine's Institute for Economic Policy Research
• Brent Sandmeyer, M.P.H., extramural research lead, Agency for Healthcare Research and Quality
• Rachel Werner, M.D., Ph.D., professor of general internal medicine, Penn Medicine; core investigator with the U.S. Department of Veterans Affairs' Center for Health Equity Research and Promotion
• Maureen Maurer, M.P.H., principal researcher, American Institutes for Research

To view the presentation slides only click here.

To view an archive of the presentation, click view item below.